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PODCAST

Manage Smarter

C. Lee Smith and Audrey Strong

Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you"ll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on

business management

All Episodes

21:37

48 Suicide, Domestic Violence, Mental Health & Managers

Manage Smarter ·

2018/12/02

48 Suicide, Domestic Violence, Mental Health & Managers Kristie Knights is a Psychotherapist in Private Practice and a Keynote Speaker in Suicide Prevention and Awareness. She provides assessment, education, and strategies to C-Level organizations, including C-Suite Executives in Psychological Health and Safety Management. Kristie is also the CEO of the iRise Leadership Institute and author of the book "Unsung Heroes: Deconstructing Suicide Through Stories of Triumph." In this episode, Audrey, Lee

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21:35

47 #WINNING: The Four Commitments of a Winning Team

Manage Smarter ·

2018/11/18

Mark Eaton is a 7'4" NBA All-Star, motivational speaker, entrepreneur, and author. He is passionate about sharing his teamwork message and has spoken to many world-class organizations. His book, The Four Commitments of a Winning Team, is a blend between his intriguing personal story and his principles for teambuilding. Even if you don’t follow professional basketball, we're certain you will enjoy it. In this episode, Audrey, Lee and Mark discuss: · What Wilt Chamberlin told him in five

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25:00

46 Employees: Manipulate Them to Build Business?

Manage Smarter ·

2018/11/11

46 Employees: Manipulate Them to Build Business? Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services. In this episode, Audrey, Lee and Brian discuss: · No one wants to believe they’re an ineffective leader· People manipulation with good intent · Manage the

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25:20

45 Winners, Losers & The Force Multiplier

Manage Smarter ·

2018/11/04

Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. He is a Keynote Speaker, Corporate Relationship Expert, Certified Speaking Professional, Author & C-Suite Network Advisor. In this episode, Audrey, Lee and Tony discuss: ·Unconscious Bias in Management Why there have to be winners and losers on teams Customizing management

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19:55

44 Using Technology to Create More Value

Manage Smarter ·

2018/10/28

Tern Consulting’s Principal and Founder, Melanie Bladow, is a global expert in connecting people, business and technology. She believes that business strategy and people skills will differentiate the technology leaders of the future and she is ready to show you how. In this episode, Melanie joins us from Alaska to discuss: · Why asking “Why?” is the best place to start on what tech will most benefit you· The “Three Drivers” to consider when changing tech you’re using· How to

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26:27

43 Goal Setting - Rethink it!

Manage Smarter ·

2018/10/21

Will Pemble is founder and CEO of Goal Boss, an innovative executive coaching certification and leadership consulting firm. Pemble transforms managers into leaders and groups into teams by providing the tools, strategies and techniques to accelerate growth, improve operations and create enduring changes for clients. He previously built and sold Web.com, one of the largest web hosts on earth, and has been building and growing businesses of all shapes and sizes for over 25 years. In this episode,

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26:26

42. Social Media is the New Cold Call

Manage Smarter ·

2018/10/14

Lea Woodford is the Chief Executive Officer and founder of SmartFem.com and SmartFem TV. SmartFem was created as a result of her many years as a Publicist, columnist as well as a Radio & TV Personality. She has extensive experience as a business consultant and entrepreneur but decided the only way she could make a difference for women was to create her own magazine that bridges the online community with the local community. Her passion is connecting people. In this episode, Audrey, Lee and Lea

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23:29

41. Remote employees: How do you know what's REALLY...

Manage Smarter ·

2018/10/10

Dayne Shuda is the owner of Ghost Blog Writers and a remote employee expert. His company provides blog writers and currently has a network of 60 freelance writers in the United States and several also in Canada, UK and Australia. In this episode, Audrey, Lee and Dayne discuss: · How to test prospective employees to see if they’re equipped for remote work· Methods to keep communication tone understandable and workflow cohesive· Red flags that a remote employee is

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25:12

40. Bullying, White Flags and Performance Reviews

Manage Smarter ·

2018/09/30

Wally Hauck, PhD., CSP helps leaders to STOP managing people and START creating an environment of Self-Management. Self-Management unleashes the genius of every employee and leads to higher engagement. He is the author of the books "Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal" and "The Art of Leadership: 3 Principles for Predictable Performance Improvement." In this episode, Audrey, Lee and Wally discuss: · Why performance appraisals=leadership

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23:48

39. How to Be A Career Superstar!

Manage Smarter ·

2018/09/23

Michelle Villalobos is a personal Brand Strategist, Professional Speaker and Corporate Trainer, Founder of The Women's Success Summit and Mivista Consulting. She’s the host of “Awaken Your Inner Superstar” podcast on the C-Suite Radio Network and helps professionals develop theirbusiness and communications skills to increase opportunities, leads and promotions. In this episode, Audrey, Lee and Michelle discuss: · How to cultivate influence and generate more income· Definition of

