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PODCAST

Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/

business careers

All Episodes

35:46

Simon Reed – Transport for London

Transit Unplugged ·

2019/09/12

“We’re responsible for keeping London moving.”Transport for London (TfL) hauls six million passengers every day on their buses alone. That’s intense. And it makes Simon Reed’s job crucial to the mobility of Londoners.Reed, Head of Technology and Data, Surface Transport at TfL, does a deep dive into congestion charging – its history, how it works in London, and how it helps fund TfL. He gives Paul an update on their contactless card system and lets us in on how and why TfL has gone completely

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31:00

Lewis Brencher – Transport for Wales

Transit Unplugged ·

2019/09/05

“Our opportunity in Transport for Wales is to sync up all of these different modes and pull them together into a way that makes it as seamless and as easy to access for consumers as possible.”Transport for Wales (TfW) is a non-profit agency that was created by the Welsh government three years ago to help deliver customer-focused services, expert advice to government, and infrastructure investment. It’s exciting to have Lewis Brencher, Communications Director of TfW, join Transit Unplugged and talk

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30:40

Mobility Innovations – Leila Frances

Transit Unplugged ·

2019/09/03

“What I love about transport [is] you’re changing people’s lives. You’re changing cities.”What do India, Qatar, and Australia have in common? It’s where our next guest of Transit Unplugged oversees some of the most innovative public transport operations in the world. Transit Unplugged is lucky to have Leila Frances, President Middle East and Hyderabad of Keolis and Chairman of Keolis Downer, as our guest this week.Frances discusses the automated metro services in India and Qatar, which makes Keolis

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32:57

Gordon Maclennan – Strathclyde Partnership for Transport

Transit Unplugged ·

2019/08/29

“If we don’t need to do it, dump it. If we do need to do it, we’ll make it a lot better.”Transit Unplugged continues its journey through the United Kingdom. On this episode, Paul is in Glasgow, Scotland to visit the third oldest subway system in the world, dating back to 1896. While there he chats with Gordon Maclennan, Chief Executive of Strathclyde Partnership for Transport (SPT). Having the third oldest subway in the world means major modernizations are taking place. Maclennan dives into the

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34:06

Giles Fearnley – First Bus

Transit Unplugged ·

2019/08/22

“Anywhere in the world, running quality, high-frequency service draws people in, giving people great service at a value that they cannot beat.”Giles Fearnley, Managing Director for First Bus, is a great ambassador and evangelist for the transportation industry. First Bus runs about 19% of buses operating within the UK, but like many places, bus ridership is on the decline at ~2% per year.Fearnley discusses how congestion issues and the economy are predominant factors in declining ridership. His

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29:40

Paul Cox – Tower Transit

Transit Unplugged ·

2019/08/15

“We’re nothing without [our] people.”The role of a public transport provider has unique challenges depending on authority, city, or region. Our guest today, Paul Cox, has been in the transport business for 25 years and experienced transport’s role in Australia, Europe, and Asia. Currently, Cox is the CFO at Tower Transit, a privately-owned operator, and he is presently focused on operations within London and Singapore.In this episode, Cox talks about the unique aspects of how London often contracts

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33:35

Dave Pearson – West Yorkshire Combined Authority

Transit Unplugged ·

2019/08/08

“We’re beginning to see … a massive change in the way in which people buy mobility.”Transit Unplugged ventures across the pond for a six-part series that highlights public transport in the United Kingdom. In this first episode, our guest is Dave Pearson, Director, Transport Services at West Yorkshire Combined Authority. Pearson explains how public transport operates within a deregulated market. Except for London, ~80% of bus service in the UK runs on a commercial basis, while the transport authority

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44:56

UITP Live (Part 2 of 2)

Transit Unplugged ·

2019/07/31

“Let’s not sit still. Let’s not think what we do today is adequate for the future. Let’s find new ways to better serve our customers and better serve our communities.” – Paul Skoutelas, President and CEO of APTA“You can’t develop your transportation system, particularly your public transit services in a vacuum from land use and vice versa.” – Kevin Desmond, CEO of TransLink“We know what we want. We know what the end is. It’s how we get there that is the hard part.” – Brad Thomas, President of First

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48:53

UITP Live (Part 1 of 2)

Transit Unplugged ·

2019/07/30

“People want reliable services. And if you can’t deliver what you promise to the customer, it doesn’t matter how good the rest of the technology is.” – Ian Dobbs, Deputy President of UITP“I finally have figured out the solution … we should be running it all.” – Nat Ford, CEO of Jacksonville Transportation Authority“I think assets are probably one of the most important things in our industry.” – Nicolas Gindt, CEO of Keolis Downer Victoria - Yarra Trams“As we continue to try and put on more services

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30:56

Jorge Cruz-Aedo – Corpus Christi Regional...

