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PODCAST

Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/

business careers

All Episodes

27:17

Celebrating 3 Years: A Special Best-Of Edition of...

Transit Unplugged ·

2020/11/12

“The [interviews I have conducted over the last three years] confirmed that CEOs of public transit agencies have a very tough job. They are half politician and half operations director. They are a staff leader and a planner.”This episode marks the 3rd anniversary of Transit Unplugged! As one of the world’s first podcasts for public transit professionals, the show is now listened to in over 99 countries. In honor of this milestone, we have compiled a few best moments and key learnings out of the 117

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32:09

Comfort’s Corner: Mohamed Mezghani – UITP

Transit Unplugged ·

2020/11/04

“Though there is a second wave [of COVID-19] in many countries, the ridership of public transport is not decreasing – it is still increasing. Thus, the main difference from the first wave is that we now know [public transportation] is safe and people know how to behave.”On this episode of Comfort’s Corner, part of the Transit Unplugged podcast, Mohamed Mezghani, Elected Secretary General of the International Association of Public Transport (UITP) joins Paul Comfort to discuss his current work and

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20:28

Tom Egan – MV Transportation

Transit Unplugged ·

2020/10/28

“[As NATA members], I think we collectively felt a sense of duty to the communities we serve to create an organization that advocates for effective public transportation systems, plays a leading role in serving the needs of cities across North America, and maintains confidence in public transportation.”Tom Egan, Chief Executive Officer of MV Transportation is a dedicated leader to both his company and the industry.On this episode of Transit Unplugged, Tom virtually sat down with host and transit

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42:42

Comfort’s Corner: Magda Robertson – Torrens Connect

Transit Unplugged ·

2020/10/20

“We are social creatures. We are going to go back to the offices. So, the next twelve months for me will be spent planning for that increase in patronage. [I will be looking for] ways to run the timetable better, provide a better customer experience, and ensure the public that our transit is safe to travel on.”On this episode of Transit Unplugged Magda Robertson, General Manager at Torrens Connect, joins Paul Comfort from Australia to discuss careers, goals, technology, and predictions for the

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24:50

A State Funding Success Story with William Harrell –...

Transit Unplugged ·

2020/10/15

“We are going to phase 13 routes in over many years, but once those are in place, we will serve a population of 487,000. That is a 169% increase. On the job side, right now our market share is about 137,500 jobs, and that will see a 127% increase to make it roughly 312,500 jobs. This is a revolutionary change in how we do business.”William Harrell, President and CEO at Hampton Roads Transit, joins Transit Unplugged to discuss what has been made possible for his community in Virginia as a result of

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42:39

Comfort’s Corner: 40 Under 40 in the Public Transit...

Transit Unplugged ·

2020/10/07

“I think it is incredibly important that staff at all levels get regular exposure to their [transit] system. Doing so, gives you a greater perspective and will help you be more effective in your job.”This week on Transit Unplugged, Paul Comfort hosts three of Mass Transit magazine’s 40 Under 40 honorees who have been recognized as outstanding young individuals actively making a difference in the public transit industry. Guests include Alice Grossman, an AAAS Science and Technology Policy Fellow at

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32:00

Rodd Staples – Transport for New South Wales

Transit Unplugged ·

2020/09/30

“I think great data and analytics, joining up the various data pools in the organization, will challenge our thinking and will open up new opportunities we have not thought of and help our customers in ways we did not think we could.”Joining this episode of “Transit Unplugged” from Australia is Rodd Staples, Secretary of Transport for New South Wales. In this role, Rodd leads 25,000 employees and oversees an expansive public transport ecosystem that serves a state population of over 8 million

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43:25

Comfort’s Corner: 40 Under 40 in the Public Transit...

Transit Unplugged ·

2020/09/23

“Many people in our industry get up every day to make sure that Canadians, Americans, and commuters around the world get to where they need to be. To do that, it creates an environment where you continuously need to be improving, figuring out the next trend, and in the meanwhile, operating a business and transit operations effectively. All of which requires a great deal of self-motivation.”On this week’s episode of Transit Unplugged – Comfort’s Corner, your host Paul Comfort, kicks off a series of

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43:27

Neil Scales – Queensland Department of Transport and...

Transit Unplugged ·

2020/09/15

“We need to think about...how we harness social media…new technology…messaging in vehicles...how we give the attending customers as much information as we can, so they can make good transportation choices.”Neil Scales, Director-General of Queensland Department of Transport and Main Roads, joins Transit Unplugged to discuss his career, the transit industry, and the exciting ecosystem of operations that his department oversees.The Queensland Department of Transport and Main Roads is working towards a

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33:43

Comfort’s Corner: Focusing on Transit Riders

Transit Unplugged ·

2020/09/09

“We did a lot of user research to understand what kinds of information did people need? What did they want? How should it best be presented so that it would be as useful as possible? That user-based research is really a cornerstone of the way that we try to attack problems here.” In today’s Comfort’s Corner episode, we hear from David Gerstle, Chief Digital Officer at MBTA, a messaging minute from Elea Carey on focusing your transit service as a mobility utility, and a new Mike’s Minute on the great

