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PODCAST

FULL COMP: The Voice of the Restaurant Industry Revolution

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack

business entrepreneurship

All Episodes

00:35:29

Mark Bitterman on building a business to last

FULL COMP: The Voice of the Restaurant Industry... ·

2022/12/02

We often have such a clear vision for what our lives and our businesses will look like before we open. And then the flood comes and we’re so busy trying to survive that we forget to thrive. We forget why we got into this to begin with. And that “why”, for most of us, was love. Love of community, love of food, and love of revelry. Meet Mark Bitterman, a man who’s never forgotten his why and, no surprise, it’s served him well. Today we chat about finding our true North, holding on to it, and building

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00:37:59

Greg Provance on solving your people problem

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/25

Every problem has the same source and same solution: people. But, in the midst of a labor crisis, can we afford to be choosy in restaurant hiring? How hard can we push teams before we push them out the door? Greg Provance is a restaurant hiring expert and he’s come to chat about how to transition from managing employees to leading leaders. Today we talk tactics, tools, and strategies to level up ourselves and our teams. For more information on Greg, visit

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00:40:02

Kwini Reed on building an intentional restaurant

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/22

Think about all of the promises you’ve made to yourself. When you hit a certain revenue goal, that’s when you’re going to take that vacation. Think of all the plans you have to support and inspire your teams once you can afford it. Today’s guest, Kwini Reed, believes those intentions can become actions today. In our conversation, she shares exactly how she transformed building a restaurant and her life into that future vision in the present moment. For more information on her restaurants, visit

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00:34:09

Izzy Kharasch on lessons learned from 30 years of...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/18

When you have 30 years of restaurant consulting experience, you learn a lot. You get better over time, and what becomes clear are the truths that stand the test of time. Today we chat with Izzy Kharasch, an expert in restaurant consulting who’s had a front row seat to the evolution of our industry over the last 30 years. Our conversation runs the gamut from marketing gold to robot employees. That’s Izzy Kharasch. For more on Izzy’s company, visit

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00:37:17

Derek Brown on mindful mixology

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/15

In the restaurant industry, booze is our best friend and our worst enemy. It drives profitability, but the misuse and mishandling of booze can just as easily drive us out of business. In today’s episode, we speak with acclaimed mixologist and bar owner Derek Brown who’s advocating for a new take on an old vice. For more information on mindful mixology, visit positivedamageinc.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In

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00:36:53

Troy Hooper on optimizing for growth

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/11

Our guest today is Troy Hooper, a restaurant coach and consultant, who’s put his money where his mouth is and created eight different restaurant concepts, all under one roof. In this episode, Troy shares the blueprint he’s used to scale countless restaurant concepts as well as grow his own. For more information on Troy’s company, visit https://www.krpusa.com. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020, a few hundred

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00:36:22

Mark Braver on the lessons learned opening 30...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/08

Repetition is key to mastery. Today’s guest, Mark Braver has worked for some of the best concepts in the country and has personally opened over 30 restaurant locations. The lessons he’s learned through this process have led to a formulaic view of our industry that have not only made him a better operator, they can make us better too. For more information on The Fifty/50 Restaurant Group, visit https://www.thefifty50group.com. ____________________________________________________________ Full Comp is

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00:35:13

Jabin Troth on building an audience on social media

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/04

What does it take to acquire one million followers on instagram? In this episode we sit down with Jabin Troth of Licensed to Distill to discuss the step by step process he used to create a massive audience on social media and the tactics he used to transform that audience into a loyal community. If you’ve been struggling with what to say and how to say it on social, this is the episode for you. That’s Jabin Troth. For more information on Licensed to Distill, visit

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00:37:35

Erika Polmar on the present and future of the...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/11/01

One of the blessings that was born from the pandemic was the Independent Restaurant Coalition. A group of less than two dozen restaurateurs came together to advocate for all of us, and it was through their efforts that over 20 billion dollars was distributed to independents that desperately needed the funds. But, as the fight for survival ends, the fight to thrive begins we sit down with the IRC’s CEO, Erika Polmar, to discuss what’s next for the coalition and for the industry at large. That’s Erika

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00:36:37

Aaron Noveshen on building a better restaurant

FULL COMP: The Voice of the Restaurant Industry... ·

2022/10/21

How do you get better at doing anything? Practice makes perfect and, today’s guest, Aaron Noveshen has over 30 years of experience in building big brands. It began with his own brand, World Wrapps, and evolved into a restaurant building engine for entrepreneurs looking to win from day one. We sat down to discuss Starbird, his latest venture that fuses together the lessons he’s learned from building countless brands for others and the latest restaurant tech available. For more on Aaron Noveshen and

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00:37:51

Chef Quentin Garcia on bringing big city cuisine to a...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/10/18

