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PODCAST

Multifamily Collective Podcast

My mission is to tease out Human Potential in the Multifamily Space. Multifamily hinges on people, yet we fail to fully unleash their potential. Investing in coaching, training, and leadership unlocks peak performance. Engaged teams provide exceptional service, solve problems creatively, and innovate. A culture of growth attracts/retains top talent seeking purpose and mastery. Embracing development drives occupancy, reduces turnover, and boosts profits. When people thrive, so does business success

business

All Episodes

00:05:29

1,859 - Why Multifamily Training Needs More...

Multifamily Collective Podcast ·

2024/10/21

Is your team zoning out during training? You might be missing one key ingredient—entertainment! Let’s talk about how to transform boring content into unforgettable lessons. In today’s episode, I reflect on a powerful lesson from the @MultifamilyLeadership Multifamily Innovation Council—the importance of “infotainment” in training. Sure, policies and procedures are crucial, but how do you ensure your team retains that information? By linking education with entertainment, you create

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00:05:16

1,858 - Feeling Overwhelmed? Here’s How to Take Back...

Multifamily Collective Podcast ·

2024/10/20

Got too much on your plate? Trust me, you’re not alone. Let’s discuss how to break the cycle of overwhelm, starting with mastering the art of saying “no.” In today’s episode, I share practical tips for managing overwhelm when everything is a priority. First things first: get comfortable saying no to new tasks. Then, pick one thing and knock out the first step. It’s all about building momentum through little wins. Whether buried in projects or struggling to create content, breaking the cycle

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00:05:44

1,857 - Clean Data is the Foundation of Multifamily...

Multifamily Collective Podcast ·

2024/10/19

Automation is coming for multifamily, but it won’t work without one critical thing—clean data. Are you setting your properties up for success or for failure? Today’s episode explores why clean data is the cornerstone of successful automation in multifamily operations. Whether it's your property management system or CRM, dirty data leads to bad decisions made by humans or AI. As multifamily centralizes and integrates more tech, data input must be accurate. From using sensors to limiting

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00:05:16

1,856 - The Surveillance State and Multifamily:...

Multifamily Collective Podcast ·

2024/10/19

Imagine greeting a prospect at your leasing office with all their information at your fingertips—sounds like the future, right? But is the trade-off for convenience worth the potential invasion of privacy? In this thought-provoking episode, I bring up the topic of facial recognition and AI-powered tech inspired by a recent newsletter from @ReasonTV From Harvard students hacking Meta glasses to PIM Eyes and Clearview, we explore this tech's remarkable but potentially controversial applications

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00:36:24

1,856 - Real Estate Strategy and Scaling with Robert...

Multifamily Collective Podcast ·

2024/10/16

Real Estate Strategy and Scaling with Robert Pereira: Insights from ARC MultifamilyThinking about scaling in the multifamily real estate market? In this episode, I sit down with Robert Pereira from ARC Multifamily to discuss strategic growth, managing interest rate shifts, and seizing opportunities in today's market. In this value-packed episode, Robert Pereira of ARC Multifamily joins Mike Brewer for an in-depth conversation on navigating the current real estate landscape, from interest rates to

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00:05:19

1,854 - Frontline Leaders: The Hidden Engines of...

Multifamily Collective Podcast ·

2024/10/15

Mike Brewer challenges the industry to rethink its leadership development strategy. Too often, the big investments in leadership training go to higher-ups like VPs and C-suite executives. However, the real impact happens on the front lines, where property managers shape the day-to-day outcomes that drive revenue and operational success. What if we shifted our focus and poured time, money, and resources into developing those on the front lines? What if we over-invested in training, mentoring,

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00:07:14

1,853 - Starting Small: The Power of Repetition in...

Multifamily Collective Podcast ·

2024/10/15

Starting Small: The Power of Repetition in Multifamily When you scroll through LinkedIn, the noise can seem overwhelming. But here’s the deal: I believe repetition serves a purpose. Sure, it can feel like we’re hearing the same things repeatedly, but that’s precisely what some people need to internalize new ideas and practices. While some folks pick things up quickly and run with them, others need to hear it six, ten, or even thirty times before it sticks. So, whether you’re on the bleeding

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00:04:41

1,851 - The Key to Customer Satisfaction? It Starts...

Multifamily Collective Podcast ·

2024/10/10

In this episode of the Multifamily Collective, we explore an idea for the multifamily industry: Your team's happiness drives your customer's satisfaction. Mike highlights the connection between a culture that celebrates and supports team members and the loyalty it creates among customers. Too often, companies invest in consumer retention through concessions or waived fees, but what if that investment could have been better spent on the team? If your team isn’t excited, supported, or valued, it

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00:57:46

1,849 - The Power of Branding in Multifamily:...

Multifamily Collective Podcast ·

2024/10/09

In this episode of the Multifamily Collective, Katie Ritter and Jake Hughes discuss the impact of branding and resident experience. They’ve compiled compelling data from over 400,000 Google reviews to examine how property management companies (PMCs) and operators are perceived through resident feedback. Katie and Jake introduce the concept of a "third metric" for measuring brand visibility using keyword searches in reviews, uncovering insights that go beyond traditional methods like organic

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00:04:16

1,849 Exploring Notebook LM: The Future of AI-Driven...

Multifamily Collective Podcast ·

2024/10/09

In this episode of the Multifamily Collective, Mike Brewer explores Notebook LM, an innovative Google product that is transforming how we handle lengthy documents and research reports. Whether it’s a detailed MIT study or an in-depth Strategy+Business article, Notebook LM synthesizes information, creating executive summaries and even generating AI-driven podcast conversations. Mike breaks down how Notebook LM compares to tools like ChatGPT, highlighting its unique ability to analyze multiple PDFs

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01:06:11

1,848 - Unpacking Leadership and Systems in...

