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PODCAST

The Raving Patients Podcast

The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice"s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/

business marketing

All Episodes

45:20

Episode 53 - Coming Home to A Better Practice

The Raving Patients Podcast ·

2020/09/22

On this episode of the Raving Patients Podcast Len sits down with Angela Davis-Sullivan to discuss her book, coming home to a better practice, the importance of creating the office YOU want. They also cover how leadership really counts- in good and bad times. Takeaways from this episode include: 1) Great time to reset, and create the practice you want. 2) Why leadership is critical now. 3) What teams really need from their leader. Angela is a Dental practice business and development coach. Angela

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52:51

Episode 52 - Say Goodbye to Delta

The Raving Patients Podcast ·

2020/09/18

On this episode of the Raving Patients Podcast, Len sits down with Susan Leckowicz and Russell Mann to discuss the decisions to leave a large dental insurance company. Takeaways from this episode include: 1. Making the decision to leave PPOs or reduce your dependence on them. Knowing your patient numbers. 2. Having the right mindset, and verbal skills for the Dr. and the team to explain the change to the patients and have payment options. 3. Strategy to become more profitable, creating a

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47:25

Episode 51 - Using Video Marketing to Drive Brand...

The Raving Patients Podcast ·

2020/09/15

Cofounder and Chief Revenue Officer at Get Practice Growth, Pete Johnson, joins us on Raving Patients Podcast to discuss different video & digital marketing strategies aimed at driving brand awareness and influencing public perception in a positive way. From the types of videos to create, to where those videos should live, and everything else in between. Pete will also discuss software solutions Dental Practices should consider deploying in order to ensure marketing dollars are spent wisely on and

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53:51

Episode 50 - The Dental Diaries

The Raving Patients Podcast ·

2020/09/11

On this Facebook Live series converted into a podcast, Len sits down with Jessica Emery to discuss how she created a 100% FFS practice from scratch, & how marketing has been essential in keeping the practice running. Topics covered in this episode include: 1) 100% FFS practice in heavily saturated area of Chicago, making over 7 figures 2) Importance of social media marketing 3) Content Creation 4) Juggling it all (being a mom, being the breadwinner in the family, working full time, managing

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44:34

Episode 49 - Streamlining Payment Processing in Your...

The Raving Patients Podcast ·

2020/09/08

On this Facebook Live series converted into a podcast, Len sits down with Zak Allmand to discuss solutions for dental offices to minimize their costs and maximize their collections. They also cover how you can provide contactless payment solutions to overcome desk hurdles that we encounter at dental offices. Topics discussed in this episode include: 1. Contactless payments 2. Text to pay options to maximize patient flow through the office 3. Reducing your monthly fees by combining

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46:42

Episode 48 - Dr. Checklist vs. The Coronavirus

The Raving Patients Podcast ·

2020/09/04

On this Facebook Live series converted into a podcast, Len sits down with William Moorhead to discuss how to error proof the dental office using systems and checklists that you can provide your team with the same error proofing that pilots use with their safety checklists. You wouldn't consider getting on a plane if you knew the pilot wasn't going to use a checklist. Why would you want to run your dental office without them? Dr. Moorhead, also known as Dr. Checklist because of his expertise is

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46:33

Episode 47- How Instagram and Social Media Can Build...

The Raving Patients Podcast ·

2020/09/01

On this Facebook Live series converted into a podcast, Len sits down with Allison Lacoursiere to discuss the future of clear aligners, tele consults, and teledentistry. The opportunity to create revenue with clear aligners during these unprecedented times. The importance of connecting with your patients and building relationships virtually and through social media. This will allow you to think differently about your clear aligner systems and find opportunities to show up during this global pandemic

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01:01:10

Episode 46 - Real Life Scenarios Getting Back To Work

The Raving Patients Podcast ·

2020/08/28

On this Facebook Live series converted into a podcast, Len sits down with Sonny Spera to discuss the changes we must make when getting back to work. They cover the challenges that you may face and use real life scenarios. Topics from this episode include: 1. Changes to your physical office 2. Changes to your delivery systems 3. Amount or implementation of technology 4. How to allay fears, staff, Patients. What’s science based, and what’s “fluff”? Sonny is a 1989 graduate of SUNY at buffalo. Started

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01:00:19

Episode 45 - Improving Marketing ROI

The Raving Patients Podcast ·

2020/08/25

On this Facebook Live series converted into a podcast, Len sits down with David Wank to discuss improving your marketing ROI by understanding your ideal patient profile and Google Analytics Data. Takeaways from this episode include: 1. Why it's critical to identify who your ideal NP is before you spend marketing dollars. 2. Evaluate your website to diagnose whether or not you have a traffic problem or a messaging problem. 3. Google Analytics data will help you identify where your best potential new

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47:16

Episode 44 - Modernize with Modento

The Raving Patients Podcast ·

2020/08/21

On this Facebook Live series converted into a podcast, Len sits down with Drew Dickinson to discuss how offices can modernize their office with a more automated approach from Modento. With an easier, and more impressive patient experience, reduce overhead and menial tasks. You can become more efficient while rewarding good patient behavior and loyalty. Items covered in this episode include: 1. Their streamlined, more automated approach 2. Touchless waiting rooms 3. Voicemail Drops 4. Why Modento is

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56:52

Episode 43 - A Simple Blueprint for Marketing Success...

