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PODCAST

VUX World

Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in

technology design

All Episodes

56:43

Designing story-telling robots with Amy Stapleton

VUX World ·

2019/01/28

This week, Dustin and I are joined by Tellables co-founder, Amy Stapleton, to discuss storytelling through Alexa and the design challenges that come with that.By the end of this podcast, you'll:Be familiar with situational designGain insight into designing with Amazon PollyLearn about complex interaction modelsSee how you can use metaphors to helps users navigate (in this case, a box of chocolates)Understand how to build your own voice CMS and moreAbout Amy and TellablesAfter spending many years in

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49:07

All about voice content management and localisation...

VUX World ·

2019/01/23

Today, we're discussing why you should separate voice app content from your code and logic with Jargon founders, Milkana Brace (CEO) and Jonathan Burstein (CTO).Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioJargonSeparating content from code is a practice that not only makes it easier to manage your VUX in general, but also paves the way for internationalising your Alexa Skill or Google Assisntant Action for other countries. Jargon's SDK does the

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1:03:23

All about voice UX research with Chris Geison

VUX World ·

2019/01/14

For the first episode of 2019, Dustin and I chat to long time fan of the show, hardcore Wu-Tang fan and resident UX research expert at AnswerLab, Chris Geison, about the ins and outs of UX research for voice.As Principle UX Researcher at AnswerLab, Chris and his colleagues work with Fortune 100 companies like Google, Amazon and Facebook, specialising in helping them learn how people use technology so that they can design the right product for the right use case.Chris joins us today to share some of

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53:27

Dialogue design and 2018 review with Rebecca Evanhoe

VUX World ·

2018/12/24

Merry Christmas VUX World fans, today we're diving deep into dialogue design and discussing some of the nuances and details you need to think about to craft compelling and frictionless dialogue in your voice experiences, with Rebecca Evanhoe.We're also taking a look back through 2018 and discussing our favourite events, skills, actions and devices, as well as looking forward to what's in store for 2019.Where to listenApple

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1:09:15

Emotional intelligence with Sina Kahen

VUX World ·

2018/12/17

This week, we're joined by VAICE co-founder, Sina Kahen to discuss the importance of emotional intelligence and how you can design EQ into your voice experiences using the 6 'First date' principles.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioOur guestSina Kahen is an Imperial College MBA student working in the biotechnology and voice technology industries. He is currently co-founder and product manager at VAICE, a pro-bono consulting group that

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48:41

The Rundown 004: re:Invent recap

VUX World ·

2018/12/11

On this week's Rundown, we're catching up to run throughAWS re:Invent, Amazon's biggest event of the year, and discuss everything voice-related that occurred. We'll also weave in some of the latest news happenings and analyse the implications and opportunities for the industry.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksDustin's recap write ups of daysone,two,threeandfourAmazon reminders APIFreebox, the French set-top box with AlexaAlexa

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54:10

All about vCommerce and Jetson.ai with Jon Chu

VUX World ·

2018/12/10

This week, we're speaking with Jon Chu, COO, Jetson AI, all about the Jetson platform and voice shopping and ordering in the restaurant, retail and hospitality space.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksVisit theJetson.ai websiteFollow Jetson onInstagramandTwitterConnect withJon on LinkedInEmailjon@jetson.ai Hosted on Acast. See acast.com/privacy for more information.

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1:03:50

Meet Uma, the enterprise voice assistant, with...

VUX World ·

2018/11/23

Today, we're joined by Ammi Systems CEO, Stephen Milner, and CTO, Marcus Finlay, to discuss voice in the enterprise and how their new voice assistant, Uma, is set to revolutionise productivity at work.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVoice in the enterpriseThis episode advanced on some of the concepts we discussed withShawn Kanungoand discusses working examples of how Uma is helping people be more productive at work.After 2 years in

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1:10:44

VUI design best practice for kids Alexa skills with...

VUX World ·

2018/11/19

We're honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVUI design for kidsThe BBC is killing it in voice right now. It's one of the only companies with a full in-house voice and AI team and it consists of tens of people. It's investing heavily on what it believes is the future

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49:39

Samsung Bixby: Your questions answered with Bob...

VUX World ·

2018/11/16

Samsung has opened up Bixby to developers, so we've rounded up two Samsung Bixby Developer Experts, Bob Stalzberg and Roger Kibbe, to get to the heart of what this means for the voice community.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioLinksFollowBob on TwitterFollowVoiceXP on TwitterVisit theVoiceXP websiteFollowRoger on TwitterFollowVoiceCraft on TwitterVisit theVoiceCraft websiteCheck out theSamsung Bixby Developer Portal Hosted on Acast

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1:11:07

The latest in voice SEO and discoverability with John...

