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PODCAST

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and

All Episodes

26:35
Good, Better, Best; Continuous Brand Development With...
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27:46
Cooking Up Consumer Insights With Massimo Noja De Marco
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32:23
The Science of Franchising With Troy Hooper
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24:12
The Intersection of Hospitality and Technology With...
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19:00
Firing Up Virtual Concepts With Gage Anderle of...
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38:48
Catering to the Customer With Solomon Choi
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24:25
Optimizing Restaurant Infrastructure With Alex Canter
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32:03
Coaching Within the Four Walls with Monte Silva
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20:11
Delivering Data Into the Right Hands with Will Pacio
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33:06
The Fundamentals of Leadership With Stephen M.R. Covey
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19:51
The Pioneering of the Ghost Kitchen with Atul Sood
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21:13
Leveling Up Your Workforce With Sam Caucci
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27:52
Connecting with Guests Inside and Out of Restaurants...
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29:13
The Key to Customer Engagement with Niko Papademetriou
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23:24
Melding Tech and Storytelling Power with Kristen Barnett
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22:12
The Digital Experience With Andy Rebhun
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24:38
Upgrading Customer Loyalty With Zach Goldstein
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20:59
Make Your Chef's Life A Breeze with Josh Sharkey of Meez
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21:45
The Best Tech for Guests and Employees with Dave...
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23:22
Crafting a Five Star Guest Experience with Kelley Jones
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