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PODCAST

Insurance News Wrap

Paige Estritori

Join Paige Estritori each week on the forefront of discovery in the Australian insurance industry. Our podcast meticulously curates the most relevant news from the past week, tailored specifically for both personal and business consumers across Australia. Delving deeper than the surface, we conduct thorough research to craft original articles on selected news items, ensuring you receive insightful and valuable information. Our summaries focus on the key developments that matter most to you. Whether

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All Episodes

00:00:00

Wed, 6th Aug 2025

Insurance News Wrap ·

2025/08/05

In this week's Financial Services Online podcast, Paige Estritori reports on the industry's latest news. Key highlights include the success of Brisbane-based firm, IVAA Claims, in preventing $2 million in fraudulent claims with their innovative fraud detection tool. Concerns are raised over the lack of affordable life insurance advice accessible to young Australians, with only 11% of 18-to-34-year-olds obtaining formal financial advice. CALI CEO Christine Cupitt advocates for immediate action

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00:00:00

Tue, 5th Aug 2025

Insurance News Wrap ·

2025/08/04

In this episode, Paige Estritori covers the latest Australian insurance sector news. The Council of Australian Life Insurers (CALI) highlights the need for reforms to close the financial advice gap for young Australians and a possible introduction of a new advisor class by the Federal Government. A digital revolution is touching life insurers with innovative solutions like EQ Pathology's HealthIQ that speed up policy approvals. CALI also announces a review of the Life Insurance Code of Practice for

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00:00:00

Mon, 4th Aug 2025

Insurance News Wrap ·

2025/08/03

In this Weekly Insurance News Wrap, we start with a notice on the Council of Australian Life Insurers (CALI) commencing a thorough, year-long review of the Life Insurance Code of Practice. Led by former ASIC and ACCC deputy chair, Peter Kell, the review will highlight systemic issues including claim handling for mental health and claim process appropriateness. We then wade through a ground shaking AU Financial Complaints Authority (AFCA) decision that sided with PetSure, limiting a pet owners

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00:00:00

Sun, 3rd Aug 2025

Insurance News Wrap ·

2025/08/02

This week's Insurance News Wrap highlights significant upcoming changes in the Australian life insurance industry. Peter Kell will lead a review of the Life Insurance Code of Practice, looking to enhance consumer outcomes in aspects like mental health claim handling. Meanwhile, a dispute resolution clarified policy understanding in a case between PetSure and the Financial Complaints Authority. In the midst of stagnant growth, Australia's retail life insurance sector remains optimistic, tapping into

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00:00:00

Sat, 2nd Aug 2025

Insurance News Wrap ·

2025/08/01

This Australian Financial Services podcast, hosted by Paige Estritori, presents critical industry news and updates. A major highlight is Peter Kell's impending review of the Life Insurance Code of Practice, focusing on mental health claims handling, claim process appropriateness, and code enforceability, with findings due by June next year. The pet insurance sub-sector also undergoes examination as the AFCA backs PetSure in a pet injury dispute, underlining the importance of understanding policy

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00:00:00

Fri, 1st Aug 2025

Insurance News Wrap ·

2025/07/31

In this week's insurance news, Financial Services Online discusses a pet insurance case that underlines the importance of understanding policy fine print. A dog owner's claim was limited to a capped payout for a ligament injury, leading to calls for insurers to provide clearer policy documentation. The podcast also analyzes the retail life insurance sector under pressure, despite a $9.4 billion annual premium. Instead of growth from new business, increases have mainly come from price hikes,

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00:00:00

Thu, 31st Jul 2025

Insurance News Wrap ·

2025/07/30

This week on Financial Services Online, Paige Estritori covers significant events in Australian insurance industry. Retail life insurance sector, responsible for underwriting $9.4 billion in annual premiums, struggles with increasing prices and minimal new business growth. However, rising incomes open up chances for expanding into new markets. The New South Wales government faces financial strain due to stalled workers' compensation reform, particularly on workplace mental injury laws. Elsewhere,

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00:00:00

Wed, 30th Jul 2025

Insurance News Wrap ·

2025/07/29

This episode of 'Weekly Insurance News Wrap' highlights key issues across the Australian insurance industry. Topics include the New South Wales government pushing for workplace mental injury law reforms, potentially saving $6 million a day in compensation costs. However, critics argue the reforms could disqualify workers suffering from mental health issues from benefits. In other news, the Australian Financial Complaints Authority ruled against a travel insurance claimant seeking compensation for a

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00:00:00

Tue, 29th Jul 2025

Insurance News Wrap ·

2025/07/28

In this week's episode, Paige Estritori discusses key events in Australia's insurance sector, including AFCA's dismissal of a travel claim due to policy misinterpretation, prompting reminders of the importance of understanding policy terms. Brokers are addressing insurance affordability in cyclone-impacted areas, with fee-based models being favored. Despite the cyclone reinsurance pool set up in July 2022, it hasn't met consumer expectations. Meanwhile, a home storm damage claim was declined due to