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32:17

Andy Byford – Transport for London

Transit Unplugged ·

2020/09/01

“I had huge empathy for front line employees. I always have. But it also really influenced my management philosophy because very occasionally when the top brass visited Regents Park and…or on occasion they’d stop and say hello to you. And then you’d feel 10 foot tall. That always resonated with me. It’s seared into my psyche. So now if you ever follow me around in transport on any of the jobs I’ve done or watch me walk through a subway station or out on the streets I will not walk past one of my

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40:01

Dick Alexander – TransDev

Transit Unplugged ·

2020/08/26

“Nevera dull moment, which is what I’ve always loved about this industry‘causeit changes, the opportunities change and you know it’s infectious….I think what’s fun about it now what’s exciting about it now is technology now plays such a huge role in transit that we’re getting all of these just young and smart bright people in the industry “Dick Alexander,CEO ofTransDev, the largest privately owned transportation company in the world, and Chairman of the North American Transit Alliance(NATA), joins

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44:02

Comfort’s Corner: Focus on Mobility, Now and Into the...

Transit Unplugged ·

2020/08/19

“Transport is not only one solution. It’s a combination of different solutions...Integration of the different modes of transport [to provide] mobility.” In today’s Comfort’s Corner episode, we hear from Arnaud Legrand, CEO of RATP Dev USA, a messaging minute from Elea Carey on focusing your messaging on the outcomes of transit, and a new Mike’s Minute on the value of mentorship. Plus, Paul Comfort shares a reading from his book the Future of Public Transportation.Arnaud Legrand, CEO of RATP Dev USA,

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24:10

Dennis Solensky – Connecticut Department of...

Transit Unplugged ·

2020/08/14

“We could see these technology improvements coming, and the changes in the industry… we felt that…our fastrak would be the perfect opportunity…to start implementing automated technologies.”Dennis Solensky, Public Transit Administrator, Connecticut Department of Transportation (CTDOT), joins Transit Unplugged to discuss the transit industry, his career, and an exciting autonomous bus project that will be launching at the end of 2020. Dennis has a strong passion for the public transit industry, with

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43:05

Comfort’s Corner: Planning Phases of COVID-19

Transit Unplugged ·

2020/08/05

In today’s Comfort’s Corner episode, we hear from Sam Sargent, Deputy Chief of Staff at Capital Metro, a messaging minute from Elea Carey on the importance of internal messaging, and a new Mike’s Minute on the power of kindness. Plus, learn Paul’s top ten ways to future proof your transit agency!Sam Sargent, Deputy Chief of Staff at Capital Metro, shares the impact that COVID-19 has had on transit ridership in Austin, Texas. Capital Metro has approached COVID in 3 phases: responding, recovering, and

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30:58

Michael Hursh – AC Transit

Transit Unplugged ·

2020/07/31

"You're going to be in a place in your career where you're going to need mentors. You're going to need trusted people that you can talk [to] about the aspects where you may not have the career strength."MichaelHursh, General Manager of AC Transitjoins Transit Unplugged to provideuswithan outlook on his career,experiences,and his role atAC Transit for the pastfiveyears.Michael provides an update ontheimpactCOVID-19hashad on ridership in Alameda Contra Costa and whatimplications this has had on their

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34:26

Comfort’s Corner: Redefining Success in Public Transit

Transit Unplugged ·

2020/07/22

“How do we maximize the full scope of services that best serve the community? That comes from the standpoint of environment…social equity…mobility. Those big picture goals are going to be critical as we move into this post-COVID phase.” In today’s Comfort’s Corner episode, we hear from Doran Barnes, Executive Director at Foothill Transit in Los Angeles, a messaging minute from Elea Carey on how to improve your agency’s press relations with local journalists/reporters, and a new Mike’s Minute on the

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01:11:35

A Global Look at The Future of Public Transportation

Transit Unplugged ·

2020/07/16

“The important thing about transit…It is the engine for economics and economic development.”In this special edition of Transit Unplugged, you’ll hear a global view on what is happening around the world in the public transit industry, resulting from the COVID-19 pandemic.Today’s episode is a two-part feature from a recent live webinar with global panelists. In the first half, our host, Paul Comfort, shares an overview of how to future-proof your agency – and what tools and technologies can be

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36:19

Comfort’s Corner: Focus on Community Projects

Transit Unplugged ·

2020/07/09

“We may see some short-term pain, but in the long run, I think it's going to stabilize itself…and public transportation is going to be a big piece of that. On our first BRT, we saw almost 100-150 million dollars in economic development as a result of us putting a BRT line on our major corridor." As COVID-19 affects public transit dramatically, we're proud to present a special edition of Transit Unplugged led by transit evangelist and Trapeze VP Paul Comfort. In today's episode, we hear from Shawn

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39:23

Doug Kelsey – TriMet

Transit Unplugged ·

2020/07/01

“We all learn from each other; that’s one of the powerful things… about this industry. We don’t compete. It’s how you share practices to help leverage the circumstances that we each face that are common, and some that are not common. That’s one of the secret sauces and the powers of this industry.”Doug Kelsey, CEO and General Manager of TriMet, joins Transit Unplugged to provide an outlook on his career, experiences (including a leading role supporting public transportation for the Olympics), and

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398 results

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