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PODCAST

Remarkable Results Radio Podcast

RISC_OBFUSCATED

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution

business management

All Episodes

01:04:19

RR 292: Technician Round Table – Part 4 – Heipp –...

Remarkable Results Radio Podcast ·

2018/01/12

Wide Open Discussion from Three Aftermarket Technicians and One Who Left the Industry. As usual, these guys brought their opinionated selves to the interview, yet spoke from the heart about topics they are passionate about. Some no holds barred discussion points. There are times where there is no sugar coating and that is good to embrace all sides of an issue. Matt Fanslow, Bob Heipp, Peter Landry and Tom Myers openly discuss some very hot and touchy subjects that affect all aftermarketer’s

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00:45:53

RR 291: Bambi Crozier from Car Clinic and ASOG

Remarkable Results Radio Podcast ·

2018/01/09

Changing the Image of the Industry; One Customer at a Time. Bambi Crozier and her husband Neil own Car Clinic in Lowell, AR. They are dedicated to lifelong customer relationships and are working to change their customer's image of the industry to that of a profession and not just a trade. With her background in customer service, she and Neil set out on a mission of change. She started by asking her customer’s a lot of questions about their vehicle. She discovered that her customers wanted the down

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00:54:18

RR 290: Al Haberstroh and Robert Cannon

Remarkable Results Radio Podcast ·

2018/01/05

Marketing To the Ultimate Customer. The Power of Video and the Zero Moment of Truth. Al Haberstroh, a partner and Chief Strategy Officer at MontAd Media, a data marketing company serving the auto aftermarket and Robert Cannon, Chairman and CEO of AutoNetTV. Discuss building confidence and awareness in your consumer's relationship. These two companies have formed a strategic partnership to provide innovative content and marketing services to the aftermarket. They believe, “Macro trends like price

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00:42:51

RR 289: Tony Adams from Weavers Auto Center

Remarkable Results Radio Podcast ·

2018/01/02

The Leadership Challenge Tony Adams, Vice President of Operations at Weavers Auto Center in Shawnee, KS, has an inspiring story about change and leadership. Listening to stories like Tony’s, who have achieved success while toughing through challenges and learning from mistakes, can build strength in all who listen. Tony admits to what all good leaders know; admit your mistakes, learn from them and move forward. It builds strong leadership. He shares his very transparent story. You’ll either relate

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00:50:10

RR 288: Jorge Antico from eAutoClub.com

Remarkable Results Radio Podcast ·

2017/12/29

Customer Transaction Data is a Powerful Resource for Organic Growth With a business and computer science education, Jorge Antico identified the aftermarkets need for transactional service-data aggregation. In essence, a family-owned vehicle fleet service management system. The data that sits on your server contains a treasure of information that can be served up in just the right way. With the right AI software for natural language predictive CRM, you can do a lot with your information. Antico

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01:02:53

RR 287: Bill Haas – Millennials – How to Lead and...

Remarkable Results Radio Podcast ·

2017/12/26

Everything You Ever Wanted To Know About Hiring and Leading Millennials Every twenty years or so a new generation of workers arrives. For many of us, we raised today’s Millennials or Generation Y. They are made up of the 22-40-year-old’s who number 79 million in the workforce; the largest segment. If we are to seed our industry with youth and grow our own, we must look at the Millennial Generation. We must understand how to integrate them and nurture them into our workforce. Each generation has

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00:44:37

RR 286: Robert ‘Dutch’ Silverstein from A & M Auto...

Remarkable Results Radio Podcast ·

2017/12/22

A Formula for Improving Reputation and Customer Trust Robert ‘Dutch’ Silverstein has owned A & M for 19 years and is passionate about building customers for life. This episode has a strong continuing message of trust and integrity. If you have customers for life, Dutch’s story will solidify your strategy, if you don’t have customers for life, Dutch’s passion will help you understand how you can build a consumer into a customer and then into a client. This episode showcases many powerful

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00:47:22

RR 285: Ryan Blair – Blair Automotive

Remarkable Results Radio Podcast ·

2017/12/19

Super Growth rate of 40% Has Its Challenges to Expense Control and Cash Flow. Ryan Blair of Blair Automotive is a highly honored Audi technician and worked at an Audi dealership for eight years before deciding to start his own Audi/VW specialty shop. As an independent, he has brought a high level of differentiation and a better than dealer experience to his customer. His new location was a perfect ground zero for his increased sales. We find Ryan with big growing pains and a huge scale up when he

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00:32:46

RR 284: Women In Auto Care Honorees

Remarkable Results Radio Podcast ·

2017/12/15

Women In Auto Care Honor Their Own. The 2017 Honors for Auto Care Woman of the Year Laura Soave, Senior Vice President, Chief Marketing and Communications Officer, Federal-Mogul Motorparts, Female Shop Owner of the Year, Carolyn Coquillette, owner of Luscious Garage in downtown San Francisco and Auto Care Woman of Excellence, Jill Trotta, the Director of Automotive Group at Repair Pal. The WIAC connect, empower and mentor women in our auto care industry. In 2017 they provided educational

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00:45:58

RR 283: Bob Rodriguez – Legacy Industry Trainer

Remarkable Results Radio Podcast ·

2017/12/12

Bob Rodriguez is a legacy aftermarket professional who spent 18 years as a technical training instructor and the training manager at Robert Bosch in Broadview IL. Bob was instrumental in finding better ways to provide training that went beyond the 'beer and pretzels' evening offerings by some vendors at the time’. Bob drops a lot of names and organization he’s worked with and for. He’s worked for a number of well-known Tier 1 and aftermarket companies (including Bosch, Lincoln Technical Institute,

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00:37:56

RR 282: Jennifer Maher from TechForce – Technician...

