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PODCAST

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.comJeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later

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All Episodes

28:53

Reintroducing Tony Roma's: CEO Mina's Vision for...

The Restaurant Technology Guys Podcast brought to you... ·

2025/04/07

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Mina, the CEO of Tony Roma's. The discussion covers Mina's unique journey from an attorney conducting due diligence during the 2020 pandemic to becoming the permanent CEO in 2023. Mina shares her vision for revitalizing the beloved brand, focusing on menu innovation, expanding both domestically and internationally, and appealing to Gen Z and Millennials. The conversation highlights the brand's resilience, th...

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39:58

Sustainable Growth and Modern Strategy: Pollo...

The Restaurant Technology Guys Podcast brought to you... ·

2025/03/31

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes back a returning guest from Pollo Campero. They discuss sustainable growth, entering new markets, and engaging guests through modern platforms. The guest, Pollo Campero’s VP of Franchise Development, shares insights on brand expansion, customer experience, and leveraging technology. They delve into the brand's strategic efforts during the pandemic, including implementing a mobile app, optimizing kitchens, a...

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42:09

Unlocking Restaurant Success with Seth Temko:...

The Restaurant Technology Guys Podcast brought to you... ·

2025/03/24

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by hospitality tech veteran Seth Temko of Full On Strategy. Seth shares insights from his 25 years in the industry, discussing his various roles in pioneering restaurant tech initiatives and innovations. They delve into Seth's newest venture, Full On Strategy, a consultancy aimed at helping restaurant and tech companies implement effective go-to-market strategies. The episode explores the importance of awarenes...

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37:18

Succeeding in the Restaurant Industry with NRN's Sam...

The Restaurant Technology Guys Podcast brought to you... ·

2025/03/17

Succeeding in the Restaurant Industry with NRN's Sam Oches In this episode, Jeremy Julian hosts Sam Oches, Editor in Chief of The Nation's Restaurant News, to discuss significant trends and insights shaping the restaurant industry in 2025 and beyond. Sam highlights the success strategies of top restaurant brands like Texas Roadhouse, Chick-fil-A, Raising Cane's, and Jersey Mike's, emphasizing consistency, quality, and efficient operations. They also explore innovation while maintaining brand...

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35:32

Restaurant Tech Innovations: AI, Dynamic Pricing, and...

The Restaurant Technology Guys Podcast brought to you... ·

2025/03/10

Restaurant Tech Innovations: AI, Dynamic Pricing, and Future Trends with Joe Gaskowski In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Joe Gaskowski, Senior Editor at Restaurant Business, to discuss the state of the restaurant industry, especially casual dining, and future technological trends. They talk about the impact of AI in areas such as drive-thrus, back-of-house operations, and marketing. The conversation also delves into the controversial d...

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36:19

Innovating Consistency: Donato's Pizza with CEO Kevin...

The Restaurant Technology Guys Podcast brought to you... ·

2025/03/03

Innovating Consistency: Donato's Pizza with CEO Kevin King In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Kevin King, the CEO of Donatos Pizza, a legacy brand based in Columbus, Ohio. Kevin shares his journey in the restaurant industry, including his return to Donatos, and discusses the company's unique value proposition and operational consistency. The conversation delves into Donatos' emphasis on high-quality ingredients and their strict adherenc...

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32:29

Navigating Tariffs and Technology: Insights from...

The Restaurant Technology Guys Podcast brought to you... ·

2025/02/24

Navigating Tariffs and Technology: Insights from Canada's Restaurant Guy, Jay Ashton In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Jay Ashton, known as Canada's Restaurant Guy. They delve into the non-political impact of regulations, especially tariffs, on the restaurant industry in both Canada and the U.S. Jay shares his extensive experience in the restaurant supply chain, discusses the potential severe impact of upcoming tariffs similar to or wo...

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51:30

Unlocking Restaurant Success: A Deep Dive with Matt...

The Restaurant Technology Guys Podcast brought to you... ·

2025/02/17

Unlocking Restaurant Success: A Deep Dive with Matt Plapp on Marketing and Loyalty In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Matt Plapp, a seasoned marketing expert in the restaurant industry and CEO of America's Best Restaurants. Matt, also known as the Chief Energy Officer, shares insights on creating memorable guest experiences and leveraging digital loyalty programs to keep restaurant guests returning. He discusses his journey from working...

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35:13

Boosting Restaurant Revenue with Digital In-Venue...

The Restaurant Technology Guys Podcast brought to you... ·

2025/02/10

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian, CRO of Custom Business Solutions with over 25 years in restaurant tech, hosts Can, a serial entrepreneur and founder of Finch. Finch offers innovative digital media platforms tailored for restaurants, allowing them to advertise in-house specials and sell screen time to third-party advertisers. Can explains how Finch aims to help restaurant owners enhance guest experiences, drive behavior, and boost margins without incur...

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36:02

Navigating Restaurant Tech and Trends with Alicia Kelso

The Restaurant Technology Guys Podcast brought to you... ·

2025/02/03

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Alicia Kelso, Executive Editor for Nations Restaurant News. They discuss a wide array of topics, including Alicia's extensive background in restaurant journalism, the current and future trends in the restaurant industry, and the impacts of automation and technology on restaurant operations. They also touch on the importance of providing value and a holistic experience to consumers, the challenges and st...

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31:34

Revolutionizing Restaurant Tech: Yaro's Journey with...

