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PODCAST

Transit Unplugged

Paul Comfort, SVP Modaxo

We share the stories, challenges, and successes of the top transit professionals from around the world. Learn how top transit leaders got to where they are with stories and insights from their careers. Get the inside story about public transit and transit trends from the people who run it. Transit Unplugged is hosted and produced by Paul Comfort and brought to you by Modaxo Learn more at https://transitunplugged.com/

business careers

All Episodes

26:41

Bacarra Mauldin – ClasTran

Transit Unplugged ·

2019/04/15

“Who says, just because you are a small agency, you have to do stuff that’s in this little box marked small operations?”BacarraMauldin got her start in the transit industry as a board member on the Birmingham Jefferson County Transit Authority. Since then, she has been an active and passionate member in the industry – having been part of many American Public TransportationAssociationcommittees and making a move to theClasTranboard. Now, Executive Director of ClasTran, Mauldin focuses on developing

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28:51

Gary Thomas – Dallas Area Rapid Transit

Transit Unplugged ·

2019/03/29

“We think, from a customer service standpoint, letting the customer decide what they want is pretty cool.”The definition of mobility is changing, so what does mean to be a public transit agency?In the eyes of Gary Thomas, President and Executive Director at Dallas Area Rapid Transit (DART), it means becoming the mobility manager and integrator for the Dallas region. One of the ways they can do this is via theirGoPassapp.The app offers mobility as a serviceoptions based on the criteria most important

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27:21

Mobility Innovations – FlexDanmark

Transit Unplugged ·

2019/03/26

“2 + 2 = 5”What does mobility innovations mean to you? Some might say autonomous vehicles or even the Hyperloop. But what about a nationwide demand response service? Now that sounds innovative. In this bonus episode of Transit Unplugged, focussed on mobility innovations, Per Bo Christensen, CEO of FlexDanmark and Thomas Øster, Managing Director of one of the local transit systems, join Paul Comfort to discuss how a nationwide demand response service works in Denmark.Approximately ten years ago, the

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31:50

John Sisson – Delaware Transit Corporation

Transit Unplugged ·

2019/03/15

“You can start using information, using artificial intelligence, to start delivering better transportation to the masses.”John Sisson started at the Delaware Transit Corporation (DTC – at the time called the Delaware Transit Authority) as an intern in his junior year of school. Since then, he has spent a good majority of his career there – working through the facilities and performance management sides of the business before becoming CEO. During this episode of Transit Unplugged, Sisson shares DTC’s

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33:25

Andre Colaiace – Access Services

Transit Unplugged ·

2019/02/28

“Can you do [same-day paratransit service] in acost-effectivefashion?”Joining Transit Unplugged is Andre Colaiace, Executive Director at Access Services in Los Angeles, California, one of the few standalone ADA paratransit agencies in the United States. In this episode, Andre highlights that paratransit is a civil right, how to balance the needs of your customers against the needs of your contractors, a quick lesson on transit funding, and shares his thoughts on the future of paratransit in

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34:37

Tina Quigley – Regional Transportation Commission of...

Transit Unplugged ·

2019/02/15

“It’s important that we are connecting with the community constantly to share with them what we are up to and to figure out what it is they need from us.”Tina Quigley wanted to be a pilot when she grew up. When she realized that, unfortunately, that wasn’t an option she studied airport planning and business. After spending 15 years at McCarran Airport, she joined the Regional Transportation Commission of Southern Nevada (RTC) as Deputy General Manager. Now General Manager, Tina is joined by MJ

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32:21

Tom Lambert – Metropolitan Transit Authority of...

Transit Unplugged ·

2019/01/31

“We go into this together. We learn lessons together. And we apply the lessons for future opportunities together.”It’s an honor to have Tom Lambert, President and CEO of Metropolitan Transit Authority of Harris County (METRO) and APTA’s Outstanding Public Transportation Manager for 2018, on Transit Unplugged. Lambert shares how METRO’s redesigned bus network increased ridership. He also discusses his underlying principles for transit, METRO’s upcoming autonomous vehicle pilot, and a story of people

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25:58

Kevin Jones – MV Transportation

Transit Unplugged ·

2019/01/15

“Our culture at MV Transportation is: Do whatever it takes for the passenger.”Happy New Year! Transit Unplugged kicks off 2019 with the CEO of MV Transportation, Kevin Jones. Kevin Jones spent his first 30 in technology services (EDS, HP, and Dell) before arriving at MV. In this episode, Jones discusses the potential reasons a public transit agency would contract out their service, MV’s three areas of focus, and the future of MV and public transit.If you want to know more about MV, you can check out

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27:41

Gary Rosenfeld – Memphis Area Transit Authority

Transit Unplugged ·

2018/12/31

“The mindset of the transit manager really has to balance the past with the present, with one eye looking toward the future.”Gary Rosenfeld, CEO at Memphis Area Transit Authority (MATA), started his career as a bus driver. Now, he oversees a multimodal agency that has heritage trolley, fixed route, and demand response systems. In this episode, Rosenfeld elaborates on aligning MATA’s transit vision plan with the city’s new land-use area plan and why ‘a good transit authority must embrace mobility as

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28:19

Jeff Knueppel – Southeastern Pennsylvania...

