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PODCAST

The Cutting Edge Japan Business Show

For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.

business management

All Episodes

14:51

79 Don't Read It

The Cutting Edge Japan Business Show ·

2019/09/03

Nervousness when presenting can make us do strange things. Two of those are reading our speeches or trying to memorise them. Both are a potential disaster and best avoided. We think we have to read it or memorise it, because we are not sure we will know what to say. We are killing our audience when we read it and we are jousting with a meltdown if we fail in our memorization. Today we will take a look at why these two techniques are a poor choice and look at what we can do instead. Welcome back

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17:03

78 Good Leader Habits

The Cutting Edge Japan Business Show ·

2019/09/03

We all know we are the product of our habits, yet we do nothing about elevating our behaviours. We also know that certain things work better with people than others and we should focus on the things that work best and make those our habit. But we don’t do that either. Instead we keep repeating the same errors every time. What did Einstein say? Repeating the same actions but expecting a different result is the definition of insanity. So we must be crazy then. Effective human relations

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11:29

77 Sales Delusions

The Cutting Edge Japan Business Show ·

2019/09/03

Sales has been coopted by Hollywood, creating a stylized version of reality. Sharp suits and conman ways are portrayed as the profession. The truth is more prosaic, fundamental and involves simple basics. Understanding buyer need and supplying it, isn’t that hard, but salespeople say and do dumb things instead. Today we will look at some simple things every salesperson should be doing and some things they should definitely be avoiding. Welcome back to this weekly edition every Tuesday of "THE

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13:04

76 Your Own Leader Voice

The Cutting Edge Japan Business Show ·

2019/09/03

The new Japanese financial year has already started now and I hope that last year’s results went well for you. The reason I do this show is to help as many people as possible improve in the areas of leadership, sales and persuasion power. I hope it is helping and if it is, then please leave me some comments. Today we are talking about how to be the authentic you when you give presentations. That doesn’t mean be the authentic disaster, because you are hopeless and just not professional. What we

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14:11

75 War Declared On Soft Skills In Japan

The Cutting Edge Japan Business Show ·

2019/09/02

Have you enjoyed a hanami or cherry blossom flower viewing party this year. One of the great Japanese traditions I have to say. Today we are talking about when the system fails you, what do you do? Creativity isn’t part of the Japanese education system and how to think is being replaced with how to do. We need innovation though and we need creative people. Today we are going to look at what we need to be doing, given the government has dismantled liberal arts curriculums in favour of hard

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13:04

74 Value Understanding In Sales

The Cutting Edge Japan Business Show ·

2019/09/02

happy sight . Our office location in Akasaka is a good one because the streets around here are full of trees in full bloom and it is really a magic time to be in Japan. If you haven’t experienced it yet, come and do so! Today we are talking about if we want to make a sale, we had better be talking value rather than getting dragged down into the mud and blood of pricing discussions. Great Greg, you might be thinking - just how do we do that? There are some key factors which guarantee we will be

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12:56

73 Speaker First Impression Mastery

The Cutting Edge Japan Business Show ·

2019/09/02

If you are in Tokyo, are you enjoying the early flowering cherry blossoms yet? A fantastic pink canvas is heading our way. Today we are talking about in this Age of Distraction you have two seconds to establish a positive first impression as a speaker. Don’t leave this to random chance. Plan to establish authority and credibility with your audience in that vital initial window. Today we look at just how to do precisely that. Welcome back to this weekly edition every Tuesday of "THE Cutting Edge

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14:30

72 How To Meet And Connect With New People

The Cutting Edge Japan Business Show ·

2019/09/02

How is everyone’s kafunsho or allergies to the cedar and cypress pine tree pollens going? Don’t worry, I am suffering with you if you belong to roughly half the population here in Tokyo who are affected. Today we are talking about how people in Japan are not connecting very well these days. They are not connecting to find life partners and have children and not doing a great job in business either. Let’s discover what the problem is and look for solutions. We will cover four key Human Relations

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15:08

71 Create Great Customer Service Every Occasion

The Cutting Edge Japan Business Show ·

2019/09/02

Well this is the time everyone is driving their results over the line, with the approaching financial year end looming on the horizon. I hope it is all on track! Today we are talking about do we really have a clear idea about the first impressions we are providing for our customers. Are the support teams delivering services after the sale, really reinforcing the brand and the customer’s commitment to using us again and again? Today, we cover some simple check points to make sure that what we

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13:57

70 Get Your Presentation Rhythm Going

The Cutting Edge Japan Business Show ·

2019/09/02

We hear a lot about the current age of disruption but it is also the age of distraction. If you are a speaker, then today’s miniscule attention span problem on the part of your audience is definitely a big problem. How can we speak in a way that keeps the audience with us and off their phones and escaping to the charms of the internet? We need to look at our speech forensically. Breaking it down to five minute blocks and structuring those blocks so that we can keep changing the rhythm of the

