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PODCAST

The ITPro Podcast

The ITPro Podcast is a weekly show for technology professionals and business leaders. Each week hosts Rory Bathgate and Jane McCallion are joined by an expert guest to take a deep dive into the most important issues for the IT community. New episodes premiere every Friday. Visit itpro.com/uk/the-it-pro-podcast for more information, or follow ITPro on LinkedIn for regular updates.

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All Episodes

32:49

Keeping an eye on observability

The ITPro Podcast ·

2021/09/24

In a lot of cases, being an IT admin is as much about prioritisation as anything else, and the mantra ‘if it ain’t broke, don’t fix it’ is one that many technology professionals swear by. However, this approach leaves organisations at risk of having to suddenly fix critical errors with little notice.This is why many businesses have adopted observability, deepening the monitoring of their applications and infrastructure in order to detect potential issues before they become critical. In this week’s

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30:44

Are foldable phones more than a fad?

The ITPro Podcast ·

2021/09/17

The average smartphone tends to look fairly unassuming, but recently, foldable phones have injected a bit of diversity into the market. These eye-catching new devices include foldable screens, and are aimed at businesspeople and power users.But do foldable phones represent a genuine step forward for mobile technology, or are they simply a passing trend that will be swiftly forgotten? In this week’s episode, we dig into what makes foldable phones so unique, and look at whether or not they deserve a

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29:23

Why techies shouldn’t become managers

The ITPro Podcast ·

2021/09/10

In the business world, we often talk about ‘climbing the career ladder’ - and the unspoken implication is that everyone wants to eventually reach the top. In most organisations, this means ascending to some form of senior management or executive role, but what about those that would rather stay where they are?For many IT professionals, reaching a certain level of seniority results in graduating from managing technology to managing people, but the two roles require considerably different skillsets,

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30:45

How umbrella companies exploit IT contractors

The ITPro Podcast ·

2021/09/03

For many IT professionals, the decision to move from a permanent position to a contractor or consultant role has given them more flexibility, better earning potential and a healthier work-life balance. There are those, however, who use legal loopholes to prey on IT contractors, lining their own pockets by cheating both them and HMRC out of rightful earnings.In this episode of the IT Pro Podcast, we’re joined by James Poyser, InniAccounts CEO and founder of OffPayroll.org, to discuss the role that

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24:04

Digital stagnation in a post-COVID world

The ITPro Podcast ·

2021/08/27

We all know how drastically COVID has up-ended normal working practices. Organisations had to radically rethink their strategies around digital business, remote working and much more. But after 18 months of breakneck digital transformation, what happens now?In this episode of the IT Pro Podcast, we’re looking at whether organisations should continue building on the efforts of the last year, or whether it’s time to step back and take a break from digital transformation.To learn more, head to

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25:19

How laptop libraries can boost digital skills

The ITPro Podcast ·

2021/08/20

In the modern world, digital skills are absolutely essential, but if you don’t have access to technology, developing those skills is easier said than done. We’ve covered the UK’s growing digital divide in previous episodes, but this week, we’re looking at how one MSP is partnering with London-based charity CC Foundation to help close this gap by providing young people with access to digital devices, mentoring and apprenticeship opportunities.This week, Totality Services co-founder Luis Navarro talks

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33:49

The future of personalised healthcare

The ITPro Podcast ·

2021/08/13

The healthcare sector is under a great deal of pressure right now, but while the pandemic has been a challenging time, it’s also led to an explosion in the adoption of digital healthcare tools. IT transformation is having a profound effect on the industry, as new technologies are revolutionising not just how care is delivered, but also how clinicians can track and even predict potential problems.In this episode of the IT Pro Podcast, we talk to Diana Kennedy, CTO of global healthcare provider Bupa,

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31:49

Can 5G close the digital divide?

The ITPro Podcast ·

2021/08/06

From talking to our friends to getting through our daily workload, there’s very little in modern life that doesn’t depend on the internet in some capacity. But while that’s all very well for most of us, a significant number of people in the UK have little or no access to the internet, and this can be a major problem for issues like skills, employment and more.This problem has not gone unnoticed, however, and efforts are underway to help close this element of the digital divide. One potential

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22:18

Bringing cricket into the digital age

The ITPro Podcast ·

2021/07/30

Cricket may have something of an old-fashioned reputation, with its genteel attire and somewhat languid pace, but just like every other sport, it’s in the process of being revolutionised by increasing use of digital technologies and data. Nowhere is this more evident than in Australia, where cricket remains an almost universal passion.In this week’s episode of the IT Pro Podcast, we talk to Michael Osborne, general manager of technology for Cricket Australia, to find out how the organisation - in

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23:49

The teenager who started a networking firm

The ITPro Podcast ·

2021/07/23

On receiving the news that their planned apprenticeship had fallen through, most teenagers would probably sulk for a bit, and then start looking for jobs in a pub or a supermarket. What they probably wouldn’t do is decide to go it alone, opening up their own network maintenance company to help people boost their broadband.Nevertheless, that’s exactly what Sam O’Rourke did. He joins us this week to talk about what inspired him to launch his own company, the difficulties of starting a new business

