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PODCAST

Social Skills Mastery

Susan Callender

The Social Skills Mastery Podcast is where High-Performance Social Confidence Coach and Corporate Trainer, Susan Callender helps professionals, business owners, and entrepreneurs stand out in competitive and often high-stakes situations, by raising social capital and using the power of polished people skills to make an impact. Weekly content encompasses what to do, what to say, how to maneuver tricky situations and get it right the first time.

business careers

All Episodes

16:07

47. A Case for Keeping Conversations Brief (aka How...

Social Skills Mastery ·

2021/03/10

A common misconception is that talking ad nauseam and being long-winded makes a person appear knowledgeable, and nothing could be farther from the truth. In fact, it’s often a telltale sign of nervousness and a lack of self-awareness. What happens is a thought enters your mind and before you’ve had a chance to fully process it or determine what, if anything should be said, you set off on a diatribe that includes every detail you know — and that’s overkill. And everyone recognizes it, except

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29:03

46. How to Not Be the "Awkward" Person in the Room

Social Skills Mastery ·

2021/03/03

It’s bound to occur from time to time, a little social awkwardness. Maybe it’s a co-worker. Hopefully it’s not you. When your professional reputation depends on your workplace social performance, awkward moments can seem difficult to overcome. Learn how to handle awkward interactions and move on, rather than dwell on an inadvertent transgression. Just acknowledge it for what it is, but learn from the experience. Today's episode shows you how to do just that—for 7 common, awkward business social

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20:39

45. Taking Control of Your Desired and Perceived Image

Social Skills Mastery ·

2021/02/24

The self-image refers to the way you see yourself, both physically and mentally. It is guided by your subconscious and proves that thoughts really do become things. Comments and guidance from adults in our younger, more formative years have s tendency to stay with us for a lifetime. Self-image may be divided into four quadrants a) positive b) negative c) desired d) perceived. Your self-image is developed over time and influenced by the experiences they have encountered. As of April 10, 2021, the

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21:07

44. Taking Massive Action Through Your Mindset

Social Skills Mastery ·

2021/02/17

Managing your mindset is the best thing you can do on a day-to-day basis to help you stay on track, reach your goals, and create opportunities for growth and change. It is far too easy to compare your performance and achievements against those of others, worry about what others may think, and ask questions that do not come from a place of self-empowerment or leadership. Mindset is not a woo-woo practice, it is who you are based on how you choose to think and perform. Your beliefs become your

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20:12

43. Getting the Upper Hand on Limiting Beliefs

Social Skills Mastery ·

2021/02/10

A limiting belief is that voice in your head convincing you that you can’t do something. The voice gets louder and louder every time you allow yourself to listen to it and refuse to take action as a result of it. Limiting beliefs are common for people who see more value in others than in themselves. Here are some of them: I will never be as skilled or as smart as I should be. People will only respect me if I’m successful. If I don’t do as well as others, it means that I am an inferior person. If I

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23:20

42. The Best Kept Secrets to Camaraderie & Connection

Social Skills Mastery ·

2021/02/03

We like ourselves—that is basic human nature. We are also more receptive towards others who appear to understand us quickly, and this is the secret to camaraderie and connection. Once you have camaraderie, there is a mutual liking, trust, friendship, and affinity. The benefits to creating camaraderie with someone are that they will be much more likely to want to do business with you, share information, recommend you to others, and support your ideas. Improved sales, productivity, and teamwork can

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16:31

41. Using Soft Power to Influence in Meetings

Social Skills Mastery ·

2021/01/27

How you show-up and the perceptions others have of you also speaks to the power or lack thereof that you wield. The impression you make matters - always. When being quiet is what you’re best known for, it can be difficult to change that perception, especially when your co-workers are more outgoing. If you’re shy, reserved, or just quiet in general, you don’t want the spotlight on you. So how do you make a favorable impression without feeling awkward and uncomfortable? Today’s episode will help you

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28:46

40. Shyness, Social Anxiety, and Living a Full, Fun Life

Social Skills Mastery ·

2021/01/20

Shyness and social anxiety are quite different maladies that are often conflated. Both are equally present in society, with social anxiety disorder being the most common form among all the anxiety disorders. A social anxiety disorder can affect anyone, regardless of gender and age, and it can be absolutely debilitating in business and social situations and prevent the sufferer to cease speaking, eating, making eye contact, being in a crowd, and numerous other normal, daily activities. On today’s

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16:57

39. The Power of Personal Magnetism

Social Skills Mastery ·

2021/01/13

We all have internal super magnets that draw others closer or push them away. Working to increase this magnetism can help you to attract more positivity. Despite what some believe, it is possible to increase your personal magnetism and apply it to your life. If you want to extend your circle of influence you must learn how to bring the energy, and that energetic connection is magnetism. This episode of The Soft Power Podcast includes ways to use magnetism to your advantage and be a more effective

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22:37

38. Becoming Socially Confident

Social Skills Mastery ·

2021/01/06

Being socially confident benefits every aspect of your personal and professional life. If you are generally introverted, or reserved, it may feel overwhelming to develop these skills, but you will notice people have greater respect when you appear relaxed, at ease, and fully engaged. Whether it’s just hearing the sound of your own voice while engaging with passersby, making conversation, or recalling a person’s name, your ability to handle the situation with poise and gravitas makes a great

