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PODCAST

Public Sector Podcast

Public Sector Network

The Public Sector Podcast features live talks, exclusive interviews and roundtables with public sector thought leaders from around the world. This podcast is presented by Public Sector Network, a social enterprise designed to help governments network, benchmark and establish best practice on a global scale through events, online networks and content created for public servants seeking knowledge and fresh insights.

government

All Episodes

15:34

Quality & Speed - Bias for Action - Prashant Bakshi -...

Public Sector Podcast ·

2025/02/05

Every project, big or small, comes with the risk of not meeting its goals in terms of value, cost, or timing. Join Prashant Bakshi as he shares insights on finding the right balance between quality and speed. Customers often prefer a product that’s "good enough" if it’s delivered on time, but many projects miss this expectation by over-focusing on quality. On the flip side, some projects are completed within budget and schedule but still fail to meet customer needs. Prashant will discuss his

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09:35

Creating Inclusive Workplaces in the Public Sector -...

Public Sector Podcast ·

2024/12/16

In this interview, Katie Alexander from Australian Psychological Services and Charlie Hamer, co-founder of Public Sector Network, discuss how public sector organisations can create inclusive workplaces for neurodivergent and psychosocially diverse employees. Learn about the challenges in recruitment, how to avoid biases, and the importance of a strengths-based approach. This video provides practical HR leadership insights to foster an inclusive, diverse workforce in the public sector. Explore

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10:11

Delivering Digital Solutions Together for Canada -...

Public Sector Podcast ·

2024/12/09

In this Government Keynote session, we hear insights from Raj Thuppal, Executive Vice-President, Shared Services Canada on his department’s new strategic direction to accelerate progress in areas of digital services, connectivity, hosting and cyber security. Our government leader describes how to collaborate with partners and clients for a world-class enterprise-wide government IT and digital landscape and he discusses how he and his team have been improving digital service delivery through

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09:57

Mapping the Customer Experience - Pete Saunders - ...

Public Sector Podcast ·

2024/12/02

In a recent discussion led by Charlie Hamer, co-founder of the Public Sector Network, he converses with Pete Saunders, a facilitator renowned for his expertise in customer journey mapping and service blueprinting. Their dialogue illuminates the importance of enhancing public service sector service delivery. Pete Saunders , Consultant, Pete Saunders Consulting For more great insights head to www.PublicSectorNetwork.co

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12:51

Navigating Change in the Public Sector - Mustafa...

Public Sector Podcast ·

2024/11/25

In a vibrant discussion led by Charlie Hamer, co-founder of the Public Sector Network, he converses with Mustafa Ghulam, a facilitator renowned for his expertise in change management and digital transformation. Their dialogue illuminates the importance of adaptable leadership in the ever-evolving landscape of the public sector. Mustafa Ghulam, Transformation and Process Specialist For more great insights head to www.PublicSectorNetwork.co

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13:49

A 5 Year IT Modernisation Journey in 15 Minutes - Ron...

Public Sector Podcast ·

2024/11/18

The Employment Development Department serves millions of Californians through dedicated programs and services like unemployment and disability benefits, Paid Family Leave, workforce services and more. They’ve been on a long-term transformation project to upgrade their IT infrastructure. Ron Hughes, the Deputy Director for EDDNext, has three decades in IT leadership with a specific focus on large-scale digital transformation projects. He'll be sharing what a 5 year IT modernisation project looks

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17:20

Building the Business Case for Emerging Tech - Stuart...

Public Sector Podcast ·

2024/11/12

Building a successful business case is difficult for a number of reasons. It's important to craft a narrative that appeals to decision-makers, capturing a variety of user-benefits often involves extensive collaboration, and the project has to align with the overarching objectives of the organisation. In this episode, Stuart Watt, CIO of the Department of Primary Industries and Trade shares how he built the business case for microservices in South Australian government. Stuart Watt, CIO, Department

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17:03

Bridging the Gap in Data Skills - Nicky Bull -...

Public Sector Podcast ·

2024/11/04

In a dynamic conversation, co-founder of Public Sector Network, Charlie Hamer engaged with Blue Chameleon Corporate Consultant, Nicky Bull, who illuminated the evolving landscape of data skills necessary for effective reporting and analysis. Nicky Bull, Corporate Consultant, Blue Chameleon For more great insights head to www.PublicSectorNetwork.co

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15:06

Cultivating Leaders for Tomorrow - Malcolm Dawes -...

Public Sector Podcast ·

2024/10/28

In a world where effective leadership can shape the future, Charlie Hamer, co-founder of the Public Sector Network, recently engaged in a thought-provoking conversation with leadership expert Malcolm Dawes. Their discussion delved into the essence of leadership in the public sector, highlighting skills that go beyond mere management. Malcolm Dawes, Managing Director, dta WORLDWIDE. For more great insights head to www.PublicSectorNetwork.co

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11:42

Enhancing User Experience in Government Services -...

Public Sector Podcast ·

2024/10/23

In an insightful interview with Charlie Hamer, co-founder of the Public Sector Network, design research leader Carmine Mastrantone discusses actionable methods for creating citizen-centric solutions that can greatly enhance service delivery. Carmine Mastrantone, Design research Leader & Mentor. For more great insights head to www.PublicSectorNetwork.co

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25:03

Synergizing Data and Technology for a Transformative...

