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PODCAST

The Cutting Edge Japan Business Show

For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.

business management

All Episodes

14:30

45 Few Presentations Are Clear Enough

The Cutting Edge Japan Business Show ·

2019/09/02

We are only down to a few seconds today, when we start a talk before the audience decides their phones are more interesting than we are and they escape from us to the internet and social media. We need to plan our talks well to grab attention and maintain it throughout the talk. The job of a speaker has never been harder than it is today because the distraction rate is so high and the attention rate is so low. Be clear or lose you audience. Welcome back to this weekly edition every Tuesday of

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11:12

44 Middle Managers Are Your Firm's Lifeblood

The Cutting Edge Japan Business Show ·

2019/09/02

Middle Managers are going to be the leadership group most directly interacting with the younger generation of employees. We are on the cusp of entering the first ever free agent era of workers in Japanese history, as the population decline ensures that the young are in super demand. The people who are going to ensure they stay with you rather than leave for the rival’s firm will be your middle managers. I hope these Middle Managers understand what this demographic shift will mean for the way they

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10:04

43 Old School Japanese Service

The Cutting Edge Japan Business Show ·

2019/09/02

Customer service is a crowded field, with so many consumer products and services duking it out for survival. How do you stay in operation and how do you sustain that over hundreds of years? The thinking behind how you regard your customers is going to be paramount to consistent success. How do you demonstrate that philosophy toward your customers? Here is a classic example of how to stand out from the crowd and be a leader in customer service. Welcome back to this weekly edition every Tuesday

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08:59

42 Presentations Backed By Evidence Do Better

The Cutting Edge Japan Business Show ·

2019/09/02

It is a fine line we have to tread. We want to be supplying data etc as evidence to support what we are saying. However, there is the danger that the data overwhelms the point we are trying to make. It can also become a distraction from us, as everyone focuses on the screen and we disappear. We need to be the center piece and we need to make the data our servant rather than the other way around. Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show" I am

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10:04

41 How Do You Make People Feel

The Cutting Edge Japan Business Show ·

2019/09/02

Maya Angelou noted, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel”. Quite true isn’t it but recognizing something is true and actually conducting yourself along those tenets are quite different things. So on reflection, thinking about your daily interactions, how do you make people feel? Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show" I am your host Dr. Greg

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14:40

40 Bad Buyers

The Cutting Edge Japan Business Show ·

2019/09/02

The Buyer is God not King in Japan and that difference is huge here. There are so many cases of buyers treating sellers like dirt. The top prize has to go to the pharma industry dealing with haughty, arrogant doctors. There are other cases though where you persuade the President of something but you find the staff undermine the decision or just ignore it, because you went over their heads. Another favourite torture the seller game for buyers is getting you to lodge proposals, so they can satisfy

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10:30

39 Keys To Owning The Room When Presenting

The Cutting Edge Japan Business Show ·

2019/09/02

Should the business presentations world be a democracy where anyone can speak? Actually no. Who wants to sit there and be hammered boring, unprofessional, dismal speakers? What we really want is for our time to be well spent. To be enlightened, motivated, inspired, informed. There are some prerequisites for speakers in this regard and they all have to do with the motivation behind speaking. Why are they doing it and should they be doing it in the first place? Have they earned the right? Are

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09:25

38 Finding Your Confidence

The Cutting Edge Japan Business Show ·

2019/09/02

Our collective level of confidence can make a huge difference in the workplace. If we are prepared to try things, we will learn more and faster. Naturally, not everything will work, there will be mistakes, problems and failures along the way. The difficulty in Japan is that failure and mistakes are not embraced but avoided. The learning process from failure is truncated. Part of the problem is the way mistakes are handled. Rather than being seen as a learning proposition and accepted, the

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11:38

37 The Death Valley In Sales

The Cutting Edge Japan Business Show ·

2019/09/02

Sales is an emotional roller coaster. It is also a roller coaster of results. We have sales rolling in and we think this is great. We are kept super busy servicing the deals we have struck. Then it happens, we run out of gas. Suddenly, there are no sales coming in and we have to race around trying to stoke the fire to get something happening. This is the valley between the peaks of production and this is a harsh environment we should try and avoid at all costs. Welcome back to this weekly

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09:53

36 Conquering Public Speaking Nervousness

The Cutting Edge Japan Business Show ·

2019/09/02

Anyone presenting in public eye is going to experience fear. I am a veteran, having done over 500 public speeches and usually I am relaxed about speaking in front of an audience. But put me in front of an audience of Dale Carnegie High Impact Presentations instructors at a Dale Carnegie international convention, a room positively bristling with presentations expertise and I can tell you I get nervous. Getting nervous is natural. The interesting thing is what we do with the power inside us, that