Transit Unplugged ·

2019/07/15

“I like to challenge our employees to keep moving forward and keep doing good things for the community.”Before making his way into the transit industry, Jorge Cruz-Aedo spent 27 years in local government and a little bit of time in the private sector before joining the Corpus Christi Regional Transportation Authority (CCRTA). He spent 5 years as CCRTA’s CFO and is now the CEO. On this episode, Jorge discusses the autonomous vehicle project CCRTA is working on with Texas A&M, Corpus Christi, and

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32:06

Steve Butcher – John Holland

Transit Unplugged ·

2019/07/11

“We don’t build railways just for the sake of building a railway. We do it because we are going to transform people’s lives.”Steve Butcher started his career 38 years ago with British Rail by sweeping platforms. Now, he is the Executive General Manager at John Holland. In this episode, Butcher discusses the design, build, operate, and maintain model, and what it’s like to be part of billion-dollar projects within the rail space.He also goes into how important detail is for these massive projects

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33:11

Howard Collins – Sydney Trains and New South Wales...

Transit Unplugged ·

2019/07/04

“I’m a railwayman. I dream about railways. I probably have for 59 and three-quarter years.”The Australian adventure continues with Howard Collins, CEO of Sydney Trains and New South Wales (NSW) TrainLink. Collins started his career at London Transport eventually working his way to the role of COO of the London Underground before making the jump to the land Down Under. On this episode, he discusses rebuilding a system while trying to increase capacity. He also elaborates on the importance of

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28:38

Emma Thomas – Transport Canberra

Transit Unplugged ·

2019/06/27

“Our whole mission is about making the city attractive, safe, and easy to move around.”We continue with part five of our seven-part series of Transit Unplugged in the land Down Under. This week we are joined by Emma Thomas, former Director-General at Transport Canberra. Thomas started her career as an aeronautical engineer and joined the Air Force. She discusses how Transport Canberra “puts the livability in Canberra.” Thomas also talks how public transit plays into our well-being (mental health and

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29:33

James Pinder – V/Line

Transit Unplugged ·

2019/06/20

“Railways are very, very complicated systems, and they require thousands of things to happen in order each day for them to work effectively.”Continuing our adventure Down Under, our guest has spent his entire career in the rail industry. James Pinder started as an engineer in the U.K. before eventually becoming the CEO of V/Line, the regional rail operator for the state of Victoria, Australia. Pinder discusses the challenge of trying to modernize the whole system while V/Line’s service is growing

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30:31

Raymond O’Flaherty –Metro Trains Melbourne

Transit Unplugged ·

2019/06/13

“The mission of this organization is to be the most respected and the best railway in Australia.” Our adventure continues in the land Down Under with CEO of Metro Trains Melbourne (MTM), Raymond O’Flaherty. On this episode, O’Flaherty discusses why MTM focuses on passenger experience as a measurement of success in addition to your standard reliability of service KPIs. He also elaborates on the importance of interchanges between systems and modes, the investment into MTM, his focus on teamwork, and

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35:54

Nicolas Gindt – Keolis Downer and Yarra Trams

Transit Unplugged ·

2019/06/06

“What makes a fantastic difference for Yarra Trams, is its brand and its incredible value in every Melburnian’s heart. And I realized that every time I’m meeting new people.” Transit Unplugged continues its adventure in Australia with Nicolas Gindt, CEO of Keolis Downer Victoria and operator of Yarra Trams. Yarra Trams is the largest tram network in the world. It has a diverse fleet of ~480 trams with 250 kilometers of track (times two as Nicolas likes to say), with 2300 employees. On this

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31:47

Jeroen Weimar – Public Transport Victoria

Transit Unplugged ·

2019/05/30

“For the very first time, handheld technology has allowed us to say to people, ‘Your value of time has suddenly shifted.’”Transit Unplugged has left North America and traveled to Australia. Our first guest on this seven-part series in the land Down Under, Jeroen Weimar, CEO of Public Transport Victoria (PTV), was one of the people that helped set up Transport for London and jumped around the industry a bit before landing at PTV.With Melbourne being one of the fastest growing developed cities in the

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30:45

Randy Clarke – Capital Metro

Transit Unplugged ·

2019/05/15

“I love what we do as an industry. What we do really matters.”Today's guest originally hails from the neighbor to the North in the province of Nova Scotia. But after making his way to the USA, he spent some time at MBTA before settling in at Capital Metro (CapMetro) in Austin, Texas. Randy Clarke, President and CEO ofCapMetro, joins Transit Unplugged to discussCapMetro’s Project Connect planwhich is set to transform the future of transit forCentral Texas. He also goes intotheirCap Remap programwhich

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31:13

Jeffrey Arndt – VIA Metropolitan Transit

Transit Unplugged ·

2019/04/30

“If real-estate is location, location, location, transit is frequency, frequency, frequency.”Jeffrey Arndt started his career as a traffic engineer and had a long stint at Houston Metro before making his way to VIA Metropolitan Transit in San Antonio. Now President and CEO of VIA, Arndt highlights the importance of frequency to transit service. Additionally, he discusses VIA’s new bus shelters, plans for a new advance rapid transit service, and mobility on demand. Plus, you’ll learn about some of

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01:00:51

Transit Unplugged Live

Transit Unplugged ·

2019/04/25

“I wanted to spend my time doing something to make where I was better.”– KatharineKelleman“Don’t run away from the people that need you every day.” – Robbie Makinen“There is no sense in running what people aren’t riding.” – Lauren SkiverIt’s exciting to introducethe first ever Transit Unplugged Live. Held as one of the keynotes during the 2019ThinkTransitConference, five of transit’s top CEOswere up on stage talking about the scope of their agency, career pathgetting to their current position, the

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398 results

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