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PODCAST

Manage Smarter

C. Lee Smith and Audrey Strong

Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you"ll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on

business management

All Episodes

18:44

147 Coronavirus: Agile Values in COVID-19

Manage Smarter ·

2020/11/08

Jessica Katz is a trainer, mentor and coach through Liberated Elephant. Jessica is an expert at culture design within organizations that allow individuals to bring authenticity to work, bolstering internal engagement and revenue. Jessica's methodology is informed by Agile values, principles, and practices - creating a safe space for clients to be wholly themselves without judgement. Her company's name, Liberated Elephant has a tagline of "Make the elephant in the room work for you." In this episode,

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22:30

146 Coronavirus: Meetings Suck! Make Them Better Now!

Manage Smarter ·

2020/11/01

Cameron Herold is a world class executive coach, top rated speaker, and best selling author. He's also the founder of the COO Alliance, the world's leading network for seconds in command. He is known around the world as THE CEO WHISPERER. He is the mastermind behind hundreds of companies' exponential growth. Cameron's built a dynamic consultancy: his clients have included a "Big 4" wireless carrier and a monarchy. He's the author of five books including Meetings Suck: Turning One of The Most Loathed

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20:46

145 Coronavirus: Overcoming Objections from Customers...

Manage Smarter ·

2020/10/25

Whether you're a manager justifying your budget with upper management or a salesperson trying to close a deal, you'll undoubtedly encounter objections and need to know how to overcome them. Justin Weeder is the Owner and Head Coach at The Covert Closer. Justin has helped hundreds of sellers perfect their message and overcome objections without the usual aggressive, pushy, confrontation that is associated with selling today. He is the creator of the LISTEN method of overcoming objections and the

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22:56

144 Coronavirus: Improving Your Revenue Operations

Manage Smarter ·

2020/10/18

Jason Reichl co-founded Go Nimbly, the first revenue operations consultancy with the goal of allowing high-growth companies to increase the revenue of each of their customers by 26% through eliminating operational silos. In this episode, Audrey, Lee and Jason discuss: · The definition of SalesOps or revenue operations · Why tackle revenue operations in today’s COVID-19 climate · How to get people to buy more or expand their spend in COVID-19 · Creating customer experiences to

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23:09

143 Coronavirus: Building Credibility with Your Team...

Manage Smarter ·

2020/10/11

Global Credibility Expert Mitchell Levy is a TEDx speaker and international bestselling author of over 60 books, including his latest "Credibility Nation." As CEO of the publishing company ThinkAha, his superpower is extracting the genius from your head in a three-hour interview so that his team can ghostwrite your book, publish it, distribute it, and make you an Amazon bestselling author in four months. He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including

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25:02

142 Coronavirus: Finding Happiness in a Pandemic

Manage Smarter ·

2020/10/04

Sophie Chiche, founder of Life by me, Shape House and the latest adventure, becurrent. Serial entrepreneur always on the lookout for concepts that moves the needle of the human experience. She’s earned masters degrees in business and journalism in her native city of Paris, France and added one in psychology soon after she moved to Los Angeles in 1993. She’s given two successful TEDx talks and co-authored the well-received book, “The Power of Personal Accountability: Achieve what Matters to You.”

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24:17

141 Coronavirus: Upgrading Your Virtual Meetings and...

Manage Smarter ·

2020/09/27

Jim McCarthy, started his career in the e-commerce business back in 1997, has almost 20 years experience in live events, has sold tens of millions of tickets to millions of people, co-founded TEDxBroadway, advises entrepreneurs, co-founded Goldstar Events and Stellar Tickets, and is the CEO of both companies. His current mission is to enable artists and organizations to create high quality online content — helping them find success in this new era where online events are transforming the

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22:48

140 Coronavirus: Managing Remote Operations in a...

Manage Smarter ·

2020/09/20

Justin Winter is the co-founder and CEO of Boostopia, a SaaS platform that allows you to manage your newly work-from-home customer support team with the world’s first support department operations platform. Justin exited his prior company after growing it to $22 million in annual sales to focus on a new problem. Boostopia is the missing link to your support help desk software built for managers to understand, manage, and improve both your team and customer experience. The company has also launched a

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21:40

139 Coronavirus: Marketing Amid A Pandemic

Manage Smarter ·

2020/09/13

Wayne Mullins is the founder and CEO of Ugly Mug Marketing. Over the past 20 years, he has scaled multiple companies and helped hundreds entrepreneurs do the same with their companies. his passion is helping entrepreneurs challenge their assumptions, create value from places they’ve never looked, and having more freedom than they previously believed possible. He has worked hands-on with clients in over 100 different industries, and from every corner of the globe. In this episode, Audrey, Lee and

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21:47

138 Coronavirus: Fear and How To Combat its Four Levels

Manage Smarter ·

2020/09/06

Kathlyn Hendricks, Ph.D., BC-DMT*, is an evolutionary catalyst and freelance muchness mentor with 50 years pioneering experience in somatic approaches to relationship transformation. She is the co-author of 12 books, including the best-selling Conscious Loving and At the Speed of Life. Most recently, she has created a website with dozens of free resources focused on Unlocking the Fear Code and Restoring Resourcefulness in our turbulent times. In this episode, Audrey, Lee and Kathlyn

