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PODCAST

Stop Requested

Stop Requested is a podcast hosted by Christian Londono and Levi McCollum, where they explore all things transit—from public transportation trends and innovations to the daily experiences of riders and transit professionals. Join them for insightful discussions, industry interviews, and a behind-the-scenes look at the challenges and successes shaping the future of mobility. Whether you"re a transit enthusiast, professional, or curious commuter, Stop Requested is your stop for all things transit!

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All Episodes

00:50:46

Modernizing Fare Collection to Meet the Needs of...

Stop Requested ·

2025/03/31

In this episode of Stop Requested, Levi McCollum and Christian Londono discuss the evolution of fare collection systems and their impact on transit agencies. From traditional cash-based methods to modern cashless technologies, they explore the challenges of legacy systems and the benefits of upgrading. Learn how improved farebox technology can reduce dwell times, streamline operations, enhance rider satisfaction, and optimize revenue collection. Whether you're a transit professional or just curious

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00:31:28

Safeguarding Transit Workers and Strengthening Public...

Stop Requested ·

2025/03/24

We’re bringing back an important conversation in this re-run episode of Stop Requested. Christian and Levi address the pressing issue of assaults on transit workers, highlighting alarming trends that show a rise in incidents over the past 15 years. They discuss the lasting effects on bus operators from PTSD to workforce shortages and examine the societal factors driving these challenges. The episode explores strategies like operator barriers, panic alarms, and public awareness campaigns, along with

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00:34:48

Top Moments from the 2025 TTA State Conference and Expo

Stop Requested ·

2025/03/17

In this episode of Stop Requested, Levi and Christian recap the Texas Transit Association Conference, Expo, and Rodeo held in McAllen, Texas. Christian shares firsthand insights on the event’s highlights, from industry-leading sessions and vendor showcases to the competitive energy of the roadeo. They also discuss the role of APC certification in 2025, the power of networking at transit conferences, and a surprising fact about McAllen that might just put it on your travel list. Tune in for a full

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00:31:10

Revisiting APC Certification and What Transit...

Stop Requested ·

2025/03/10

In this special replay episode of Stop Requested, Levi and Christian revisit an essential conversation about Automatic Passenger Counting (APC) technology and its impact on public transit agencies. With the 2025 APC recertification deadline set by the FTA fast approaching, they break down why agencies need to act now and the operational benefits of certification. They also highlight ETA Transit’s innovative tool, Tally, designed to streamline APC data collection, saving agencies time, reducing

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00:35:54

Artificial Intelligence is Reshaping Public Transit...

Stop Requested ·

2025/03/03

Artificial intelligence is revolutionizing public transit, bringing smarter service, safer rides, and a better passenger experience. In this episode of Stop Requested, hosts Levi McCollum and Christian Londono explore how AI is streamlining operations—from predictive maintenance and real-time scheduling to intelligent chatbots and fare enforcement. Discover how agencies are using AI to improve efficiency, enhance safety, and rethink the future of mobility.

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00:32:34

What We Learned at the 2025 Transit Bus Summit

Stop Requested ·

2025/02/24

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono explore the unique experience of the Transit Bus Summit, an event that goes beyond traditional transit conferences by fostering direct, meaningful connections between agencies and vendors. Christian shares key takeaways from this year’s summit, including discussions on integration challenges, open data standards, and the growing demand for infotainment and hardware reliability. Hear firsthand how this tailored approach to

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00:50:34

How Manteca Transit Champions Community Involvement...

Stop Requested ·

2025/02/17

In this episode of Stop Requested, hosts Levi McCollum and Christian Londono welcome Juan Portillo, Public Works Manager Transit at the City of Manteca, to share his inspiring journey and reveal the human side of public transportation. Discover how on‑time performance, innovative route planning, and genuine community engagement transform transit from a mere service into a lifeline that connects seniors, youth, and families while paving the way for a brighter future. Tune in for a fresh perspective

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00:40:48

Why ‘On Time’ Isn’t Always on Target

Stop Requested ·

2025/02/10

Levi and Christian unpack the complexities behind on-time performance, exploring why being early can be worse than being late, how operators juggle impossible schedules, and the hidden challenges agencies face in defining and maintaining punctuality. They break down how this simple-sounding stat can be surprisingly complicated—and why it matters to both riders and agencies.

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00:38:40

Is Ridership the Gold Standard for Transit Success?

Stop Requested ·

2025/02/03

Ridership numbers often dominate transit discussions, but should they be the ultimate measure of success? Levi and Christian unpack the pros and cons, exploring how accessibility, service quality, and community impact factor in. Is a packed bus always a sign of a great system, or is there more to consider? Tune in for a thought-provoking conversation on what truly makes public transit effective.

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00:32:22

How Palm Tran Drives Ridership Growth with Planning...