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14:17

69 Nice Or Nasty Bosses

The Cutting Edge Japan Business Show ·

2019/09/02

Boss positions over others are often the last refuge of insecure people. They are like little Napoleons, bossing everyone around, flaunting their status power. They don’t have great personal ability but they do have authority and they like to use it. They have worked out that fear is a great tool to use on others to keep themselves in control of the work situation. This is a flawed model and the opportunity costs of having these people in charge are huge. Motivation, engagement, innovation

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21:50

68 Negotiating. What Is Your Preferred Process

The Cutting Edge Japan Business Show ·

2019/09/02

Negotiating is one of the dark arts isn’t it. The problem for most of us is that we usually spend very little of our time actually doing any serious negotiations in business. The majority of the time, people agree to what we are proposing or they ask us for relatively minor modifications to our offer and we accommodate them. Hard core negotiations are few and far between in everyday business for most people. Certain industries and occupations like procurement officers and litigation lawyers will

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12:50

67 The Biggest Myth In Presenting

The Cutting Edge Japan Business Show ·

2019/09/02

Urban myths usually spring from a scintilla of truth and then morph into something unrecognizable from the original. I am sure Professor Mehrabian is mystified how his original research has been corrupted, to say something he never claimed. We hear these things trotted out by people who actually don’t know what they are talking about. In the presentation’s world there are a large number of these pseudo scientific experts. The “how you look when presenting is the most important thing” idea is one

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14:45

66 Hey Leaders - Do You Scowl Or Smile

The Cutting Edge Japan Business Show ·

2019/09/02

We all know first impressions are so important and so hard to unwind. Well given we know that, why are we so hit and miss with the process of forming first impressions. In customer service, the first thing seen should be a big, warm, sincere smile. But is this happening? It could be a big smile in the voice over the phone or in person, face to face. Leaders are often terrible hypocrites. They scowl at their staff, but expect those same staff to be radiating big smiles to the customers. We need

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11:36

65 Not A Sales Thank You, Repeat Sales Please

The Cutting Edge Japan Business Show ·

2019/09/02

Quotas, budgets, targets, feared employment oblivion all drive salespeople toward making sales. Some go for the whales, but often don’t even get a minnow. Others grab everything they can get. The focus tends to be on getting that sale, bringing some money in the door, getting some commission, keeping your job. The issue with this though is it corrupts our salesperson horizon. It makes it too proximate and makes us too short term focused. What we really need to do is reorient our thinking around

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14:00

64 Design Your Talk For Success

The Cutting Edge Japan Business Show ·

2019/09/02

Okay, I have a presentation to give, so which slides can I use? Bad idea. This is the last thing you should be doing, in terms of preparing for your talk. You have the topic, but who will be in the audience and what level of familiarity will they have with your topic? Start with the end! Go straight to the design of your key punch line, your biggest takeaway, the one thing you want to audience to get from your talk. Start there and design the conclusion. Move to the main body and finally

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15:31

63 Japan's Work Rhythm Is Different

The Cutting Edge Japan Business Show ·

2019/09/02

Every culture has their work rhythm. Some are a start early, go home early preference, the mainstream is probably more a nine to five approach and Japan has its late evening finish. There are big variations according to the climate. Slugging it out through the heat of summer in my native Brisbane is debilitating because the heat drains you of your energy. Winter in Tokyo achieves the same feat, as you struggle to survive the cold winter months. Lifestyles of the modern Japanese are usually sleep

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11:44

62 Le Sales Killer

The Cutting Edge Japan Business Show ·

2019/09/02

Getting buyers to hand over their hard won cash is a daunting task in many ways. We salespeople love a challenge though, so we often conspire to make it harder than it has to be, by killing the opportunity in front of us. Semantics is a critical study area for salespeople, because how we say things makes such a huge difference. There are ways of framing questions and making statements that work better than the alternatives. We need to master those techniques. There are also certain words we

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16:23

61 The Winning Presentation Mindset

The Cutting Edge Japan Business Show ·

2019/09/02

Mindset is a big deal in sports. We understand that it is important in business too, but we sometimes miss the point that it also applies to how we approach public speaking. We can exude confidence or terror. Either way the audience will buy what we are selling. How do we exude confidence? This comes back to our basic beliefs about ourselves as a speaker, which then determine the mindsets of “I can do this really well and be successful” or “I hate doing this and I am not very good at

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13:57

60 Haste Makes Waste

The Cutting Edge Japan Business Show ·

2019/09/02

Modern life is full of contradictions. We have vast computing power in the palms of our hands. Yet, some choose to play mindless games on their device. Others are busily scrolling through the detritus of other people social media postings. Observations like “Oh look at what that cat is doing!” needlessly cloud our brains. Yet we are busy, aren’t we. We are actually more than busy, in fact, we are in a rush. We need to gain every possible second, so we can spend it later adding comments to

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