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25:44

38. Human-Centric Leadership for the Future

Manage Smarter ·

2018/09/16

Deb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In this episode, Audrey, Lee and Deb discuss: · The difference between a traditional organization and a “Human-centric” organization· How a culture that puts people first can counter the future wave of artificial intelligence· The

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27:42

37. Shifting Your High-Stress Mindset

Manage Smarter ·

2018/09/09

Kathy Gruver, PhD is the twelve-time award-winning author of seven books including, Conquer Your Stress, Workplace Wellness, Conquer your Stress at Work, andJourney of Healing. She has studied mind/body medicine at the famed Benson-Henry Institute for Mind-Body Medicine at Harvard and is a TEDx speaker as well. She’s also created stress reduction programs for the U.S. military. In this episode, Audrey, Lee and Kathy discuss: · How to change your mindset regarding stress and reframe

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25:25

36. Managing with Ethics and Integrity

Manage Smarter ·

2018/09/02

Donald Lee Sheppard is a highly sought-after speaker and the author of “THE DIVIDENDS OF DECENCY: How Values-Based Leadership Will Help Business Flourish in Trump’s America” and Principal at SHEPPARD. He coaches corporate leaders and students on the importance of values-based leadership, employing “Win-Win-Win” models of business and is an expert in ethics and integrity. In this episode, Audrey, Lee and Don discuss: The definition of “Leadership Malpractice.”How to breathe life into your existing

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22:51

35. How to Lead by Asking Great Questions

Manage Smarter ·

2018/08/26

Aileen Gibb is a professional leadership coach and the author of “Asking Great Questions: An Essential Companion for Every Leader.” Companies worldwide trust her to uncover solutions to personal and business challenges, creating valued results and transformational growth. She is certified as a Professional Facilitator as well as Masteries Coach and has spoken at TEDx and World Business Executive Coaching Summit. In this episode, Audrey, Lee and Aileen discuss:How to ask great questions.Opening up

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27:06

34. Tips for Moving Your Agenda

Manage Smarter ·

2018/08/19

Samuel B. Bacharach is a Professor at Cornell University where he is on the faculty in, and previous chair of, the Department of Organizational Behavior. He is author of more than 25 books including “Transforming The Clunky Organization” and “The Agenda Mover.” He is also co-founder of the Bacharach Leadership Group, which focuses on training and coaching leaders in the core skills of pragmatic leadership. In this episode, Audrey, Lee and Samuel discuss: - The definition of a “clunky”

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26:12

33. Cybersecurity Basics for Managers

Manage Smarter ·

2018/08/12

Sharon Smith is the founder of C-Suite Results, author of “The Corporate Detox” and the host of the “C-Suite Success Radio” Podcast on the C-Suite Network. With an extensive background in cyber security, Sharon is passionate about helping organizations improve their security posture through hiring and retaining top security talent along with helping security executives lead strong teams and create a culture of security in their organizations. She also focuses her talents on taking complex processes

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25:29

32. Ditching Drama and Entitlement

Manage Smarter ·

2018/08/05

Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. Backed by 20 years of unparalleled experience, Wakeman’s philosophy offers a new lens through which employees and executives alike, can shift their attention inward, sharpen their focus on personal accountability, and uncover their natural state of innovation simply by ditching the drama. In this episode,

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22:33

31. Working Well with the Opposite Sex

Manage Smarter ·

2018/07/29

Jennifer Crittenden is the author of The Discreet Guide for Executive Women as well as What's A Guy To Do? How To Work with Women and several other titles. Through her company, The Discreet Guide, she offers professional development training programs and workshops in "Exceptional Presence" and interpersonal/communication skills. Crittenden is considered a thought leader in gender, language, and work-related issues. Her expertise comes from 20 years in big pharma rising to the level of CFO. In this

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26:51

30. Avoiding Career Failures, Plus How to Compete...

Manage Smarter ·

2018/07/22

Carter Cast is a business professor at Northwestern University and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made - and Unmade. Business Insider called it "one of 17 must-read books for 2018." Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay. In this episode, Audrey, Lee and Carter discuss: Why good people sometime

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21:35

29. Recruiting Top Young Talent

Manage Smarter ·

2018/07/15

Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service. She was recently awarded the 2018 Excellence in Research Award by the American Marketing Assn's Sales Special Interest Group. In episode 29, we discuss tips for recruiting on college campuses, the differences between what Gen Z and Millennials are looking for, and how to keep young talent from job

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