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PODCAST

VUX World

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in

technology design

All Episodes

52:14

What is automatic speech recognition and how does it...

VUX World ·

2020/03/30

What is speech recognition and how does it work?Automatics speech recognition (also known as ASR) is a suite of technology that takes audio signals containing speech, analysis it and converts it into text so that it can be read and understood by humans and machines. It'sthe technology that makes voice assistants like Amazon Alexa able to understand what a user says.There's obviously a whole lot more to it that than, though. So, in today's episode, we're speaking to one of the most knowledgable and

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55:41

Alexa for retailers and the voice shopping landscape...

VUX World ·

2020/03/23

Voice shopping on Alexa and Google Assistant smart speakers is a $2bn market today, and is forecast to explode. I've wrote about thepotential of voice shoppingfor the Harvard Business Review last year, but things are starting to pick up.According Amazon's Patrick Gauthier, 20% of Americans are ready for voice shopping now, and 39% ofall Americanswill complete some part of their purchase journey via voice by 2022.And while it might not generate a huge percentage of sales today, the learnings that

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56:38

The Rundown: coronavirus and voice, Spotify, user...

VUX World ·

2020/03/16

Corona virus hits voice as Google removes coronavirus actions, Spotify looks like it's releasing a voice assistant and Jovo lets you build voice assistants everywhere.Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now atsparksapp.io/vuxStories discussed in this

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50:22

Live video broadcasting on Alexa with Tim McElreath

VUX World ·

2020/03/09

The Food Network aims to the be Peloton of cooking with live video broadcasting on Alexa. Director of Technologyand Emerging Platforms at Discovery Inc., Tim McElreath, joins us to share how.Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now atsparksapp.io/vuxLive

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51:06

Conversation design and grounding strategies with Jon...

VUX World ·

2020/03/02

Jon Bloom, Senior Conversation Designer at Google, joins us to share what a conversation designer does at Google, as well as some conversation design techniques used at Google, such as 'grounding strategies'.Presented by SparksSparks is a new podcast player app that lets you learn and retain knowledge while you listen.The Sparks team are looking for people just like you: podcast listeners who're also innovative early adopters of new tech, to try the beta app and provide feedback.Try it now at

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58:58

The voice design sprint with Maaike Coppens

VUX World ·

2020/02/23

Maaike Coppens returns to share how you can go from zero to hero in one voice design sprint. From nothing at the beginning to a a validated use case and prototype at the end, with fun in the middle.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you

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58:36

Voice at VaynerMedia, situational and sound design...

VUX World ·

2020/02/17

VaynerMedia are one of the leading global digital agencies. Director of Innovation at VaynerSmart, Claire Mitchell, joins us to share how VaynerMedia approach voice, as well as sharing some insights on situational design and sound design.Listen on:Apple podcasts|Spotify|YouTube|Overcast|CastBox|Spreaker|TuneIn|Breaker|Stitcher|PlayerFM|iHeartRadioPresented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a

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1:02:03

How your voice assistant talks is more important than...

VUX World ·

2020/02/10

Ben McCulloch shares his take on why intonation and emotion is imperative in creating high quality and trust-building voice experiences.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you covered.They've been in the TTS game for over 20 years and

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37:59

Four Alexa Champions walk down memory lane with Nick...

VUX World ·

2020/02/05

We catch up with 4 Amazon Alexa Champions to discuss the then, now and future of the Alexa skills ecosystem and the voice first community.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you covered.They've been in the TTS game for over 20 years and

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13:33

What is Twilio Autopilot?

VUX World ·

2020/02/03

Twilio is a magical tool, and Autopilot is its NLU platform that voice devs and designers need to check out. In this episode we're taking a look at what Autopilot is, what are its core concepts, and how it differs from other NLU services.To get $10 free, use our referral link at www.twilio.com/referral/ZQRq9vMusic featured in this episode:Blossoming by Sound of MusicLogjam by Sound of MusicSaunter by Sound of MusicMassive_Attack by Sound of MusicTiny_Spoons by Sound of Music Hosted on Acast. See

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29:51

Persona design and voice actors with Adva Levin

VUX World ·

2020/02/03

Adva Levin joins us to share why you should design personas for your voice apps, how you can create them, as well as how to work with voice acting talent.Presented by ReadspeakerReadspeakeris a pioneering voice technology company that provides lifelike Text to Speech (TTS) services.Whether you're needing a TTS voice for your IVR system, voice application, automobile, robot, public service announcement system, website or anywhere else, Readspeaker have you covered.They've been in the TTS game for

