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PODCAST

The kbbreview Podcast

kbbreview, Andrew Davies

Kbbreview has been the leading B2B title for the independent kitchen and bathroom retail market for nearly 40 years and The kbbreview Podcast is a stand-out weekly show for this sector.We cover national industry issues, shopfloor concerns, personal stories and expert views. This is an industry spread right across the UK and our podcast community hears directly from KBB retailers discussing their biggest issues. Whether the highly-engaged audience agrees, disagrees or empathises - hearing the real

business management

All Episodes

26:14

Client pricing structures

The kbbreview Podcast ·

2022/01/18

Welcome to the kbbreview Podcast, we’re back and this is episode one of Season 4. We hope you all had a very Merry Christmas and a Happy New Year. If you heard the last episode of season three you’ll know that this is actually a double milestone – not only is it the beginning of season 4 it’s also our 100th episode overall so we’re kicking off with am absolutely fascinating discussion about that most fundamental element of running an independent retail business – getting the money off the

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34:10

COP26 and the answer to the installer shortage

The kbbreview Podcast ·

2021/11/04

Welcome to the kbbreview Podcast, this is episode 23 of Season Three and your host as always is Andy Davies.Really interesting episode this week as we delve into a couple of very different issues that have one thing in common – they are both incredibly important factors that will shape this industry for the next decadeFirst up we’re talking the environment and with the whole world focussed on Glasgow and the COP26 conference we're catching up with Richard Hagan from Crystal Doors who is there in the

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38:03

How long will the boom last?

The kbbreview Podcast ·

2021/10/28

Welcome to the kbbreview Podcast, my name is Andy Davies and you’re listening to episode 22 of Season 3.This week we’re talking about high demand – most people are experiencing it thanks to the boom for home renovation that kicked off during the lockdowns and now beyond.And there’s no question that demand has shielded this industry from the turmoil experienced by so many other sectorsBut, the big question is, how long is it going to last. Plus, equally as important, are the current supply issues

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29:40

How kitchens can help you lead a better life

The kbbreview Podcast ·

2021/10/21

Welcome to the kbbreview Podcast, this is episode 21 of Season Three and your host as always is Andy Davies.We’ve got a really interesting episode for you this week as we look into how kitchens can help people live better lives.The idea that your kitchen can improve your quality of life may sound a bit fanciful, but actually the kitchen is becoming the central hub that plays a massive part in how sustainably you can live day-to-day, how healthy you are in terms of what you eat and how you cook, and

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21:25

The Kitchen Retailer of the Year

The kbbreview Podcast ·

2021/10/14

Welcome to the kbbreview Podcast, your host as always is Andy Davies and this is episode 20 of season three.We’re rounding up our coverage of the kbbreview Retail & Design Awards 2021 this week with the full version of the interview with Keith Myers that you might have heard an excerpt from a couple of episodes ago.Keith is, of course, from our Kitchen Retailer of the Year 2021, The Myers Touch in Winchester. It’s such a deserved winner and what we get to hear in this interview is Keith‘s underlying

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29:59

Special Achievement 2021 - Johnny Grey

The kbbreview Podcast ·

2021/10/07

Welcome to the kbbreview Podcast, your host as always is Andy Davies and this is episode 19 of Season 3.We've literally got a very special interview for you this time around as we talk to the recipient of this year’s Special Achievement Award Johnny Grey.We handed him the trophy at the kbbreview Retail & Design Awards up in Liverpool a couple of weeks ago so we thought we’d dust off this interview we did with him a couple of years ago where we walk through his career highlights and really get to

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48:19

The kbbreview Retail & Design Awards 2021

The kbbreview Podcast ·

2021/09/30

It's a very special episode all about the kbbreview Retail & Design Awards 2021. We hear from the Liverpool Cathedral ceremony itself, including all the winner reveals as well as some key interviews with winners Keith Myers, Steven Pepper, Carl Terlecki and David Hall.And we're afraid you can't avoid a bit of Andy's speech either.It's a big bumper episode so sit back and enjoy!You can see all the photos from the night at www.kbbreview.com/awards and you can also use that site to find out all about

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38:11

Supply issues revisted...

The kbbreview Podcast ·

2021/09/07

Welcome to the kbbreview Podcast, your host is Andy Davies and this is episode 17 of Season 3.We’re jumping head first into the still very difficult and complicated issue of supply and the very real problems many retailers are continuing to experience just getting the stuff they need.In fact, in a very rough kbbreview poll, 54% of retailers said the problem was getting worse as time went on.It’s a really nuanced and thorny issue full of finger pointing and very thin patience on both sides so in this

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30:18

The psychology of showrooms

The kbbreview Podcast ·

2021/08/31

Welcome to episode 16 of season three of The kbbreview Podcast with your host Andrew Davies.This week we’re going to talk retail psychology again with the return of behavioural science expert and all round retail consultant Phillip Adcock.And we’re talking about your showroom and how, from a retail psychology point of view, retailers should dress and prop those sets AND create a narrative journey around the showroom to lead customers through each oneWhat catches the eye with key POS in that

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43:55

Protecting your reputation

The kbbreview Podcast ·

2021/08/24

Welcome to the kbbreview Podcast, this is episode 15 of season 3 and your host as always is Andy DaviesThis week we’re looking at two really interesting, highly relevant and timely subjects.First up, we’re looking at the return of major industry events and in particular what’s happening with the kbb show in Birmingham in March 2022. As we're sure so many of you remember, the 2020 show took place just a couple of weeks before the first lockdown and since then the events industry has been clearly one

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35:30

The installation crisis

The kbbreview Podcast ·

2021/08/17

Welcome to the kbbreview Podcast, this is episode 14 of season three with your host Andy Davies.Today we’re talking installation – the continuing high demand in retail is putting enormous pressure on existing installers and highlighting even more the critical shortage of quality new installers.Put simply, there aren’t enough fitters to go round so is there anything retailers can do right now to fix this – spoiler alert, no – and what part can they play in making sure this never happens again.We’ve

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30:35

Can we save the High Street?

