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PODCAST

The Motor Files Podcast

"Your Front Row Seat To The Auto Industry’s Latest Trends"Chris Clarke brings 20 years of dealership experience and 12 years as a Toyota-trained Parts Manager to The Motor Files. This podcast offers auto enthusiasts clear and practical insights into the latest car technologies, industry updates, maintenance tips, and buying strategies.With a mix of solo episodes and occasional guest appearances, Chris shares two to three episodes each week, giving listeners the tools to make informed decisions and

leisure automotive

All Episodes

13:28

What If Toyota Was Right?

The Motor Files Podcast ·

2022/01/25

Toyota has been slow to adopt electric vehicles. This is due to the fact they choose to accept the status quo and test for alternatives for both the environment and customers.Today we share their views on this.Link to the EV Revolution video: https://www.youtube.com/watch?v=1WkPOjJDXLU&t=13sLinks to the featured articles:

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9:52

Proof Of After Sales Podcast

The Motor Files Podcast ·

2022/01/18

Customers are no longer afraid to show their disappointment using social media for the world to view. Today's episode highlights just how they are willing to show how unsatisfied they are with some members of our auto industry.Please remember to like, share and leave your comments.Videos are uploaded weekly.For the full video you can find here on my YouTube channel: https://youtu.be/gZvb06nuiF4If you want me to continue making videos like these, please donate to our paypal account:

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13:23

The Ugly Truth About PARTS AND SERVICE IN THE SALES...

The Motor Files Podcast ·

2022/01/11

Car sales only make of 58% of sales and 26% of Gross Profit. However, emphasis is always placed on the sales department and how much deliveries they can push through the door.This video breaks down various components of the delivery process and how dealerships and dealers have gained the reputation to take more from the unsuspecting buyer.Link to video featured video:https://www.youtube.com/watch?v=MleR3FFaKMULink to video featured video:https://www.youtube.com/watch?v=MleR3FFaKMUPlease remember to

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8:30

Cover Girls Auto Dealing

The Motor Files Podcast ·

2022/01/04

"Entrepreneur offers hope to women with auto-detailing business" Kayla Kh, an entrepreneur opened a small, independently-owned auto-detailing business in London, Ont. hires women in need of new skills and a second chance.She came up with the idea for the business following the death of her older brother, Sam where together they used to pass around food to homeless people and had a big desire of helping the ones who are in need." This is her

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13:48

Dealerships Handle Accountability Podcast

The Motor Files Podcast ·

2021/12/30

Dealerships handle a lot of situations on a daily basis but do they utilize policies and procedures to ensure staff is held accountable?We explore this topic in this episode and share a video from a frustrated customer. We also share a view from a mechanic giving technical advice.Please remember to like, share and leave your comments.Videos are uploaded weekly.For audio listeners you can find the full podcast here: https://youtu.be/O2tHj5IYkkUIf you want me to continue making videos like these,

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7:59

We Need More Shecanics

The Motor Files Podcast ·

2021/12/21

Patrice Banks is a genius entrepreneur who also is the owner of Girls Auto Clinic located in Philadelphia, Pennsylvania. In response to a national problem of women being taken advantage of at many auto repair shops owned by men, Patrice launched her own garage and company to give women a more comfortable experience.Today we share her

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21:10

"Dealership Consolidation Happening At A Fast Rate" |...

The Motor Files Podcast ·

2021/12/14

More than half of all vehicle sales in Canada, 58% were handled by group owned franchised dealerships in 2017 and has not slowed down since. Today we look at the growing trend and why single owned dealerships should be strategic if they want to continue making an impact in today's tight and competitive market. Article link: https://canada.autonews.com/article/20180806/CANADA/180809850/dealership-consolidation-happening-at-stunning-pace-in-canadaPlease remember to like, share and leave your

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10:54

"Mechanics Going Their Own Way?"

The Motor Files Podcast ·

2021/12/07

We react to the website www.yourmechanic.com and share our views and overview of this service which allows mechanics the ease to work on their own. With the increased competition plus the cost associated with operating your own garage, this service allows mechanics the flexibility to exercise their options. And gives customers the choice to choose where and when they would like to have their vehicle serviced......7 days a week!Full video is available on my YouTube Channel:

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9:31

"Is There A Code Of Conduct For Dealerships?"

The Motor Files Podcast ·

2021/11/30

Today we skim over a few headings a particular manufacturer has for its Code of Conduct. With the obvious "exodus" of some mechanics leaving dealerships, is it safe to ask...."Is There A Code Of Conduct For Dealerships?"Sources:https://global.toyota/en/company/vision-and-philosophy/toyotaway_code-of-conduct/http://christxee.com@painted.aestheticPlease remember to like, share and leave your comments.Videos are uploaded weekly.If you want me to continue making videos like these, please donate to our

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17:17

"Will We Be Ready For The EV Revolution?"

The Motor Files Podcast ·

2021/11/24

This episode goes in depth with other articles and contributions from journalists who discuss the challenges facing the auto industry and the customers at large as we race to meet the Federal mandate to have zero emission vehicles by 2035.But will we be ready?Links:https://www.cbc.ca/news/canada/windsor/electric-vehicles-mechanics-windsor-college-1.6196274https://globalnews.ca/news/8039066/canada-zero-emission-electric-vehicles/This is Parts Talk, I'm your host Chris Clarke. The full video is

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25:42

"Learn From Our Predecessors And Exceed Our...

