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PODCAST

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering "Why Do We Care?", channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

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All Episodes

00:15:21

CISOs Gain Boardroom Influence, Apple Encrypts RCS,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/18

Cisco jobs are becoming more strategic as organizations adapt to new cybersecurity regulations, with 93% of companies modifying their policies to address the personal liability of Chief Information Security Officers (CISOs). A significant shift is noted, with 41% of organizations involving CISOs in board-level decisions. However, the report from Fastly highlights a concerning lack of clarity regarding accountability during cybersecurity incidents, as nearly half of the organizations surveyed are

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00:15:43

March 2025: Inflation Stabilizes, Small Business...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/17

Inflation has shown signs of stabilization, with a modest rise in the Consumer Price Index, but consumer confidence is wavering. Recent data indicates a concerning decline in the U.S. consumer outlook, with a significant drop in the sentiment index across various demographics. Despite inflation easing, expectations for future inflation have surged, leading to a cautious approach from the Federal Reserve. This economic uncertainty is influencing IT spending decisions, as businesses prioritize

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00:23:29

Revolutionizing Ports: The Impact of Digital Twins...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/16

Toby Mills, the founder and CEO of Entopy, discusses the transformative role of digital twins in port operations, emphasizing their ability to create digital replicas of real-world systems. These digital twins enable ports to model complex logistics, predict vessel arrival times, and manage resources effectively. By simulating various scenarios, ports can enhance operational efficiency, reduce congestion, and ultimately save significant costs associated with missed port calls and delays.Mills

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00:38:53

AI's Impact on MSPs: Navigating Commoditization,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/15

The discussion centers around the evolving landscape of artificial intelligence (AI) and its implications for businesses, particularly managed service providers (MSPs). With significant venture capital investments flooding into AI, many companies are emerging without sustainable business models, leading to concerns about market saturation and commoditization. The conversation highlights the importance of finding real product-market fit and the potential for consolidation in the industry as

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00:14:28

ServiceNow Acquires MoveWorks for $2.85B; OpenAI...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/14

ServiceNow has announced its acquisition of MoveWorks, an enterprise AI specialist, for $2.85 billion, aiming to enhance its artificial intelligence and automation capabilities. This acquisition is expected to be finalized in the second half of 2025 and will integrate MoveWorks' AI assistant and enterprise search technology into ServiceNow's offerings. Currently, ServiceNow serves nearly 100,000 AI customers and has surpassed $200 million in annual contract revenue for its ProPlus AI offering

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00:13:46

Intel's Leadership Change, Security Upgrades from...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/13

Intel has appointed Lip Butan as its new CEO, effective March 18th, following a tumultuous period marked by a 54% drop in share prices and the ousting of former CEO Pat Gelsinger. Butan, a seasoned tech investor and former CEO of Keynes Design Systems, is expected to revitalize Intel's fortunes and navigate its controversial Foundry strategy aimed at expanding manufacturing capabilities. Investors reacted positively to his appointment, with Intel's stock price rising over 11% in after-hours trading

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00:16:15

CISA Layoffs, AI Chatbots in Government, and Utah's...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/12

Former Trump administration cybersecurity official Sean Planky has been nominated to lead the Cybersecurity and Infrastructure Security Agency (CISA). His nomination comes amid significant layoffs at the agency, where over 100 employees were let go, including key members of the Red Team responsible for simulating cyberattacks. These cuts raise concerns about CISA's ability to maintain cybersecurity amid ongoing federal budget constraints, potentially leading to increased threats in the private

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00:16:27

Labor Market Weakens: IT Jobs Shrink, AI Skills Rise,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/11

The latest jobs report indicates a softening labor market, with the U.S. economy adding only 151,000 jobs in February and an uptick in the unemployment rate to 4.1%. This decline is particularly evident in small businesses, which shed 12,000 jobs, signaling economic stress in this sector. The IT job market is also showing mixed signals, with a rise in unemployment to 3.3% despite an increase in job postings. Economic uncertainties, including inflation and stock market fluctuations, are contributing

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00:22:14

AI in Action: Netsurit's Approach to Innovation and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/10

Dr. Alex Hubline, President of Culture and Innovation at Netsurit, discusses the transformative role of artificial intelligence (AI) in managed service providers (MSPs). He emphasizes the importance of a strong company culture that prioritizes both employee and customer dreams, which is exemplified through their unique "dreams program." This program aims to align the aspirations of the workforce with the goals of the customers, fostering a collaborative environment that drives innovation. Hubline

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00:22:40

Exploring Agentic AI: Revolutionizing Automation and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/09

Agentic AI is emerging as a transformative technology that builds upon the advancements of large language models (LLMs). Unlike traditional conversational AI, which primarily provides answers to user queries, agentic AI takes it a step further by enabling autonomous actions based on those answers. This capability allows businesses to automate processes with greater precision and speed, effectively acting as human agents. The conversation delves into the implications of this technology, particularly

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00:16:05

Intel's AI Chips Launch, Apple Fights UK Encryption...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/07