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23:06

37. The Value of a Social Skills Coach and Connecting...

Social Skills Mastery ·

2020/12/30

We’re living busy, socially distanced, professional lives, and trying to balance between work and networking, all the while ignoring the value of the people we work with every day. Often, our connections fall by the wayside. But connecting with others is more important than you might think. Connecting with people of similar interests and backgrounds can lower anxiety and depression, help us regulate our emotions, and lead to higher self-esteem. The reality is that we’re living in a time of true

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18:43

36. Big Tips for Making Small Talk

Social Skills Mastery ·

2020/12/23

Mastering small talk and confidently engaging in deeper conversations are essential for professional success and personal gain. Yet the thought of striking up a conversation makes you freeze because you do not know how to start or end a conversation while looking approachable and relaxed. You may even consider it trivial and a waste of time. From job interviews to team building, to a networking event where you know no one in the room, small talk functions as a way to make connections with people

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17:22

35. A Strong, Attractive, and Consistent Personal...

Social Skills Mastery ·

2020/12/16

The competition for jobs, clients, customers, and raises is fierce, and with a few keystrokes, someone anywhere on the planet or just a few floors above you can quickly determine whether your brand is working for you and if how you’re positioned is going to help you get what you want. A well-crafted personal brand can help you clearly and consistently portray how you are differentiated among similar professionals, and allows employers and customers the ability to gain insight into what you are

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02:33

Bonus: POP in 2021 with a Limited Offer Coaching Package

Social Skills Mastery ·

2020/12/14

What's on your goal list, and can coaching help? Laser Coaching can help you tackle life's big obstacles and roadblocks, and issues that may just be nagging you as well. Do you want to: Ask for a raise Be More Assertive Speak up in meetings Be more confident Be a better conversationalist Stop overthinking Command greater respect Exhibit executive presence and leadership potential Be more self-aware Become emotionally intelligent The possibilities are endless. You can learn more HERE.

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31:33

34. The One Where We Perfect Your Personal Pitch w/...

Social Skills Mastery ·

2020/12/09

“If you’re waiting for in-person networking to make a comeback, you’ll be behind.” That advice as well as other golden nuggets, like “Everything good happens after the meeting.” are liberally served by today’s guest, Andrew Winig, Your Elevator Pitch Coach. If you’re working from home — you need a pitch. If you’re going to the office — you need a pitch. If you’re looking for a job — you need a pitch. If you want that client — you need a pitch. If you’re making small talk — you need a pitch. And no,

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16:29

33. The One Where I Encourage You to Speak Up

Social Skills Mastery ·

2020/12/02

It happens all the time. You're in the same physical or virtual room with people who see conversations as being easy-breezy. In fact, they don't give it a second thought. They’re comfortable and confident and say anything that comes to mind. Meanwhile, you, the quiet, reserved, overthinker take copious notes, analyze remarks the others make, and come up with some solid solutions for solving the issues being discussed. The only problem is that those ideas remain stuck in your head because you aren’t

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35:33

32. Devin Marks, The TED Talk Whisperer, on...

Social Skills Mastery ·

2020/11/25

Your conference presentation may have been planned for a hotel ballroom, and now it’s been relocated to Zoom. Does that mean you can relax? Presentations, speaking, and any form of public address are pivotal moments in your career, whether they are face-to-face or virtual, they always matter. Your colleagues and peers will take you as seriously as you take yourself. Therefore, if you try to wing-it when presenting, you may experience a fail that reverberates for years to come, each time your name is

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32:19

31. Compelling Ways to Sell Yourself and Influence...

Social Skills Mastery ·

2020/11/18

Despite their best efforts, some people consistently struggle to connect personally and professionally. Whether it's a job interview, co-worker, client, or customer relationships, there is a disconnect in how they click, link, and synch. How wonderful will your life be when you learn to quickly "get" people, and they in turn "get " you? Whether you're a professional or small business owner responsible for bringing in clients, or a marketer looking for the right words and approach that will boost

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16:02

30. Using the Power of Your Thoughts to Create Better...

Social Skills Mastery ·

2020/11/11

Thoughts create things, therefore, if you dread making connections with colleagues, you'll receive a lukewarm reception in return. The ability to keep up with the speed and rate of change in the current economy and marketplace may be more dependent on people skills than on technical or hard skills that may lose their relevancy over time. People skills are so crucial to success, it's hard to imagine how people skim over them. Not only must you know the right thing to do or say, but you must also be

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29:30

29. The Introverted Person's Guide to Perfecting...

Social Skills Mastery ·

2020/11/04

It likely will not surprise you that many professionals do not look forward to presentations and peaking to large groups, and for shy and introverted people in business, it can be excruciating. Still, it's necessary if you want to stand out in your industry and in high-stakes situations. Whether it’s in an in-house meeting, an online conference, or somewhere in-between, you’re not going to be able to avoid the spotlight forever. With that in mind, you’re probably on the lookout for some strategies

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268 results

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