Transit Unplugged ·

2018/12/14

“You’re caught between trying to do things for the public good – trying to create economic development – but you’re also trying to be a private business.”Jeff Knueppel is a structural engineer by trade. He worked at the frontlines of Southeastern Pennsylvania Transportation Authority (SEPTA) tackling aging infrastructure before working his way up the ranks at SEPTA before finally becoming General Manager. In this episode, Knueppel discusses the exciting nature of running a transit system with many

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24:28

Autonomous Vehicles

Transit Unplugged ·

2018/11/30

“We see the future in transportation systems like this.”We take a break from our regularly scheduled program to talk to a few different people about a topic that has the industry buzzing with anticipation… Autonomous Vehicles. In this episode, Paul chats with Alexander Schulze (AmoTech), Marcel Seelhofer (the COO of VBSH in Schaffhausen), and Peter Schneck the man who started the project to get the first autonomous shuttle running in regular transit service. They discuss the challenge of licensing

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31:39

Dorval Carter – Chicago Transit Authority

Transit Unplugged ·

2018/11/15

“At the end of the day, public transportation can still carry more people from point A to point B, in the peak periods of travel, than any other option that is out there.”Dorval Carter started his career in the legal field and got his first job out of school with the Chicago Transit Authority (CTA). He bounced between the FTA, CTA, and the DTO before being asked by Mayor of Chicago, Rahm Emanuel, to come back to the agency and become the President of CTA. In this episode, Carter goes into the

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29:54

Katharine Kelleman – Port Authority of Allegheny County

Transit Unplugged ·

2018/10/31

“We run the service, but the community owns it.”Our guest today took her first job right out of graduate school and has been part of five different transit agencies. Katharine Kelleman started her transit career as a transit planner for the City of San Angelo before moving to DART (Dallas), then MTA (Maryland), HART (Tampa), and most recently became the CEO of the Port Authority of Allegheny County in Pittsburgh.On this episode of Transit Unplugged, Katherine Kelleman talks about the unique

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27:38

Robbie Makinen – Kansas City Area Transportation...

Transit Unplugged ·

2018/10/15

“This is that job where you can affect more people’s lives in a day than most people get to do in a lifetime.”The passion in this week’s Transit Unplugged guest is second to none. Robbie Makinen came from a social work background and brought that mentality into the public transportation picture. He also served on the Kansas City Area Transportation Authority (KCATA) Board of Commissioners and has been its chairman before transitioning to CEO of KCATA.Makinen lost his vision six years ago, but that

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30:56

Rob Gannon – King County Metro

Transit Unplugged ·

2018/09/28

“How do we make sure that public transportation connects people to opportunity and that that transportation connection is not a barrier, but an enabler?”Congratulations to King County Metro for being named the best large transit system in North America by APTA. According to their General Manager and this episode’s guest, Rob Gannon, it’s vital to advance the importance of public transit and the services that fall under that umbrella. The challenge is to ‘broaden that umbrella and make sure customers

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30:19

Brad Miller – Pinellas Suncoast Transit Authority

Transit Unplugged ·

2018/09/14

“We were very proud to be the first transit system in the U.S. to have a contract with Uber on a first-mile, last-mile program.”Genetically born into the transit industry (his words, not ours), Brad Miller has a long history within public transit. Starting at Virginia Railway Express, Miller also was part of Potomac and Rappahannock Transportation Commission, Charlotte Area Transit System, and Des Moines Area Regional Transit Authority. Now, CEO of PSTA, Miller joins Transit Unplugged to elaborate

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30:42

Dave Genova – Regional Transportation District

Transit Unplugged ·

2018/08/31

“We’re on the cusp of a transportation transformation, and if we don’t lead it, we’re going to get left behind.”Dave Genova started in the oil and gas, and environmental industries before making it into public transit. What is a bit of a rarity, Genova has spent his entire transit career with a single agency. Now the General Manager and CEO of the Regional Transportation District (RTD), Genova joins Transit Unplugged to discuss RTD’s FasTracks program, how they use drones for maintenance, and the

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25:03

Blaine Rigler – RATP Dev USA

Transit Unplugged ·

2018/08/15

“How do you utilize the collection of data to turn it into something positive?”RATP Dev was founded in Paris almost 120 years ago and now operates in 14 countries. On this episode of Transit Unplugged, Blaine Rigler, President of RATP Dev USA, shares his thoughts about learning from other industries, the importance of data to improve safety and maintenance, and how increasing ridership is all about ease. He also discusses how transit agencies or providers need to think about the interoperability of

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27:54

John Lewis – Charlotte Area Transit System

Transit Unplugged ·

2018/07/31

“We’ve got to be willing to take some risk in order to make this system the most effective that we can.”John Lewis is no stranger to the ins and outs of the transit industry, having worked for MTA, GRTC, and LYNX. Lewis, now the CEO at Charlotte Area Transit System (CATS), joins Transit Unplugged to discuss the importance of folding the transit plans into the city’s development plans, CATS’ expanding rail system, first-last mile challenges, and why CATS needs to rethink the delivery of their bus

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32:56

Edward Johnson – LYNX

Transit Unplugged ·

2018/07/16

“When you know what you want to do, and you understand how to have fun while you are doing it, you can accomplish anything that you want.”Edward Johnson, CEO of LYNX, joins Transit Unplugged to talk about why transit systems need to be mobility managers. Using this philosophy, LYNX has been able to increase their OTP and decrease costs for their paratransit service. He also discusses LYNX FORWARD (a study to define the transportation needs of the region), the importance of partnering with entities

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398 results

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