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PODCAST

Technology Revolution: The Future of Now

Bonnie D. Graham

Technology in many shapes, forms, and devices is already shaping nearly every aspect of your life. How? On your smart phone and tablet with thousands of apps to enhance your work and daily living. On streaming media that lets you watch TV and movies anytime anywhere. On social media where your voice is instantly amplified to reach the world. Think you"ve seen it all? Not! There"s more to come and you"re part of making it happen – right now. Join host Bonnie D. Graham as she speaks with

technology business news

All Episodes

56:09

Mobility Goes to the Mall, the Hotel, the Airport…

Technology Revolution: The Future of Now ·

2012/03/28

The mobile world isn’t coming; it’s already here. It’s a fact of business your company has to deal with, and a serious game you’d better play to win. That means getting the right information in the right format to the right people at the right time and place. According to communications researcher Maribel Lopez, “Businesses face a dynamic landscape where both customer and employee demands are changing…There are three market shifts that are driving this change – Mobile, Social and

en-us

56:09

Mobility Goes to the Mall, the Hotel, the Airport…

Technology Revolution: The Future of Now ·

2012/03/28

The mobile world isn’t coming; it’s already here. It’s a fact of business your company has to deal with, and a serious game you’d better play to win. That means getting the right information in the right format to the right people at the right time and place. According to communications researcher Maribel Lopez, “Businesses face a dynamic landscape where both customer and employee demands are changing…There are three market shifts that are driving this change – Mobile, Social and

en-us

56:29

Love Thy Customer: What have you done for them lately?

Technology Revolution: The Future of Now ·

2012/03/21

“Demanding, vocal, impatient, and always right.” If this describes your customers, are you tempted to just give up and find new ones? Don’t do it, cautions Becky Carroll, author of The Hidden Power of Your Customers. “The popularity of social media and ubiquitous mobile phones have created the perfect storm for customer service - and companies need to get it right or suffer the very public consequences.” How to win this challenge? According to Forrester’s Megan Burns, “Enjoyable experiences are the

en-us

56:29

Love Thy Customer: What have you done for them lately?

Technology Revolution: The Future of Now ·

2012/03/21

“Demanding, vocal, impatient, and always right.” If this describes your customers, are you tempted to just give up and find new ones? Don’t do it, cautions Becky Carroll, author of The Hidden Power of Your Customers. “The popularity of social media and ubiquitous mobile phones have created the perfect storm for customer service - and companies need to get it right or suffer the very public consequences.” How to win this challenge? According to Forrester’s Megan Burns, “Enjoyable experiences are the

en-us

56:29

Love Thy Customer: What have you done for them lately?

Technology Revolution: The Future of Now ·

2012/03/21

“Demanding, vocal, impatient, and always right.” If this describes your customers, are you tempted to just give up and find new ones? Don’t do it, cautions Becky Carroll, author of The Hidden Power of Your Customers. “The popularity of social media and ubiquitous mobile phones have created the perfect storm for customer service - and companies need to get it right or suffer the very public consequences.” How to win this challenge? According to Forrester’s Megan Burns, “Enjoyable experiences are the

en-us

55:12

Smart Grid: Survival Tactics for Utility Companies

Technology Revolution: The Future of Now ·

2012/03/14

Utilities. We only think about them when we flip a switch and the power doesn’t come on – right? But utilities are businesses that must play to win in a competitive global arena with infrastructure, government, supply, economic and customer challenges. Ovum’s Stuart Ravens warns, “Business and technology pressures are combining to create a virtuous – or vicious – cycle disrupting the utility business model. Utilities are struggling.” Can they survive? The Smart Grid Library’s Christine Hertzog

en-us

55:12

Smart Grid: Survival Tactics for Utility Companies

Technology Revolution: The Future of Now ·

2012/03/14

Utilities. We only think about them when we flip a switch and the power doesn’t come on – right? But utilities are businesses that must play to win in a competitive global arena with infrastructure, government, supply, economic and customer challenges. Ovum’s Stuart Ravens warns, “Business and technology pressures are combining to create a virtuous – or vicious – cycle disrupting the utility business model. Utilities are struggling.” Can they survive? The Smart Grid Library’s Christine Hertzog

en-us

55:12

Smart Grid: Survival Tactics for Utility Companies

Technology Revolution: The Future of Now ·

2012/03/14

Utilities. We only think about them when we flip a switch and the power doesn’t come on – right? But utilities are businesses that must play to win in a competitive global arena with infrastructure, government, supply, economic and customer challenges. Ovum’s Stuart Ravens warns, “Business and technology pressures are combining to create a virtuous – or vicious – cycle disrupting the utility business model. Utilities are struggling.” Can they survive? The Smart Grid Library’s Christine Hertzog

en-us

55:35

Game-Changing Innovation: One Bit at a Time

Technology Revolution: The Future of Now ·

2012/03/07

“Good. Better. Best. Never let it rest, until your good is better and your better is best.” This classic children’s nursery rhyme should be a grown-up mantra for every company today. Either do it better - operate more efficiently and continually innovate to meet market demands - or succumb to rising costs and proactive competitors. But how? SAP’s Peter Russo advises, “Many standard processes can be covered quickly, efficiently and at a much lower cost thanks to pre-configuration and new

en-us

55:35

Game-Changing Innovation: One Bit at a Time

Technology Revolution: The Future of Now ·

2012/03/07

“Good. Better. Best. Never let it rest, until your good is better and your better is best.” This classic children’s nursery rhyme should be a grown-up mantra for every company today. Either do it better - operate more efficiently and continually innovate to meet market demands - or succumb to rising costs and proactive competitors. But how? SAP’s Peter Russo advises, “Many standard processes can be covered quickly, efficiently and at a much lower cost thanks to pre-configuration and new