The Motor Files Podcast ·

2021/11/18

"Learn from our predecessors and exceed our predecessors respectfully"This is a follow up from part one, please give it a listen to better understand the topic!I learned that phrase when I attended and participated in The Toyota Way Sales And Marketing at The Toyota Global Knowledge Centre.But this is something I already knew. I was practicing this all my life. I grew up with my grandparents. So I always had the utmost respect for my elders.And so this episode will do just that. For this episode we

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24:28

"Learn From Our Predecessors And Exceed Our...

The Motor Files Podcast ·

2021/11/16

"Learn from our predecessors and exceed our predecessors respectfully"I learned that phrase when I attended and participated in The Toyota Way Sales And Marketing at The Toyota Global Knowledge Centre.But this is something I already knew. I was practicing this all my life. I grew up with my grandparents. So I always had the utmost respect for my elders.And so this episode will do just that. For this episode we interview Desmond "Desi" Smith or "Uncle Desi". Father, Husband, Mentor and to most...a

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15:52

Nissan Leaf Customer Frustrated Podcast

The Motor Files Podcast ·

2021/11/08

Owner of the all electric Nissan Leaf is frustrated by the difficulty of getting a new battery. "Same old same old" as the saying goes. We react to an article first published by Dianne Buckner CBC News on Oct 26, 2020 describing one customer's "misadventure" trying to keep his vehicle on the road while making his own contribution to the environment.You can find the article here:https://www.cbc.ca/news/gopublic/nissan-leaf-electric-vehicle-new-battery-1.5769998Remember to hit the like button,

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9:34

The Role of The Parts Department

The Motor Files Podcast ·

2021/11/02

Today we go into the Role of The Parts Department and its main purpose and contribution to the dealership as a profit centre.Dealerships must invest in infrastructure aka "profit centres" especially with an unstable new car market. While Most regions across the world understand this philosophy, not so much in North America with consistent competition with a growing pre owned and used car market. This gives way to cheaper alternatives in mechanic shops, garages and aftermarket parts stores.Chris

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48:22

Technology And The Dealership w/ Phil Walker

The Motor Files Podcast ·

2021/10/26

Parts Talk is joined by experienced IT Technician and Software Creator, Phil Walker, who takes us through the evolution of technology and its impact on dealerships and garages throughout the years.Listen to how much mechanic are needed and how much life has to offer if they take this career seriously.Podcasts are uploaded weekly.For visual watchers, you can find the full podcast here: https://www.youtube.com/channel/UCVuGaou_R3VhVy_51jjp6IAIf you want me to continue making videos like these, please

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12:10

How Engineers Keep Mechanics Miserable

The Motor Files Podcast ·

2021/10/19

This episode goes in how Automotive Engineers over the years seem to purposely keep mechanics miserable.You will find real life examples of these situations on my YouTube channel "Parts Manager Professional"

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37:09

Ambassadors In The Dealership w/ Chris Craig

The Motor Files Podcast ·

2021/10/13

Chris Craig joins my podcast as he shares his experience being an ambassador in the dealership in assisting others to enhance the customer experience while creating value. You can learn so much more from his channel on TikTok at https://vm.tiktok.com/ZM8NPHEGn/Listen to how much mechanic are needed and how much life has to offer if they take this career seriously.Videowatchers you can find the full podcast here: https://www.youtube.com/channel/UCVuGaou_R3VhVy_51jjp6IAIf you want me to continue

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14:07

Unethical Things Mechanics Do To Rip People Off w/...

The Motor Files Podcast ·

2021/10/05

This episodes goes into some of the complaints customers posted about things some mechanics and shops do to rip people off. We look into some of theses the posts while giving suggestions and hope we can change the perceptions going forward in a fragile industry that has been tarnished over the years. Link - https://www.quora.com/What-is-the-most-common-unethical-thing-most-mechanic-or-repair-shops-do-to-rip-the-customer-offMechanic Prayer from Tiktok - @eric_andrews1

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40:54

Mechanics Are Needed w/ Chris Leadbetter

The Motor Files Podcast ·

2021/09/28

Special Guest Chris Ledbetter takes us through his many adventures within the auto industry and his journey in the dealerships from a Service Writer to now an Assistant Manager in one of the largest dealership groups in Ontario.Listen to how much mechanic are needed and how much life has to offer if they take this career seriously.Remember to hit the like button, download and share this podcast. You will find the full video of this episode on my Youtube Channel - Parts Manager Professional.If you

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11:30

Why Some Mechanics Are Leaving Dealerships (TikTok...

The Motor Files Podcast ·

2021/09/21

Dealerships and Garages are faced with the challenges of finding good mechanics, but are they willing to explore the reasons why some mechanics choose to leave Dealerships or the trade all together? Today's episode explore one mechanic who gives his encounter why he left while and how a Dealership tried to undermine the law in doing so. In addition, I share other experiences of what is wrong with the current state of the Auto Industry........Hope you EnjoyTikTok link: @mechani_lyfeIf you want me to

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