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PODCAST

ICT Pulse Podcast

ICT Pulse - tech blog and podcast

A deep dive into topical Information and Communication Technology (ICT) issues from a Caribbean perspective, through interviews and group discussions with specialists, experts and people trying to make a difference in the tech space. New episodes are released every Wednesday. Show notes are available at www.ict-pulse.com

technology tech news

All Episodes

59:09

ICTP 127: Online education and copyright law, and are...

ICT Pulse Podcast ·

2020/10/14

In this our October 2020 Community Chat, and with members of the Caribbean tech community, Liselle Yorke and Dr Lyndell St Ville, the panel discusses: Online education and copyright law in the Caribbean. Are we making the grade?, and Too much information! Raising citizens’ awareness of the need for data sharing limits. Show notes and links to some of the things mentioned during the episode can be found at www.ict-pulse.com/category/podcast/ Do subscribe and leave us a review!

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43:18

ICTP 126: Exploring the telecoms and ICT space of...

ICT Pulse Podcast ·

2020/10/07

Guyana is among the most resource-rich countries in the Caribbean region, but historically, it has struggled economically. The recent discovery of oil has been opening up a broad range of opportunities that have the potential to change the trajectory of the country. Samantha Sheoprashad, of Trifinity Solutions in Guyana, shares her thoughts on, among other things: the state of telecoms and ICT in Guyana; the degree they are being leveraged in by the Government; along with the ICT/tech-related

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48:43

ICTP 125: The future of work in a post-COVID-19...

ICT Pulse Podcast ·

2020/09/30

Although job and the workplace has been evolving over the past several years, COVID-19 has irrevocably accelerated some of the changes. In continuing our conversation on the future of work, Certified Management Consultant, International Trade Expert, and Economist, Dr Claudius Preville, discusses among other things: how that is changing in the Caribbean region; the implications of the gig economy on the Caribbean workplace; and whether we can prevent the skills gap from widening. Show notes and

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01:08:45

ICTP 124: Resiliency in the face of disruption and...

ICT Pulse Podcast ·

2020/09/23

In this our September 2020 Community Chat, and with two members of the Caribbean tech community, business intelligence expert and CEO, Raquel Seville, and Publisher and international trade executive, Loren Moss, we discuss: how can Caribbean economies/businesses become more resilient in the face of disruption; and how can Caribbean countries better leverage the growing movement to telework? Show notes and links to some of the things mentioned during the episode can be found

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36:07

ICTP 123: Increasing digital literacy in the...

ICT Pulse Podcast ·

2020/09/16

Back in the day, being computer literate was a specifically highlighted skill or requirement in job descriptions for a broad range of positions. Now, the requirement is digital literacy. David Soutar, of the Slashroots Foundation, and of the Caribbean School of Data (CSOD) discusses digital literacy: What it is, and why it is important How it is different from computer literacy The digital/data literacy programme offered by the CSOD; and How CSOD might evolve within the context of the future of

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41:37

ICTP 122: Why call/contact centres should remain the...

ICT Pulse Podcast ·

2020/09/09

“Whether you’re managing 3,000 or you’re managing 20, the fundamentals are the same”, so says Founding Chairman and CEO of itelbpo smart solutions, Yoni Epstein. In this episode Yoni shares his entrepreneurial journey and a few of the important lessons he has learned along way. He also discusses challenges that limit the ability of Caribbean countries to transition into higher value outsourcing services; and why Caribbean countries should continue to focus on call/contact centres into the future.

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40:57

ICTP 121: Launching a digital currency in the...

ICT Pulse Podcast ·

2020/09/02

Worldwide, there has been a race to see which country will launch a digital currency, with countries, such as China, the United States, Great Britain, France, South Korea and the Bahamas, all vying to be first movers. Plans are underway in the Bahamas to launch its central bank digital currency, the Sand Dollar, in October 2020. In our conversation with Cleopatra Davis and Chaozhen Bobby Chen, of the Central Bank of The Bahamas, we learn, among other things: What the impetus was for the Bahamas to

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43:43

ICTP 120: Exploring the ICT and telecoms space of the...

ICT Pulse Podcast ·

2020/08/26

Known as a playground for the rich, tourism and offshore financial services, not much more is really known about the Cayman Islands, especially with regard to telecoms and ICT. Dail Davis of Dart Enterprises, shares his knowledge of the Cayman Islands landscape, both in terms if telecoms and ICT space, and business environment there. Show notes and links to some of the things mentioned during the episode can be found at www.ict-pulse.com/category/podcast/ Do subscribe and leave us a review!

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01:00:17

ICTP 119: Opportunities in the midst of crisis and...

ICT Pulse Podcast ·

2020/08/19

In this our August 2020 Community Chat, and with two members of the Caribbean tech community, IT professional and CEO, Steven Williams, and Tech Maven, Ingrid Riley, we discuss: did SMEs let a good crisis, in COVID-19, go to waste; and can digital nomads and remote workers resuscitate the Caribbean region’s tourism industry? Show notes and links to some of the things mentioned during the episode can be found at www.ict-pulse.com/category/podcast/ Do subscribe and leave us a review!

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54:30

ICTP 118: Why personalised online learning is the...

ICT Pulse Podcast ·

2020/08/12

Traditionally, online learning was the option pursued when in-person tuition was not available and/or was too expensive. However, due to COVID-19, online learning platforms have become the primary means of delivering education worldwide, and it is anticipated that it will remain a leading modality in the coming years. Ricardo Allen, Founder of One on One Educational Services, has been leading the charge with regard to personalised online learning in the Caribbean region. In this episode, our

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55:44

ICTP 117: Regulation and its impact on telecoms and...

