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PODCAST

CanadianSME Small Business Podcast

Welcome to the CanadianSME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and

business entrepreneurship

All Episodes

00:24:32

Canadian Pride in Branding Strategies

CanadianSME Small Business Podcast ·

2025/05/12

Welcome to the CanadianSME Small Business Podcast, where we dive deep into the power of branding and community support—key pillars that help businesses thrive, especially during uncertain times. In this episode, we explore how Canadian businesses can leverage the current climate to strengthen their brands and grow with resilience.Joining us is Spencer Callaghan, Director of Brand and Communications at CIRA, the national not-for-profit that manages the .CA domain and champions Canada's internet

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00:25:46

Samsung: AI for Business

CanadianSME Small Business Podcast ·

2025/05/07

In today’s rapidly changing business environment, artificial intelligence (AI) is no longer just a buzzword—it’s a transformative tool that can drive efficiency, innovation, and competitive advantage for businesses of all sizes. According to IDC Canada, 64% of organizations are already adopting or planning to implement AI, recognizing its power to revolutionize business operations. But for small and medium-sized businesses (SMBs), understanding how to integrate AI into daily practices and navigate

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00:25:34

Startup DNA: 0 to 1 Win

CanadianSME Small Business Podcast ·

2025/05/06

Welcome to the CanadianSME Small Business Podcast, where we explore the strategies and insights that empower entrepreneurs to build successful and innovative companies. Today, we’re diving into the fintech industry, uncovering the challenges and opportunities of building startups, and emphasizing the critical role of mental health in the entrepreneurial journey. The rapid evolution of fintech, the complexities of building products in regulated markets, and the importance of founder well-being are

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00:16:27

Nila: Care for Home

CanadianSME Small Business Podcast ·

2025/05/06

Welcome to the CanadianSME Small Business Podcast, where we explore innovative solutions that address the unique needs of diverse communities. Today, we’re focusing on a platform that bridges geographical gaps and provides essential care for aging parents back home. With a large portion of Canada’s population consisting of immigrants who maintain close ties with their home countries, the need for services that support these connections is ever-growing.Joining us today is Anthony Jacob, CEO and

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00:39:26

Secure Digital Transformation

CanadianSME Small Business Podcast ·

2025/05/05

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and innovations that empower businesses to succeed in today’s ever-evolving digital landscape.In this episode, we delve into the intersection of cybersecurity, AI, and digital transformation with Deepak Kumar, Director at SSB Technologies Inc. With the rise in cybercrime incidents, businesses need robust strategies to secure their digital assets and drive innovation. Join us as Deepak discusses

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00:16:06

Find Your Voice: shaping the future of your brand...

CanadianSME Small Business Podcast ·

2025/05/01

Welcome to the CanadianSME Small Business Podcast! hosted by Maheen Bari. Today, we’re diving into the world of voice AI and its transformative impact on branding and customer experience. As voice AI becomes more sophisticated, it’s set to revolutionize how businesses interact with customers. Our guest today is Ruth Zive, Chief Marketing Officer at Voices, the leading marketplace for voice-over and voice AI solutions. Ruth shares valuable insights into why voice AI is the future, how brands can use

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00:17:32

Custom Software: Still Vital

CanadianSME Small Business Podcast ·

2025/04/29

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we explore the power of custom software, the potential of Microsoft’s Power Platform, and AI in driving business innovation. We’re joined by Dan Carmichael, President of Whitecap Canada, a premier provider of custom and platform software solutions. With over 27 years of experience in the tech industry, Dan shares his expertise in leveraging custom solutions for competitive advantage and operational

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00:23:03

Mindset: Power Up Now

CanadianSME Small Business Podcast ·

2025/04/28

Welcome to the CanadianSME Small Business Podcast, where we explore the strategies and insights that empower entrepreneurs and creators. In today's episode, we're diving into mindset, content creation, and how to navigate the online world with authenticity and impact.In the ever-evolving landscape of digital marketing and entrepreneurship, having a strong mindset, creating compelling content, and building a genuine online presence are more critical than ever. This episode will provide valuable

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00:22:41

AI & Service Management Revolution

CanadianSME Small Business Podcast ·

2025/04/28

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we dive into the transformative impact of artificial intelligence on business operations, service management, and job stability. We’re joined by Mahmoud Ramin, Senior Research Analyst at InfoTech Research Group, who shares his extensive knowledge on AI-driven improvements in service management, the latest trends in conversational AI, and how AI automation is reshaping the workforce.Mahmoud discusses how AI is

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00:18:53

Wellness Biz: CHFA Support

CanadianSME Small Business Podcast ·

2025/04/25

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we dive into the strategies and insights that empower small businesses in Canada. In today’s episode, we’re exploring the rapidly growing health and wellness sector and how the Canadian Health Food Association (CHFA) supports small enterprises in this space. We’re joined by Lynsey Walker, VP of Marketing & Communications at CHFA, who shares her expertise on the latest market trends and the role of small businesses in

