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PODCAST

Catalyst

Launch by NTT DATA

Catalyst,Launch by NTT DATA’spodcast hosted by Tammy Soares, puts humans at the heart of transformation. Each week, visionary leaders and changemakers share how creativity, technology and human insight are reshaping business, culture and the future of work. From platform innovation to AI and design leadership, Catalyst isn’t just about what’s next in tech — it’s about shaping business, technology, and culture through a human lens and spotlighting the visionaries paving the way forward.Learn

technology

All Episodes

00:34:07

The Design System Has To Reflect The Business : Paul...

Catalyst ·

2019/08/13

Without the user there is no product: When Twitter rolled out its new design, many users were upset with the new changes, but what comes first, the product or the user? On this week’s episode Paul and Rich sit down to chat about Twitter’s redesign. We share our reactions to the changes and delve into questions of user consultation. Also featured in this week’s episode is the second installment of our new segment Hello Postlight. In it we hear from Aimée Reed, Postlight’s Director of Product Design,

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00:36:03

Playing with Fire: Why Email is a Dangerous Game

Catalyst ·

2019/08/07

What's the purpose of Email today? This week Paul and Rich sit down to discuss the monster that email has become. Email has transitioned away from a place to have conversation and become a function that eventually moves to another platform (usually Slack). So what is email's real purpose? Do all meaningful conversations need to happen face-to-face? Can we collectively put an end to the eight-paragraph email? We answer these questions and share the top 5 worst email subject lines (Hint: "You have a

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00:29:17

You Don't Release Software, You Let It Escape: Paul...

Catalyst ·

2019/07/30

To ship or not to ship: Software is never ready, but sometimes you have to ship it. This week Paul and Rich sit down to talk about the difficulties of shipping software. We share tips on how to deal with numerous stakeholders and engineers so that you can release software on time. We also talk about the importance of setting deadlines and draw some parallels between software and Las Vegas buffets. Links: General Magic Tinysheet by Postlight See Privacy Policy at https://art19.com/privacy and

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00:27:22

Do Humans Need Privacy: Paul and Rich on Superhuman...

Catalyst ·

2019/07/23

Do Digital Boundaries Exist?: This week Paul and Rich sit down to talk about this week’s tech scandals. We chat about the security flaws found within email client Superhuman and teleconference software Zoom. Do these companies have an obligation to protect their client’s information? Should usability trump security? Do we have a right to be angry? If that's not enough, we also chat about summer BBQs. Links: Mike Davidson: Superhuman is Spying on You Superhuman Zoom See Privacy Policy at

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00:26:55

Content Management for Enterprise : A conversation...

Catalyst ·

2019/07/16

Technology is not a panacea: This week Paul and Rich sit down with Noah Brier, who explains to us why technology cannot solve all of our problems. Noah has done countless interviews with enterprises about their tech needs, and has created content marketing software for large enterprises. He shares his insights on current enterprise software trends and gives us some tips on how to better market our business. Pro tip: traditional marketing like billboards and taxi top ads give the most bang for your

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00:19:58

Creating Need: Paul and Rich put a critical lens on...

Catalyst ·

2019/07/09

Digital Transformation is like a Horoscope: In this week’s episode, Paul and Rich sit down to discuss need creation and the tech industry's move to talk about trends in such abstract language that it seems like it applies to everybody. We chat about the relationship between service providers and tech research firms and why you should be suspicious of new industry buzzwords and complex acronyms. Reminder: it’s okay to ask what that new acronym means! See Privacy Policy at https://art19.com/privacy

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00:27:06

Resilient Management: A conversation with management...

Catalyst ·

2019/07/02

Focus on Core Needs: Lara Hogan knows and loves management so she wrote a book about it. This week she joins Paul and guest host Gina Trapani to chat about her new book and about leadership in the workplace. Lara breaks down her framework for managing different types of people and gives tips on how to adapt your management style. She also gives Paul some useful advice on where he should sit in the office and explains why moving desks can be so traumatic. LINKS: Lara Hogen - Resilient

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00:24:20

Software Centralization vs. Decentralization: Which...

Catalyst ·

2019/06/25

One size never fits all: This week Paul and Rich discuss two of the need to decentralize or centralize software platforms. Worried about the dozens of unintegrated platforms that have appeared over the years? Feeling restrained by the old legacy software system you’re using? Don’t worry, you’re not alone. We give some tips on how to move forward when dealing with these issues and how to avoid them in the future. Hint: get a product manager, develop a product roadmap, and be cautious of giant pieces

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00:30:39

Getting People To Click: A Conversation With Banner...

Catalyst ·

2019/06/18

Don’t hide what you want people to do: is the advice that Al Rotches gives Paul and Rich about online advertising. Al has built a career on making banner ads for clients like Barack Obama and Hillary Clinton. On this week’s episode, we chat with Al about how he gets people to engage online with his ads. He shares his insights about the importance of ad placement and about why most banner ads are so horrible. He also gives us some advice on how big and what colour the button should be on your ad

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00:29:28

Improving Slack: The Postlight team on developing...

