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PODCAST

The Modern Waiter Podcast

Restaurant-Podcast | Service industry

The Podcast For People Interested in Restaurant Service industry.The Modern Waiter Restaurant Podcast fun discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and laughed while discovering that all restaurant employees are the same. We have all dined at

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All Episodes

00:40:11

Restaurant GM Coach

The Modern Waiter Podcast ·

2019/07/17

We talk to restaurant GM coach Scott Stanfield about proper training, creating a safe environment for employees and dealing with angry guests. Scott has a wealth of information about restaurants, service and culture. If that is not enough we pick his brain about his knowledge of Keto. There is a lot to pack into one show so next time we will have him share information about

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00:29:22

Flirting With Your Server

The Modern Waiter Podcast ·

2019/07/09

We employ the services of "Jersey" who sheds light on the subject of flirting in the service industry. As a bartender and a woman she is more qualified for the chat than we are. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:24:30

A Man With A Dram

The Modern Waiter Podcast ·

2019/07/02

A distiller story. Lets Nose it, taste it and talk about it. Robert Muscatello (@a_man_with_a_dram) from Southern Tier Distilling Company (stdcspirits.com) takes a few minutes to discuss his experiences and his wares. Danny and I learn a few things. You may too. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:23:39

Weeded

The Modern Waiter Podcast ·

2019/06/25

Weeded in restaurant terms may not be what you think. Servers and kitchen staff alike know the feeling, so lets explore how it happens and why it happens. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:26:48

Restaurant Musician

The Modern Waiter Podcast ·

2019/06/18

Interview with an restaurant musician. Jon Curtis Rose, pianist, shares his experiences as a veteran musician and a restaurant musician. I learn a lot and laugh a lot. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:18:32

Late Diners

The Modern Waiter Podcast ·

2019/06/11

Guests arriving too close to closing time? Campers staying way past closing? Hot topic alert. Late diners. Is there anything that can be done about a true industry pet peeve? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:21:21

The Power of Cash

The Modern Waiter Podcast ·

2019/06/04

Most servers take home cash every night. How do your manage your cash lifestyle? We discuss the ways that cash is king. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:21:00

Upselling

The Modern Waiter Podcast ·

2019/05/28

From wine and alcohol to appetizers and deserts, adding value for the guest, your check and the restaurant upselling is vital. There are many ways to get more out of the guests experience. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:26:11

Corporate Vs Private Part 2

The Modern Waiter Podcast ·

2019/05/21

In part two of this series we have a chat with Rich Duffy managing partner at Longhorn Steakhouse. He gives us insight into the corporate restaurant multi-store world. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:29:00

Corporate vs Private

The Modern Waiter Podcast ·

2019/05/14

In Part one of this two part series we talk to Joseph Cholak. We get his perspective on running a "mom and pop" privately owned restaurant. Joseph gives us insight into the perks, benefits and challenges of the single concept restaurant. There are advantages both ways. Give a listen as we scratch the surface. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:21:50

How to Get Free Stuff

The Modern Waiter Podcast ·

2019/05/07

Everyone loves getting free stuff. When it comes to restaurants, don't play games. Be nice. We explore several ways there are to get while the getting is good. There are plenty of freebies around. Give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:17:30

Working Holidays

The Modern Waiter Podcast ·

2019/05/01

What are you doing on Easter? Working! We work on holidays, when the 9-5s are off. What is that like? Lets find out... See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:32:20

Food Safety

The Modern Waiter Podcast ·

2019/04/24

This weeks episode I have an eye opening discussion with a very fun guest. Barbara and I get into the ins and outs around food safety in kitchen and serving alcohol at the bar. Very informative. Give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:15:43

Sending Food Back

The Modern Waiter Podcast ·

2019/04/17

There are several reasons to send food back. There are even more reasons not to do so. We explore some of the reasons why it is oh so wrong to send food back. This is getting out of hand. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:25:12

End of an Era

The Modern Waiter Podcast ·

2019/04/09

After working at the same place for almost 16 years, Producer Danny decides to flip things and interview me about my reflections of my time there. It took me by surprise. Join us as we reminisce. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:20:30

People That Annoy You

The Modern Waiter Podcast ·

2019/04/02

What is with these people? All servers have certain types of guests that grind their gears. No rants. Just WTH? If you find yourself with one of these patrons, how do you handle it? Lets give a listen. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:25:18

Pros vs. Joes

The Modern Waiter Podcast ·

2019/03/26

Is there such a thing as an all star restaurant staff? Can they all be generals? We talk about the mix of front of the house staff in this weeks Pros vs. Joes. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:25:42

Restaurant Story Time

The Modern Waiter Podcast ·

2019/03/20

Producer Danny and I dish out a few stories we have collected over the years. The service industry is full of characters on both sides of the table. We tell it all. Co-workers, guests, chefs and line cooks. No one is safe. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:24:51

Restaurant Owner

The Modern Waiter Podcast ·

2019/03/12

On this weeks episode we interview Jeff Lyons, owner of the Buffalo Roadhouse Grill. He shares his thoughts on the challenges he faces in the industry from marketing and social media to environmental issues like plastic straws. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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00:22:08

Review The Reviews 2

The Modern Waiter Podcast ·

2019/03/06

In this weeks episode, we critique three reviews of a random local restaurant. Don't get emotional. Lets talk about the proper way to write a review that is helpful to others looking for some solid information. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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