Multifamily Collective Podcast ·

2024/10/09

Ever wonder how systems-obsessed entrepreneurs build thriving multifamily organizations? I caught up with Andrew Kuhn, CEO of Sunrise Communities, to discuss his audacious goals and what it takes to create a world-class team. You won't want to miss this conversation! In this episode of the Multifamily Collective, I chatted with Andrew Kuhn, a systems-driven entrepreneur passionate about improving lives through multifamily housing. As the founder and CEO of Sunrise Communities, Andrew has set a

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00:53:22

1,846 - How Visual Tech is Transforming Multifamily...

Multifamily Collective Podcast ·

2024/10/03

How Visual Tech is Transforming Multifamily Operations | Exploring Maps, AI, and PropTech with Dom BeveridgeHave you ever wondered how visual technology is shaping the future of multifamily operations? Today, we dive into groundbreaking insights with Dom Beveridge as we explore the latest in digital mapping, AI-driven leasing, and the future of property management! In this episode of Multifamily Collective, Mike Brewer welcomes back Dom Beveridge for an in-depth conversation on visual

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01:02:02

1,845 From Leasing Centralization to Tech-Driven...

Multifamily Collective Podcast ·

2024/10/01

Ever wonder how PropTech and leasing centralization are reshaping the multifamily landscape? In this episode, Mike Brewer welcomes multifamily expert Andrew Bowen for an engaging discussion on the evolving landscape of property management and PropTech. Tune in as they explore leasing centralization, the changing operational model in multifamily, and how large language models (LLMs) influence property management communication strategies. Andrew shares his thoughts on harnessing maintenance

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00:02:16

1,843 How Sensor Technology is Revolutionizing...

Multifamily Collective Podcast ·

2024/09/29

PropTech & Multifamily: How Sensor Technology is Revolutionizing Property Management Did You Know? A SpaceX rocket is equipped with 10,000 sensors to monitor its every move. Now, imagine if we applied that level of attention to multifamily properties! In my chat with Dom Beverage yesterday, we explored this very idea. Unlike rockets, most multifamily properties don’t have that many sensors—aside from the occasional leak detector. Yet, so much can go wrong on a property, from curb to commode

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00:04:05

1,841 - Back to the Office: Will Multifamily Follow...

Multifamily Collective Podcast ·

2024/09/26

Amazon’s big move back to the office—will multifamily follow suit? Let’s explore the implications for our industry. In today’s episode of Multifamily Collective, we discuss the ongoing debate about returning to the office. With Amazon announcing a full five-day office return starting January 2nd, the question looms—how will multifamily organizations respond? While remote work and hybrid models have thrived post-COVID, the collaborative energy and spontaneous innovation of in-person work are

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00:04:38

1,840 - Multifamily Market Signals: Are Transaction...

Multifamily Collective Podcast ·

2024/09/26

Is the multifamily market on the brink of a major shift? Let’s dive into the latest insights and what they mean for you. In this episode of Multifamily Collective, we break down the emerging signs that transaction volumes in multifamily real estate are poised to rise. With giants like Waterton closing a $1.7 billion fund and Ares raising a record $3.3 billion, the stage is set for a wave of activity in the distressed real estate market. But here's the kicker—many players have managed to

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00:05:09

1,839 Blueprint 2024 Recap: Ice Thawing in the...

Multifamily Collective Podcast ·

2024/09/24

Welcome back to the Multifamily Collective! In today's episode, I discuss my key takeaways from Blueprint 2024 in Las Vegas. This is the conference for anyone invested in PropTech and the built space. From tech innovators to investors and operators, Blueprint brings around 3,000 minds to spark conversations that lead to game-changing ideas. Last year, the room felt a bit tense, with an uncertain economy, rising interest rates, and VC funding drying up in PropTech. But this year? The

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00:04:08

1,838 - How to Raise the Bar in Multifamily:...

Multifamily Collective Podcast ·

2024/09/23

How to Raise the Bar in Multifamily: Elevating Every Experience What does it take to elevate every aspect of your business—your team, customers, and partners? Let’s break down a strategy to raise the bar and create unforgettable experiences. In today’s Multifam Collective episode, we dive into the art of raising the bar in your multifamily business. Inspired by Airbnb’s Brian Chesky, we explore how to continuously elevate the experience for your team members, customers, investors, and supplier

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00:06:22

1,837 - Challenging Convention in Multifamily:...

Multifamily Collective Podcast ·

2024/09/22

Challenging Convention in Multifamily: Strategies to Stay Cutting-Edge How do you challenge the status quo in an industry that’s constantly evolving? Today, we’re diving into two powerful strategies to keep your multifamily operations ahead of the curve. In this episode of Multifam Collective, we explore the concept of challenging convention in property management. Inspired by a recent conversation, we’ll look at how to break free from outdated processes and stay relevant in today’s

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00:04:06

1,836 - Navigating Trials with a Positive Mindset:...

Multifamily Collective Podcast ·

2024/09/21

We’ve all had those days where life throws an unexpected curveball. You plan, prepare, and yet, something comes up that knocks you off course. So, how do you respond when things don’t go as planned? Let’s dive into it! In today’s video, we tackle the inevitable—those moments when circumstances challenge your plans and disrupt your flow. Whether it's in the world of Multifamily or PropTech, unexpected challenges are part of the game. But here's the twist: within those struggles lie

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2,215 results

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