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PODCAST

Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/

business careers

All Episodes

44:56

UITP Live (Part 2 of 2)

Transit Unplugged ·

2019/07/31

“Let’s not sit still. Let’s not think what we do today is adequate for the future. Let’s find new ways to better serve our customers and better serve our communities.” – Paul Skoutelas, President and CEO of APTA“You can’t develop your transportation system, particularly your public transit services in a vacuum from land use and vice versa.” – Kevin Desmond, CEO of TransLink“We know what we want. We know what the end is. It’s how we get there that is the hard part.” – Brad Thomas, President of First

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48:53

UITP Live (Part 1 of 2)

Transit Unplugged ·

2019/07/30

“People want reliable services. And if you can’t deliver what you promise to the customer, it doesn’t matter how good the rest of the technology is.” – Ian Dobbs, Deputy President of UITP“I finally have figured out the solution … we should be running it all.” – Nat Ford, CEO of Jacksonville Transportation Authority“I think assets are probably one of the most important things in our industry.” – Nicolas Gindt, CEO of Keolis Downer Victoria - Yarra Trams“As we continue to try and put on more services

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30:56

Jorge Cruz-Aedo – Corpus Christi Regional...

Transit Unplugged ·

2019/07/15

“I like to challenge our employees to keep moving forward and keep doing good things for the community.”Before making his way into the transit industry, Jorge Cruz-Aedo spent 27 years in local government and a little bit of time in the private sector before joining the Corpus Christi Regional Transportation Authority (CCRTA). He spent 5 years as CCRTA’s CFO and is now the CEO. On this episode, Jorge discusses the autonomous vehicle project CCRTA is working on with Texas A&M, Corpus Christi, and

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32:06

Steve Butcher – John Holland

Transit Unplugged ·

2019/07/11

“We don’t build railways just for the sake of building a railway. We do it because we are going to transform people’s lives.”Steve Butcher started his career 38 years ago with British Rail by sweeping platforms. Now, he is the Executive General Manager at John Holland. In this episode, Butcher discusses the design, build, operate, and maintain model, and what it’s like to be part of billion-dollar projects within the rail space.He also goes into how important detail is for these massive projects

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33:11

Howard Collins – Sydney Trains and New South Wales...

Transit Unplugged ·

2019/07/04

“I’m a railwayman. I dream about railways. I probably have for 59 and three-quarter years.”The Australian adventure continues with Howard Collins, CEO of Sydney Trains and New South Wales (NSW) TrainLink. Collins started his career at London Transport eventually working his way to the role of COO of the London Underground before making the jump to the land Down Under. On this episode, he discusses rebuilding a system while trying to increase capacity. He also elaborates on the importance of

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28:38

Emma Thomas – Transport Canberra

Transit Unplugged ·

2019/06/27

“Our whole mission is about making the city attractive, safe, and easy to move around.”We continue with part five of our seven-part series of Transit Unplugged in the land Down Under. This week we are joined by Emma Thomas, former Director-General at Transport Canberra. Thomas started her career as an aeronautical engineer and joined the Air Force. She discusses how Transport Canberra “puts the livability in Canberra.” Thomas also talks how public transit plays into our well-being (mental health and

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29:33

James Pinder – V/Line

Transit Unplugged ·

2019/06/20

“Railways are very, very complicated systems, and they require thousands of things to happen in order each day for them to work effectively.”Continuing our adventure Down Under, our guest has spent his entire career in the rail industry. James Pinder started as an engineer in the U.K. before eventually becoming the CEO of V/Line, the regional rail operator for the state of Victoria, Australia. Pinder discusses the challenge of trying to modernize the whole system while V/Line’s service is growing

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30:31

Raymond O’Flaherty –Metro Trains Melbourne

Transit Unplugged ·

2019/06/13

“The mission of this organization is to be the most respected and the best railway in Australia.” Our adventure continues in the land Down Under with CEO of Metro Trains Melbourne (MTM), Raymond O’Flaherty. On this episode, O’Flaherty discusses why MTM focuses on passenger experience as a measurement of success in addition to your standard reliability of service KPIs. He also elaborates on the importance of interchanges between systems and modes, the investment into MTM, his focus on teamwork, and

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35:54

Nicolas Gindt – Keolis Downer and Yarra Trams

Transit Unplugged ·

2019/06/06

“What makes a fantastic difference for Yarra Trams, is its brand and its incredible value in every Melburnian’s heart. And I realized that every time I’m meeting new people.” Transit Unplugged continues its adventure in Australia with Nicolas Gindt, CEO of Keolis Downer Victoria and operator of Yarra Trams. Yarra Trams is the largest tram network in the world. It has a diverse fleet of ~480 trams with 250 kilometers of track (times two as Nicolas likes to say), with 2300 employees. On this

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31:47

Jeroen Weimar – Public Transport Victoria

Transit Unplugged ·

2019/05/30

“For the very first time, handheld technology has allowed us to say to people, ‘Your value of time has suddenly shifted.’”Transit Unplugged has left North America and traveled to Australia. Our first guest on this seven-part series in the land Down Under, Jeroen Weimar, CEO of Public Transport Victoria (PTV), was one of the people that helped set up Transport for London and jumped around the industry a bit before landing at PTV.With Melbourne being one of the fastest growing developed cities in the

