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PODCAST

Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/

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All Episodes

33:43

Comfort’s Corner: Focusing on Transit Riders

Transit Unplugged ·

2020/09/09

“We did a lot of user research to understand what kinds of information did people need? What did they want? How should it best be presented so that it would be as useful as possible? That user-based research is really a cornerstone of the way that we try to attack problems here.” In today’s Comfort’s Corner episode, we hear from David Gerstle, Chief Digital Officer at MBTA, a messaging minute from Elea Carey on focusing your transit service as a mobility utility, and a new Mike’s Minute on the great

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32:17

Andy Byford – Transport for London

Transit Unplugged ·

2020/09/01

“I had huge empathy for front line employees. I always have. But it also really influenced my management philosophy because very occasionally when the top brass visited Regents Park and…or on occasion they’d stop and say hello to you. And then you’d feel 10 foot tall. That always resonated with me. It’s seared into my psyche. So now if you ever follow me around in transport on any of the jobs I’ve done or watch me walk through a subway station or out on the streets I will not walk past one of my

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40:01

Dick Alexander – TransDev

Transit Unplugged ·

2020/08/26

“Nevera dull moment, which is what I’ve always loved about this industry‘causeit changes, the opportunities change and you know it’s infectious….I think what’s fun about it now what’s exciting about it now is technology now plays such a huge role in transit that we’re getting all of these just young and smart bright people in the industry “Dick Alexander,CEO ofTransDev, the largest privately owned transportation company in the world, and Chairman of the North American Transit Alliance(NATA), joins

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44:02

Comfort’s Corner: Focus on Mobility, Now and Into the...

Transit Unplugged ·

2020/08/19

“Transport is not only one solution. It’s a combination of different solutions...Integration of the different modes of transport [to provide] mobility.” In today’s Comfort’s Corner episode, we hear from Arnaud Legrand, CEO of RATP Dev USA, a messaging minute from Elea Carey on focusing your messaging on the outcomes of transit, and a new Mike’s Minute on the value of mentorship. Plus, Paul Comfort shares a reading from his book the Future of Public Transportation.Arnaud Legrand, CEO of RATP Dev USA,

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24:10

Dennis Solensky – Connecticut Department of...

Transit Unplugged ·

2020/08/14

“We could see these technology improvements coming, and the changes in the industry… we felt that…our fastrak would be the perfect opportunity…to start implementing automated technologies.”Dennis Solensky, Public Transit Administrator, Connecticut Department of Transportation (CTDOT), joins Transit Unplugged to discuss the transit industry, his career, and an exciting autonomous bus project that will be launching at the end of 2020. Dennis has a strong passion for the public transit industry, with

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43:05

Comfort’s Corner: Planning Phases of COVID-19

Transit Unplugged ·

2020/08/05

In today’s Comfort’s Corner episode, we hear from Sam Sargent, Deputy Chief of Staff at Capital Metro, a messaging minute from Elea Carey on the importance of internal messaging, and a new Mike’s Minute on the power of kindness. Plus, learn Paul’s top ten ways to future proof your transit agency!Sam Sargent, Deputy Chief of Staff at Capital Metro, shares the impact that COVID-19 has had on transit ridership in Austin, Texas. Capital Metro has approached COVID in 3 phases: responding, recovering, and

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30:58

Michael Hursh – AC Transit

Transit Unplugged ·

2020/07/31

"You're going to be in a place in your career where you're going to need mentors. You're going to need trusted people that you can talk [to] about the aspects where you may not have the career strength."MichaelHursh, General Manager of AC Transitjoins Transit Unplugged to provideuswithan outlook on his career,experiences,and his role atAC Transit for the pastfiveyears.Michael provides an update ontheimpactCOVID-19hashad on ridership in Alameda Contra Costa and whatimplications this has had on their

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34:26

Comfort’s Corner: Redefining Success in Public Transit

Transit Unplugged ·

2020/07/22

“How do we maximize the full scope of services that best serve the community? That comes from the standpoint of environment…social equity…mobility. Those big picture goals are going to be critical as we move into this post-COVID phase.” In today’s Comfort’s Corner episode, we hear from Doran Barnes, Executive Director at Foothill Transit in Los Angeles, a messaging minute from Elea Carey on how to improve your agency’s press relations with local journalists/reporters, and a new Mike’s Minute on the

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01:11:35

A Global Look at The Future of Public Transportation

Transit Unplugged ·

2020/07/16

“The important thing about transit…It is the engine for economics and economic development.”In this special edition of Transit Unplugged, you’ll hear a global view on what is happening around the world in the public transit industry, resulting from the COVID-19 pandemic.Today’s episode is a two-part feature from a recent live webinar with global panelists. In the first half, our host, Paul Comfort, shares an overview of how to future-proof your agency – and what tools and technologies can be

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36:19

Comfort’s Corner: Focus on Community Projects

Transit Unplugged ·

2020/07/09

“We may see some short-term pain, but in the long run, I think it's going to stabilize itself…and public transportation is going to be a big piece of that. On our first BRT, we saw almost 100-150 million dollars in economic development as a result of us putting a BRT line on our major corridor." As COVID-19 affects public transit dramatically, we're proud to present a special edition of Transit Unplugged led by transit evangelist and Trapeze VP Paul Comfort. In today's episode, we hear from Shawn

