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PODCAST

PCC Local Time

Nancy Joan Hess

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are

government documentary

All Episodes

01:09:04

APMM Series: Zoning and Community Health: A Deep Dive...

PCC Local Time ·

2024/06/21

Zoning may be one of the least understood and most under-appreciated aspects of local government. But my guests today see zoning through the lens of community health and want you to come along with them to better understand how zoning and planning impact our lives. Ben Estell is manager of Dormont Borough outside of Pittsburgh in Allegheny County Pennsylvania and R.J. Susko is Planning and Development Director in the Town of McCandless in Allegheny County. In this episode, RJ and Ben discuss the

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53:54

Performance, Culture, and Professionalization in...

PCC Local Time ·

2024/06/09

In times of crisis, we often see leaders emerge from the frontline. My guest today, Professor Paresh Wankhade has published extensive research on emergency services and offers us examples of how emergent leadership shows up in times of crisis. In this episode we talk about how the leadership framework is changing within emergency services. Some of the topics we cover include pressure on ambulance crews to meet performance targets, and how this impacts their ability to provide care, cultural

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42:44

APMM SERIES: A conversation with Jerry Ozog about...

PCC Local Time ·

2024/06/07

Jerry Ozog, Executive Director, Pennsylvania Fire & Emergency Services Institute, is here today to talk about challenges in the leadership of emergency services. We cover topics such as everyday leadership vs crisis leadership, community expectations, funding and transparency, organizational models, recruitment, including diversity and inclusion, and the particular challenge small communities face.This episode is part of our APMM series. APMM is dedicated to the promotion of professional and

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35:05

Voices from the APMM 2024 Conference

PCC Local Time ·

2024/05/24

Today we have a special episode of PCC local time. This week the APMM conference for local government managers took place in Bethlehem, Pennsylvania. Our conference took place in the ruins of the former Bethlehem Steel.Overlooking the historic Steel Stacks, the largest revitalized brownfield in the country, it has become a top destination for arts and culture. What better place then this to host the APMM 2024? Now, come with me for a break from sessions to enjoy voices that echo the theme of the

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01:01:51

Crisis Governance: A conversation with Hugo Marynissen

PCC Local Time ·

2024/05/16

My guest today is Hugo Marynissen. He is an expert in Crisis Governance and Risk Management Co-holding the Chair of Crisis Governance at University of Antwerp. Our conversation today will address the question of how leaders might structure organizations to better adapt to an uncertain world. He identifies key myths and assumptions that are part of traditional models that simply, do not work in times of crisis. He is senior partner at PM•Risk Crisis Change and senior researcher at the University of

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49:20

Dustin Hinkel on funding disaster mitigation and...

PCC Local Time ·

2024/05/03

A disaster happens where hazards meet human systems. My guest today shared that quote and much more about what local governments can do to lay the groundwork for a smooth recovery process should the worst-case scenario occur. We go deep on what can be done before a disaster strikes. We talk about how to expedite the funding process and the unintended consequences when communities do not make the necessary investments before disaster strikes.Dustin Hinkel works as a consultant at Guidehouse to helpt

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43:20

APMM SERIES: The Future of Local Government: A...

PCC Local Time ·

2024/04/12

Welcome to PCC Local Time. This week we have a special episode – the first in a series of episodes created in partnership with APMM, the Association of Professional Municipal Managers. We are talking with the current and upcoming Presidents, Amanda Serock and Dave Pribulka about the topics that are challenging local government today and the municipal manager who is behind the scenes making it all happen.Follow this podcast and sign up for the newsletter to follow this series and related episodes

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53:03

Ray Patchett on the 8 Traits of High Performing Teams

PCC Local Time ·

2024/03/08

Today, we welcome back Ray Patchett, the former City Manager of Carlsbad, California and now consultant to leadership teams. Ray brings a wealth of knowledge and insights into the organizational principles of city management and teams.I asked Ray to take a deeper dive into his 8 Traits of High Performing Teams which will soon be out in published form. What stands out to me about Ray is his practical application of theory, direct approach, and insightful understanding of the city manager's role. Our

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59:34

A city manager's travels abroad, a conversation with...

PCC Local Time ·

2024/02/23

Today, I bring you Peter Marshall. Peter has a long and distinguished career as a city manager and consultant to local governments. Most notably, he was city manager at State College Pennsylvania for many years and before that, Newark, Delaware. Peter and I have had many conversations over the years. He has so much to say about the field of city management, but today I bring you perhaps my favorite conversation and that is about his travels to other parts of the world to meet with other city

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01:08:04

Claudia Arriaga, Aaron Siko, Dave Pribulka and Brad...

PCC Local Time ·

2023/12/14

45 Today we talk with managers about the the role of technology in local government and the need to adapt to and address technology challenges. My co-host today is Claudia Arriaga, Senior Vice President of Customer Service at OpenGov Our three distinguished guests include: Aaron Siko, Manager, Hempfield Township, Westmoreland CountyDave Pribulka Manager, Susquehanna Township, Dauphin CountyBrad Gotshall, Manager, Lower Paxton Township, Dauphin CountyThis episode is brought to you by OpenGov.OpenGov

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01:14:51

Christa Breum Amhøj, Pam Adams, Jim Price;...