ICT Pulse Podcast ·

2020/08/05

As much as we might grumble about the quality of the telecommunications services we are currently receiving in the Caribbean region, they are considerably better than what they were 10, and most definitely, 20 years ago. Much of the credit needs to go the regulatory structures that were established by many countries across the region, which created the enabling environment in those early years, resulting in the services that we currently experience. Annie Baldeo and Kirk Sookram of the

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50:08

ICTP 116: Finding and living your purpose, with Keron...

ICT Pulse Podcast ·

2020/07/29

Blogger, tech retailer, business advisor, online show host, Keron Rose has accomplished a lot in four years. In our recent conversation, Keron shares his entrepreneurial journey, and touches on, among other things: key turning points in his life that have brought him to where he is today; some of the biggest deficiencies he has found in Caribbean entrepreneurs; and why he decided to return to the Caribbean region to make his fortune. Show notes and links to some of the things mentioned during the

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56:21

ICTP 115: Co-innovation and youth empowerment towards...

ICT Pulse Podcast ·

2020/07/22

Into the foreseeable future, innovation and entrepreneurship will be two essential contributors to wealth creation. In this our July 2020 Community Chat, and with two members of the Caribbean tech community, IT professional and CEO, Chad Fraser, and soon-to-be university graduate, Juleen Gentles, we discuss: Co-innovation as a model for innovation and competitiveness; and Youth empowerment to realise market-ready solutions. Show notes and links to some of the things mentioned during the episode

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52:37

ICTP 114: Exploring Sint Maarten, with Marvio Cooks...

ICT Pulse Podcast ·

2020/07/15

As part of the Dutch Kingdom, Sint Maarten – not to be confused with Saint Martin, the French overseas territory – is a popular tourist destination in the Eastern Caribbean, but not much is known about the country's ICT and telecoms space. Marvio Cooks, of Altospire, and a Sint Maarten citizen, helps us better understand, among other things: what the telecoms and ICT is like there; the extent to which the infrastructure has recovered since Hurricane Irma, and some of the emerging ICT-related trends

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47:36

ICTP 113: Managed IT services for operational...

ICT Pulse Podcast ·

2020/07/08

Managed IT services is not new, but it has gained considerable prominence, thanks to COVID-19, and the need for IT systems and networks to work optimally with limited onsite support. Christopher Reckord, CEO of tTech Limited in Jamaica, provides a primer on managed IT services, including when it might not be a good fit for an organisation; and questions to ask when evaluating a managed IT service provider. Show notes and links to some of the things mentioned during the episode can be found

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51:25

ICTP 112: Business continuity and technology...

ICT Pulse Podcast ·

2020/07/01

Business continuity and technology resilience have become critical to organisations as countries worldwide try to navigate through COVID-19. In the Caribbean region, we also have to contend with the prospect of hurricanes and tropical storms, which also point back to ICT resilience and disaster planning and management. Dr. Stephen Louis, of BusinessTech Research, Inc., discusses: business continuity and technology resilience; how well Caribbean organisations fared during the COVID-19-related

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55:10

ICTP 111: The importance of being intentional in your...

ICT Pulse Podcast ·

2020/06/24

Although we know the value of being intentional in our thoughts, words and actions, how many of us truly practise it? Serial entrepreneur, innovation advocate and Founder of the PWR Agency, Ife Badejo, shares with us her entrepreneurial journey to date, and tells us why it is important to be intentional in business. Show notes and links to some of the things mentioned during the episode can be found at www.ict-pulse.com/category/podcast/ Do subscribe and leave us a review!

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01:01:23

ICTP 110: The role of data and analytics in revenue...

ICT Pulse Podcast ·

2020/06/17

In this our June 2020 Community Chat, and with two members of the Caribbean tech community, data analyst, Andrew Olton, and freelance journalist and blogger, Mylène Colmar, we discuss: the role of data and analytics in revenue recovery post-COVID-19, and the challenge of digital evolution experienced by Caribbean media. Show notes and links to some of the things mentioned during the episode can be found at www.ict-pulse.com/category/podcast/ Do subscribe and leave us a review!

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46:28

ICTP 109: Preparing to thrive in the future gig economy

ICT Pulse Podcast ·

2020/06/10

The gig economy is a growing segment of the workforce, and thanks to COVID-19, it is likely to become even more crucial. In an online panel discussion with Therese Turner-Jones, of the Inter-American Development Bank; Melissa Sassi, of IBM; Nadeen Matthews-Blair, of the National Commercial Bank Jamaica ; and Juleen Gentles, of the University of Technology, to commemorate International Girls in ICT Day 2020, the panel shares tips and advice on how to thrive in the gig economy, and how to keep more

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38:52

ICTP 108: Clouds, governments and improving service...

ICT Pulse Podcast ·

2020/06/03

Although Caribbean governments have been engaging in e-government initiatives for at least a decade, most of them would have received a failing grade due to their ability to engage their clients and to facilitate transactions efficiently and effectively when work from home (WFH) arrangements that had been instituted to reduce the rate of infection of COVID-19. Eamonn Sheehy is the Director, Public Sector, of Cloud Carib, and in light of the pandemic and the 2020 hurricane season, he shares his

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