Stop Requested ·

2025/01/27

In this special episode of Stop Requested, hosts Levi McCollum and Christian Londono welcome their first-ever guest, Yash Nagal, Director of Transit Planning at Palm Tran. Together, they dive into the nationwide surge in transit ridership, explore innovative strategies like Palm Tran's Buslink program, and discuss how frequency and integration can transform public transportation. Yash shares key insights on tailoring services to community needs, the role of land use in transit success, and why

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00:31:01

Driving the Global Transition to Battery Electric Buses

Stop Requested ·

2025/01/20

In this episode of Stop Requested, Christian Londono and Levi McCollum explore the global landscape of battery electric bus adoption. From Shenzhen's fully electrified fleet to the ambitious goals in Latin America and Europe, they examine the challenges, successes, and trends shaping zero-emission transit worldwide. Tune in as they discuss the impact of policies like Buy America, the role of global manufacturers, and the environmental implications of electric vehicle batteries. Don't miss

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00:30:16

Leading the Charge to Zero-Emission Transit

Stop Requested ·

2025/01/13

What does it take to electrify a transit fleet? In this episode of Stop Requested, Levi McCollum and Christian Londono explain the challenges and benefits of zero-emission buses. Learn about the key technologies — from battery-electric to hydrogen fuel cells — and why transit agencies are racing to secure funding and develop Zero Emission Transition Plans. They also cover practical tips for agencies looking to start the shift, including infrastructure planning, working with power providers, and

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00:16:15

Reflecting on 2024’s Top Transit Stories

Stop Requested ·

2025/01/06

In this episode of Stop Requested, Christian Londono and Levi McCollum kick off 2025 by reflecting on the top 10 transit stories of 2024, as highlighted by Mass Transit magazine. From Penn Station’s capacity challenges to tackling wildcatting in San Diego, they explore major milestones, key trends, and what these stories mean for the future of public transportation. Plus, they give shoutouts to 2024’s 40 Under 40 honorees, celebrating the rising stars shaping the industry.

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00:22:28

Using Transit Swag to Build Brand Loyalty and Advocacy

Stop Requested ·

2024/12/30

In this episode of Stop Requested, Christian Londono and Levi McCollum explore how transit agencies are turning swag into powerful tools for branding, engagement, and creating community pride. They discuss the value of collectible transit merchandise, share their favorite swag stories, and uncover how these items build deeper connections with riders and fans alike.

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00:27:30

Transit Traditions to Celebrate the Holidays

Stop Requested ·

2024/12/23

In this festive episode of Stop Requested, Levi and Christian explore the delightful tradition of transit buses taking center stage in holiday parades and celebrations. From historical roots in London and New York City to the behind-the-scenes efforts of transit agencies, they discuss how these rolling holiday displays strengthen community ties and promote public transit. They also share insights on planning holiday services, detours, and the logistical challenges of decorating and staffing these

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00:31:28

Safeguarding Transit Workers and Strengthening Public...

Stop Requested ·

2024/12/16

In this episode of Stop Requested, Christian and Levi tackle the urgent issue of assaults on transit workers, exploring alarming statistics that reveal a troubling rise in incidents over the past 15 years. They discuss the profound impact on bus operators, from PTSD to workforce shortages, and examine the societal factors contributing to these challenges. The conversation highlights strategies such as operator barriers, panic alarms, and public awareness campaigns, alongside new federal directives

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00:25:10

Addressing Transit Insecurity and Its Impact on...

Stop Requested ·

2024/12/09

In this episode of Stop Requested, Christian and Levi focus on the issue of transit insecurity, examining how unreliable transportation impacts individuals and communities. Inspired by a recent Mass Transit Magazine article and national studies, they discuss challenges like poverty, access to opportunities, and the trade-offs between ridership and coverage. The conversation highlights innovative solutions such as on-demand systems, improved frequency, and increased public transit investment to

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00:14:10

Cracking the Code to CDL Shortages in Transit Operations

Stop Requested ·

2024/12/02

In this episode of Stop Requested, Christian and Levi tackle the critical issue of CDL driver shortages in the transit industry. They explore the challenges agencies face, including workforce gaps exacerbated by macroeconomic conditions, and discuss innovative strategies such as in-house CDL training, vocational partnerships, and creative recruitment campaigns. With insights on the importance of treating bus operations as a career, competitive pay, and addressing safety concerns, they emphasize how

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00:33:22

Balancing Transit Service and Community Needs During...

Stop Requested ·

2024/11/25

In this episode of Stop Requested, Christian and Levi discuss the complexities of providing transit services during the holiday season. They explore the challenges agencies face, such as fluctuating ridership, detours, and staffing constraints, as well as the critical role of technology like CAD/AVL systems and GTFS real-time feeds in ensuring smooth operations. Drawing on personal experiences and industry insights, they share strategies for tailoring service levels, piloting new offerings, and

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00:30:45

Reflecting on the Leadership and Legacy of Clinton B....

Stop Requested ·

2024/11/18

In this heartfelt episode of Stop Requested, Christian and Levi reflect on the life and legacy of Clinton B. Forbes, marking one year since his passing. They share personal memories of working with Clinton, recalling his charisma, dedication to customer service, and transformative leadership in public transit. From his ambitious projects like the Route Performance Maximization plan to his commitment to community service through United Way, Clinton’s impact was profound. Join them in honoring his

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65 results

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