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PODCAST

The Raving Patients Podcast

The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice"s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/

business marketing

All Episodes

45:38

Episode 45 - Are You Ready For Your Closeup?

The Raving Patients Podcast ·

2021/11/05

On this episode of the Raving Patients Podcast, Len sits down with Laura Nadler to discuss how video is the one area of marketing that all [but the most savvy practice] still freaks out about. People use social every day, so it feels normal, but video is WAY outside the comfort zone of most practices. She aims to take the scary out of it, and reassure teams that they can do it. Takeaways from this episode include: The need for video in practice marketing - reach, SEO, info, etc. Key videos you

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46:19

Episode 44- Unleash Your Authentic Brand

The Raving Patients Podcast ·

2021/10/29

On this episode of the Raving Patients Podcast, Len sits down with Angela Mulrooney to discuss unleashing your authentic brand on social media. Social media isn't a narcissistic play, but is often perceived as such which is why it is a turn off to many practitioners. If you can allow yourself to approach it the same way you do patient care - from a place of authentically serving your patients to the highest level, that's how you win with the social media game. Takeaways from this episode include:

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51:33

Episode 43 - Crack the Code to Same Day Case...

The Raving Patients Podcast ·

2021/10/22

On this episode of the Raving Patients Podcast, Len sits down with Sherrine Washington to discuss the word “Sales” and what it really means. Let's face it, sales is often viewed as a bad five-letter word. When it comes to R.E.A.L Talk Selling, Sales stands for Serve, Assess, Listen, Empower, and Support. Now is the time to involve the entire team and create a mindset shift when it comes to closing cases and driving revenue. By creating an All Hands On Deck Dream Team, practice owners will be able

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46:50

Episode 42 - Top Tips for High Performing Hygiene

The Raving Patients Podcast ·

2021/10/15

On this episode of the Raving Patients Podcast, Len sits down with Kathryn Gilliam to discuss her approach when coaching dental teams, and dental hygienists in particular to elevate the standard of care and maximize profits. She also believes in coaching communication skills to support teams in building solid patient relationships that lead to increased treatment acceptance. Takeaways from this episode include: Education & Training for Hygienists Early intervention in disease Utilize technology

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49:34

Episode 41- The Future Of Multi-Disciplinary Practice

The Raving Patients Podcast ·

2021/10/08

On this episode of the Raving Patients Podcast, Len sits down with Darius Somekhian to discuss how bringing on a specialist can boost your revenue. Takeaways from this episode include: Why should practices consider the multi-specialty route? Why is the owner GP is doing those specialty procedures? What's involved with setting up a specialist? How challenging or time consuming is it? "Bird-eye" view of what's going on across the country? Patient access case in some parts are troubling to see, and

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01:01:47

Episode 40 - Dental Equipment Industry Secrets That...

The Raving Patients Podcast ·

2021/10/01

On this episode of the Raving Patients Podcast, Len sits down with Shawn Hall to discuss dental equipment industry secrets. Dentists have been paying the same price for digital x-rays sensors for 20 years and the new Dexis Titanium has the same resolution as the original Dexis Classic. This is an outrageous scam against the dental community that is hidden behind buzz words. When it comes to moving to the cloud the topic that no one is discussing with dentists is that once you are on a cloud

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47:48

Episode 39 - The New Way To Build The Practice Of...

The Raving Patients Podcast ·

2021/09/24

On this episode of the Raving Patients Podcast, Len sits down with Bryan Laskin to discuss the Patient First Manifesto book, which describes why we need to expand our definition of quality of care. Learn the most powerful ways to attract new patients, as well as increase profitability and case acceptance. Takeaways from this episode include: The new benchmark for dental offices The coffee pot strategy to pay for any piece of tech Why patients are switching offices more often than ever Why there

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45:38

Episode 38 - That Little Extra

The Raving Patients Podcast ·

2021/09/17

On this episode of the Raving Patients Podcast, Len sits down with Brandi Hooker Evans to discuss how tiny changes make all the difference in each category of our lives and careers. They share tangible ways to convert these ideas into reality. Takeaways from this episode include: Take the patient experience from ordinary to extraordinary. Turn the average hygiene department into a thriving patient specific program. Live what we teach. Do you know anyone that simply loves to be a dental

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52:12

Episode 37 - WINE about it with The Dental WINEgenist

The Raving Patients Podcast ·

2021/09/10

On this episode of the Raving Patients Podcast, Len sits down with Katrina Sanders to discuss the provocative and contrarian ideas in dentistry: The Dental WINEgenist brand was built on the concept that there are inadequacies within our profession, and if we aren't talking about these issues, how can we resolve them? Katrina’s work aims to create this conversation with the dental profession... with wine glass in hand. Takeaways from this episode include: Where the brand, The Dental WINEgenist,

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51:55

Episode 36 - Dr Jekyll and Mr Hyde

The Raving Patients Podcast ·

2021/09/03

On this episode of the Raving Patients Podcast, Len sits down with Holly Anne Mitchell to discuss stress and the impact it has on leadership and case acceptance. Stress impacts the brain which impacts case acceptance, leadership, and profitability. Burnout is causing the talent shortage. The antidote is to use fun to improve the employee experience (hire fun people with good senses of humor), dopamine drives motivation and reduces stress, people learn more and make better decisions and are more

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29:34

Episode 35 - The Stress Free Dentist

The Raving Patients Podcast ·

2021/08/27

the stress free dentist with eric block

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52:35

Episode 34 - Powerful Digital Marketing Tips to Grow...