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39:23

Doug Kelsey – TriMet

Transit Unplugged ·

2020/07/01

“We all learn from each other; that’s one of the powerful things… about this industry. We don’t compete. It’s how you share practices to help leverage the circumstances that we each face that are common, and some that are not common. That’s one of the secret sauces and the powers of this industry.”Doug Kelsey, CEO and General Manager of TriMet, joins Transit Unplugged to provide an outlook on his career, experiences (including a leading role supporting public transportation for the Olympics), and

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30:23

Comfort’s Corner: Learning from Past Disruptions

Transit Unplugged ·

2020/06/25

"My purpose is not to be biased [one] way or the other. My purpose is just to use real evidence to help us get through this." As COVID-19 affects public transit dramatically, we're proud to present a special edition of Transit Unplugged led by transit evangelist and Trapeze VP Paul Comfort. In today's episode, we hear from Professor Graham Currie, Professor of Public Transit at Monash University, in Melbourne, Australia.Professor Currey started his career in transit as a Transit Planner for

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35:42

Mobility Innovations – ZEBs & AVs with CUTRIC

Transit Unplugged ·

2020/06/15

“The 21st century is about mass transit innovation. If it was shipping in the 19th and automotive in the 20th, it is transit and fast mobility in the 21st.” In this special innovation episode, Josipa Petrunic, Executive Director and CEO of the Canadian Urban Transit Research & Innovation Consortium (CUTRIC), joins Transit Unplugged to discuss the innovative projects CUTRIC is focusing on now and into the future. The idea for CUTRIC arose at the Canadian Urban Transit Association, as CUTA Members

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33:38

Comfort’s Corner: Adapting Mobility Services to...

Transit Unplugged ·

2020/06/10

"Public transportation has a future and we will carve out the future. We will work together with the communities to make sure our values are demonstrated and that everyone can have mobility to improve the quality of life here."In today's episode, hear from Chris O'Claire, Mobility Division Director at King County Metro Transit, as she shares how, along with MV, King County has adapted their mobility services to support the Washington State community during COVID-19. At the start of the pandemic,

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25:35

India Birdsong – Greater Cleveland Regional Transit...

Transit Unplugged ·

2020/05/29

"With any project, you've got to plan it out."India Birdsong started her career in Community Development before entering the Public Transit Industry with CTA (Chicago Transit Authority). During her ten years at CTA, India held multiple roles within the Planning and Operations departments. After CTA, India joined WeGo Public Transit (formerly Nashville MTA) as their Chief Operating Officer. Now the General Manager and CEO of GCRTA (Greater Cleveland Regional Transit Authority), India, joins Transit

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47:20

Comfort’s Corner: Recovery from COVID-19

Transit Unplugged ·

2020/05/21

"Eventually, as the world returns to normal, whatever that new normal is going to be... people are going to want to return to public transit."As COVID-19 affects public transit dramatically, we're proud to present a special edition of Transit Unplugged led by transit evangelist and Trapeze VP Paul Comfort. In today's episode, Paul shares headline news, including last week's uptake in ridership experienced by TriMet, in Portland, Oregon, as we experience a slow return to normal. We then hear from

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33:43

Nuria Fernandez – Santa Clara Valley Transportation...

Transit Unplugged ·

2020/05/15

"We have been entrusted with such an important responsibility."Innovation evangelist, mobility game-changer, and transit leader Nuria Fernandez shares her remarkable journey to where she is now - GM and CEO of Santa Clara's Valley Transportation Authority.Born and raised in Panama, she ended up studying civil engineering in the United States, in the "land of caterpillars" state of Illinois. After graduating, her first foray into transit began when she worked at the Panama Canal for one year, before

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27:18

Comfort’s Corner: Designing Technology for Pandemics

Transit Unplugged ·

2020/05/06

“Our job is to … innovate and design technologies that can solve the pandemic issue, address the pandemic issue, or better prepare us for a future that’s even worse.”As COVID-19 affects public transit dramatically, we’re proud to present a special edition of Transit Unplugged led by transit evangelist and Trapeze VP Paul Comfort. In today’s episode, Paul talks about public transit’s advanced cleaning measures to protect employees and riders. Then, hear Josipa Petrunic, Executive Director & CEO

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31:27

Phil Washington – LA Metro

Transit Unplugged ·

2020/05/01

“Our economy is built on those frontline folks, and transit is moving those frontline folks, which makes us the foundation of the foundation.”One of the industry’s top and most respected leaders joins the podcast today – Phil Washington, CEO of LA Metro. He discusses the impact of the coronavirus pandemic – how it has affected Measure M, and he talks about the money received through the federal stimulus package. He also shares some recovery ideas, and questions if some of the changes implemented

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34:15

Comfort’s Corner: Utilizing Technology During COVID-19

Transit Unplugged ·

2020/04/29

“I use public transit, so I need it to be there.”As COVID-19 affects public transit dramatically, we’re proud to present a special edition of Transit Unplugged, led by transit evangelist and Trapeze VP Paul Comfort. In today's episode, we discuss how transit helps to keep essential workers moving. We then hear from Mike Bismeyer for “Mike’s Minute,” where he challenges us to pay kindness forward. Paul then talks with Pierre Racz, CEO of Genetec, about the potential drawbacks of utilizing thermal

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389 results

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