What’s up with big chefs opening restaurants in small markets? The quest for that answer led me to Chef Quentin Garcia, who left successful restaurants in Napa to open a fine dining restaurant in Merced, California. His restaurant is literally the only fine dining restaurant in the area and today we sat down to discuss how his big city cuisine is faring in a small town. For more on Quentin’s restaurant, visit

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00:38:07

Restaurateur Will Guidara on delivering unreasonable...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/10/14

World-famous restaurateur Will Guidara is back with his latest project — and it’s not a restaurant, it’s a book. Will was made famous by the over the top service he provided at Eleven Madison Park and, as it turns out, there was a method to the madness. In this episode, Will and I sit down to discuss the formulaic way that he set expectations for his guests' experience and the process he created to exceed those expectations. Be sure to pick up a copy of Will’s book, “Unreasonable Hospitality”, when

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00:36:08

Chef Ray Garcia on owning your niche

FULL COMP: The Voice of the Restaurant Industry... ·

2022/10/11

Chef Ray Garcia is known for far more than his successful restaurants, he created an entirely new category of cuisine. Being a culinary pioneer isn’t without its difficulties though, and today we discuss how challenging his community’s perceptions around food created a landmark restaurant. For more on Chef Garcia and his upcoming projects, visit https://chefraygarcia.com/. ____________________________________________________________ Full Comp is brought to you by Yelp for Restaurants: In July 2020,

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00:36:29

Chef Melissa Martin on unique alternatives to the...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/10/07

There are folks out there who see the world differently, and those visionaries are building very different restaurant concepts. In reinventing the model, they have no competition and there’s a ton we can learn from the trail they’re blazing. Today we chat with Chef Melissa Martin of Mosquito Supper Club, a new kind of restaurant located in a very old place. In our conversation, Melissa shares the inspiration behind the unique concept and how she’s built a national audience off the back of a local

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00:37:56

Vitaliy Katsenelson on how to win the game of business

FULL COMP: The Voice of the Restaurant Industry... ·

2022/10/04

If we want to run a better restaurant business, we need to become better businesspeople. Today we chat with Vitaliy Katsenelson about improving our lives and our businesses by getting our soul in the game. This isn’t about self help or aligning your chakras, this is practical advice built on real life experience. Vitaliy’s decades of experience as a value investor provide a unique perspective into what makes a business sustainable and how business owners can evolve into founders. Check out Vitaliy

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00:37:30

Timm Chiusano on why your story matters

FULL COMP: The Voice of the Restaurant Industry... ·

2022/09/30

I don’t know today’s guest, Timm Chiusano, personally…but I do. I do because I follow him on TikTok where he crafts daily stories that walk you through his life. Timm’s not a daredevil or a world traveler, he’s just a regular person. A corporate executive with a wife, a child and a penchant for protein bars. So why do I tune in daily to see what he’s up to? Honestly, I’m not sure and I thought that was worth a conversation. So I’m sitting down with Timm to figure out what makes him interesting

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00:32:26

Sergio Perez on creating an omnichannel brand

FULL COMP: The Voice of the Restaurant Industry... ·

2022/09/27

Maybe we’re trying too hard with all of the discounts and specials. Think about it, what would your favorite restaurant need to do to convince you to come back? Very little, right? More than anything, you just need to remind your best guests that you still exist and that’s where a guy like Sergio Perez comes into play. Sergio is the head of omnichannel for Bojangles and he’s taken this regional brand and given them a national audience. If you’re looking get more digital face time with your guests,

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00:34:51

Karl & Sarah Worley on building a better business plan

FULL COMP: The Voice of the Restaurant Industry... ·

2022/09/23

Great restaurants stem from running great businesses and today we’re going to talk about the business of running restaurants. Our guides on this exploration of what a successful business plan looks like will be Karl and Sarah Worley, a married couple who turned their love of biscuits into a thriving restaurant brand. They’ve built their business on the back of foundational principles and bleeding edge management strategies that have revolutionized their lives and their restaurant. Today we unpack

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00:36:46

LA Chef Conference on how to build community within...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/09/20

Brad Metzger has been the glue binding our industry together for more than a decade. He and his team have helped set the trajectory for countless chefs, owners and operators, helping them build the teams they need to thrive. He’s one part career counselor, one part therapist and one part big brother, and when he decided to bring our industry together by creating a first of its kind conference in Los Angeles, everyone was impressed but no one was surprised. Today we sit down with him, his partner in

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00:36:18

Bruce Nelson on the numbers behind profitability

FULL COMP: The Voice of the Restaurant Industry... ·

2022/09/16

Bruce Nelson never dreamed of becoming the Chief Financial Officer of a restaurant group, he wanted to be a restaurateur just like the rest of us. But, when he achieved his dream of restaurant ownership, his life became a nightmare. Coming off hard years and the closure of the restaurant, he took the time to figure out why. It was the math. On a foundational level, his business was doomed to fail from the beginning because he was using bad math. In today’s conversation Bruce walks us through what a

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652 results

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