The Restaurant Technology Guys Podcast brought to you... ·

2025/01/27

Revolutionizing Restaurant Tech: Yaro's Journey with PickPadIn this episode of the Restaurant Technology Guys podcast, Jeremy Julian interviews Yaro, a multiple-time founder in the realm of restaurant technology. Yaro shares his background, detailing his migration from Ukraine to the United States and his 15-year journey in developing tech solutions for the restaurant industry. The discussion focuses on Yaro's latest innovative product, PickPad, a modular system aimed at optimizing the pickup...

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40:08

Empowering Family Businesses: Insights from 'The...

The Restaurant Technology Guys Podcast brought to you... ·

2025/01/20

Empowering Family Businesses: Insights from 'The Family Business Manifesto'In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by business coach and author Mike to discuss his new book, 'The Family Business Manifesto.' The conversation delves into the unique challenges and dynamics of family-run businesses, sharing key lessons from the book that aim to help such enterprises thrive. Mike highlights the importance of establishing clear roles, responsibilities...

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39:03

Revolutionizing Beverage Service: Rishabh's...

The Restaurant Technology Guys Podcast brought to you... ·

2025/01/13

In this episode of the Restaurant Technology Guys Podcast, host Jeremy Julian talks with Rishabh, a serial entrepreneur aiming to transform the beverage industry with his innovative startup, Sidework. The discussion delves into the current challenges faced by the beverage sector, especially in coffee shops and bars dealing with complex drink orders. Rishabh explains how Sidework's agnostic ingredient dispensing system simplifies and speeds up the preparation process, improves accuracy, and en...

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43:48

Transforming Restaurant Ownership with Andrew Scott:...

The Restaurant Technology Guys Podcast brought to you... ·

2025/01/06

In this episode, Jeremy Julian speaks with Andrew Scott, a former restaurant owner who transitioned into empowering restaurant owners through his company, Ownership Training. Andrew shares his journey from struggling with restaurant management to founding a company that helps other restaurateurs scale their businesses and regain their freedom. The discussion covers his three-step process to enhance restaurant profitability, effective hiring practices, and understanding business seasonality. A...

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34:28

Maximizing Kitchen Efficiency with QSR Automations'...

The Restaurant Technology Guys Podcast brought to you... ·

2024/12/30

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Brian Wayne, VP of Customer Success at QSR Automations. They discuss how QSR Automations' technology solutions, such as the ConnectSmart kitchen display system and front desk software, enhance kitchen efficiency and guest experience. Brian shares insights into his journey with QSR Automations, the evolution of their products, and the importance of data in improving restaurant operations. The conversation hig...

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34:00

Data-Driven Success: Exploring RAD's Impact on...

The Restaurant Technology Guys Podcast brought to you... ·

2024/12/16

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian, Chief Revenue Officer of Custom Business Solutions, is joined by Jeff Porter and Ryan Burhorn, co-founders of RAD, a next-generation analytics platform designed for restaurant operators. Their guest, James McGee, CFO and franchisee at Dave's Hot Chicken, shares insights into how RAD helps the rapidly growing brand make data-driven decisions that improve guest and employee experiences. The discussion covers RAD's innovat...

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33:31

Unlocking First-Party Delivery with Uber Direct: A...

The Restaurant Technology Guys Podcast brought to you... ·

2024/12/09

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian is joined by Brandi Villareal, head of Uber Direct's online food delivery for the U.S. and Canada. They explore the advantages of Uber Direct's first-party delivery solution, which allows restaurant brands to maintain control over customer data and enhance customer loyalty, unlike third-party marketplaces. Brandi shares her extensive background in the food and beverage industry, including technology and operations, ...

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36:33

Navigating the Future of the Restaurant Industry with...

The Restaurant Technology Guys Podcast brought to you... ·

2024/12/02

In this episode of the Restaurant Technology Guys Podcast, Jeremy Julian talks with Danny Klein, freshly promoted to VP Editorial Director at WTWH Media's FRH properties. They delve deep into the state of the restaurant industry, discussing everything from the surge of bankruptcies and the challenges of rising costs, to evolving consumer preferences and the impact of technology. Danny shares insights on value perceptions, brand adaptations like those of Chili’s and Texas Roadhouse, and the fu...

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34:52

Innovating Tradition: How Groucho's Deli Advances...

The Restaurant Technology Guys Podcast brought to you... ·

2024/11/25

In this episode of the Restaurant Technology Guys podcast, Jeremy is joined by Deric Rosenbaum, President and CTO of Groucho's Deli, an 83-year-old deli chain based in the Southeast U.S. Deric shares his journey from commercial construction to leading Groucho's Deli alongside his business partner Bruce Miller. The conversation delves into Groucho's unique hybrid model between QSR and Fast Casual, their unrelenting focus on quality ingredients, and their innovative use of technology to enhance...

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36:04

Innovating Restaurant Operations with GM Pilot: A...

The Restaurant Technology Guys Podcast brought to you... ·

2024/11/18

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian speaks with Cijoy, an experienced restaurant technology and operations veteran. Cijoy shares his journey from engineering to the Y2K era and his transition into the restaurant industry. He introduces his new product, GM Pilot, which aims to streamline restaurant operations by optimizing labor management, enhancing efficiency, and saving costs. The discussion highlights the significant challenges faced by GMs and how...

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318 results

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