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30:45

Randy Clarke – Capital Metro

Transit Unplugged ·

2019/05/15

“I love what we do as an industry. What we do really matters.”Today's guest originally hails from the neighbor to the North in the province of Nova Scotia. But after making his way to the USA, he spent some time at MBTA before settling in at Capital Metro (CapMetro) in Austin, Texas. Randy Clarke, President and CEO ofCapMetro, joins Transit Unplugged to discussCapMetro’s Project Connect planwhich is set to transform the future of transit forCentral Texas. He also goes intotheirCap Remap programwhich

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31:13

Jeffrey Arndt – VIA Metropolitan Transit

Transit Unplugged ·

2019/04/30

“If real-estate is location, location, location, transit is frequency, frequency, frequency.”Jeffrey Arndt started his career as a traffic engineer and had a long stint at Houston Metro before making his way to VIA Metropolitan Transit in San Antonio. Now President and CEO of VIA, Arndt highlights the importance of frequency to transit service. Additionally, he discusses VIA’s new bus shelters, plans for a new advance rapid transit service, and mobility on demand. Plus, you’ll learn about some of

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01:00:51

Transit Unplugged Live

Transit Unplugged ·

2019/04/25

“I wanted to spend my time doing something to make where I was better.”– KatharineKelleman“Don’t run away from the people that need you every day.” – Robbie Makinen“There is no sense in running what people aren’t riding.” – Lauren SkiverIt’s exciting to introducethe first ever Transit Unplugged Live. Held as one of the keynotes during the 2019ThinkTransitConference, five of transit’s top CEOswere up on stage talking about the scope of their agency, career pathgetting to their current position, the

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26:41

Bacarra Mauldin – ClasTran

Transit Unplugged ·

2019/04/15

“Who says, just because you are a small agency, you have to do stuff that’s in this little box marked small operations?”BacarraMauldin got her start in the transit industry as a board member on the Birmingham Jefferson County Transit Authority. Since then, she has been an active and passionate member in the industry – having been part of many American Public TransportationAssociationcommittees and making a move to theClasTranboard. Now, Executive Director of ClasTran, Mauldin focuses on developing

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28:51

Gary Thomas – Dallas Area Rapid Transit

Transit Unplugged ·

2019/03/29

“We think, from a customer service standpoint, letting the customer decide what they want is pretty cool.”The definition of mobility is changing, so what does mean to be a public transit agency?In the eyes of Gary Thomas, President and Executive Director at Dallas Area Rapid Transit (DART), it means becoming the mobility manager and integrator for the Dallas region. One of the ways they can do this is via theirGoPassapp.The app offers mobility as a serviceoptions based on the criteria most important

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27:21

Mobility Innovations – FlexDanmark

Transit Unplugged ·

2019/03/26

“2 + 2 = 5”What does mobility innovations mean to you? Some might say autonomous vehicles or even the Hyperloop. But what about a nationwide demand response service? Now that sounds innovative. In this bonus episode of Transit Unplugged, focussed on mobility innovations, Per Bo Christensen, CEO of FlexDanmark and Thomas Øster, Managing Director of one of the local transit systems, join Paul Comfort to discuss how a nationwide demand response service works in Denmark.Approximately ten years ago, the

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31:50

John Sisson – Delaware Transit Corporation

Transit Unplugged ·

2019/03/15

“You can start using information, using artificial intelligence, to start delivering better transportation to the masses.”John Sisson started at the Delaware Transit Corporation (DTC – at the time called the Delaware Transit Authority) as an intern in his junior year of school. Since then, he has spent a good majority of his career there – working through the facilities and performance management sides of the business before becoming CEO. During this episode of Transit Unplugged, Sisson shares DTC’s

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33:25

Andre Colaiace – Access Services

Transit Unplugged ·

2019/02/28

“Can you do [same-day paratransit service] in acost-effectivefashion?”Joining Transit Unplugged is Andre Colaiace, Executive Director at Access Services in Los Angeles, California, one of the few standalone ADA paratransit agencies in the United States. In this episode, Andre highlights that paratransit is a civil right, how to balance the needs of your customers against the needs of your contractors, a quick lesson on transit funding, and shares his thoughts on the future of paratransit in

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34:37

Tina Quigley – Regional Transportation Commission of...

Transit Unplugged ·

2019/02/15

“It’s important that we are connecting with the community constantly to share with them what we are up to and to figure out what it is they need from us.”Tina Quigley wanted to be a pilot when she grew up. When she realized that, unfortunately, that wasn’t an option she studied airport planning and business. After spending 15 years at McCarran Airport, she joined the Regional Transportation Commission of Southern Nevada (RTC) as Deputy General Manager. Now General Manager, Tina is joined by MJ

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32:21

Tom Lambert – Metropolitan Transit Authority of...

Transit Unplugged ·

2019/01/31

“We go into this together. We learn lessons together. And we apply the lessons for future opportunities together.”It’s an honor to have Tom Lambert, President and CEO of Metropolitan Transit Authority of Harris County (METRO) and APTA’s Outstanding Public Transportation Manager for 2018, on Transit Unplugged. Lambert shares how METRO’s redesigned bus network increased ridership. He also discusses his underlying principles for transit, METRO’s upcoming autonomous vehicle pilot, and a story of people

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391 results

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