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00:00:00

Mon, 28th Jul 2025

Insurance News Wrap ·

2025/07/27

In this week's Financial Services Online podcast, Paige Estritori wraps up major Australian insurance stories. Highlights include a traveler denied compensation from AIG for flight costs due to misunderstanding of policy terms, implying the need for clarity in travel insurance coverage. Ongoing challenges in cyclone insurance affordability persist, with brokers moving to fee-based models and the Australian Competition and Consumer Commission emphasizing risk reduction strategies as crucial

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00:00:00

Sun, 27th Jul 2025

Insurance News Wrap ·

2025/07/26

In this episode of the Weekly Insurance News Wrap, host Paige Estritori discusses key insurance news stories. The episode starts with a travel insurance case concerning flight disturbances due to potential pilot strikes. Its resolution emphasises the need for clear understanding of policy terms and coverage by both insurers and consumers. In home insurance, Estritori highlights a case addressing storm damage to underline the importance of regular home maintenance and careful construction. The

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00:00:00

Sat, 26th Jul 2025

Insurance News Wrap ·

2025/07/25

This week's podcast by Financial Services Online highlights critical updates from the Australian insurance industry. The importance of understanding the terms of travel insurance was showcased with an unjustified claim's rejection by AFCA. The ongoing issue with cyclone insurance affordability has brought to light potential solutions such as brokers adopting fee-based models. A homeowner was denied a storm damage claim due to poor maintenance and faulty construction, emphasizing the need of property

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00:00:00

Fri, 25th Jul 2025

Insurance News Wrap ·

2025/07/24

This edition of the Weekly Insurance News Wrap, hosted by Paige Estritori for Financial Services Online, discusses some of the key recent issues in Australia's insurance sector. Major points include a disputed travel insurance claim highlighting the need for clearer policy terms, changes being considered for cyclone policies to address affordability challenges, a homeowner's claim denial due to failure in property upkeep, and underinsurance problems in New South Wales' workers' compensation scheme

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00:00:00

Thu, 24th Jul 2025

Insurance News Wrap ·

2025/07/23

In this episode of the "Weekly Insurance News Wrap," host Paige Estritori discusses major topics in personal and business insurance. In New South Wales, a workers' compensation scheme reveals underinsurance problems, with $60 million in premiums uncollected due to employer non-compliance. As a result, stricter measures are being introduced. A case involving RAC Insurance and the Australian Financial Complaints Authority (AFCA) underscored the importance of careful policy review. In tech news,

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00:00:00

Wed, 23rd Jul 2025

Insurance News Wrap ·

2025/07/22

This episode of Financial Services Online covers significant news in Australia's industry. Microsoft's recent security breach in SharePoint highlights the ongoing challenge of cybersecurity risks faced by organizations globally. The Australian Financial Complaints Authority (AFCA) ruled against leading life insurer, TAL, for abruptly halting income protection payments without prior notice and ordered them to compensate the claimant. AFCA also ruled in favor of the policyholder in a case against Auto

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00:00:00

Tue, 22nd Jul 2025

Insurance News Wrap ·

2025/07/21

In this podcast, Paige Estritori discusses key developments in Australia's insurance sector covering a range of topics from governmental programs to sector changes and growing mental health claims. Tasmania's Premier and the Liberal Party propose TasInsure, a state-backed insurance scheme aimed at savings for households and businesses, amid criticism of potential unsustainability. The podcast also highlights a crucial AFCA ruling favoring a policyholder against Auto & General, setting a new

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00:00:00

Mon, 21st Jul 2025

Insurance News Wrap ·

2025/07/20

In this episode, Paige Estritori updates on key happenings in the Australian insurance sector. The Australian Financial Complaints Authority has ruled in favor of a policyholder in a storm damage dispute against Auto & General, emphasizing the need for robust claim assessment evidence. The emerging green energy trend is reshaping the home insurance landscape due to potential risks and economic outcomes associated with home solar power systems, promising insurance innovations to come by 2035

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00:00:00

Sun, 20th Jul 2025

Insurance News Wrap ·

2025/07/19

This episode of the Weekly Insurance News Wrap discusses key topics concerning the insurance industry in Australia. The program starts with an AFCA ruling in favor of a policyholder in a storm damage dispute case against Auto & General, highlighting the importance of robust evidence in claims assessments. The rise of residential solar panels and battery systems is poised to revolutionize the home insurance landscape, potentially affecting policy structure by 2035. There is also increased concern

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00:00:00

Fri, 18th Jul 2025

Insurance News Wrap ·

2025/07/17

In this week's news wrap, Finity highlights the rise of solar panels and battery systems in homes, changing the landscape for home insurance policies. With the potential for unprecedented economic losses, insurers will have to develop new strategies to deal with this new era of energy management. Meanwhile, mental health-related claims have soared in life insurance sector, calling insurers to create customer-focused strategies to provide support. On the rental front, QBE Insurance Group issues a

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00:00:00

Thu, 17th Jul 2025

Insurance News Wrap ·

2025/07/16

In this episode, host Paige Estritori highlights the critical increase in mental health-related claims confronting the Australian insurance industry. Claims have nearly doubled over the past few years, contributing to a record payment of $2.2 billion last year. Total and Permanent Disability (TPD) claims - mainly driven by mental health issues - are now the leading cause amongst younger Australians. In response, the industry is exploring innovative strategies to support mental health challenges

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765 results

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