The kbbreview Podcast ·

2021/08/10

Welcome to The kbbreview Podcast, this is episode 13 of Season Three and we're back from our mid-season break with a very special episode looking at High Streets. Back in July the Government released a White Paper that unveiled its plans to revitalise the high street – looking at issues such as empty premises, how to support the retailers and businesses on the high street, the environment itself in terms of green spaces, graffiti and crime and several others.]But will it work? Is the government

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46:52

Wembley, Miele, and a trip to my local retailer

The kbbreview Podcast ·

2021/07/13

Welcome to the kbbreview Podcast – this is episode 12 of Season Three and it’s a bit of a unique one this week. Your host as always is Andy Davies and he’s bringing the show from his seat at Wembley Stadium during Sunday’ Euro 2020 final. It has nothing to do with the guests on the show but who cares.We have a great interview with Jon Wallis, he runs Andy’s local independent kbb retailer WC One in Shortlands just outside Bromley. We hear all about his lockdown experience, the biggest issues

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21:36

BONUS: All about the venue

The kbbreview Podcast ·

2021/07/08

Welcome to the another very special bonus episode of the kbbreview podcast dedicated to the kbbreview Retail & Design Awards 2021.We’re into July and that means we’re now counting down the weeks to the event and very exciting it is too.As you may have heard, we’ve switched to a bigger venue by popular demand – it’s still in Liverpool, still on September the 15th, but we’re now in the iconic Liverpool Cathedral.It’s an astonishing building, a true British landmark and a spectacular backdrop for what

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38:25

By-appointment-only and mandatory water labels

The kbbreview Podcast ·

2021/07/06

Welcome to the kbbreview Podcast, your host is Andy Davies as always and this is episode 11 of Season Three.A couple of very diverse subjects today but both ultimately come down to the day-to-day running of your showroom.First up we’re looking at water labels – again - last week the government announced that it is introducing a mandatory water efficiency label on products and that could not only make the retailer liable for displaying it but may also lead to the effective banning of water guzzling

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40:25

Why are retailers finding recruitment so difficult?

The kbbreview Podcast ·

2021/06/29

Welcome to the kbbreview Podcast, your host is Andy Davies and this is episode ten of season three.Really interesting couple of features this week and we start with a chat with an appliance brand that is really mounting a serious challenge against the main players in the built-in market and that’s Samsung. We talk to channel manager Jonathan HartleyThen we go straight to the shop floor and talk about recruitment. With so many retailers dealing with very high demand they’re desperate to recruit new

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22:31

Kitchens International

The kbbreview Podcast ·

2021/06/22

Welcome to the kbbreview Podcast, I’m your host as always Andy Davies and this is episode nine of season three.Excellent episode this week as we have an interview with a retailer who is not only one of the biggest independents in the UK but also one of the most consistently impressive and that’s Kitchens International in Scotland.They’ve just been acquired by James Donaldson & Sons so we find out all about that from Brand Director Paul O’Brien. We’ll also hear about their plans to seriously do

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19:47

Planning your long-term marketing

The kbbreview Podcast ·

2021/06/14

Welcome to the kbbreview Podcast, your host as always is Andy Davies and you’re listening to episode eight of season three.Today we bring you a great episode that sees the return of friend-of-the-show David Barker from marketing specialists Inspire KBB.In particular today we’re talking about long term marketing plans for KBB retailers. Demand is high, dealing with short term issues is top of the list so why and how should retailers be looking at their plans way off into the future?We’ll get all the

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19:22

...with Mark Millar

The kbbreview Podcast ·

2021/06/08

Welcome to the kbbreview Podcast, this is episode 7 of season three with your host as always Andy Davies.It’s a very special episode this week as we're talking to Mark Millar, the host of the recent Channel 5 show dedicated to this very sector Dream Kitchens and Bathrooms.You probably know Mark best from DIY SOS on the BBC and we also talk about how that show is one of the few on TV that shows tradespeople as being skilled, dedicated, professionals.YOu can find out more about Dream Kitchens &

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32:36

Saving water and KBB vs KBH

The kbbreview Podcast ·

2021/06/01

Welcome to the kbbreview Podcast, your host as always is Andy Davies and this is episode six of season three.We’ve got a couple of great guests today, first up, to mark World Environment Day 2021 on June the 5th we’re looking at one of this industry’s biggest environmental impacts – how much water we use. I’m delving into a scheme designed to tackle that very issue – the Unified Water Label with its managing director Yvonne Orgill.In particular, why it’s important to retailers to understand and get

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