Remarkable Results Radio Podcast ·

2017/12/08

Moving Forward With a Solution to the Technician Shortage Jennifer Maher, CEO and Executive Director of Techforce Foundation in her second interview on the podcast brings you the important updates to the Future Tech Success Campaign. She outlines how you can help and explains the value of the iHUB repository of information, data and resources you will need to help at the grassroots level. Discover the outcome of the case study done in the Phoenix school system. Learn how due diligence on our

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00:42:14

RR 281: Auto Care Impact Award- Four For The Future 2017

Remarkable Results Radio Podcast ·

2017/12/05

Impact Award Honoree’s In 2017 Share Their Aftermarket Story. The Auto Care Association annually honors four aftermarket professionals, age 40 or younger, who have made remarkable contributions to the auto care industry. The Impact Award: Four for the Future, was created in 2010 and is administered by the Auto Care Association Marketing and Communications Committee. The 2017 award winners are Sarah Shelstrom from Integrated Supply Network, Katina Wall from STP at Spectrum Brands, Kyle Byrne from

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00:36:00

RR 280: Eric Svedberg and Rex Cate from Automotive...

Remarkable Results Radio Podcast ·

2017/12/01

Shop Owner Shares His 'Grow Your Own' Technician Training Program Eric Svedberg from Automotive Specialists in Virginia Beach, VA is in the AAPEX 17 studio with his millennial technician Rex Cate. The conversation gets deep into the recruitment of Rex (he worked at Panara), his training program, his annual review, and how Eric is integrating Rex into his business. Now four years into the training program there are no regrets on either side. Rex says that there are many millennials like him out

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00:33:42

RR 279: Wheat Ridge High School STEM Program – Auto...

Remarkable Results Radio Podcast ·

2017/11/28

Where did high school auto shop class go? Into the STEM program at Wheat Ridge High School. A college-level program at the high school level is challenging 80 students to learn design, manufacturing, marketing, media, electrical, welding, fabrication with a competitive will to win as a collective team. An exciting a refreshing look at how just one high school STEM program is making a difference that could one day engage students to join the automotive industry. This group has won the challenge

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00:57:28

RR 278: Emerging Technology – How Will the...

Remarkable Results Radio Podcast ·

2017/11/24

Trends, Current Issues and Outlooks On the Future of the Service Sector Shop owner Ryan Clo, Trainer Dave Hobbs and Diagnostician Matt Fanslow share their perspectives on the opportunities and challenges that make up the dynamic and changing aftermarket. Don’t miss the discussion on training, business models, technician pay, business culture, specialization, and the changing role of the shop owner.

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00:39:04

RR 277: Andy Bizub from Midwest Performance Cars

Remarkable Results Radio Podcast ·

2017/11/21

There Should Never Be A Year That You Don’t Make More Than The Year Before. Andy Bizub purchased Midwest Performance Cars in Chicago, IL after 25 years as a commodity trader. He was a customer of Midwest and needed a change in his career, so he purchased the Porsche, BMW, Audio specialist. His love of cars and his passion to build a growing successful business eclipsed his lack of experience in the industry. Andy shows that being a good CEO and leading your team to greatness is what it takes to

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00:32:31

RR 276: SPARK 2017 at AAPEX

Remarkable Results Radio Podcast ·

2017/11/17

Building The Future. Three Intense Days Showcase The Global Automotive Aftermarket. Tyler McCartney, Nicholas Holton, Christopher Berry and Zach Rizo were four of the ten collegiate level students that were provided an unprecedented immersion into the aftermarket at the start of their careers, all because of SPARK. As the entire aftermarket faces the need for young talent to join our industry, this interview shows the power of the SPARK Program to showcase career opportunities. These students got

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00:31:59

RR 275: Chris Chesney – Sr. Director Customer...

Remarkable Results Radio Podcast ·

2017/11/14

Are You Committed to Be A Lifetime Learner In The Automotive Aftermarket? Learn Why It Must Be Your Most Important Goal. Chris Chesney is the Senior Director, Customer Training at the CARQUEST Technical Institute and explains that our great aftermarket has its best days ahead, however, the challenge is going to take many people, teams and organizations working together to formulate solutions as we prepare for the largest wave of technology and consolidation we’ve ever seen. Chris explains that all

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00:25:58

RR 274: Bill Hanvey and Bill Long / Co-Chair of AAPEX...

Remarkable Results Radio Podcast ·

2017/11/10

AAPEX Co-Chairs Share the Educational Value and Networking Power of this Premier Global Event AAPEX is co-owned by The Auto Care Association and Automotive Aftermarket Suppliers Association (AASA). Bill Hanvey is president and CEO of Auto Care and Bill Long, AAP is president and COO of AASA. You’ll hear about the evolution in education for the service professional and the highlights for diagnostics training and technology for 2017. Bill and Bill share many of the reasons to attend AAPEX and their

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00:52:05

RR 273: Technician Round Table Part 3 -Heipp – Landry...

Remarkable Results Radio Podcast ·

2017/11/07

Wide Open Discussion from Three Aftermarket Technicians on Technician Pay, Benefits, Training and MORE! Matt Fanslow, Bob Heipp and Peter Landry openly discuss some very hot and touchy subjects that effects all aftermarketer’s. Besides technician pay and benefits, other talking points cover the commitment to forever training, getting paid for diagnostic time, ADAS, mandatory technician certification, their view of the technician shortage, and is there enough GOOD training available. This

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300 results

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