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PODCAST

Manage Smarter

C. Lee Smith and Audrey Strong

Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you"ll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on

business management

All Episodes

22:09

28. Mastering Civility in Your Workplace

Manage Smarter ·

2018/07/08

Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it. Learn more about your ad choices. Visit megaphone.fm/adchoices

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20:37

27. Showing Appreciation at Work

Manage Smarter ·

2018/07/01

Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation. His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their

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27:11

26. Big Life and Career Turnarounds

Manage Smarter ·

2018/06/24

Mark Minard is the founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26, Minard, has grown his company to a multi-million enterprise over the past 11 years. He is also the host of the podcast Elevating Business. In episode 26, we discuss the importance of knowing that everyone goes through fear and doubt, and it can be overcome; the importance of belief and culture; and that people can be leaders from any position in the

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23:04

25. Coaching Big Egos

Manage Smarter ·

2018/06/17

Mary Gardner is The Charisma Coach. She has been a corporate trainer for Goldman Sachs, a CBS Sports Radio personality, columnist for the Orlando Business Journal, and has created PR campaigns for TJ Maxx, Johnson & Johnson, Fuji Film among others. She's also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients. In this episode, Audrey, Lee and Mary discuss: What makes a good coachWorking with millennialsHow to be a good story tellerHow

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21:23

24. Building Self-Confidence

Manage Smarter ·

2018/06/10

Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella. Previously, she was the Chief Revenue Officer for Beasley

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20:12

23. Opportunities in the New Economy

Manage Smarter ·

2018/06/03

Episode 23 features our first-ever repeat guest! As a world-renowned expert and consultant on professional development, Jeffrey Gitomer's client list includes: Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others. In this episode, we discuss the current U.S. economy and how to make the most of it, how to prepare now for when the economy is not strong and Jeffrey's recommendations for protecting and increasing your profit. Learn

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22:22

22. Managing in Large Organizations

Manage Smarter ·

2018/05/27

Jon Zellner is Executive Vice President of Programming Operations for iHeartMedia, overseeing national programming, sales integration, operations, and communication to 860 radio stations in 158 markets serving 271 million monthly listeners. Before joining iHeartMedia, Jon was SVP of Programming for Sirius XM overseeing 100+ channels. In episode 22, we discuss managing in large corporate environments, managing remote employees and the constant need for reinvention. Learn more about your ad choices

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20:02

21. Tips for Managing Volunteers

Manage Smarter ·

2018/05/20

Doug Ulman is the President & Chief Executive Officer of Pelotonia, which began in 2008 as a bike ride in Columbus, Ohio to raise funds for innovative cancer research at the Ohio State University Comprehensive Cancer Center. In just 9 years, the nonprofit has raised $157 million with 100% of donations going to cancer research. In this episode, we discuss the unique challenges/opportunities in managing volunteers, the obligation of empowerment and addressing failure with volunteers and

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27:02

20. Tips for the Conflict Averse Manager

Manage Smarter ·

2018/05/13

As a behavioral mastermind and personality expert in both behavior and values analysis, Steve Sisler is the lead Behavioral Analyst at The Behavioral Resource Group. He is the also the author of seven popular books, including his latest “There’s More to Management Than a Big Desk.” In episode 20, we discuss overcoming fear to tackle conflict head on, how certain personalities are better suited for certain positions, and putting yourself in positions where your personality works in your favor. Learn

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3:12

BONUS - Tom Peters: Why New Zealand?

Manage Smarter ·

2018/05/11

Tom Peters is a Best-Selling author on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. Peters is a consultant, writer, columnist, and speaker. In this bonus episode, Audrey, Lee and Tom Peters discuss: Why you should visit New

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29:59

19. The Excellence Dividend

Manage Smarter ·

2018/05/06

Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book - The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels. Learn more about your ad

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18:02

18. Being Credible, Likable and Bankable

Manage Smarter ·

2018/04/29

Cory Mosley has been an entrepreneur since the age of 14 with business interests in the salon, laundry, business consulting, automotive, and confectionary sectors. As an established business strategist, Cory counts corporations like Audi, Volvo, BBDO, and COX Enterprises amongst his client portfolio. In episode 18, we discuss the importance of credibility and likability for managers and how to connect with colleagues in 2018. Learn more about your ad choices. Visit megaphone.fm/adchoices

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24:32

17. Culture as a Competitive Advantage

Manage Smarter ·

2018/04/22

Michael Stallard is cofounder and president of the Connection Culture Group, a leadership training and consulting firm that has advised NASA, Costco and other well known American companies. Michael is the primary author of the book Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work. In episode 17, we discuss the definitions of culture, how managers can improve it (or damage it) and the ROI from a positive culture in the workplace. Learn more about

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22:34

16. Tips for Young and First-time Managers

Manage Smarter ·

2018/04/15

Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers. Learn more about your ad choices. Visit megaphone.fm/adchoices

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24:10

15. Secrets of the C-Suite

Manage Smarter ·

2018/04/08

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C-Suite thinks, how to talk to them and how to become one of them. Learn more about your ad choices

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21:23

14. Managing Stress and Work-Life Integration

Manage Smarter ·

2018/04/01

Joy Altimare is the Chief Engagement and Brand Officer at the industry-leader in health and wellness for over 100 years, EHE. With over 16 years of experience in the marketing field, she has become an expert advisor to organizations looking to tackle growth, innovation, and technology challenges. In episode 14, Joy shares her insight on how managers can: better deal with stress and balance work, home and health. Learn more about your ad choices. Visit megaphone.fm/adchoices

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24:17

13. Attitude Is Everything

Manage Smarter ·

2018/03/25

Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about. Learn more about your ad choices. Visit megaphone.fm/adchoices

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24:52

12. Using Data to Reduce Hiring Risks

Manage Smarter ·

2018/03/19

Dr. Tony Alessandra is the author of the best selling book The NEW Art of Managing People and the Chief Visionary Officer of Assessments 24x7 LLC. In episode 12, we discuss how hiring mistakes impact a company in dollars, company morale, productivity, and customer satisfaction; the need for data to check the internal biases that all hiring decision makers have; and tips for making data-driven hiring decisions. Learn more about your ad choices. Visit megaphone.fm/adchoices

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26:27

11. Building Resilience and Your Personal Brand

Manage Smarter ·

2018/03/12

Heather Monahan is the CEO of her own company Boss In Heels and author of the book Confidence Creator on how to build confidence. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. In episode 11, we discuss the need for leaders to build their own personal brand, to become more resilient and being female in the C-suite. Learn more about your ad choices. Visit megaphone.fm/adchoices

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24:18

10. How One Tweet Can Destroy Your Career or Business

Manage Smarter ·

2018/03/05

Jordan Blakesley is a Principal Partner at B Public Relations, a Denver-based public relations firm. She has more than a decade of experience, specializing in PR in the travel/tourism, restaurant/food/wine and luxury real estate industries. In episode 10, we discuss a social media/public relations case study involving two slain Ohio police officers and a restaurant owner who tweeted carelessly about their killings - plus best practices for managers, leadership and business owners on social

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