The Raving Patients Podcast ·

2021/08/20

On this episode of the Raving Patients Podcast, Len sits down with Ian McNickle to discuss new patient growth is a common goal for most dental practices these days. The challenge is sorting through the mountain of information and marketing companies to understand what to do, what not to do, what works best, how to properly implement a marketing program, and ultimately how to get results. My goal in this podcast is to give them some clear explanations to help them vastly improve their practice

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47:26

Episode 33 - Is Outsourcing Right For Your Practice?

The Raving Patients Podcast ·

2021/08/13

On this episode of the Raving Patients Podcast, Len sits down with Shasta Clark to discuss the importance of accurate billing and the risks to the practice owner if not done correctly. Outsourcing is for every office and sometimes the solution is just additional resources to make sure the practice isn't at risk. Takeaways from this episode include: How to determine if outsourcing is right for your dental practice. Pros of outsourcing. The importance of correct dental billing and posting

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53:04

Episode 32 - How insurance participation may, or may...

The Raving Patients Podcast ·

2021/08/06

On this episode of the Raving Patients Podcast, Len sits down with Ben Tuinei to discuss how insurance participation may, or may not, impact your marketing strategy. According to our data, the vast majority of dentists in the U.S. participate with more than 3 PPO plans. Many dentists believe that insurance participation is a necessary part of practicing dentistry. He believes that if you are going to participate with insurance you must do so in a way that is on your terms. Negotiating fees and

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55:23

Episode 31- Tips For Growing Your Dental Startup

The Raving Patients Podcast ·

2021/07/30

On this episode of the Raving Patients Podcast, Len sits down with Shaina Holman, to discuss how you can grow your dental startup. Dr. Shaina Holman received her BS from Duke in biological anthropology, DDS/PhD from U of Maryland, PhD in Biomedical Sciences where she studied the physiology of infant suckling. She spent her 1 year residency at the VA in Perry Point, MD, and moved back to Chapel Hill, signed the lease on her own practice 1 year later and opened 5 months after that. Her practice has

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49:16

Episode 30 - Maintaining Patient and Team Loyalty In...

The Raving Patients Podcast ·

2021/07/23

On this episode of the Raving Patients Podcast, Len sits down with Robert Elliot to discuss how strong and positive team morale is never a luxury item. It is always essential! Dental practices that can sustain high team morale while COVID disrupts their business, will be better off than those who watch it vanish! In today's practice environment, if you take care of your team and patients, they will take care of you. Takeaways from this episode include: Open (and scheduled) Communication with

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49:01

Episode 29 - Get Back To The Marketing Fundamentals...

The Raving Patients Podcast ·

2021/07/16

On this episode of the Raving Patients Podcast, Len sits down with Tim Fitzpatrick to discuss how most business owners are battling information overload when it comes to marketing. It's all so overwhelming. But, it doesn't have to be this way. By focusing on the fundamentals we can simplify marketing while making it more effective. Takeaways from this episode include: How to identify your ideal clients. How to create clear, engaging messaging. How can I create a simple marketing plan? Tim

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46:49

Episode 28 - The Real Reasons Why Your Patients Stay...

The Raving Patients Podcast ·

2021/07/09

On this episode of the Raving Patients Podcast, Len sits down with Jen Kirkham to discuss how our raving patients are the lifeblood of our Dental practices, and where the controversy really lies. Is it only through reviews? They discuss ways in which our team is our greatest asset and the result is raving patients who buy, buy again and refer. They are what Jen calls governing principles in why people buy. Before you 'sell yourself' to your patients, you've got to convince yourself and your team

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45:36

Episode 27 - The F.I.S.T.S of Success

The Raving Patients Podcast ·

2021/07/02

On this episode of the Raving Patients Podcast, Len sits down with Steve Anderson to discuss how to open the eyes of dentists and professionals to what truly works. And, what does not work by answering questions that they do not know to ask to facilitate their success while building a solid foundation to their future. Takeaways from this episode include: The four steps for building the profitable dental practice of your dreams. How to avoid investment "opportunities" that will drain your bank

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46:11

Episode 26 - Its Time to Offer Everyone a Virtual...

The Raving Patients Podcast ·

2021/06/25

On this episode of the Raving Patients Podcast, Len sits down with Greg Pellegrom to discuss how our world is changing rapidly due to technology and the #1 driver behind its convenience. Dentistry can benefit from this transition by implementing convenient platforms like SmileSnap to offer new and existing patients a quick and easy way to engage online about their dental needs. There are also major benefits to the practice from pre-screening, to filtering, and scalability from greater access.

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