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PODCAST

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

Give an Ovation: The Restaurant Guest Experience Podcast is your backstage pass to the minds of hospitality leaders, innovators, and operators who are redefining what it means to serve. Hosted by Zack Oates, founder of Ovation, each episode dives into real-world tactics and inspiring stories from restaurant pros who know how to create five-star guest experiences—both in-store and off-premise.From fast casual to fine dining, catering to curbside, learn how to drive loyalty, empower your staff, and

All Episodes

18:04
Your 18-Minute Consulting Call with Alan Magee
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21:53
Focusing On The Fundamentals with Kyle Inserra
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22:46
Group Purchasing For Restaurants with Edward Zimmerman
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20:36
How To Grow From 5 to 5,000 Locations with David Bloom
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21:49
Owning Your Customer Data (And 12 Ghost Kitchens)...
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24:26
Telling The Story That Only You Can Tell with Chip Klose
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23:12
Her Restaurant Survived 2020 - Here's How with Amy Mills
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16:10
Kelly MacPherson Interviewed 10 Leading Restaurant...
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25:43
Live Life and Run Restaurants Strategically with...
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18:36
Simplifying Your Menu and Your Diet with Molly McGrath
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29:48
All About Digital Hospitality with Shawn Walchef
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21:49
Communicating Brand Through Every Little Detail with...
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22:23
How To Increase Customer Loyalty and Delivery Profits...
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19:29
Why Your Restaurant Should Automate with Miguel Ortiz
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18:59
Why 2021 Will Be The Year Of Customer Experience with...
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24:29
Owning Your 3rd Party Guests with Chris Rumpf
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19:35
Storytelling Through Data and Media with Kevin Seo
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25:08
The 2021 Restaurant Scoop with Sam Oches
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21:42
Brightening The Feed - Restaurant Influencing with...
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25:38
How Your Legacy POS Is Holding You Back with Jenifer...
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