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PODCAST

The Human Risk Podcast

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of "human risk", or "the risk of people doing things they shouldn"t or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at "human reward", or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often

science social sciences

All Episodes

61:52

Professor Charles Spence on Sensehacking: improving...

The Human Risk Podcast ·

2021/01/26

How do our senses impact our view of the world around us? Can we influence them to change how we perceive things? That's what my guest Professor Charles Spence is here to help me understand.Charles is the author of a new book called Sensehacking: How to Use the Power of Your Senses for Happier, Healthier Living. He's also Professor of Experimental Psychology at Oxford University, where he leads the Crossmodal Research Laboratory that explores how our senses work, so he's well qualified in this

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57:57

Nick & Gio Gallo on Compliance 3.0

The Human Risk Podcast ·

2021/01/20

How can Compliance feel less burdensome & more aligned with the businesses it is there to protect? In this episode, I return to exploring how Compliance, a 'brand' I hate but forms a cornerstone of managing Human Risk, can be made more effective. To do that, I'm joined by Nick & Gio Gallo, thought-leaders in the Compliance space.Nick & Gio co-founded and are co-CEOs of a company called ComplianceLine (https://complianceline.com/) and hosts of the Ethics Experts podcast

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63:05

Dr Magda Osman on Unconscious Bias - what is it & can...

The Human Risk Podcast ·

2021/01/15

What is Unconscious Bias? It's a term we've been hearing a lot recently and you might even have been sent on training to help you understand and manage it. That's what I began exploring with Dr Magda Osman at the end of Episode 92 of the podcast. Both Magda & I felt we had some unfinished business, so she kindly agreed to come back to finish the discussion. So on this episode, we explore both aspects of Unconscious Bias - the Unconscious & Biases.Find out more about Magda & her research here:

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53:40

Andra Popa on how Art & Design can inspire Compliance

The Human Risk Podcast ·

2021/01/08

What can Compliance learn from Art & Design? They're not normally things we associate together. But my guest on this episode, Andra Popa has a background in art. She then became a Lawyer and finally a Compliance Officer. That path has informed how she looks at Compliance. What's even more remarkable, is that she does it in an industry where compliance failures are literally a matter of life and death; healthcare.In our discussion, we explore how Andra came to be a Compliance Officer an how she

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41:52

Gerald Ashley & Rory Sutherland on Prosilience

The Human Risk Podcast ·

2020/12/28

What is Prosilience, and how can organisations ensure their people provide it? That’s where the discussion between my guests on this episode, Gerald Ashley and Rory Sutherland, begins. Where it goes from there, is a joyous adventure in which two great thinkers explore a range of Human Risk related topics. * Listener Warning: the episode contains adult language * This episode is the 100th in the Human Risk podcast series and is a continuation of a discussion which began in the 99th episode. I

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45:23

Rory Sutherland & Gerald Ashley on Networks

The Human Risk Podcast ·

2020/12/26

How do networks influence our decision-making?As the Human Risk podcast approached its 100th episode, I thought I’d invite back two guests whose previous appearances have been amongst the most downloaded. And I’m glad I did. Because what Rory Sutherland and Gerald Ashley delivered, wasn’t worthy of a single episode - it was worthy of two!So on this, the 99th episode of the podcast, I’m sharing Part I of their conversation. In it, they explore a subject they’ve both written about - networks. We all

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57:47

Mark Heywood on Human Risk In The Creative Industries

The Human Risk Podcast ·

2020/12/22

On the face of it, the creative industry ought to be very good at adapting it's thinking. After all, people who can think creatively, ought to be able to adapt the way they do things. But, as we've seen during the pandemic, the creative industries are facing similar problems to other businesses: a lack of diversity, business models that are heavily reliant on particular income streams and in some cases, a real existential threat. What is happening and what can the arts do to recover? And what

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63:47

Jim Oates on how a No Surprises approach can help...

The Human Risk Podcast ·

2020/12/21

When things go wrong in companies, it's usually accompanied by a sense of surprise on the part of senior management. Given we know that employing people will result in some form of Human Risk, wouldn't it be better if we could find a way to ensure there were no surprises? At least, not in areas where controls exist to mitigate the risk. That's what my guest Jim Oates explores with me on this episode. He's spent his career working in audit in Financial Services, so he's seen plenty of examples of

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68:31

Trisha Ferguson on the psychology & design of Airline...