VUX World ·

2018/11/12

Discussing the latest insights and research in voice SEO and showing you how you can get discovered on Google Assistant, with the MD of Rabbit and Pork, John Campbell.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVoice SEOVoice SEO is a roaring-hot topic. All the top marketing and business publications have been writing about the importance ofvoice searchall year. But, little has been documented on how to actually do anything about it. Until

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1:01:32

Scoring voice experiences with Joel Beckerman

VUX World ·

2018/11/05

This week, Dustin Coates and I discuss the importance of sound design in voice experiences with the founder of Man Made Music, Joel Beckerman.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioSound design for voice experiencesMan Made Music were voted the third most innovative company in music, behind Apple and Spotify. Its founder; author and composer, Joel Beckerman, has scored experiences for the worlds most iconic brands, including AT&T,

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58:08

How to design a voice experience for the older...

VUX World ·

2018/10/31

Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioVUI design for the elderly10,000 people turn 65 every day in the USA and the UK has an ageing population, too. In America, the over 65s control over 70% of the country's discretionary spending. The opportunities in providing value to the once-termed 'silver surfers' could be hugely profitable, and Heidi Culbertson has her finger right on the pulse.Over the last 2 years with Ask Marvee, Heidi has trained

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1:00:00

Learn the art of conversation design with Hans Van Dam

VUX World ·

2018/10/22

A deep dive into the three pillars of conversation design: psychology, technology and creative writing, with Robocopy's Hans Van Dam.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioConversation designConversation design is more than simply putting some words on a page and hoping for the best. The assembly of words is only part of the job of a conversation designer.To design natural conversations that mimic what we're accustomed to having with our

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37:19

The Rundown 003: Increased engagement, Alexa room...

VUX World ·

2018/10/16

Translating the recent happenings in voice news into insights and recommendations for designers, developers and brands.As ever, lots has been occurring recently. In this episode of the rundown, we discuss:The state of voice assistants by Adobeand how we're seeingincreased usage in the 'third category'. That is, people are using more in-depth functionality on their voice assistants. That opens doors for richer voice experiences and suggests that customers can handle more complex, transactional

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56:26

VUI design best practice from user testing with 120...

VUX World ·

2018/10/15

Pulse Labs founders, Abhishek Suthan and Dylan Zwick share their advice on VUI design best practice that they've learned from conducting voice first usability testing with over 120 brands.Where to listenApple podcastsSpotifyYouTubeCastBoxSpreakerTuneInBreakerStitcherPlayerFMiHeartRadioThe search for VUI design best practiceIn web design, there are standards. Common design patterns and best practice that you'll find on most websites and apps.The burger menu, call to action buttons, a search bar at

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1:08:47

Voice first social networks with Daniel Gonzalez

VUX World ·

2018/10/08

This week, we take a deep dive into voice first social networks and messaging, as we explore whether these platforms are poised for success or doomed to fail. We also discuss some of the challenges in building a voice first product, including the limitations of the tech stack and how VUI design is a way of compensating for this.To take us through the world of voice first social, we're joined by Daniel Gonzalez, co-founder of voice first messaging platform, SoundBite.Where to listenApple

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1:01:06

Voice first digital transformation with Shawn Kanungo

VUX World ·

2018/10/01

Voice first technology has the potential to transform organisations. Join Dustin and I as we dig into how voice is being used to create efficiencies within businesses with Silver founder, Shawn Kanungo.Silver, an agency based in Canada, is helping organisations use voice to streamline business processes, access line of business systems and improve productivity. We speak to the founder, ex-Deloitte digital transformation guru and speaker, Shawn Kanungo, to find out how it's done.In this episode, we

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41:10

The Rundown 002: Big news from Alexa as Google Home...

VUX World ·

2018/09/25

It's been a busy few weeks with both of the top two voice assistant platforms announcing new devices and software improvements, but what does it all mean for brands, designers and developers?Google Home Mini becomes top selling smart speakerThat's right, theGoogle Home Mini smart speaker outsold all other smart speakers in Q2.Google's intense advertising over the summer months looks like it could be starting to pay off. It still isn't the market leader. Amazon still holds that spot, for

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1:00:35

All about Snips with Yann Lachelle

VUX World ·

2018/09/24

This week, we'respeaking to serial entrepreneur, Yann Lachelle, COO at Snips, about the privacy by design alternative to Google Assistant and Amazon Alexa.Privacy is a hot topic. With the Cambridge Analytica scandal and the introduction of GDPR in Europe, people are becoming more aware and more concerned with how companies are using their data.On the enterprise-side, one of the challenges preventing companies from implementing voice is the apprehension towards sending sensitive data to Amazon or

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374 results

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