PODCAST
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
On The Ticket, you"ll hear Intercom"s Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com
All Episodes
00:34:25
Scale with Shane Murphy-Reuter and Brian Halligan at...
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00:36:10
Blind co-founder Kyum Kim on the hidden power of...
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00:39:15
The appliance of science: Mark Roberge’s formula for...
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00:32:01
Built for You: How customer feedback informs what we...
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00:29:49
Subscribing to the future with Zuora's Carl Gold
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00:37:37
Intercom on Product: Meet your marketer
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00:29:25
Tech philosopher Alex Wolf on designing harmonious...
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00:30:34
From Adobe to Walmart: How Sprinklr won over the...
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00:22:44
Stack Overflow CEO Prashanth Chandrasekar on writing...
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00:31:24
Scale: Clearbit’s VP of Customer Success on turning...
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00:38:15
Flow’s Daniel Scrivner on the brave new world of...
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00:34:33
Scale: Checking in on Shopify Plus' 11,000 checkouts...
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00:37:26
G2's Kevin Indig on searching for meaning and the...
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00:27:49
Scale: How Zapier supports 3 million users by...
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00:26:25
We run on inclusion: Sharing stories and lived...
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00:44:58
Speaking out: Inside Intercom on allyship
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00:26:29
Understanding the Conversational Support Funnel...
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00:37:47
Kathryn Finney on intersectionality and using your...
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00:26:52
Inside Intercom X Black Tech Unplugged
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00:10:21