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PODCAST

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and

All Episodes

24:02
Delivering on Expectations with Harold Walters
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18:30
Giving Guests a Voice with Abe Ruiz
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24:58
Shaping The Guest Experience With Joanne Heyob
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22:24
At the Forefront of Restaurant Marketing with Casey...
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22:34
Updating Restaurant Systems With Scott Landers
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26:55
Unity, Drive, and Diversity With Lauren Fernandez
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21:32
Making The Customer Experience Happen With Tanvir...
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21:46
Using Hospitality Tech To Help The Heart of...
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22:29
Meeting Guests Where They Are with Erin Levzow
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21:37
"Ketch"ing Up On The Development of Consumer Packaged...
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27:44
Investing in Restaurant Leadership with Kathleen Wood
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30:46
Looking Out For The Little Guy With Marie Smith
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17:33
Growing Your Restaurant Through Athlete Endorsements...
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18:44
Using Tech To Bring Food To The Table With Arne Saupe
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21:53
Restaurant Advertising Strategy with Paul McEnany
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28:30
Connect Marketing and Food Services With Lloyd Oshiro
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23:15
Restaurant Media Tips and Tricks with Aaron Roberts
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25:39
Giving Customers Control With Tim McLaughlin
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26:06
Focusing on Hospitality with Ellis Winstanley
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24:11
Finding Areas For Growth With Joe Monastero
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