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PODCAST

The Human Risk Podcast

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of "human risk", or "the risk of people doing things they shouldn"t or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at "human reward", or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often

science social sciences

All Episodes

62:24

Dr Colin Lawrence on Risk & Uncertainty

The Human Risk Podcast ·

2020/12/11

What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, Risk Adviser and Academic. So he's got real experience of what it means to consider risk and manage it.In the episode, we explore what risk means in the context of COVID, water shortages, geopolitics, history and a number of social trends. Colin provides some fascinating

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58:12

Professor David Hess on Bad Compliance

The Human Risk Podcast ·

2020/12/07

What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is 'really bad'; far from it simply being a case of wasted money and effort, it actually increases the likelihood of unethical behaviour. How this happens, and what we can do to prevent it, is what we discuss in this episode. David also shares some of his perspectives on Compliance

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62:55

Dr Magda Osman on Behavioural Interventions that Fail

The Human Risk Podcast ·

2020/12/04

What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, but what about those that don't? Might things that haven't gone according to plan, actually prove to be useful?The answer is 'yes'. And that's what Magda and I set out to explore in our discussion. Her research ethos is to "take a critical eye to well-accepted views and

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58:59

Rabbi Yonason Goldson on a Rabbi's View of Ethics

The Human Risk Podcast ·

2020/12/01

What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar with the fact that codified rules can lead to challenges when it comes to the letter vs the spirit fo the law.On this episode, my guest Rabbi Yonason Goldson, helps me explore this topic. Blending his knowledge of Scripture, with a fascinating life story, he brings fresh insight

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54:31

Tom Burgis on Kleptopia - how dirty money is...

The Human Risk Podcast ·

2020/11/27

What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Kleptopia: How Dirty Money Is Conquering The World.Tom is an investigative journalist who writes for the Financial Times. In Kleptopia, he follows the trail left by a Compliance Officer, later turned regulator. What he discovers is an extraordinary tale of Human Risk, that impacts

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66:01

Dr Benny Cheung on Nudging Honesty

The Human Risk Podcast ·

2020/11/23

How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see if it would be possible to reduce opportunistic fraud in insurance processes using Behavioural Science. The results suggest that it is.Given my personal experience with insurance hasn't always been positive, I thought this was worth exploring. So on this episode, I talk to Benny

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52:40

Paul Donovan on Prejudice & why it is so pernicious

The Human Risk Podcast ·

2020/11/20

What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just as bad from a Human Risk perspective. Which is why he's the perfect guest for the Human Risk podcast.In our discussion, Paul explains how he came to write what is a fascinating and highly readable book. He highlights why prejudice exists, why it is so pernicious and what he

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61:09

Stefan Gaillard on the importance of Trial & Error

The Human Risk Podcast ·

2020/11/18

Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes. Unlike traditional publications, The Journal actively seeks out things that have gone wrong is academic research, with the aim of learning from it. If we want to have innovation, we need to accept trial and error. What Stefan and his colleagues have identified is that errors

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55:39

Stuart Tootal & Greg Davies on the lessons for...

The Human Risk Podcast ·

2020/11/14

What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from personal experience, there are lots of former military personnel using the same skills they've developed in their early career, in their second career in business. As this Economist article highlights:

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58:22

John Sutherland on mitigating Board Level Human Risk

The Human Risk Podcast ·

2020/11/07

If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking bad decisions, you'd probably look at people who were specifically hired for that purpose; non-executives.That's what my guest this time, John Sutherland, explores in his new book Ensuring General Wisdom. John is a banking expert, who works as a Senior Adviser to one of the

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61:00

Luca Dellanna on Ergodicity: why the way we often...

The Human Risk Podcast ·

2020/10/29

What is ergodicity? If it's a new term to you, then listen to my guest Luca Dellanna explain why ergodic thinking is often at the heart of much of our flawed decision-making. This is Luca's second appearance on the show; in February he talked to me about COVID (https://www.spreaker.com/user/human-risk/luca-dellanna-podcast)His insights were so prescient that I wanted him back. And as he's about to publish a new book on Ergodicity, I thought I'd cover both topics. As ever with Luca, he offers

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45:30

Leanne Spencer on Wellbeing: why it matters & how we...

The Human Risk Podcast ·

2020/10/27

We often think of our body and our mind as being somehow distinct, yet there is a strong linkage between mental health and physical wellbeing. That's what I explore with my guest Leanne Spencer on this episode. Leanne is the founder of Bodyshot Performance, a company that helps organisations to have happy, healthy & resilient teams and individuals with their own well being.On the episode, we explore the links between mental and physical health and look at some of the techniques we can all use to

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60:47

Multi-million selling Singer Songwriter Dr Glenn...

