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PODCAST

The AI in Business Podcast

Daniel Faggella

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise

technology management

All Episodes

26:41

Driving Efficiencies Across the Life Sciences Value...

The AI in Business Podcast ·

2024/07/09

Today’s guest is Nishtha Jain, Head of Innovation and Digital Technology at Takeda Pharmaceuticals. Her role expands across Global R&D Quality in driving digital and data initiatives from concept to execution, leveraging emerging technologies and design principles. She joins us on the podcast today to talk about the efficiencies that AI can drive in the drug development space and how that benefits the entire value chain in life sciences. If you’ve enjoyed or benefited from some of the insights of

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29:29

A “Compassionate” Approach to Credit Data - with...

The AI in Business Podcast ·

2024/07/04

Today’s guest is Prasanna Dhore, Chief Data Officer at Fiserv and President of Data Commerce Solutions. Prasanna joins us on the program today to discuss credit challenges for those in the “invisible” category, including lack of awareness and information asymmetry, and what AI can do to bring these folks in from the cold. Later in the episode, Prasanna touches on the essentials for predicting creditworthiness using new data sources like cell phone records and rental payments. To discover more AI use

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25:21

Imagining a GenAI-Driven Law Firm - with Barclay...

The AI in Business Podcast ·

2024/06/25

Today’s guest is Barclay Blair, Senior Managing Director of AI Product Innovation at DLA Piper. DLA Piper. DLA Piper is among the world’s leading law firms, and as you’ll be able to tell from Bennet and Danny’s input today, they have some fascinating use cases at the cutting edge of AI applications in the legal realm. Barclay joins us on the program to help us imagine what the Gen-AI-driven law firm of the future will look like and what law firms and their leadership will need to know to navigate

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13:09

Driving SMB Solutions with AI - with Matt Madrigal of...

The AI in Business Podcast ·

2024/06/18

Today’s guest is Matt Madrigal, Vice President and General Manager of Merchant Shopping at Google. Matt returns to the program today to talk about data-based solutions for SMB retail challenges surrounding product imagery and translating brick-and-mortar customer experiences to the digital world. Throughout the episode, Matt pulls apart what small businesses will need to take advantage of the growing microservices market as generative AI tools become more commodifiable. If you’ve enjoyed or

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16:23

Leveraging the Democratization of Data to Solve...

The AI in Business Podcast ·

2024/06/13

Today’s guest is Scot Burdette, Global Division CIO for Measurement and Analytics at ABB. ABB is an electrical equipment manufacturer based in Sweden that specializes in industrial automation, robotics, as well as power generation, transmission, and distribution. Scot joins us on the program to talk about the unique challenges to field service teams that are making AI increasingly relevant in B2B workflows, with many parallels to the developments we’ve seen in their B2C counterparts. Throughout the

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16:49

Balancing Infrastructure and Data Management in...

The AI in Business Podcast ·

2024/06/12

Today’s guest is Sheri Crawford, Director of Data Governance at Scotiabank. Sheri joins us on the program today to discuss the biggest challenges for data management teams to drive the systems and the infrastructure necessary to capitalize on new data-heavy emerging use cases in generative AI. Throughout the episode, Sheri gives business leaders in financial services and beyond actionable insights into balancing consumer needs with infrastructure changes in the digital transformation process

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18:39

Lessons from Retail Banking on Data Solutions for...

The AI in Business Podcast ·

2024/06/11

Today’s guest is Ermir Qeli, Head of Data Science in AI at Swiss Re. Ermir joins us on the program to talk about the array of challenges facing insurance leaders at this stage of AI adoption across the sector and how the pace for which is marked by the fundamentally unstructured data at the heart of insurance tech stacks. Throughout the episode, Ermir offers his perspective on scaling systems dealing with these and similar issues, offering numerous use cases in generative AI and beyond to assist in

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18:17

Developing Enterprise AI for Humans - with Carm...

The AI in Business Podcast ·

2024/06/05

Today’s guest is Carm Taglienti, Chief Data Officer at Insight. Insight is a leading IT solutions provider that specializes in streamlining enterprise data infrastructure. Carm returns to the program to advise business leaders on the importance of keeping humans in the loop for AI development and what human-centered company cultures look like when they’re effectively leveraging the latest data tools. Throughout the episode, Carm lays out specific criteria and projected outcomes for driving AI

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14:22

Decreasing Diesel and Social Risk in Logistics - with...

The AI in Business Podcast ·

2024/06/04

Today’s guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehicles are streamlining inefficiencies in logistics workflows and providing cost reductions in everything from energy use to inventory prediction. Later,

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19:16

Data Governance and Legacy Tech Stack Challenges in...

