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PODCAST

Call Center Confidential

Bringing new and fresh ideas to the call center industry, Call Center Confidential is a uniquely insightful exploration of agent customer-service training and management, chock full of the industry"s most cutting-edge ideas and perspectives. Definitely not a rehash of the same old ideas- if you are serious and passionate about this subject- this is the podcast for you!

All Episodes

17:44
Welcome to the Great Surrender
Call Center Confidential ·
2022/10/07
en-us
25:03
How to Create Perfect Tone
Call Center Confidential ·
2022/09/28
en-us
16:19
Service Perfection is Highly Definable
Call Center Confidential ·
2022/06/24
en-us
22:40
Customer Service Perfection Is Easy
Call Center Confidential ·
2022/04/13
en-us
19:19
Call Center Sushi Bar Pt. 3 of 3
Call Center Confidential ·
2022/02/05
en-us
20:03
Call Center Sushi Bar Pt. 2 of 3
Call Center Confidential ·
2022/02/01
en-us
23:22
Call Center Sushi Bar Pt. 1 of 3
Call Center Confidential ·
2022/01/31
en-us
47 results

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