Catalyst ·

2019/06/11

No more slapdash, we want Slack-Dash: Ever get bogged down by a neverending Slack thread where few decisions ever get made? On this week’s episode of Track Changes we hear about a new Slack app that solves this very problem. Paul and Rich sit down with fellow Postlight employees Matt Quintanilla and Phil Johnson to chat about Dash, the app they developed that helps you organize your teams and deadlines in Slack. Matt and Phil tell us about why and how they created this new app and why it can be used

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00:23:54

Stop Touching It: Paul and Rich on Software Updates

Catalyst ·

2019/06/04

Is this really necessary?: This week Paul and Rich sit down to discuss the current culture surrounding software updates. Are constant software updates necessary? Are they improving the user experience or complicating it? We chat about our love/hate relationship with updates and get to hear Paul compare Spotify to a shapeshifting witch! Links: Updating Spotify Postlight Labs See Privacy Policy at https://art19.com/privacy and California Privacy Notice at

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00:35:48

Technical Definitions: A conversation with Wordnik’s...

Catalyst ·

2019/05/28

Improworsement: is an improvement that makes things worse, and Erin McKean knows all about that. She's wanted to create dictionaries since the age of eight and this year she is celebrating the 10th anniversary of Wordnik, an online dictionary she helped create that has grown to 10 times the size of the Oxford English Dictionary. This week Paul and Rich sit down with Erin to discuss the evolution of Wordnik, from its humble beginnings in PHP to developing a full scalable API. Erin shares the

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00:21:44

Dear Technology, We Still Love You : Paul and Rich...

Catalyst ·

2019/05/21

Technology, You’ve Changed: For years, the conversations we’ve had about tech have focused on the negative. We’ve all heard about how tech giants have infiltrated our politics and our privacy, we’ve ridiculed the power-hungry people behind the platforms we love, but that’s not the technology industry Paul and Rich fell in love with. On today’s episode, we look at where we’re at right now, we ask ourselves if tech giants want to be ethical, and we try to defend an incredibly difficult and powerful

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00:29:12

The Problem with Software: A Conversation With Former...

Catalyst ·

2019/05/14

Don’t go chasing easy answers: This week Paul and Rich are joined by Microsoft veteran Adam Barr to speak about his new book, The Problem with Software. Barr worked as a programmer for Microsoft for over 20 years and during this time he saw a number of troubling patterns in software development. We chat with Adam about what’s changed in the industry over the years and about the need for better education for programmers. Adam also gives us an inside scoop on what it was like working for Microsoft in

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00:19:39

Stepping Away to Think Better: Paul and Rich on...

Catalyst ·

2019/05/07

Prioritize growth and allow for risk: This week Paul and Rich come back from holiday to discuss the best ways to encourage creative thinking. We uncover the relationship between reducing clutter and problem solving. We discuss the importance of deadlines and prioritization as tools to better organize your thoughts and make time for the things that matter. We also discuss the paradoxical trick for better growth and productivity: stepping away from our computer screens rather than towards them. See

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00:33:15

Reflecting on Gmail 15 Years Later

Catalyst ·

2019/04/30

Email sucks: On this week’s episode of Track Changes, Paul Ford and Gina Trapani reflect on how Gmail has revolutionized email over the past fifteen years. We recall the many iterations the platform has gone through—going all the way back to the days when it was invite only— and discuss the many flaws that still remain. Is there ever going to be a productive solution to deal with that ever growing pile of emails? Links: Superhuman: The Fastest Email Experience Ever Made Lifehacker: The Guide

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00:33:52

Marketing Funnels : You’re Just A Cog In The Machine

Catalyst ·

2019/04/23

This week on Track Changes, Paul and Rich sit down with a live studio audience to discuss funnels. Lately, Salesforce and Mailchimp seem to be everywhere, from the buildings around us to the platforms we’re creating for clients. How can we integrate sales funnels without destroying user trust? Can we understand the immense economy underneath each online click? What does this mean for the future of the platforms we create? Spoiler: Paul created an acronym to help us out! LINKS Salesforce Mulesoft

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00:22:30

Chasing Paper in a Digital World

Catalyst ·

2019/04/16

Beyond metaphors and into the digital future : In 1973, Xerox PARC introduced the Xerox Alto. It was the first computer to support an operating system based on a graphical user interface. This began the desktop metaphor; the computer monitor as if it were the top of the user's desk. Forty-six years later, the metaphor lives on. We talk about files and documents— even when there’s nothing to print. Why are we still hung up on the desktop? Can we imagine a digital future free of off-screen

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00:20:04

Levelling the Playing Field: A Look at the...

Catalyst ·

2019/04/09

The battle over the App Store is far from over: In March Spotify launched Time to Play Fair, a website outlining how Apple mistreats companies like Spotify by charging excessive fees, blocking upgrades and promoting its own services in its App Store. Shortly after, Apple fired back in a press release, making the case that Spotify’s claims are misleading This week, Paul and Rich weigh in on the squabble. Is Apple really muscling in on Spotify? How symbiotic is their relationship? Why is Spotify

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00:32:38

Learning to Code to Understand Technology | A...

Catalyst ·

2019/04/02

Why Go In?: On today’s episode of Track Changes, Rich and Paul sit down with Andrew Smith, a journalist and writer who recently learned to code. We talk about following curiosity, and learning to program in a world where almost everything we interact with is mediated by code. We discuss Andrew’s pivot from writing about music and culture, to technology and high-finance, and dissect what that says about our lives today. We also get some insight into Andrew’s most recent research into the kids who

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