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PODCAST

The Art and Science of Difficult Conversations

Chris Wong & Lucie Tesarova

Ever had to have that difficult conversation with someone that you dreaded? You are not alone. Join us to explore how to improve how you handle difficult conversations with your team or loved ones. When we communicate better, we lead better, we perform better, we have better relationships, results and ultimately, a better life. Ready to learn? Make sure you subscribe so you don"t miss any future episode. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w

business management

All Episodes

28:35

How to empower others to be accountable and take...

The Art and Science of Difficult Conversations ·

2025/04/01

Do you get frustrated when your team members don't seem to take ownership of their work and the results that they should be producing? You are not alone. Many leaders are in this position, asking themselves: "How do I keep my team members accountable? How do I motivate them to take ownership of their part of the work?" Chris Wong specializes in helping leaders deal with these types of situations. Tune in to hear some of the key tips and strategies for navigating these leadership

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51:47

On Leadership with Dr. Tenia Davis

The Art and Science of Difficult Conversations ·

2025/03/25

Join us today for a conversation with Dr. Tenia Davis about leadership, the misconceptions around servant leadership, and how to lead in a way that delivers results and supports the well-being of the employees.About Dr. Tenia Davis: Tenia Davis is a Human Resources and Recruitment expert with extensive experience serving in executive positions at large, high-caliber companies such as HBR Consulting (HBR), Raise, iManage, Johnson Publishing Company, and HARPO Productions (The Oprah Winfrey

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35:48

On building trust, relationships and asking for money...

The Art and Science of Difficult Conversations ·

2025/03/18

On building trust, relationships, and asking for money - with Rick PeckHow do you build trustand relationships with people and how do you have the difficult conversations about money? Join us for another episode of the Art and Science of Difficult Conversations Podcast, were we have as a special guest Rick Peck, also known as "The Philanthropy Guy - an expert on providing consulting and educational services related to philanthropy and charitable giving. Contact

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19:54

Navigating Respect & Communication Across Generations...

The Art and Science of Difficult Conversations ·

2025/03/11

Episode Title: Navigating Respect & Communication Across Generations 🎙️ Hosts: Chris Wong – Owner of Leadership Potential, helping nonprofit and mission-driven leaders navigate difficult transitions. Lucie Tesarova – Founder of MindFittery, a mental fitness gym for leaders, their teams, and families. Episode Summary: In this episode, we dive into one of the most complex and often misunderstood workplace challenges: how respect and communication styles differ across generations. With

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51:54

How Emotional Intelligence can transform your...

The Art and Science of Difficult Conversations ·

2025/03/04

Can a military veteran learn how to be a more emotionally intelligent leader?Rick Fearnbaugh is proof that it’s possible.Coming from a world of Marine Corps leadership, he joins Lucie and Chris this week to share about his journey into the world of civilian leadership and how he needed to soften his approach. And this isn’t just something military veterans encounter – anybody coming from a blue collar environment or any culture that prioritizes work over relationships can relate to that

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45:47

How leaders can cultivate psychological safety

The Art and Science of Difficult Conversations ·

2025/02/25

Summary:Is psychological safety still a thing?YES, absolutely! But talking about it doesn’t make it any easier to get right. Culture and safety are hard to cultivate, requiring ongoing support. In this week’s episode, Lucie and Chris interview Kelly Meerbott, a renowned expert on psychological safety on what companies and leaders are getting wrong about it and how they can get better. This week, we cover: How and why it’s important to be Honest, Transparent, and Truthful What is

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59:02

How to Communicate Layoffs Compassionately and...

The Art and Science of Difficult Conversations ·

2025/02/18

Is it possible to conduct layoffs in a way that’s respectful and compassionate? According to Summer, there definitely is. In this week’s episode, Lucie andChrisinterview Summer Miller, an HR consultant who’s focused on helping business navigate people-centered change. Through both her own personal experience and her work, she helps us understand: -Why the layoff conversations often seems too scripted and impersonal -How to manage risk while still being human -The importance of transparency

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53:37

How to confidently set boundaries (with Becky Upchurch)

The Art and Science of Difficult Conversations ·

2025/02/11

Why are boundaries so hard to set?Even better question – why are boundaries so hard to keep? On this week’s episode, Lucie and Chris welcome Becky Upchurch, a mindset coach to talk through the ins and outs of setting and keeping healthy boundaries. Whether its with friends, family, or coworkers, there’s a lot we get wrong about caring about our own emotional and physical limits. Key Takeaways: Boundaries are about our own limits, barriers are for other people – whom we can’t

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25:41

How to talk to your partner about their unhealthy eating

The Art and Science of Difficult Conversations ·

2025/02/04

Ever wanted your partner to change? Maybe they have an unhealthy habit that makes you worried about their wellbeing?If so, join us for this episode of the Art & Science of Difficult Conversations Podcast. Today we explore how to address this sensitive situation with your partner. Let us know what you think! What resonates with you? What doesn't? Let us know! Contact Chris and LucieCheck out the Mastering Difficult Conversations

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48:28

How to Connect and Lead More Effectively with Randy...

