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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:19:37

556 Pax8's Path to Business Growth with Craig Donovan

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/30

Join us as we chat with Craig, who discusses his crucial role as the bridge between external stakeholders and the internal teams designing the new Pax 8. We explore the significance of listening systems, advisory councils, and focus groups in understanding and delivering what the ecosystem needs. Craig shares how his role focuses on creating a three-sided marketplace that serves partners, customers, and vendors, offering unique experiences for each stakeholder. Pax8 is a company that offers a cloud

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01:00:06

555 The MSP Corner Experience

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/24

We understand how vital lead generation is for MSPs and the significance of influential leadership coupled with effective messaging. We also highlight the transition from a break-fix model to a proactive approach and the critical role of a solid contract in MSP protection. We tackle the common marketing challenges MSPs face and discuss why hitting a growth plateau might signal a need for a change in leadership.The final segment of our chat takes us through the fascinating world of paywalls,

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00:40:15

554 NetAlly CyberScope: First Look!

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/17

In this episode, we take a closer look at the NetAlly CyberScope, the world's first handheld cybersecurity analyzer. We'll explore the features and capabilities of this innovative tool, including a demo of the product in action. We'll also discuss how CyberScope can be used for Wi-Fi site assessments and how it can be paired with Nmap for effective network security assessments. We’ll also keep you updated on key industry events like the upcoming TechCon Unplugged conference and the new Team Plan

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01:07:27

553 How to say "thanks" to your clients

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/10

Listen in as we converse with Lori Saitz, the CEO of Zen Rabbit, about the significance of appreciating clients and how it can positively impact our business relationships. We explore the law of reciprocity, and how sending a simple thank you to your clients can create an environment of loyalty and trust. Lori takes us through her journey of creating and scaling Zen Rabbit, a business centered around thanking clients through unique gifts like the Gratitude Cookie.Join us as we brainstorm creative

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00:42:11

552 NaviStack - Visualize Your Vendor Stack

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/09

Watch the video recording here: https://youtu.be/msg6U6GXzUYNaviStack is a game-changer for IT service providers and vendors. This robust platform streamlines your access to content, white-label materials, technical documentation, and sales collateral from all your vendors, all in one place. Plus, it offers a seamless way to communicate with your vendor ecosystem directly within the portal. NaviStack also facilitates communication with vendors directly within the portal, making it easier for IT

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00:36:42

551 ThreatLocker for the win?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/03

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.Key Takeaways:Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the

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00:41:00

550 Shut Up and Listen!

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/27

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.Key Takeaways:Prioritize active listening: Focus completely on the

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00:21:24

549 PitchIT Vendor Spotlight: Bizzity

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast

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00:20:29

548 PitchIT Vendor Spotlight: HacWare

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform

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00:19:13

547 PitchIT Vendor Spotlight: Datastream Insurance

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the

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00:46:35

546 Maximize Your Tech Return on Investment (ROI)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better

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00:14:06

545 PitchIT Vendor Spotlight: vCIOToolbox

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox

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00:15:40

544 PitchIT Vendor Spotlight: Grok Stream

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in

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00:17:07

543 PitchIT Vendor Spotlight: Phalanx

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by

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00:38:43

542 Do You Build Custom Servers?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/20

Highlights:Marvin highlights the NetAlly AirCheck G3 Wireless Analyzer, a versatile tool for testing and analyzing Wi-Fi networks, and shares a real-world use case during a client visit.He talks about his experience in building custom servers for a major network upgrade project and compares the cost and convenience of doing so with established vendors like HP, Dell, and Lenovo.Marvin seeks advice from the community on installing Hyper-V for the first time and asks for tips and gotchas to look out

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00:12:42

541 PitchIT Vendor Spotlight: Orpheus Cyber

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/19

In this episode of the IT Business Podcast, our guest is Karla Reffold, COO of Orpheus Cyber, a company specializing in vulnerability prioritization and risk ratings. Karla explains how their platform helps organizations improve their security by predicting which vulnerabilities are likely to be exploited in the future, saving time and resources. She also discusses how Orpheus Cyber assists with supply chain management by providing risk ratings for suppliers. The episode concludes with the host

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00:15:19

540 PitchIT Vendor Spotlight: B2BToolbox

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/19

In this episode of the IT Business Podcast, Uncle Marv interviews Norm MacConkey from B2B Toolbox, formerly known as MPS Toolbox. B2B Toolbox provides a turnkey e-commerce solution for ConnectWise resellers, allowing them to create an online storefront and sell a wide range of products, including IT hardware and software. The platform enables customers to easily browse, select, and purchase products without the need for direct interaction. B2B Toolbox also offers marketing services to help drive

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00:16:24

539 PitchIT Vendor Spotlight: ComplianceRisk.io

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/19

In this episode of the IT Business Podcast, Uncle Marv and Sean Lardo discuss the upcoming Pitch IT competition by ConnectWise. They introduce Tim Golden from ComplianceRisk.io, who talks about their platform called Polygon, which provides governance as a service for MSPs. Polygon helps MSPs streamline their policies, procedures, and compliance documentation, making it easy and efficient to manage at scale. Tim explains how Polygon integrates with various tools, including ConnectWise, Fort Mesa, and

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00:17:10

538 PitchIT Vendor Spotlight: BinoxMSP

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/16

In this episode of the IT Business Podcast, Uncle Marv continues the summer series for the Connectwise Pitch It program. He interviews Walter Contreras from Binox MSP, who shares his experience as an immigrant and the development of Binox. Binox MSP is a Sales and Marketing solution for MSPs (Managed Service Providers) that provides human verified B2B leads, along with an exclusive PSA (Professional Services Automation) to CRM (Customer Relationship Management) bi-directional sync and marketing

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00:14:36

537 PitchIT Vendor Spotlight: Symoda

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/16

Wayne Creamer from Symoda joins the podcast to discuss their client-facing customer service platform. Symoda aims to improve the customer experience for MSPs and their clients by providing better communication, self-service solutions, and a focus on the client's overall support experience. The platform integrates with popular PSAs like ConnectWise and Autotask, allowing MSPs to create and update tickets directly within the app. Symoda also plans to harness AI to automate tasks and provide a more

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516 results

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