The Raving Patients Podcast ·

2020/08/18

On this Facebook Live series converted into a podcast, Len sits down with Evan Lazarus to discuss having a functional and scalable marketing strategy for your practice. Evan provides a simple blueprint for your marketing success and practice growth. Takeaways from this episode include: 1. Blind faith in marketing companies will get you nowhere - Dr's need to be educated consumers. 2. Identifying where your "bucket" is leaking both inside and online. 3. Putting a plan together for success. Evan

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51:07

Episode 42- Direct Mail Marketing : What you should...

The Raving Patients Podcast ·

2020/08/14

On this Facebook Live series converted into a podcast, Len sits down with Aaron Boone to discuss leveraging online reviews in your direct mail marketing. Takeaways from this episode include: 1. Design aspects, homes to target etc. 2. Why reviews are vital to your marketing (even offline with direct mail). 3. How to leverage your reviews in a postcard design. 4. Backend audit technology of syncing up real new patient results. Aaron has one of the most

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47:45

Episode 41 - Dental Stores

The Raving Patients Podcast ·

2020/08/11

On this Facebook Live series converted into a podcast, Len sits down with Tom Comerota to discuss the impact COVID had on dental spend, and why it's important that dental offices provide home care products, and make services accessible online for their patients? Takeaways from this episode include: 1. What DentalStores does; including store memberships & services online. 2. Why it's important that dental offices provide home care products and make services accessible online for their patients. 3

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51:17

Episode 40 - Enjoy the Ride

The Raving Patients Podcast ·

2020/08/07

On this Facebook Live series converted into a podcast, Len sits down with Alan Stern to discuss the lessons we learn when dealing with uncertainty, and how to use the time we have now to become better than ever. Takeaways from this episode include: 1) Your story about your banking experience, and how that's pushing you to not only change banks, but to double down on your own office mission. 2) What are you doing and what do you suggest people do to stay well? 3) What strategies

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01:03:10

Episode 39 - OMG , I Got A Bad Review, What Should...

The Raving Patients Podcast ·

2020/08/04

On this Facebook Live series converted into a podcast, Len sits down with Aaron Minc to discuss how to deal with negative reviews and the best ongoing practice for your online reputation management. Takeaways from this episode include: 1) How to deal with negative patient reviews, especially in the medical fields. Pitfalls, and traps of HIPPA and patient confidentiality etc. (i.e. best practices) 2) What to do if you face a very drastic attack online or are hit with fake reviews. 3) Best

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37:01

Episode 38 - Suicide Prevention As A Workplace Health...

The Raving Patients Podcast ·

2020/07/31

On this Facebook Live series converted into a podcast, Len sits down with Frank King to discuss suicide prevention in the workplace as a health and safety issue. Frank King helps workplaces appreciate the critical need for suicide prevention, creating a forum for dialogue and critical thinking about workplace mental health challenges. It builds a business case for suicide prevention while promoting help-seeking and help-giving. Interactive exercises and case studies help employers and their staff

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56:49

Episode 37 - Don’t Panic - Plan! Leadership During...

The Raving Patients Podcast ·

2020/07/28

On this Facebook Live series converted into a podcast, Len sits down with Deanna Snitzer to discuss how to create a plan to comeback after COVID 19. Deanna has created several documents and plans that were accepted by her state department of public health and created a group to share ideas with her colleagues. Takeaway points from this episode include: - Starting back up during COVID19 - Being a good leader - Helping others in difficult times Deanna graduated from UMKC School of Dentistry,

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54:10

Episode 36 - Marketing Power Trio- Google Reviews,...

The Raving Patients Podcast ·

2020/07/24

On this Facebook Live series converted into a podcast, Len sits down with Sean Hamel to discuss how website speed is often overlooked in today's dental marketing landscape. With Google rolling out Mobile-First Indexing this Fall, it's important for everyone to know where they stand and ensure they are trending with where technology is going - not where it's been. Google My Business and Google Reviews are both under utilized and shrouded in a lot of misinformation. Sean brings clarity to using GMB

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46:24

Episode 35 - COVID-19 Verbiage Skills

The Raving Patients Podcast ·

2020/07/21

On this Facebook Live series converted into a podcast, Len sits down with Genevieve Poppe to discuss how to talk about teledentistry. Items that are covered during this podcast include: - How to present the solution of a teledentistry consult - How to create value for a televisit - How to ask to get paid - Should you be charging for teledentistry From dental assistant to practice owner, Genevieve brings a unique perspective, and real-world experience from many different aspects

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01:00:52

Episode 34 - May the Schwartz be With You

The Raving Patients Podcast ·

2020/07/17

On this Facebook Live series converted into a podcast, Len sits down with Kelly Schwartz to discuss how to improve your systems and how you can use technology to do so. Things you will learn from this episode: - The need for systems - Dental Intel and Local Med usage - Overall practice management Kelly Schwartz of Schwartz Consulting Group, Inc., is today’s standard for in-office practice management. A graduate of Ferris State University, Mr. Schwartz earned his degree in business. Working with

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