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29:44

Why digital accessibility is good for business

The ITPro Podcast ·

2021/07/16

An inclusive workplace isn’t just about supporting people of different genders, sexual orientations or races. Almost 20% of the UK has some form of disability, and it’s important to make sure that our offices, applications and services are set up in a way that is accessible to these people.There are many reasons why this is a good idea; aside from being a legal requirement and a moral imperative, it can bring usability and productivity improvements for all your staff and customers, not just those

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30:30

Why data warehousing doesn't work

The ITPro Podcast ·

2021/07/09

Data is taking on an increasingly important role within organisations around the world, but IT leaders have traditionally struggled to make staff truly understandable or engage with analytics and business intelligence. There are many options for how to approach this particular challenge, but for Nationwide’s business intelligence team, the answer lies in building a culture of self-service data consumption.This week, we’re talking to the leader of Nationwide’s business intelligence solutions Centre

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26:07

Can VR unite the hybrid workplace?

The ITPro Podcast ·

2021/07/02

Organisations all over the world are currently grappling with the challenges of how to adapt their culture to a new hybrid-first model. While many potential solutions have been posited, one organisation is taking a somewhat different approach; distributed HR platform Remote.com has turned to virtual reality technology to unite its employees, not just for meetings and brainstorms, but for social and team-building events.This week, we’re joined by Remote’s director of people, Nadia Vatalidis, to

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18:21

What’s next for the cloud?

The ITPro Podcast ·

2021/06/25

Cloud is no longer an emerging trend; it’s now been a fixture of business IT for more than a decade. But with the home working revolution firmly cementing SaaS and IaaS tools as a cornerstone of today’s IT strategy, what’s next for cloud computing?This week, we’re joined by Tim Hancock, head of cloud and managed service at UK tech consultancy BJSS, to discuss how the cloud is going to evolve over the coming years, and how prepared UK businesses are to take advantage of these new evolutions.For links

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30:03

BONUS: Windows 11 reactions

The ITPro Podcast ·

2021/06/24

When it launched Windows 10, Microsoft promised us the “last Windows”. Six years later, however, the company has reconsidered its position and brought out Windows 11. With its latest operating system promising a new look, an overhauled app store and new cloud integrations, we finally know what the new successor to Windows 10 has in store for users. Join us in this bonus episode of the IT Pro Podcast to discuss all things Windows 11, including key features, what it has to offer businesses, and

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28:45

When bots go bad

The ITPro Podcast ·

2021/06/18

The growing field of AI development has brought us many wonderful advances, but one of the areas in which it’s becoming most visible is customer service. Chatbots have now become so ubiquitous that it’s often difficult to get through to a real person at all.However, while chatbots are faster and more convenient than a human operator in theory, the reality is often somewhat less than ideal. In this episode, we’re exploring why chatbots can be so frustrating to interact with, how to make them more

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29:11

Soft skills vs STEM skills

The ITPro Podcast ·

2021/06/11

For many years, the tech industry has been complaining about a shortage of technical skills in areas from cloud platforms to container architectures. But while the tech skills gap remains a persistent concern, there is another skills shortage that’s being overlooked by businesses.The UK is falling behind in its level of ‘human-centric’ business skills, according to a new report, including HR and communications. As organisations seek to outfit themselves for a largely uncharted world of hybrid

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34:29

Why is it so hard to convict hackers?

The ITPro Podcast ·

2021/06/04

Hacking, ransomware attacks and other forms of cybercrime have become a fact of life in the modern age, but while the rates of these attacks have drastically increased, the ability of law enforcement to bring the perpetrators to justice seems to be lagging behind somewhat. Even when suspects are caught, it’s rare for cases to result in convictions.There are a number of factors that contribute to this, including the sophistication of modern anonymisation tools, police resource constraints and

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28:56

Is it time to give up on the paperless office?

The ITPro Podcast ·

2021/05/28

One of the most persistent goals in business IT over the past twenty years has been to reach the mythical nirvana of the ‘paperless office’ - a utopia in which paper-based workflows are ditched in favour of digitising documents and records. However, despite the continuing sophistication of scanning and digital document management technology, this goal remains elusive.But why does paper still hold sway over elements of modern business? This week, we’re looking at why the idea of a paperless office

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35:52

Bringing space tech down to earth

The ITPro Podcast ·

2021/05/21

Space exploration is currently in the midst of a renaissance, with more and more private companies and national governments launching test flights, satellites and probes. Just recently, scientists generated oxygen on Mars, and flew a remote helicopter over its surface. But what will these advances in space exploration mean for those of us stuck here on earth? The space race of the 60s led to many innovations that we still use today – including LASIK, cordless vacuums and even OpenStack – so what

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331 results

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