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PODCAST

MSP Business School

MSP Business School

A podcast geared to Technology Service Providers where we bring you strategies and tactics to grow your business and build a winning culture. This podcast helps MSPs and MSSPs accelerate their business through strategies, tips, and tactics for driving sales, marketing, and account management. Join our host, Brian Doyle, every Tuesday!

technology management

All Episodes

38:15

Virtual Roundtable Discussion "Do you have a...

MSP Business School ·

2021/04/27

Today we discuss what is the responsibility of the MSP owner upon exit. Most look to take care of their team, especially if they are not being retained, but how about our responsibility to your community? We give our thoughts about an owners community approach after selling their baby.

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27:54

Dave Hodgdon, Portsmouth Computer Group "Engineering...

MSP Business School ·

2021/04/20

Dave Hodgdon is someone who truly believes that a company’s success – and therefore its owner’s eventual exit – relies on its people. As the president and founder of PCGIT, an MSP that he began in 1996, Dave has a unique exit strategy that exhibits his faith in his people, ensures his top employees remain with the company, and shows his commitment to making others successful. 1:08 – Dave gives us a quick background on Portsmouth Computer Group and how they slowly transformed over the years from

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26:23

Masterclass “The Emerging Role of the vCIO in Account...

MSP Business School ·

2021/04/13

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27:13

Virtual Roundtable Discussion "Prospecting in a...

MSP Business School ·

2021/04/06

This episode of MSP Business School serves as a follow up to last week’s Special Edition episode (episode 45). A few weeks ago, Robb and Tim joined Brian for his monthly learning series at vCIOToolbox to talk about the future of sales in a post-pandemic world. In this episode, the guys answer some follow up questions that came from that webinar and dive deeper into a few important sales topics they come across on a regular basis.

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57:53

Building a Post-Pandemic Sales Team

MSP Business School ·

2021/03/30

Prospecting changed dramatically when the pandemic upended our lives and sent most of us to home offices. While sales meetings have been conducted almost exclusively virtually for the past year, this will soon be behind us (hopefully), and a new sales model will emerge. Are you ready? For this special episode of MSP Business School, your hosts Brian Doyle, Robb Rogers, and Tim McNeil discuss the future of sales as a part of vCIOToolbox’s monthly learning webinar series. Robb and Tim talk about the

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29:27

Jamie D'Agostino Netology "The Risk You Take When...

MSP Business School ·

2021/03/23

Jamie D’Agostino is the Founder and CEO of Netology, an MSP out of Stamford, CT. Having been in business for nearly two decades, Jamie is no stranger to the various types of specific and individual requests MSPs encounter. In this episode of MSP Business School, Jamie shares an example from his own life about the importance of setting defined boundaries with your clients. 1:50 – Jamie gives us some background on Netology and how they’ve operated for the past 18 years. He talks about the changes

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28:09

Dave Cava, Encore Strategic Consulting "Vertical...

MSP Business School ·

2021/03/16

In this episode of MSP Business School, Dave Cava shares with us how a vertical focus delivers tremendous payoffs. Centered almost exclusively on the financial sector, Dave and his partner grew Proactive Technologies into a very successful MSP: in the span of just 11.5 years, they were bringing in $10 million annually before a very profitable acquisition in 2019. While many MSPs are hesitant to have such a narrow approach and instead choose to remain generalists, Dave reminds us that being the top

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27:51

Ross Brouse, Continuous Networks "How to lose $200K...

MSP Business School ·

2021/03/09

Ross Brouse is the president and COO of Continuous, an IT company specializing in “making IT personal.” As someone who’s always curious about how things work, Ross shares his experience with the delicate balance between being involved in all aspects of your company and trying to control every outcome. He gives us a glimpse at how the DEY (Do Everything Yourself) approach taught him some very valuable lessons about the importance of letting go and trusting your team. 1:36 – We talk with Ross

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37:03

Roundtable Discussion: 3 MSP Trends we are seeing in...

MSP Business School ·

2021/03/04

In this episode, MSP Business School’s hosts Brian Doyle, Tim McNeil, and Robb Rogers sit down for a roundtable discussion about three of the trends they’re seeing for MSPs in 2021. Brian, Tim, and Robb offer their insight, advice, and predictions about everything from what an MSP needs to consider before making the shift to becoming an MSSP, to what the future of sales will be in a post-Covid world.

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25:03

Tim Schmitt, Switchfast "Taking Big Risks When Facing...

MSP Business School ·

2021/02/25

n this episode, we talk with Tim about the strategies Switchfast employed to keep business growing through the pandemic, focusing on the importance of improving current client relationships. He walks us through the M&A process that contributed heavily to the company’s growth, pointing to the methodical due diligence of Switchfast’s CEO as the number one reason for its success.