Public Sector Podcast ·

2024/10/14

Hear from Virginia senior data leaders on how organizations can drive innovation and decision-making, enhance efficiency, protect data privacy, and foster a data-driven culture by synergizing data and technology through effective integration strategies and promoting data literacy. Chris Burroughs, Director Data Protection and Governance, Commonwealth of Virginia, Office of the Secretary of Administration, Office of Data Governance and Analytics Ravi Padma, Chief Technology Officer, Virginia

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21:41

Securing Australia's cyber interests through...

Public Sector Podcast ·

2024/09/23

Cyber security is a highly regulated, complex mission. Collaboration among global alliances is an opportunity for Australia to learn from wrong-turns and become a fast-follower. Tune in to this week's episode where Helge Janicke, the Deputy CEO and Research Director for the Cyber Security Cooperative Research Centre, shares how distinct types of collaboration enables both operational updates and strategic policy alignment as well as how to keep up to date with the rapid changes in technology. Helge

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19:51

Queensland’s digital journey is a blueprint for...

Public Sector Podcast ·

2024/09/16

Over 1 million Queenslanders don't have access to connectivity either through a lack of resources or education. Digital inclusion has played a critical role in improving Queensland's development and economic outcomes. Tune in to this week's episode where Chris McLaren, the Queensland Government Chief Customer and Digital Officer delivers a case study in inclusive growth that benefits all citizens - a philosophy for government servicing that is paving the way government is responding to the state's

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25:22

Tech Trends Transforming the Public Sector:...

Public Sector Podcast ·

2024/09/09

In this panel, three Manitoba public sector executives discussed the current state of digital transformation in Manitoba's public sector. They also highlighted success stories involving AI and Machine Learning, Blockchain, and IoT, etc. The panel also examined the key tech trends shaping the public sector, focusing on the opportunities these technologies present and the challenges faced in their adoption. Jeremy Read, CEO, The University of Winnipeg Beverlie Stuart, Vice President, Business and

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16:55

An Opportunity for Transforming Legacy Systems,...

Public Sector Podcast ·

2024/09/02

Courts have not historically been innovators of the public service, however COVID became impetus to forgo legacy paper-based records in favor of digitised data governance. Hear from Richard Hodge, the Director of Innovation and Service Experience at the Magistrates Court of Victoria, on how this transformation has affected both performance and service levels. From catering to a diverse range of legal services to meeting the complex justice-related needs of Melbourne’s culturally rich meltingpot,

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28:50

Building a Modern and Agile Workforce - Shakira...

Public Sector Podcast ·

2024/08/26

How can organizations build an agile, diverse workforce in the age of AI and automation? This episode tackles that pressing question with Shakira Naraine, Chief People Officer of the Toronto Transit Commission. Shakira delves into practical strategies for implementing successful remote work policies, leveraging AI to enhance workforce capabilities, and fostering genuine inclusivity in government organizations. She shares real-world examples from the TTC's initiatives, including their innovative

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18:19

Making Culture a Catalyst for Change: Building a...

Public Sector Podcast ·

2024/08/19

Markus shares the nine focus point on how to build a future ready public sector of leadership and service-focused excellence: Visionary leadership, citizen-centric approach, talent acquisition and development, technological innovation, collaborative partnerships, agility and flexibility, accountability and transparency, diversity inclusion, and performance measurement and improvement. Markus Chambers, Deputy Mayor, City of Winnipeg & Chair of Innovation and Economic Development and Chair Winnipeg

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15:29

Automation and the Future of Work - Simone Atungo -...

Public Sector Podcast ·

2024/08/12

Over the next ten years, automation is expected to affect half of Canadians’ jobs. In this episode, Simone Atungo, Assistant Deputy Minister of Workforce Policy and Innovation Division at the Ontario Ministry of Labour, Training and Skills Development, explores the profound impact of automation on the future of work. Simone discusses how the adoption of automation is transforming workplaces and changing the skills required for workers, highlighting the need for workers to upgrade their skills or

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20:00

AI and advanced analytics - the Tools Saving Lives...

Public Sector Podcast ·

2024/08/12

Compared to Australia and other OECD countries, the state of Victoria has the highest access to afterhours care, is comparably one of the top three in care-coordination, one of the highest in follow-up care and lowest in costs. With the aim of becoming the best in the world, eHealth was established in 2024 with a vision to drive excellence in analytics and digital tech to deliver world-class healthcare. Tune in for a snapshot from Lance Emerson, Deputy Secretary, eHealth, Victoria Department of

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18:40

Keeping Up with the Pace of Innovation: Four Stories...

Public Sector Podcast ·

2024/06/27

Innovation can pose a lot of challenges to the public sector. How can state government innovate at the pace of industry? When new technologies can pose a risk as much as an opportunity, how can government respond with innovation in risk-adverse environments? What does it mean to lead innovation strategies from the ground-up? In four short stories from across NSW, hear how leadership is working collaboratively across government, responding to the changing expectations of customers and taking

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158 results

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