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50:01

Matchbox.io with Sarah Andrew Wilson

VUX World ·

2020/01/06

Sarah Andrew Wilson, Chief Content Officer at Matchbox.io, shares the secret sauce for creating the kind of Alexa skills you can build a business on.In this episode:This week, we speak to Sarah about the Matchbox.io stable of skills and discuss:What it’s like maintaining 18 Alexa skillsThe Opearlo acquisitionUnique advice for people and companies just getting startedThe 3-step Matchbox.io philosophy that runs through each of its Alexa skillsEcosystems and community and how the two drive

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53:46

The rundown: the start of the talking twenties

VUX World ·

2020/01/03

The first episode of the new year is both a reflection on how far we've come in the last 12 months, and what to look forward to in the year to come.This is a special episode as it's the first of a new decade. And in this episode of the rundown, we're getting deep.Biggest news stories of 2019:Apple acquires Pullstring- Was this an acqui-hire? Or is Apple using the Pullstring tool internally? Will we ever find out? Either way, 2019 started out with a big acquisition from a big player and showed good

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54:57

User research the NPR way with Ha-Hoa Hamano

VUX World ·

2019/12/23

How do NPR approach designing voice applications? And how do they engage users to make sure that they're designing the right things for the right people, Ha-Hoa Homano, Sr. Product Manager, Emerging Platforms at NPR joins us to share all.LinksRead more at npr.designLearn with npr.codesFollow Ha-Hoa on TwitterAudio player functionality suggestion on Alexa.uservoice.com (still pending) Hosted on Acast. See acast.com/privacy for more information.

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52:38

Accessibility is usability with Sierra Fontana and...

VUX World ·

2019/12/16

Sierra Fontana and Carissa Merrill are working hard to make the US Bank's voice services accessible to all. They join us on this episode to share how they're approaching accessibility for voice and why it's so important to prioritise accessibility early.Presented by the Conversational Academy.Save 10% on the world's no.1 online conversation design course.LinksWCAG guidelinesAll about VoiceItt with Sara SmolleyJoin Carissa Merrill and Sierra Fontana on LinkedIn Hosted on Acast. See acast.com/privacy

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25:33

Live from Mobile UX London: Designing for voice panel

VUX World ·

2019/12/13

Facilitating a panel discussion on voice design with Ben Sauer of Babylon Health, Charlie Cadbury of Say it Now, Jen Heap of Vixen Labs, Rozzi Meredith of Voxly and Quirine van Walt Meijer of Microsoft. Hosted on Acast. See acast.com/privacy for more information.

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34:16

Alliveiating lonliness with Adam Greenwood

VUX World ·

2019/12/10

Adam Greenwood is the CEO of the human tech agency, Greenwood Campbell. Last year, Adam and his team trialled placing voice assistants in residential homes in the UK to see whether voice assistants can help alleviate loneliness for senior citizens.We discuss the project and the results, as well as get Adam's take on the current state of voice and what he'd like to see in 2020.Presented by the Conversational Academy. Save 10% on the world's no.1 online conversation design course.This episode was

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32:38

Voice and mobile: stop getting it confused. Live from...

VUX World ·

2019/11/21

Taken from Kane's talk at the Bots, AI and Voice meet-up in London on 20 November 2019.The meet-up was ran by Roy Murphy of Synthetic. Check out the meet-up page for info on the next meet-up.Connect with me on LinkedIn to watch all future talks live, including the panel discussion on voice design at MUXL2019. Hosted on Acast. See acast.com/privacy for more information.

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15:42

Are you using all the tools?

VUX World ·

2019/11/15

This episode is a bonus episode looking at this week's discussions on LinkedIn. We complain about discoverability and retention, but who's actually doing anything about it? Are you putting the budget required behind getting your apps used and are you utilising the tools available to you to retain users? More importantly, are you creating the right thing for the right person in the first place?Join the discussion next week Hosted on Acast. See acast.com/privacy for more information.

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54:09

Discussing discoverability with Braden Ream

VUX World ·

2019/11/12

Is discoverability of Alexa skills, Google Assistant actions and other voice applications the duty of the platforms i.e. Amazon and Google, or is it the duty of the brand or developer creating them? We discuss this, as well as discoverability challenges within voice applications with Voiceflow co-founder, Braden Ream.LinksSave 10% on the Conversational Academy online conversation design courseTry out VoiceFlowFollow Braden Ream on TwitterJoin the VoiceFlow Facebook community Hosted on Acast. See

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