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PODCAST

Nursing the System

Claire Phillips, DNP RN

The Nursing the System Podcast is for nurses who want to change the healthcare system—but are tired of bandaid fixes and ‘just try harder’ advice. This podcast delivers practical tools, real-world case studies, and systems thinking strategies to help you drive meaningful change—without burning out in the process. Brought to you by Nursing the System and your host, Claire Phillips, DNP RN.

health & fitness medicine

All Episodes

00:31:15

When Personal and Professional Goals Collide:...

Nursing the System ·

2025/01/20

🎙 Episode OverviewIn this deeply personal episode, I share how an unexpected pull toward living in the Netherlands challenged my carefully planned life path—and what that taught me about navigating vision shifts. Whether you're feeling a tug toward something new or wrestling with seemingly conflicting goals, this episode offers a framework for aligning your shifting vision with your life and career.🔑 In This Episode, You'll LearnHow to recognize and sit with the discomfort of a shifting vision

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00:25:34

Why Bubble Baths Won’t Fix Burnout (But This Might)

Nursing the System ·

2025/01/13

🎙 Episode Overview:When you hear the word “resilience” paired with “nurses,” how does it make you feel? Frustrated? Defensive? Just plain tired? You’re not alone.In this episode, we’re breaking down one of the biggest myths about burnout: it’s not a personal problem—it’s a systems problem. Bubble baths and yoga might offer momentary relief, but they won’t fix the core issue: healthcare systems built for maximum efficiency, not long-term resilience.It’s time to stop blaming individuals for systemic

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00:27:02

Why 'Us vs. Them' Thinking is Holding Back Your...

Nursing the System ·

2025/01/06

🎙 Episode Overview:Season 2 is here—and we’re taking this podcast public. In this kickoff episode, we’re tackling one of the most frustrating dynamics in healthcare: the “Us vs. Them” mindset.Whether it’s staff vs. leadership, nursing vs. admin, or bedside vs. boardroom—it’s a pattern that keeps teams stuck, burned out, and spinning their wheels. But it doesn’t have to.This episode is about adopting a systems-thinking approach to shift from blame to collaboration, so we can actually make progress

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00:11:03

How Do You Balance Self Care and Systems Care?

Nursing the System ·

2023/08/30

🎙 Episode Overview: In this season finale, I tackle the false choice between self-care and systems change, sharing why becoming a systems thinker is actually the ultimate form of both personal and organizational care.🔑 In This Episode, You'll Learn:Why separating self-care from systems work creates unnecessary tensionHow systems thinking benefits both personal wellbeing and organizational changeMy perspective on why personal development is crucial for effective change making🧠 Key Ideas to Take

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00:13:09

Why Are We Competing?

Nursing the System ·

2023/08/29

🎙 Episode Overview: I share my apartment-hunting story in the Netherlands to illustrate how shifting from competition to collaboration can unlock unexpected solutions and build meaningful connections.🔑 In This Episode, You'll Learn:How competitive mindsets shape healthcare, education, and organizationsWhy partnership often yields better results than competitionMy approach to finding collaborative solutions in challenging situations🧠 Key Ideas to Take With You:Competition isn't always natural -

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00:05:46

How Can You Make it Easy?

Nursing the System ·

2023/08/28

🎙 Episode Overview: I share my personal composting story to explore why we sometimes act against our values, and how environmental design impacts our ability to do what we believe is right.🔑 In This Episode, You'll Learn:Why good intentions often aren't enough to drive lasting changeHow to identify environmental barriers blocking desired behaviorsMy framework for making positive changes easier to implement🧠 Key Ideas to Take With You:The gap between values and actions often comes from

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00:09:23

What is Your Capacity?

Nursing the System ·

2023/08/27

🎙 Episode Overview: In this episode, I share a vulnerable story from my early days as an ER nurse that taught me a crucial lesson about capacity and burnout. Through what seemed like a simple incident with my car mirror, I discovered important insights about recognizing and managing our limits as healthcare leaders.🔑 In This Episode, You'll Learn:My perspective on identifying warning signs before hitting your capacity limitsHow I use systems thinking to understand personal and organizational

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00:11:48

Who is Missing?

Nursing the System ·

2023/08/26

🎙 Episode Overview: In this episode, I share a crucial lesson learned during a 2021 ER triage redesign project: the importance of identifying and including all stakeholders in system changes. Through my experience of forgetting to include the CT department in our communications, I explore why asking "who's missing?" is vital for successful change implementation in healthcare.🔑 In This Episode, You'll Learn:How my ER navigated the challenging surge of 2021 with creative solutionsWhy we needed to

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00:10:21

Are YOU the Problem?

Nursing the System ·

2023/08/25

🎙 Episode Overview: In this episode, I dive into a challenging truth: while it's easy to blame "the system," we're actually part of it. Through stories and examples, I explore how healthcare professionals often distance themselves from system problems, and why reclaiming our power and responsibility is crucial for creating real change.🔑 In This Episode, You'll Learn:Why the "big, bad system" narrative actually diminishes our power to create changeHow the "I'm just a nurse" mindset connects to

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00:07:13

Do you have Deep or Wide Experience?

Nursing the System ·

2023/08/24

🎙 Episode Overview: In this episode, I'm breaking down an important way to think about your professional experience in healthcare: the deep and wide framework. Through stories of my clients and my own career journey, I explore how understanding your experience makeup can help shape your professional growth and decision-making.🔑 In This Episode, You'll Learn:How I define "deep" experience (like my client who's worked her way up from CNA to educator in one organization) versus "wide" experience

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00:12:26

Are you on a Path of Least Resistance?

Nursing the System ·

2023/08/23

🎙 Episode Overview: In this episode, I'm sharing a personal story about how I nearly lost sight of my original healthcare mission while following the "expected" path in nursing school. Through this story, I explore how social narratives and expectations shape our choices—both in our personal lives and in healthcare systems—and why sometimes taking the path of more resistance leads to our most meaningful growth.🔑 In This Episode, You'll Learn:How I discovered the difference between challenging

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00:09:29

What Do You Believe About Change?

Nursing the System ·

2023/08/22

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00:11:05

Can Change Work Be Fun?

Nursing the System ·

2023/08/21

🎙 Episode Overview:Can transforming healthcare actually be enjoyable? In this episode, Claire shares a personal story about a disappointing leadership training experience and explains why making change initiatives fun isn't just nice to have—it's essential for success. Through her journey from bored participant to engaging facilitator, she explores how bringing joy into change work can transform outcomes.🔑 In This Episode, You'll Learn:Why even the most well-intentioned training programs can fall

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00:14:45

Introduction: Welcome to the Channel! 👋🏼

Nursing the System ·

2023/08/21

Introducing Nursing the System: Where Sociology Meets Healthcare Change🎙 Episode Overview:Meet Claire Phillips, a nurse with a unique perspective shaped by sociology, emergency medicine, and systems thinking. In this introductory episode, Claire shares her journey from sociology student to ER nurse to healthcare change specialist, and explains why she's passionate about helping healthcare professionals understand and transform the systems they work in.🔑 In This Episode, You'll Learn:How Claire's

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