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00:29:52

Salesforce: AI for SMB Growth

CanadianSME Small Business Podcast ·

2025/04/25

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the latest technology trends and strategies that empower small and medium-sized businesses to thrive in the digital age. In this episode, we are joined by Vala Afshar, Chief Digital Evangelist at Salesforce, a global leader in CRM and AI-powered solutions. Vala shares his expertise on digital transformation, AI, and the key findings from Salesforce's Small and Medium Business Trends report. We discuss the

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00:20:52

Websites That Convert

CanadianSME Small Business Podcast ·

2025/04/24

Welcome to the CanadianSME Small Business Podcast, where we empower entrepreneurs with the knowledge to build impactful online presences. In this episode, we explore effective web design strategies and how small businesses can create websites that not only look great but also convert visitors into loyal customers.Art Karapetov, founder of Consensus Creative, a leading web design agency based in Toronto, joins us to share his expertise. With years of experience helping businesses across Canada, the

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00:11:50

Skills-First Hiring & Gen Z at Work

CanadianSME Small Business Podcast ·

2025/04/24

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the latest trends and insights in the job market, offering valuable guidance to job seekers and employers. In this episode, we are joined by Elise Marcotte, Global Talent Intelligence Enablement Lead at Indeed, the world's number one job site. Elise shares her expertise on the evolving job market, the importance of skills-first hiring, and how employers can navigate the hiring mismatch. We also dive into the

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00:22:45

ESG Data Management

CanadianSME Small Business Podcast ·

2025/04/23

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today's episode, we explore the growing importance of sustainability in business and how technology and data are helping companies drive positive environmental and social impact. Richard R Hiladie, VP of Sales at Novisto, joins us to discuss the role of sustainability in the modern marketplace, the importance of transparent ESG (Environmental, Social, and Governance) reporting, and how Novisto's platform supports businesses in

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00:20:16

Clik2pay: Streamlining Payments

CanadianSME Small Business Podcast ·

2025/04/23

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa! In today's episode, we explore the critical role payment processing plays in business operations. With 85% of Canadians preferring electronic payments, choosing the right payment solution can drive efficiency, cost savings, and customer satisfaction. Sereena Boparai, Chief Revenue Officer at Clik2pay, joins us to discuss how businesses can optimize their payment processing strategies, enhance customer experience, and scale with a

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00:18:35

SMB Tech Updates

CanadianSME Small Business Podcast ·

2025/04/22

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we dive deep into the world of technology and how it’s revolutionizing the way small and medium-sized businesses (SMBs) thrive in Canada. With SMBs making up 99.9% of the businesses in Canada, according to Statistics Canada, they are at the forefront of our economy, and technology is key to their continued success.Joining us today is John Williams, VP of Sales at TDL Gentek, a leader in providing internet

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00:17:12

The Lonely Entrepreneur Journey

CanadianSME Small Business Podcast ·

2025/04/22

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In this episode, we delve into the real-life struggles, triumphs, and invaluable lessons of entrepreneurship. Starting a business is a challenging journey, with 50% of new businesses in Canada failing within the first five years, according to Statistics Canada. But it’s not all doom and gloom—there are powerful strategies to navigate these challenges, and today’s guest is living proof of that.Joining us is Michael Dermer, CEO of

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00:12:04

Riipen: Level UP Your Workforce

CanadianSME Small Business Podcast ·

2025/04/21

Welcome to the CanadianSME Small Business Podcast, where we explore innovative approaches to talent development and workforce readiness, connecting businesses with the next generation of skilled professionals. Hosted by Maheen, today’s episode focuses on work-integrated learning and how innovative programs like Riipen's Level UP are bridging the skills gap for Canadian businesses.The skills gap continues to be a major issue for Canadian businesses, with 77% of employers reporting difficulty in

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00:23:37

Connectivity & Growth: Bell's Impact on...

CanadianSME Small Business Podcast ·

2025/04/21

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the tools and partnerships that empower Canadian businesses to thrive. In today's episode, we're discussing how reliable telecommunications solutions are essential for small and medium-sized enterprises (SMBs) to grow and stabilize. Melissa Morison, Vice President of Wireline Marketing and Business Intelligence at Bell, joins us to share insights on Bell’s offerings, recent product launches, and how Bell is

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00:17:51

Starting a Food Business

CanadianSME Small Business Podcast ·

2025/04/17

Welcome to the CanadianSME Small Business Podcast, where we delve into the exciting world of food entrepreneurship and the innovative technologies shaping the future of the food industry in Canada. 🍴The Canadian food and beverage industry is booming, contributing significantly to the national economy. With $112 billion in revenue generated in 2024, the food and beverage processing industry continues to be a key economic driver in the country.In today’s episode, we are joined by Dana McCauley, CEO

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