The Human Risk Podcast ·

2020/10/22

On this episode, I'm exploring an industry whose product we all sample daily, but probably don't fully understand: music. In the late 1980s and early 1990s, my guest, Dr Glenn Medeiros, was a global pop star with several hit records, including Nothings Gonna Change My Love For You. Perhaps surprisingly given that start, he's now the CEO and President of Saint Louis School in Honolulu, Hawaii.In our discussion, we explore his experiences in the music industry and the lessons he's learned from it

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51:59

Professor Don Moore on Confidence and how it impacts...

The Human Risk Podcast ·

2020/10/15

We all understand the idea of Confidence and that having it can help us succeed. Equally, not having it can also paralyse us into inaction. So what is the optimal level of confidence?That's what my guest on this episode, Professor Don Moore, is here to help me understand. He's a professor at the Berkeley Haas School of Business, formerly at Carnegie Mellon. Don is an expert in psychology with his main research focus on overconfidence. And he's recently written a book on the subject called

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57:40

Dr Thomas Roulet on Negative Social Evaluations: the...

The Human Risk Podcast ·

2020/10/08

We all instinctively know the impact negative reviews have on individuals and organizations; whether TripAdvisor ratings or publicly administered regulatory sanctions. It's not good. Yet there are many people and organisations thriving on precisely that. Sometimes, negative social evaluations, might actually not be a bad thing.My guest, Dr Thomas Roulet of Cambridge University, has just written a book called 'The Power of Being Divisive; Understanding Negative Social Evaluations'. In our

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47:05

Christian Hunt on Human Risk: what is it & how can we...

The Human Risk Podcast ·

2020/10/02

What is Human Risk? What does 'Bringing Behavioural Science to Ethics & Compliance' mean in practice? On this episode, I'm cross-casting an episode of the Ethical Experts podcast that explores Human Risk.The Ethics Experts (https://compliancepodcastnetwork.net/category/the-ethics-experts/) is hosted by Nick Gallo of Compliance Line (https://complianceline.com/).As I'm often asked about Human Risk and what I mean by "bringing Behavioural Science to Ethics & Compliance", I thought I'd share

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60:16

Rob Chesnut on how companies can help their employees...

The Human Risk Podcast ·

2020/09/29

How can organizations ensure they are ethical? We all understand the principle, but what does it mean in practice? As Ethics becomes a more significant factor in how employees, customers and regulators view companies, there is an increasing need to have a program to manage it. On this episode, I'm joined by Rob Chesnut, the former Chief Ethics Officer for AirBnB. Rob has just written a book about his experiences at AirBnb and eBay among other companies. In our wide-ranging discussion, we

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34:29

Christian Hunt on what COVID has taught us about...

The Human Risk Podcast ·

2020/09/26

What, if anything, have we learned about human behaviour from COVID? That's what I'm exploring in this episode. Six months ago, my friend Mark Heywood invited me onto the first episode of Behind The Spine (BTS); a brand new podcast for writers that looks at genre & narrative. He wanted my thoughts about what impact COVID would have on human behaviour. You'll find that episode as a crosscast on this show. Recently, Mark kindly invited me back for a "six months later" review to see whether my

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57:30

Jérôme Tagger on Preventable Surprises - effecting...

The Human Risk Podcast ·

2020/09/24

Why are there so many entirely preventable financial disasters? And why don't the people behind the companies that suffer them, prevent them from happening?That's what my guest Jérôme Tagger and I explore on this episode. He's the CEO of Preventable Surprises, a think-tank that seeks to prevent or at least mitigate corporate and market implosions. What he's dealing with is Human Risk on an epic scale.Jérôme is also the co-founder and co-host of Breaking The Fever, a podcast and speaker series I've

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57:06

Dr Johannes Lohse on Active vs Passive Risk: how...

The Human Risk Podcast ·

2020/09/17

When we think of risk, it is usually in the context of 'risk-taking'; in other words, an active decision to do something. But it is equally possible to take risk by doing nothing; passive risk. What differentiates the two and is passive risk really a risk?That's what my guest this time Dr Johannes Lohse has been researching. In our discussion, we explore a recent paper he published with Dr Christian König-Kersting & Dr Anna Louisa Merkel on this very topic. You can find that here:

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