Intel has made significant strides in the tech industry by launching its next-generation AI chips, the Core Ultra Series 2 processors, designed specifically for commercial artificial intelligence applications. Built on the Arrow Lake architecture, these processors promise a 30% reduction in power usage compared to their predecessors, catering to the growing demand for efficiency in AI workloads. Additionally, a federal judge dismissed a shareholder lawsuit against Intel, which had accused the

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00:17:33

89% of AI Use Hidden from IT, Salesforce's...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/06

Employees are increasingly using artificial intelligence (AI) tools without the oversight of their IT departments, leading to significant security risks for organizations. A report by LayerX reveals that 89% of enterprise AI usage occurs outside IT visibility, with many employees accessing these tools through personal accounts. This lack of oversight raises concerns about data leakage, as corporate data is frequently pasted into AI applications. Additionally, a report by WalkMe highlights a

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00:15:20

Burnout Fuels IT Generalists; MSPs Navigate Security...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/05

The rise of IT generalists is becoming increasingly significant as the industry grapples with a growing talent gap. A recent report by Auvik reveals that a staggering 78% of IT professionals feel that work-related stressors hinder their ability to improve their skills, with 60% experiencing burnout. As baby boomers retire at an accelerated pace, the workload is shifting to senior employees, intensifying stress and workload issues. The report highlights the necessity for IT professionals to possess a

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00:13:42

U.S. Cyber Policy Shift: MSPs Face New Threats,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/04

U.S. Cyber Command has been ordered to halt all planning against Russia, marking a significant shift in the country's cyber policy. This decision, directed by Defense Secretary Pete Hedgeset, comes as the focus of U.S. cybersecurity efforts pivots away from Russia and towards threats from China and other adversaries. Reports indicate that this change has raised concerns about potential vulnerabilities, especially as Russian cybercriminal groups remain active. The Cybersecurity and Infrastructure

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00:12:20

IT Services Boom Amid Economic Uncertainty: Real...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/03

The IT professional services market is experiencing significant growth, projected to reach nearly $2 trillion by 2032, driven by increasing demand for cloud computing, artificial intelligence, and automation. While the project-oriented services segment currently dominates the market, the information technology outsourcing services segment is expected to grow the fastest, with an annual growth rate exceeding 10%. North America leads the market share, but Europe is also poised for rapid growth due to

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00:19:21

SOBRsafe's Alcohol Detection: Merging AI and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/03/02

David Gandini, CEO of SOBRsafe, discusses innovative alcohol detection technology designed for workplace safety and behavioral health. The company offers two primary devices: the SOBRCheck, a stationary device that uses biometric identification to detect alcohol presence through skin vapor, and the SOBRSure, a wearable band that pairs with a smartphone to monitor alcohol levels discreetly. These devices aim to enhance safety in environments like oil and gas facilities while also supporting

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00:11:54

GPT 4.5 Launch, Data Usage Surge, Skype's Shutdown,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/02/28

OpenAI has launched GPT 4.5, its latest language model, which is touted as the largest and most knowledgeable to date. The model, codenamed Orion, boasts improvements in user experience, including fewer hallucinations and enhanced emotional intelligence. It has demonstrated superior performance in various benchmarks, particularly in professional and creative queries. Despite the excitement surrounding its release, a recent Pew Research study reveals that a significant majority of American

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00:13:48

NVIDIA Soars with $39.3B Revenue, Salesforce Faces AI...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/02/27

NVIDIA has reported impressive fourth-quarter earnings, with a revenue of $39.3 billion, marking a 78% increase from the previous year. The company's net income also surged to $22.1 billion, reflecting an 80% year-over-year growth, driven by strong demand for its latest GPU architecture, Blackwell. Despite these positive results, NVIDIA's stock experienced fluctuations in after-hours trading due to a decline in gross margins linked to a transition to more complex systems. In contrast, Salesforce has

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00:13:07

Ninja One's $500M Funding, Zoom's Revenue Drop,...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/02/26

Ninja One has secured $500 million in Series C funding, raising its valuation to $5 billion. This investment will enhance its capabilities in autonomous endpoint management, patching, and vulnerability remediation, while also facilitating the acquisition of DropSuite, a SaaS backup and data protection firm. Despite this growth, Ninja One faces criticism for lacking a robust cybersecurity strategy, which could hinder its competitiveness against rivals like Kaseya and ConnectWise. The absence of

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00:13:49

AI Trends: Rapid Adoption, Security Hurdles, and...

Business of Tech: Daily 10-Minute IT Services Insights ·

2025/02/25

AI adoption is accelerating rapidly, with notable advancements in technology and a growing user base. Recent reports indicate that the costs associated with AI have plummeted, making it more accessible for businesses and individuals. A survey revealed that 39% of the U.S. population were monthly users of AI by August 2024, surpassing early adoption rates of personal computers and the Internet. Despite this growth, many businesses remain hesitant to fully embrace AI due to concerns about accuracy and

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1,859 results

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