The Art and Science of Difficult Conversations ·

2025/01/28

Join us today for a conversation withRandy Wheeler, where we discuss how understanding different personality and working styles can help us not onlycommunicate better but alsolead others more effectively.About Randy: RandyWheeler, owner ofWheelerCoaching, helps individuals and teams develop their leadership, improve communication, and strengthen their teams. He has a Masters in Organizational Leadership, is a Maxwell Leadership Certified DISC Consultant, and a certified Working Genius

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67:55

How to find the courage to talk about family trauma -...

The Art and Science of Difficult Conversations ·

2025/01/21

SUMMARY:**Trigger Warning: Discussion of trauma, sexual abuse** What happens when you learn a family member has been experiencing sexual abuse? What do you do if there’s no one to talk to about it? On this week’s podcast, Lucie and Chris welcome Keeper Catran-Whitney, child sexual abuse activist who, in 1977, learned that his stepfather had been sexually abusing his four sisters for years. After forty-five years of living with this guilt and shame, he eventually began healing by finding

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36:43

How to handle a peer stealing credit for your work

The Art and Science of Difficult Conversations ·

2025/01/14

Have you ever dealt with a situation when you worked really hard and came up with a great idea, only to find out your peer presented the same idea as theirs during the next team meeting? How do you respond in a professional way that doesn't destroy the relationship and brings the credit back to you?If you want to know what to do and what not to do in similar tricky situations, join usand listen tothis week's episode! Subscribe & Review: If you enjoy this episode, leave a review and

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101:37

Giving feedback, asking for a raise, dealing with...

The Art and Science of Difficult Conversations ·

2025/01/07

Join us for this last mid-season compilation episode! You will hear three segments today:Five elements of giving effective feedback How to ask for a raise How to deal with someone who gets defensive, angry or emotional. Let us know what you think! Subscribe & Review:If you enjoy this episode, leave a review and share your insights! Check out the Mastering Difficult Conversations Coursehttps://leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to Instagram

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166:53

Compilation Episode 22: interviews with 3 experts on...

The Art and Science of Difficult Conversations ·

2024/12/31

In this compilation episode, we picked 3 experts to share with you and a bonus mini-communication challenge question that you can ask yourself and your loved one, for deeper and more meaningfulcommunication and connection with self and others. Tune in today to listen to: - What is this week's mini-communication challenge question? - Interview with Grace Gavin about 6 practices you can implementto improve both your personal and professional communication and relationships - Interview

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145:15

Episode 21 - Compilation Episode - Difficult...

The Art and Science of Difficult Conversations ·

2024/12/24

Holidays are the special time of the year when we get together with our loved ones to celebrate. Yet sometimes, holidays may be a time of increased stress with those loved ones! Maybe you and your partner have different ideas about where to spend the holidays this or next year, or your parent keeps talking badly about your spouse. Or, you have some difficult past with your family members that is still troubling you. How do you steer these possible conflict situations to conversations that

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146:37

Episode 20 - Compilation Episode - Difficult...

The Art and Science of Difficult Conversations ·

2024/12/17

How do you deal with tough communication situations at work? Be it when someone keeps interrupting you when you speak, when your team member keeps going off on a tangent or when you as a leader need to implement a change, but your team members keep resisting and pushing against it? Do you want more peace of mind and clarity in navigating these situations? Join us for this special compilation episode ofThe Art & Science of Difficult Conversations where we feature these three scenarios

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39:00

5 Steps to Giving Effective Feedback

The Art and Science of Difficult Conversations ·

2024/12/10

In this episode of The Art and Science of Difficult Conversations, hosts Chris Wong and Lucie Tesarova dive deep into the art of delivering feedback that gets results. Whether you're a leader, manager, or HR professional, mastering feedback can elevate your team's performance and trust.🎙️ What You'll Learn: The 5 essential elements of effective feedback How to balance honesty with empathy Common feedback mistakes and how to avoid them Why Listen?Communication is key to leadership. This

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64:41

How to Be Present, Communicate, and Thrive in the...

The Art and Science of Difficult Conversations ·

2024/12/03

Have you been struggling to feel fulfilled in life?In this week’s episode, Chris and Lucie welcome high-performance expert Purdeep Sangha to discuss the critical link between communication, well-being, and achieving a fulfilling life. Drawing on his unique background and experience, Purdeep explores the challenges individuals and organizations face in today’s digital age, particularly in maintaining energy levels, focus, and meaningful connections. Key Takeaways: The impact of cultural

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48:43

How to Handle Underperformers Asking for Promotions

The Art and Science of Difficult Conversations ·

2024/11/26

Ever faced the tricky scenario of an underperforming team member asking for a promotion? In this episode of The Art and Science of Difficult Conversations, we dive into this complex workplace challenge. Join Chris andLucie as we explore why underperformers might feel they deserve a promotion, the motivations behind their requests, and how to navigate these conversations effectively as a leader. With real-world examples, practical advice, and even a role-play demonstration, we’ll give you

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58:20

Mastering the Art of Open and Honest Communication

The Art and Science of Difficult Conversations ·

2024/11/19

Are you being the “real you” in conversations?Not many people would disagree that productive conversations mean both sides being open and honest. Easier said than done. How do you create an environment where the other person feels safe enough to be open and honest? More importantly, how do you be honest too? In this episode, Chris and Lucie interview Grace Gavin, a communication expert who emphasizes the importance of honesty and openness in creating strong connections. Grace shares her

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