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18:26

35 People Issues Are Always Hard

The Cutting Edge Japan Business Show ·

2019/09/02

Dale Carnegie Training conducted a global survey to examine what are the key people issues organisations are facing. The research identified three common macro trend areas: Leadership Development, Succession Planning and Employee Engagement. The results proved to be consistent across organisations, regardless of size, geography or industry. Leadership Developmentideas have been overtaken by the democratisation of innovation through the internet. Leaders no longer have a clear monopoly on

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14:19

34 The Holy Grail Of Sales

The Cutting Edge Japan Business Show ·

2019/09/02

We hadn’t thought of that or we hadn’t planned for that are holy grail of sales. This is what the client is saying silently to themselves because you have asked a really, really smart question about their business. Turning up to sell something and turning up to add value are not the same thing. The real pro salespeople turn up with value from the outset. They are thinking about the client’s business as if it was their own and they are drawing on all the other conversations they have had, all the

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12:50

33 Presentations Can Be Scary

The Cutting Edge Japan Business Show ·

2019/09/02

Speaking in front of groups is a learnt skill, except that we don’t bother to learn. Oh, so and so is a natural, they have the gift of the gab. We hear these types of things and imagine that an ability to speak in public is some inherent skill, that we don’t possess. We all learn the skill, except that some start earlier than others. It doesn’t matter, it is never to late to learn and the improvement challenge continues through our whole lives. Welcome back to this weekly edition every Tuesday

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11:36

32 Leading The Next Generation

The Cutting Edge Japan Business Show ·

2019/09/02

Who would have thought we would be seeing the job mobility we are witnessing today in Japan. This is a recent phenomenon and it will become a bigger topic for discussion going forward. The inability of companies to hire enough young people because of the decline in the youth population will see companies get into bidding wars to grab the talent. The winners will be those who train their middle managers on how to retain them. The losers will be left wondering what is going on. Welcome back to this

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28:44

31 Principled Salesperson

The Cutting Edge Japan Business Show ·

2019/09/02

There is no doubt that having a solid personal philosophy for how we deal with others is a sound idea. Few people however bother to develop a personal approach, so they are always floundering around trying to get on better with others. We are some much more interdependent in business today than we have ever been in the past. If you are in sales, then your people skills have to be simply excellent. But are they in fact excellent or are you floundering? Welcome back to this weekly edition every

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14:55

30 Spellbinding Speech Endings

The Cutting Edge Japan Business Show ·

2019/09/02

It is rare to see a presentation completed well, be it inside the organization, to the client or to a larger audience. The energy often drops away, the voice gradually fades out and there is no clear signal that this is the end. The narrative arc seems to go missing in action at the final stage and the subsequent silence becomes strained. It sometimes reminds me of classical music performances, when I am not sure if this is the time to applaud or not. First and last impressions are critical in

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17:22

29 Be More Self Aware

The Cutting Edge Japan Business Show ·

2019/09/02

If we want to improve we need to change. We can’t keep doing the same things in the same way and expect an improved outcome. Einstein defined that as “crazy”. This means we have to institute some behaviour change. Not easy. If it was easy, none of us would be overweight. We would all be able to simply alter our lifestyles and become more healthy. We have to change our thinking about the results we want and how we can achieve them. Welcome back to this weekly edition every Tuesday of "THE

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14:15

28 Don't Sell Me, Tell Me

The Cutting Edge Japan Business Show ·

2019/09/02

Nothing happens in business until a sale occurs. By the way, we are all in sales, whether we know it or not. If we are doing sales properly we are providing an immensely valuable service to our buyers. We are connecting them with goods and services which will help to grow their businesses. We fail our clients when we are not professional in sales and that means the ability to understand what the client needs. It is so simple so you have to ask yourself why so few Japanese salespeople do this

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17:22

27 Best Practice Women Presenters

The Cutting Edge Japan Business Show ·

2019/09/01

Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show" I am your host Dr. Greg Story, President of Dale Carnegie Training Japan and author of Japan Sales Mastery and we are bringing the show to you from our High Performance Center in Akasaka in Minato-ku, the business center of Tokyo. Well, where is this Cutting Edge? For all of us, the quality of our people is the cutting edge for success in Japan. In this show I will: Stimulate your thinking about ramping up

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14:12

26 End Your Stress

The Cutting Edge Japan Business Show ·

2019/09/01

We create stress for ourselves don’t we. We often do this through being disorganized and time poor at the same time. We get into a habit of how we work and it is usually not the most effective system. There are some simple steps we can take which will really help us to get more efficiency out of our way of working. Let’s take a look at how we can be more productive. Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show" I am your host Dr. Greg Story,

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