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PODCAST

VUX World

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in

technology design

All Episodes

53:05

What is text-to-speech and how does it work with...

VUX World ·

2020/05/18

Every voice assistant needs three core components: Automatic Speech Recognition (ASR), Natural Language Understanding (NLU) and Text-to-Speech (TTS). We've already coveredwhat Automatic Speech Recognition is and how it workswith Catherine Breslin and in this episode, we're covering the latter, text-to-speech.To guide us through the ins and outs of TTS, we're joined by Niclas Bergström, a TTS veteran and co-founder of one of the largest TTS companies on the planet, Readspeaker.Text-to-speech is the

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53:32

The Rundown: Talking volcanos finding gaps you can...

VUX World ·

2020/05/15

This week's top stories:Google’s Read AlongVernacular.ai raises $5.1 million led by Exfinity Ventures, Kalaari CapitalHR AI system, Paradox AI gets 40m funding for replacing the ‘boring’ jobsConverseNow has closed a $3.25 million seed funding round led by Bala InvestmentsOmilia, a conversational artificial intelligence platform developer, has raised $20 million in a funding round led by Grafton CapitalGetting the tone right - automated copy generation has to be retrained in a time of crisisStores

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1:06:29

Voice technology and music with Dennis Kooker and...

VUX World ·

2020/05/14

Music has been the top use case on smart speakers pretty much from the beginning. Having any song you like at your beckoning call makes playing music around the house easier than ever. And households that play music out loud are, apparently,happier households.It doesn't require too much thought, either. So, discoverability isn't as much of a challenge as with skills, actions and services. If you want to play some Michael Jackson, just ask.Having said that, music consumption habits are advancing

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55:17

The Rundown: Talking elevators and clever Blenders

VUX World ·

2020/05/07

Stories covered:Talking elevatorsandthe Scottish elevator sketchContact centre voice biometricsGoogle Assistant's voice matchFacebook Chatbot, Blender, can talk about anything. See somesample dialogues and try it out.Juniper researchNPR Smart Audio ReportPandora's listening habit changesAI conference on Aminal FarmClaire Mitchell on VUX World Hosted on Acast. See acast.com/privacy for more information.

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47:54

Voice technology for kids with Dr. Patricia Scanlon

VUX World ·

2020/04/30

Dustin and Kane are joined by Patricia Scanlon, CEOSoapBox Labs, to discuss how its specialist speech technology for kids is being used and scaled across the globe to help kids learn to read and more.In this episode: voice tech for kidsImagine being able to have your child read to an iPad and have it tell them how they’re doing. Whether they’re pronouncing the words right and encouraging them to improve.Imagine, as a parent or teacher, being able to report on different child’s progress so that you

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54:19

Ethical design with Microsoft's Deborah Harrison

VUX World ·

2020/04/24

Deborah Harrison was the very first writer on the Cortana team and defined the personality of Microsoft's digital assistant that is used on over 400m surfaces globally.In this talk, we chat to Deborah about the importance of personality and persona in conversational experiences, and the critical responsibility of ethical design.LinksFollow Deborah on Twitter Hosted on Acast. See acast.com/privacy for more information.

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47:03

Measuring your share of voice with Andy Headington

VUX World ·

2020/04/14

Voice search is growing. As smart speaker adoption increases and people use the voice assistants on their phones more and more, voice is playing an increasing role in more customer journeys.But what's your share of voice? How often does your company 'rank' for the search terms you'd like to rank for?Amazon and Google are tight-lipped about voice search volumes and don't offer any way of tracking voice search performance for websites, skills or actions.Thankfully, Andy Headington and his team at

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52:14

What is automatic speech recognition and how does it...

VUX World ·

2020/03/30

What is speech recognition and how does it work?Automatics speech recognition (also known as ASR) is a suite of technology that takes audio signals containing speech, analysis it and converts it into text so that it can be read and understood by humans and machines. It'sthe technology that makes voice assistants like Amazon Alexa able to understand what a user says.There's obviously a whole lot more to it that than, though. So, in today's episode, we're speaking to one of the most knowledgable and

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55:41

Alexa for retailers and the voice shopping landscape...

