MMM [Patient Retention] Revamp Your Patient...
In this week's Monday Morning Marketing episode, I'm joined with dental marketing expert Christa Nes-Iadicola, who shares four key tips for a great patient experience: consistency, simplicity, cohesiveness, and connection. Consistency means patients know what to expect when they visit and you deliver! Simplicity ensures that the whole process is low friction, with easy scheduling and no need to re-ask questions. Cohesiveness makes sure your team is on the same page, answering commonly asked
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