The AI in Business Podcast ·

2024/05/30

Today’s guest is Rupam Baijal, Director of Procurement at Algoma Steel. Algoma is a fully integrated steel producer based in Ontario that sells hot and cold rolled steel products, including sheet and plate. Rupam joins us on the program to talk about legacy data challenges in extractive industries and the need for digital transformation across the sector. Throughout the episode, Rupam measures the expertise gap between data science vendors and heavy industry subject matter experts and explains why

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26:54

Fighting First Party Fraud and Chargebacks in...

The AI in Business Podcast ·

2024/05/29

Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throughout their conversation, Jeff pulls from Riskified research and surveys with merchants across the globe to illustrate the enormity of the problem and why

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16:45

Deploying AI in Healthcare and Life Sciences with Dr....

The AI in Business Podcast ·

2024/05/28

Today’s guest is Dr. Milind Sawant, Founder and Lead of the AI/ML & DFSS Centre of Excellence at Siemens Healthineers. Dr. Sawant joins us in today’s program to talk about the top impediments to developing and deploying AI in any organization and avoiding the typical mistakes that life sciences and healthcare firms tend to make in the process. Later in the program, Dr. Sawant talks about the enormous changes that AI capabilities are bringing to diagnostics workflows and what the future of these

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18:17

Fostering Responsible AI Outcomes through Operations...

The AI in Business Podcast ·

2024/05/25

Today’s guest is Ranjan Sinha, IBM Fellow, Vice President and Chief Technology Officer of WatsonX and IBM Research AI. Ranjan joins us on today’s program to discuss driving responsible AI and data governance practices through corporate operations. Throughout the episode, Ranjan highlights challenges and novel approaches for operationalizing AI with confidence and trust, emphasizing the importance of end-to-end lifecycle tracking, automated processes, and scalability. This episode is sponsored by

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30:58

The Importance of Tribal Knowledge for the Success of...

The AI in Business Podcast ·

2024/05/23

Today’s guest is Edwin Pahk, Senior Vice President of Customer Success and Customer Pre-sales at Aquant. Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Edwin joins us on today’s show to talk about how AI can help service industries retain their organizational knowledge – or tribal knowledge, as it gets called – in the face of turnover and other expertise challenges. Throughout the episode, Edwin emphasizes the importance of personalization on both

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14:24

Driving Innovation and Clean Data in Finserv...

The AI in Business Podcast ·

2024/05/22

Today’s guest is Hossein Zahed, Senior Director of Data Science and Machine Learning at Capital One. Hossein joins us on today’s program to talk about the value that financial leaders tend to misplace in emerging generative AI systems. Where many managers place too much stock in customer-facing applications, Hossein insists it’s ‘behind the curtain’ that the true ROI of generative AI can be found. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a

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26:11

Targeting Providers through Omnichannel Marketing and...

The AI in Business Podcast ·

2024/05/21

Today’s guests are Tom Hayes and Gareth Dabbs, Senior Director of Product Strategy & Commercialization and Global Technology Product Strategy Lead at IQVIA, respectively. In today’s episode, they come to share two use cases helping to drive quality patient experiences between healthcare and insurance workflows. The first focuses on optimizing omnichannel marketing for compliance. The second use case centers on building trust and value in caretaker support systems through personalized insights. If

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14:03

Setting Strong Foundations for Modernization in the...

The AI in Business Podcast ·

2024/05/15

Today’s guest is Carm Taglienti, Chief Data Officer at Insight, a leading IT solutions provider that specializes in streamlining enterprise data infrastructure. Carm joins us on today’s program to advise business leaders across industries on best strategies for AI adoption teams in picking the right tools and technological approaches for driving digital transformation across the enterprise. Throughout the episode, Carm details at length the features and ingredients of robust systems focused on

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19:42

Leveled Approaches to AI for Asset Management...

The AI in Business Podcast ·

2024/05/14

Today’s guest is Aman Thind, Chief Architect at State Street. He joins us in the program today to talk about practical applications of AI across asset management workflows and what advanced generative technologies will mean for the sector in the long term. Throughout the program, Aman makes a finer point about the possibilities for content generation, administration, and data governance as these technologies advance in the coming years. This episode is sponsored by Deloitte. Learn how brands work

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17:32

The Market and Tech Forces Shaping the Future of...

The AI in Business Podcast ·

2024/05/11

Today’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo returns to the program with Emerj CEO and Head of Research Daniel Faggella for the second in a special two-part conversation on the challenge for software developers as generative AI drives greater heights in computing power and enterprise infrastructure. This episode is sponsored by Pieces. Learn how brands work with

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23:40

Transforming the Enterprise-Level Customer Experience...

The AI in Business Podcast ·

2024/05/10

Today’s guest is Jason Aubee, Senior Vice President of Sales at TechSee. TechSee is a software company that develops visually-driven solutions for customer experience workflows. Jason joins us on the program to talk about the value that can be unlocked in call centers and other service environments when we move away from audio-exclusive communication channels. Later in the program, he explains at length the wealth of data and customer insights that these approaches can unlock. This episode is

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1,098 results

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