The Human Risk Podcast ·

2020/12/17

How can we prevent poor decision-making at a time of stress, when human action can make a real difference? That's what my guest on this episode, Trisha Ferguson, helps to deliver. She's the CEO of Interaction Research Company (IRC), a firm that advises airlines on passenger safety. And more importantly, from my perspective, designs and produces passenger safety cards.I'm interested in the cards because they effortlessly combine artistic design with a high degree of functionality. Not only are

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69:50

Sarah Bowen & Merle Van Den Akker on Studying...

The Human Risk Podcast ·

2020/12/14

What can learn from the study of Behavioural Science? Like many people in the field, I fell into BeSci long after finishing my academic studies. Back then, it wasn't an option that one could study in any case. But now you can, which is why I thought it would be interesting to get a forward-looking perspective from those that are. On this episode, I speak to Sarah Bowen & Merle Van Den Akker. They're both PhD students with a strong interest in Behavioural Science and they're the hosts of

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62:24

Dr Colin Lawrence on Risk & Uncertainty

The Human Risk Podcast ·

2020/12/11

What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, Risk Adviser and Academic. So he's got real experience of what it means to consider risk and manage it.In the episode, we explore what risk means in the context of COVID, water shortages, geopolitics, history and a number of social trends. Colin provides some fascinating

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58:12

Professor David Hess on Bad Compliance

The Human Risk Podcast ·

2020/12/07

What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is 'really bad'; far from it simply being a case of wasted money and effort, it actually increases the likelihood of unethical behaviour. How this happens, and what we can do to prevent it, is what we discuss in this episode. David also shares some of his perspectives on Compliance

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62:55

Dr Magda Osman on Behavioural Interventions that Fail

The Human Risk Podcast ·

2020/12/04

What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, but what about those that don't? Might things that haven't gone according to plan, actually prove to be useful?The answer is 'yes'. And that's what Magda and I set out to explore in our discussion. Her research ethos is to "take a critical eye to well-accepted views and

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58:59

Rabbi Yonason Goldson on a Rabbi's View of Ethics

The Human Risk Podcast ·

2020/12/01

What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar with the fact that codified rules can lead to challenges when it comes to the letter vs the spirit fo the law.On this episode, my guest Rabbi Yonason Goldson, helps me explore this topic. Blending his knowledge of Scripture, with a fascinating life story, he brings fresh insight

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54:31

Tom Burgis on Kleptopia - how dirty money is...

The Human Risk Podcast ·

2020/11/27

What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Kleptopia: How Dirty Money Is Conquering The World.Tom is an investigative journalist who writes for the Financial Times. In Kleptopia, he follows the trail left by a Compliance Officer, later turned regulator. What he discovers is an extraordinary tale of Human Risk, that impacts

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66:01

Dr Benny Cheung on Nudging Honesty

The Human Risk Podcast ·

2020/11/23

How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see if it would be possible to reduce opportunistic fraud in insurance processes using Behavioural Science. The results suggest that it is.Given my personal experience with insurance hasn't always been positive, I thought this was worth exploring. So on this episode, I talk to Benny

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52:40

Paul Donovan on Prejudice & why it is so pernicious

The Human Risk Podcast ·

2020/11/20

What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just as bad from a Human Risk perspective. Which is why he's the perfect guest for the Human Risk podcast.In our discussion, Paul explains how he came to write what is a fascinating and highly readable book. He highlights why prejudice exists, why it is so pernicious and what he

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61:09

Stefan Gaillard on the importance of Trial & Error

The Human Risk Podcast ·

2020/11/18

Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes. Unlike traditional publications, The Journal actively seeks out things that have gone wrong is academic research, with the aim of learning from it. If we want to have innovation, we need to accept trial and error. What Stefan and his colleagues have identified is that errors

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55:39

Stuart Tootal & Greg Davies on the lessons for...

The Human Risk Podcast ·

2020/11/14

What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from personal experience, there are lots of former military personnel using the same skills they've developed in their early career, in their second career in business. As this Economist article highlights:

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58:22

John Sutherland on mitigating Board Level Human Risk

The Human Risk Podcast ·

2020/11/07

If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking bad decisions, you'd probably look at people who were specifically hired for that purpose; non-executives.That's what my guest this time, John Sutherland, explores in his new book Ensuring General Wisdom. John is a banking expert, who works as a Senior Adviser to one of the

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365 results

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