PODCAST

Best Manager Ever

Best Manager Ever reveals the secrets of successful management and empowers leaders to build winning teams. Join a community dedicated to sharing insights and stories from the most successful and beloved leaders in the startup world. All guests have been nominated as the “best manager ever” by a recent direct report. Before each interview, we go behind the guest’s back to collect feedback and stories from their team about what they’re *actually* like to work for. Then we sit down with the guest to

business careers

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41:39

Best Manager Ever: Katie Corder- Paul

Best Manager Ever ·

2024/11/27

Katie Corder-Paul is a beloved leader. She’s currently building a portfolio career, as the Head of Operations and Customer Success at early-stage startup levelheaded and the first-ever Executive in Residence at Fort Light.Previously, KCP was an early employee at Guild Education and held leadership roles in ops and customer success at Proof, Nomad, and Sondermind.Katie’s past direct reports LOVE her, and we think you will too. They praise her for being a fierce advocate for her team, a warm and

40:56

Best Manager Ever: Doug Hanna

Best Manager Ever ·

2024/11/20

Doug Hanna, President & COO at Kustomer and former President and COO at Grafana Labs, is renowned for his expertise in customer service and operational excellence, having significantly contributed to the growth of companies like Help.com and Zendesk. During his tenure, he helped scale Grafana Labs from a team of 70 to over a thousand employees.Doug's direct reports praise his hyper-rationality, exceptional context-switching abilities, and a balanced approach to management that marries analytical

36:32

Best Manager Ever: Lauren Werner

Best Manager Ever ·

2024/11/13

Lauren Werner is the COO of Shop Shops, a live stream shopping app with a talented team of 50-60 employees across five countries. She is an experienced operations executive with a record of piloting, scaling, and managing new businesses and marketplaces.Lauren is lauded by her direct reports as a stabilizing force with an unflappable presence, known for her empathy, clear communication, and methodical approach to managing and scaling distributed teams.In this episode, Annie Riley, Founder of Fort

39:16

Best Manager Ever: Sean Twersky

Best Manager Ever ·

2024/11/06

Sean Twersky is Head of Business Operations at Even Up, and previously Instacart. He has 15+ years of experience that thrives on bringing structure to even the most chaotic situations and scaling for long term success.Sean’s direct reports across various companies describe him as a bright, adaptable leader and a great equalizer who successfully manages diverse teams.On this episode, host Annie Riley, Founder of Fort Light, explores Sean's methods for helping direct reports grow in ambiguous

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Best Manager Ever

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