VUX World ·

2020/03/23

Voice shopping on Alexa and Google Assistant smart speakers is a $2bn market today, and is forecast to explode. I've wrote about thepotential of voice shoppingfor the Harvard Business Review last year, but things are starting to pick up.According Amazon's Patrick Gauthier, 20% of Americans are ready for voice shopping now, and 39% ofall Americanswill complete some part of their purchase journey via voice by 2022.And while it might not generate a huge percentage of sales today, the learnings that

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56:38

The Rundown: coronavirus and voice, Spotify, user...

VUX World ·

2020/03/16

Corona virus hits voice as Google removes coronavirus actions, Spotify looks like it's releasing a voice assistant and Jovo lets you build voice assistants everywhere.Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now atsparksapp.io/vuxStories discussed in this

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50:22

Live video broadcasting on Alexa with Tim McElreath

VUX World ·

2020/03/09

The Food Network aims to the be Peloton of cooking with live video broadcasting on Alexa. Director of Technologyand Emerging Platforms at Discovery Inc., Tim McElreath, joins us to share how.Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now atsparksapp.io/vuxLive

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51:06

Conversation design and grounding strategies with Jon...

VUX World ·

2020/03/02

Jon Bloom, Senior Conversation Designer at Google, joins us to share what a conversation designer does at Google, as well as some conversation design techniques used at Google, such as 'grounding strategies'.Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now at

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58:58

The voice design sprint with Maaike Coppens

VUX World ·

2020/02/23

Maaike Coppens returns to share how you can go from zero to hero in one voice design sprint. From nothing at the beginning to a a validated use case and prototype at the end, with fun in the middle.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you

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58:36

Voice at VaynerMedia, situational and sound design...

VUX World ·

2020/02/17

VaynerMedia are one of the leading global digital agencies. Director of Innovation at VaynerSmart, Claire Mitchell, joins us to share how VaynerMedia approach voice, as well as sharing some insights on situational design and sound design.Listen on:Apple podcasts|Spotify|YouTube|Overcast|CastBox|Spreaker|TuneIn|Breaker|Stitcher|PlayerFM|iHeartRadioPresented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a

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1:02:03

How your voice assistant talks is more important than...

VUX World ·

2020/02/10

Ben McCulloch shares his take on why intonation and emotion is imperative in creating high quality and trust-building voice experiences.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you covered.They've been in the TTS game for over 20 years and

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37:59

Four Alexa Champions walk down memory lane with Nick...

VUX World ·

2020/02/05

We catch up with 4 Amazon Alexa Champions to discuss the then, now and future of the Alexa skills ecosystem and the voice first community.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you covered.They've been in the TTS game for over 20 years and

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13:33

What is Twilio Autopilot?

VUX World ·

2020/02/03

Twilio is a magical tool, and Autopilot is its NLU platform that voice devs and designers need to check out. In this episode we're taking a look at what Autopilot is, what are its core concepts, and how it differs from other NLU services.To get $10 free, use our referral link at www.twilio.com/referral/ZQRq9vMusic featured in this episode:Blossoming by Sound of MusicLogjam by Sound of MusicSaunter by Sound of MusicMassive_Attack by Sound of MusicTiny_Spoons by Sound of Music Hosted on Acast. See

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29:51

Persona design and voice actors with Adva Levin

VUX World ·

2020/02/03

Adva Levin joins us to share why you should design personas for your voice apps, how you can create them, as well as how to work with voice acting talent.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you covered.They've been in the TTS game for

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50:01

Matchbox.io with Sarah Andrew Wilson

VUX World ·

2020/01/06

Sarah Andrew Wilson, Chief Content Officer at Matchbox.io, shares the secret sauce for creating the kind of Alexa skills you can build a business on.In this episode:This week, we speak to Sarah about the Matchbox.io stable of skills and discuss:What it’s like maintaining 18 Alexa skillsThe Opearlo acquisitionUnique advice for people and companies just getting startedThe 3-step Matchbox.io philosophy that runs through each of its Alexa skillsEcosystems and community and how the two drive

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53:46

The rundown: the start of the talking twenties

VUX World ·

2020/01/03

The first episode of the new year is both a reflection on how far we've come in the last 12 months, and what to look forward to in the year to come.This is a special episode as it's the first of a new decade. And in this episode of the rundown, we're getting deep.Biggest news stories of 2019:Apple acquires Pullstring- Was this an acqui-hire? Or is Apple using the Pullstring tool internally? Will we ever find out? Either way, 2019 started out with a big acquisition from a big player and showed good

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