en-us

55:35

Game-Changing Innovation: One Bit at a Time

Technology Revolution: The Future of Now ·

2012/03/07

“Good. Better. Best. Never let it rest, until your good is better and your better is best.” This classic children’s nursery rhyme should be a grown-up mantra for every company today. Either do it better - operate more efficiently and continually innovate to meet market demands - or succumb to rising costs and proactive competitors. But how? SAP’s Peter Russo advises, “Many standard processes can be covered quickly, efficiently and at a much lower cost thanks to pre-configuration and new

en-us

55:41

21st Century CIO Makeover: The Reveal

Technology Revolution: The Future of Now ·

2012/02/29

Tech leaders with a traditional “CIO” title face increasing pressure to change with the times. Why? According to Asuret’s Michael Krigsman, “In the old days of corporate technology, experts guarded big computer centers and served as the high priests of technology. Few others were allowed inside their precious realm. Today, so-called ‘consumerization of IT’ means every department and function in a business has the potential to be its own IT department.” Vala Afshar at Enterasys adds, “Consumers are

en-us

55:41

21st Century CIO Makeover: The Reveal

Technology Revolution: The Future of Now ·

2012/02/29

Tech leaders with a traditional “CIO” title face increasing pressure to change with the times. Why? According to Asuret’s Michael Krigsman, “In the old days of corporate technology, experts guarded big computer centers and served as the high priests of technology. Few others were allowed inside their precious realm. Today, so-called ‘consumerization of IT’ means every department and function in a business has the potential to be its own IT department.” Vala Afshar at Enterasys adds, “Consumers are

en-us

55:41

21st Century CIO Makeover: The Reveal

Technology Revolution: The Future of Now ·

2012/02/29

Tech leaders with a traditional “CIO” title face increasing pressure to change with the times. Why? According to Asuret’s Michael Krigsman, “In the old days of corporate technology, experts guarded big computer centers and served as the high priests of technology. Few others were allowed inside their precious realm. Today, so-called ‘consumerization of IT’ means every department and function in a business has the potential to be its own IT department.” Vala Afshar at Enterasys adds, “Consumers are

en-us

56:19

Business Intelligence Goes on The Road

Technology Revolution: The Future of Now ·

2012/02/22

“Show me the money”, the iconic phrase from the 1996 film Jerry Maguire, still resonates in business and pop culture more than 15 years later. But before a company can see the money, they need to demand, “Show me the information.” That’s no easy task because growing your business requires getting the right information, in the right format, to the right people at the right time. Adding to your challenges, the total volume of digital data is expected to double every 18 months. According to Howard

en-us

56:19

Business Intelligence Goes on The Road

Technology Revolution: The Future of Now ·

2012/02/22

“Show me the money”, the iconic phrase from the 1996 film Jerry Maguire, still resonates in business and pop culture more than 15 years later. But before a company can see the money, they need to demand, “Show me the information.” That’s no easy task because growing your business requires getting the right information, in the right format, to the right people at the right time. Adding to your challenges, the total volume of digital data is expected to double every 18 months. According to Howard

en-us

56:19

Business Intelligence Goes on The Road

Technology Revolution: The Future of Now ·

2012/02/22

“Show me the money”, the iconic phrase from the 1996 film Jerry Maguire, still resonates in business and pop culture more than 15 years later. But before a company can see the money, they need to demand, “Show me the information.” That’s no easy task because growing your business requires getting the right information, in the right format, to the right people at the right time. Adding to your challenges, the total volume of digital data is expected to double every 18 months. According to Howard

en-us

55:55

A Valentine’s Day Post-Mortem: Are you a retailer we...

Technology Revolution: The Future of Now ·

2012/02/15

Valentine’s Day: Love it if you receive “the perfect gift”. Hate it if you don’t know what gift to give or where to find it. If you’re the latter, it’s not all your fault, says Adrian Drury at Ovum: “You may not know what to buy your loved one, but your retailer does.” As a game-changer holiday, Feb. 14 poses a double-edge relationship sword for retailers. Fail to help a consumer express their love, and that consumer will not love your brand. Why is this so difficult? Because of a sea change of

en-us

55:55

A Valentine’s Day Post-Mortem: Are you a retailer we...

Technology Revolution: The Future of Now ·

2012/02/15

Valentine’s Day: Love it if you receive “the perfect gift”. Hate it if you don’t know what gift to give or where to find it. If you’re the latter, it’s not all your fault, says Adrian Drury at Ovum: “You may not know what to buy your loved one, but your retailer does.” As a game-changer holiday, Feb. 14 poses a double-edge relationship sword for retailers. Fail to help a consumer express their love, and that consumer will not love your brand. Why is this so difficult? Because of a sea change of

en-us

55:55

A Valentine’s Day Post-Mortem: Are you a retailer we...

Technology Revolution: The Future of Now ·

2012/02/15

Valentine’s Day: Love it if you receive “the perfect gift”. Hate it if you don’t know what gift to give or where to find it. If you’re the latter, it’s not all your fault, says Adrian Drury at Ovum: “You may not know what to buy your loved one, but your retailer does.” As a game-changer holiday, Feb. 14 poses a double-edge relationship sword for retailers. Fail to help a consumer express their love, and that consumer will not love your brand. Why is this so difficult? Because of a sea change of

en-us

2,117 results

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