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12:34

James Kernan Kernan Consulting "Explosive Growth when...

MSP Business School ·

2021/02/18

After running MSPs for the first half of his career, James Kernan found himself speaking at conferences about his experience growing and selling businesses. Fifteen years later, his consulting firm has become one of the most successful management consulting firms in the country.

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28:30

Kevin Clune, MSP Growth Hacks “Showing MSP’s How To...

MSP Business School ·

2021/02/11

Kevin Clune is passionate about helping Managed Service Providers learn from his own experiences in the industry. As the former Operations and Marketing Director of a US-based Managed Services company (which he helped grow to an eventual acquisition in 2018), Kevin has first-hand experience with the challenges facing MSPs. Kevin began writing a blog immediately after this exit, focused solely on educating other MSPs and offering resources he wished he’d had when he was starting out. This

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30:06

Masterclass "Why your first sales rep will fail (and...

MSP Business School ·

2021/02/04

Many MSP's hire their first sales rep and expect a windfall...then are surprised when it does not work out. In our episode today we discuss why your sales rep failed and why that may be your fault. Show Website: https://mspbusinessschool.com/ Hosts Brian Doyle. https://www.linkedin.com/in/briandoyl... Robb Rogers. https://www.linkedin.com/in/robb-roge... Tim McNeil https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox https://vciotoolbox.com OSR Manage https://osrmanage.com

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28:59

Craig Taylor, Cyberhoot "When a client experiences a...

MSP Business School ·

2021/01/28

Craig found inspiration when a client had a phishing attack that caused an employee to purchase $26K on gift cards based on an email. The problem was obvious and he set out to create training that is easy to use and for end users to consume.

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27:31

Teresa Rule "Teaching the Next Generation of...

MSP Business School ·

2021/01/22

Teresa is a woman who enjoys a good fight. As a former Marine, she has seen the threats our country faces each day and when she neared retirement she wanted to keep up the good fight and prepared for a career in cybersecurity. In launching PNT Professional Services with her husband, she put her aim on continuing the fight to protect our great nation. Additionally, they wanted to create an opportunity for service veterans to gain the skills to start a post-military career in cybersecurity. In our

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29:17

Brian Doyle, vCIOToolbox "Why Strategic Account...

MSP Business School ·

2021/01/14

Today we turn the tables and have our Co-Host Brian Doyle on the show to talk about the importance of the vCIO Role. As the CEO and Co-Founder of vCIOToolbox, Brian works with MSP's globally to build strategic account management programs. These programs help the MSP keep the client informed, elevate their perception as a partner, and drive a technology roadmap that creates win/win outcomes for both the client and MSP. In our discussion we talk about how MSP's often focus on client acquisition and

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22:33

Jesse Hill, Tier 3 Solutions, "Treat your team well...

MSP Business School ·

2021/01/05

Jesse Hill is the President of Tier 3 IT Solutions a MSP located in Edmonton, Alberta. Jesse chats with us about running a business he grew up in and the lessons he has learned since taking over the business. We start with Jesse's story about an acquisition they made and the challenges they faced during the transition and in their approach to the merging cultures. He discusses things that they did not evaluate during this acquisition that impacted the bottom line. Jesse then moves to a story of an

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29:43

Abe Garver, "What MSP's can do to prepare for M&A in...

MSP Business School ·

2020/12/15

Abe Garver and Focus Investment Banking are Merger and Acquisition specialists focusing on the small to mid-market Managed Service Providers with transaction sizes between $5M and $50M.

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26:14

Guy Walton, CAMO "Going Phishing with a Former FBI...

MSP Business School ·

2020/12/09

Show Website: https://mspbusinessschool.com/ Guest Guy Walton. https://www.linkedin.com/in/cybervirture/ CAMO Hosts Brian Doyle. https://www.linkedin.com/in/briandoyl... Robb Rogers. https://www.linkedin.com/in/robb-roge... Tim McNeil https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox https://vciotoolbox.com OSR Manage https://osrmanage.com

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Guy Walton, CAMO "Going Phishing with a Former FBI...

MSP Business School ·

2020/12/09

Show Website: https://mspbusinessschool.com/ Guest Guy Walton. https://www.linkedin.com/in/cybervirture/ CAMO Hosts Brian Doyle. https://www.linkedin.com/in/briandoyl... Robb Rogers. https://www.linkedin.com/in/robb-roge... Tim McNeil https://www.linkedin.com/in/timmcneil3/ Sponsors vCIOToolbox https://vciotoolbox.com OSR Manage https://osrmanage.com

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271 results

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