PCC Local Time ·

2023/11/30

Today we are talking about sustainable futures, what that means and how it intersects with local government. I am joined by co-host John Diamond, Professor Emeritus, Edge Hill University, UK and three esteemed guests.Christa Breum Amhøj Co-founder Action University, Copenhagen Business School, DenmarkPam Adams, Sustainability Planner at Centre Region Council of Governments, Pennsylvania, USJim Price, Borough Manager, Crafton Borough Manager, Sustainable Pittsburgh, Pennsylvania, USThis is the second

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01:14:51

Mike Rowe and Chief Ronald Comacho; Small Changes,...

PCC Local Time ·

2023/10/27

What does an ethnologist in policing from the UK have in common with a Police Chief from the U.S.? Quite a bit as it turns out. But the contrast also helps us get a fuller perspective on what is going on behind the scenes.This is the first episode in our Across the Pond series in which we engage topics that are both global and local. Where do we locate the limits of our understanding and how can we reach across boundaries to gain insights?This episode highlights the challenges and demands of

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01:01:34

Busting HR Myths (Series) with Kim Nash #5 The...

PCC Local Time ·

2023/08/18

Today we dive into the final conversations of our series. This time we talk about the multi-generational workforce and the path to professionalism. My guest, Kim Nash teaches for the Society of Human Resource Management and has a consultancy focused on helping HR professionals grow their career. This series contains six conversations that build on the central theme of how HR can create value in an organization.If you are interested in more in-depth notes on this episode and additional content, or

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01:04:04

Busting HR Myths (Series) with Kim Nash #3 Orgs that...

PCC Local Time ·

2023/08/11

Welcome to PCC Local Time. I am your host Nancy Hess and today we continue our six-part conversation series on Busting HR Myths series with Kim Nash. We talk about whether organizations that pay the most get the best employees and how HR becomes the scapegoat in organizations.If you are interested in more in-depth notes on this episode and additional content, or would like to know more about the Pioneering Change Community, sign up for the Friday PCC newsletter HEREBIOKim has spent more than 20

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01:16:00

The Impact of National Issues on Local Politics and...

PCC Local Time ·

2023/08/09

Today I am excited to welcome three return guests. Dr Bev Cigler, professor emerita from Penn State, Dr John Kincaid, professor at LaFayette College, in Easton Pennsylvania and Matt Candland from Upper Moreland Township in Montgomery County, Pennsylvania. In this episode, we talk about the rising occurrence of national issues entering into local politics and the resulting polarization that occurs.This episode presents views that balance, on the one hand, the role of our federal constitution in

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55:39

Busting HR Myths (Series) with Kim Nash: #1 HR is...

PCC Local Time ·

2023/08/04

This is a six part series made especially for HR professionals and managers who wrangle with HR issues. Today, my guest and partner in this series, Kim Nash joins me in the first two of our six conversations in Busting HR Myths Series.Each conversation is 30 min and builds on the central theme of how HR can create value in your organization. These episodes will help you build the business case for HR and help you evaluate your organization needs. We hope these episodes will stimulate more

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56:01

Tremayne Terry and Jarvis Brown on Supplier...

PCC Local Time ·

2023/07/26

Today Tremayne Terry and Jarvis Brown are with us to talk about what they do and why supplier diversity makes sense from every angle, including business, community, economics, sustainability and social governance. If you are like me, you may question where the path to diversity begins. This episode will change that. If you have a desire to leverage diversity, you will come away with ideas and a sense that this is a way to go. Tremayne Terry and Jarvis Brown are innovating in the space of diversity

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01:08:03

Chief John String on dynamic models of policing and...

PCC Local Time ·

2023/07/21

Chief John String is currently the Chief of Police at Narberth Borough in Montgomery County Pennsylvania. Among other topics we explore the intersection between public demand for officers to be more involved in mental health and outreach, and the preferences of the new generation of recruits. Our conversation is wide ranging, so check out the show notes for more detail. Sign up for the PCC Local Time Newsletter HERE to get more resources like this every Friday in your inbox.BIOChief John Stringer on

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46:35

Jim Oher - Rethinking EAPs and why we resist them.

PCC Local Time ·

2023/07/06

For a long time, I have wondered why EAPs or employee assistance programs are so under utilized in organizations. Today I talk with Jim Oher who has worked as a corporate director, executive consultant, psychoanalyst and group educator. He is also a trained mediator and resiliency hardiness specialist. He is co-author and editor of two books: The Employee Assistance Handbook andThe Employee Assistance Treatment Planner. If you wonder why we are not using EAPs more to address mental health issues in

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01:05:15

Ray Patchett (Part 2) High performing teams and...

PCC Local Time ·

2023/06/30

Today I meet with Ray Patchett for Part 2 of our conversation about organization teams and performance. In this episode, we delve into the topic of bureaucracy and its impact on organizations. We discuss the strengths and weaknesses of bureaucratic structures and how they can either enhance or hinder results. Our conversation transitions to exploring key traits of successful teams, managing transitions, polarization, and conflict resolution. Tune in for an insightful discussion on navigating

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