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20:36

137 Coronavirus: It's All About CEX: Customer Experience

Manage Smarter ·

2020/08/30

Jason Bradshaw is the entrepreneur/author of the book IT'S ALL ABOUT CEX, the essential guide to customer and employee experience. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience Our guest today says every crisis is an opportunity to grow. Joining us today is Jason S Bradshaw, from teenage entrepreneur to aglob al thought leader on Customer & Employee Experience delivering business

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22:53

136 Coronavirus: Inspiring a New Company Culture

Manage Smarter ·

2020/08/23

Brenda Batista is President and Founder of Inspiring Company Culture where she helps leaders transform their work environments to be places where everyone is heard, valued, and appreciated. Brenda is an expert in establishing high-performing teams, healthy company culture, leadership, business system analysis, and strategic planning. For the past 25 years, Brenda has focused on performance improvement and how the power of teams helps sustain business results. She helps teams engage and align with

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23:55

135 Coronavirus: Creating Radical Value for Customers...

Manage Smarter ·

2020/08/16

Mark Boundy has grown businesses in a variety of industries for 25 years , amassing wide-ranging experience in sales, marketing, new product development, and product management. He helps his clients find, win, and keep more business—more profitably. He’s led firms to be value – and price – leaders in a wide variety of product and service industries. Mark wrote “Radical Value. Elevate Your Company – and Career – By Unleashing the Power Within Customer Centricity. Mark lives in Phoenix, Arizona,

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18:01

134 Siimon Reynolds Coronavirus: Win Fast - Quick...

Manage Smarter ·

2020/08/09

Siimon Reynolds is one of the world’s leading business coaches. He is the winner of over 50 business and industry awards, and the founder of numerous highly successful companies. His last company grew from zero to a stock market valuation of over $500 million, in just 8 years. Siimon coaches entrepreneurs and CEO’s from all over the world, from start ups to companies grossing over half a billion dollars a year. He is also a multi award winning business author. His previous book won the Silver Medal

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20:03

133 Coronavirus: Artificial Intelligence for...

Manage Smarter ·

2020/08/02

Neil Sahota is an IBM Master Inventor, United Nations (UN) artificial intelligence (AI) Advisor, author of the book Own the A.I. Revolution, and Professor at UC Irvine. Over his 20+ year career, Neil has worked with enterprises on the business and marketing strategies to create next generation products/solutions powered by emerging technology as well as helping organizations create the culture, community, and ecosystem needed to achieve success such as the U.N.’s AI for Good initiative. Neil also

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24:19

132 Coronavirus: Managing Growth and Culture with...

Manage Smarter ·

2020/07/26

Daniel Ramsey is the founder and CEO of MyOutDesk, the highest-rated virtual assistant company in the marketplace with over 500 verified 5-star reviews, and over 13 years of experience, serving more than 6,000 clients across industries. Daniel is going to share a Grow Virtual Guide to help businesses and executives how to effectively transition to a fully remote or blended organizational model, how to reinvent the value we provide in this changing market, and how to grow virtual all while reducing

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22:14

131 Coronavirus Operational Agility and Re-Alignment

Manage Smarter ·

2020/07/19

Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. His new book is called “Alignment - The #1 thing at the heart of every successful digital product” In this episode, Audrey, Lee and Jonathon discuss: · The 4 levels of alignment leaders need to understand NOW · How to build sustained, constant alignment in your business · Remote teams and boosting alignment amid

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21:27

130 Coronavirus: Tapping Into Your Subconscious Mind...

Manage Smarter ·

2020/07/12

Rhiannon Rees is a human behavior expert, international high-performance coach and self-development expert helping CEO's, businesses, elite athletes, coaches and celebrities to redefine their level of success. An Australian native, Rhiannon is a best-selling author, thriving entrepreneur and a global speaker. Her personal sufferings led her to search for answers and into a 30-year study of human behavior. Being completely compelled to help others, she has continued to invest in education in the

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23:42

129 Coronavirus: Digital Tech Survival Kit--Get One Now

Manage Smarter ·

2020/07/05

Frank Zinghini is President & CEO, Applied Visions, Inc. Applied Visions helps businesses build and expand their digital relationship with their customers, across all of the available digital channels. AVI develops products and services using technologies from the cloud, to desktop and mobile, and even down to the device level with the internet of things, in order to maintain a seamless and continuous connection with your customer. Frank founded AVI with an intense focus on building applications

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28:28

128 Coronavirus: #OpenForBusiness After COVID-19...

Manage Smarter ·

2020/06/28

Jeffrey Hayzlett is Chairman & CEO of the C-Suite Network and best-selling author of "The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures." In this episode, you'll learn: *The #OpenForBusiness initiative, which can be defined as getting business owners ready to open safely *Strategies businesses can implement as they get ready to open for business *Protecting your biggest assets – people and customers *Being mindful of cancel culture and current cultural

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369 results

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