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PODCAST

The Future of Internal Communication

Institute of Internal Communication

The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication. Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever. The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace

business

All Episodes

01:02:37

Celebrating 75 years of IoIC

The Future of Internal Communication ·

2024/03/06

In this episode, Jen, Dominic, Cat are joined by Professor Michael Heller and Dr Joe Chick to discuss the institutional history of internal communication. They recap the progress of their research project and share their discoveries from archival research. They explore the concepts of diachronic and synchronic analysis and how the perspective on well-being has evolved over time. They also discuss the factors that have accelerated internal communication, including crises and the changing role of

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36:48

Exploring business sustainability with Diane Osgood

The Future of Internal Communication ·

2024/02/21

In this episode, guest Diane Osgood, discusses the topic of business sustainability and its importance. She defines business sustainability as the impact a company has on the environment and society through its modes of production and the impact of the products it makes. She also highlights the importance of managing the risks of climate and environmental impact on the company, its employees, and its customers. Diane emphasises the role of internal communication in helping employees understand the

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38:56

Exploring 2024 labour market and employment trends...

The Future of Internal Communication ·

2024/02/07

In this episode, Neil Carberry, Chief Executive of the Recruitment and Employment Confederation, discusses the current state of the labour market and the challenges employers face in 2024. He emphasises the importance of effective internal communication in recruitment and retention, highlighting the need for human skills in the hiring process. Neil also discusses the impact of remote work and the importance of fair processes and negotiations in organisations. He emphasises the role of internal

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50:40

The importance of colleague experience in the future...

The Future of Internal Communication ·

2024/01/24

In this episode, hosts Cat Barnard, Jen Sproul and Dom Walters are joined by Chris Carey and Christina Dolding from Axiom Communications. The guests discuss the importance of colleague experience and its impact on attraction, retention, and business transformation. They emphasize the need for organisations to focus on the entire colleague journey, including pre-joining, onboarding, and post-honeymoon periods. The distinction between engagement and experience is highlighted, with experience being

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43:32

Trend Spotting: Risks and Opportunities for Internal...

The Future of Internal Communication ·

2024/01/10

Steve Wells is a global futurist who helps organisations and their leaders improve their future change readiness through the delivery of horizon scanning executive education.The co-editor and a contributing author to seven books on the emerging future, Steve is expertly placed to identify the trends most likely to present opportunity for internal communication in 2024. In this episode, Cat, Jen, Dom and Steve chat about the shifting nature of work and the risks and opportunities for business in

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47:15

BONUS EPISODE – A conversation with IoIC CEO Jen Sproul

The Future of Internal Communication ·

2023/12/06

In this episode, we turn the spotlight on IoIC CEO, Jennifer Sproul to hear her reflections on how the internal communication profession has changed since she took the helm in 2017. And where she feels the emergent opportunities lie. Find out more about IoIC | Website: https://www.ioic.org.uk/ LinkedIn: https://www.linkedin.com/company/institute-of-internal-communication Twitter: https://twitter.com/IoICNews Instagram: https://www.instagram.com/ioic_uk/ Facebook:

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44:48

S8, E6: Embracing organisational agility in the...

The Future of Internal Communication ·

2023/11/15

Perry Timms is the founder and CEO of People and Transformational HR. He was ranked HR’s Most Influential Thinker in 2022 by HR Magazine. An accomplished author and TEDx speaker, his 30+ year career focused on people, business change and performance means he now sits in the HR Most Influential Hall of Fame. In this episode, he shares his observations about the changing nature of work and explores the business case for agility, both as an organisational practice and as a mindset. More importantly,

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38:36

S8, E5: Navigating the political role ahead with Dr....

The Future of Internal Communication ·

2023/11/01

Dr. Iain Wilton is a former ministerial special adviser who has held several senior public policy, corporate communications and government relations roles - in organisations including the BBC and the Royal Statistical Society. In this episode, he shares why it’s important for organisations to stay abreast of political developments to minimise risk. We also find out which political risks pose the most threat to UK industry in the years ahead. A key way for internal communicators to provide

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38:15

S8, E4: How internal communication builds great...

The Future of Internal Communication ·

2023/10/18

Scott McInnes is the Managing Director of Inspiring Change, a consultancy that helps organisations build and maintain engaging and thriving work cultures. With a prior background in internal communication, he is expertly placed to share how and why the way we communicate at work is integral to culture. In this episode, Scott shares his thoughts as to whether work culture is driven by the C-suite or whether it manifests from the ground up. Scott, Jen, Dom and Cat also dissect the primary role

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48:46

S8, E3: Leading in extreme circumstances with Ineke...

The Future of Internal Communication ·

2023/10/04

Ineke Botter is a rarity. In what was, and what continues to be, a male-dominated industry, she is one of the very few female leaders to have led the organisations that designed, built and launched the mobile networks we rely on today for always-on digital connectivity. Her work has taken her around the world, from the former Eastern Bloc to Europe and from there to the Middle East, Central Asia and beyond. More poignantly, she’s led organisations and teams in some of the most extreme and hostile

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31:34

BONUS EPISODE – Exploring the Song of Significance...

The Future of Internal Communication ·

2023/09/27

Earlier in 2023, Seth Godin published his 25th book. Hot on the heels of a yearlong involvement with The Carbon Almanac project, the release of The Song of Significance seemed urgent and timely. In this special episode, Cat chats with Seth about the catalyst for The Song of Significance and what led him to write it. This is a conversation about work, the impact of artificial intelligence and how weird is the new normal. It addresses the essential role of human connection in the future of work and

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45:02

S8, E2: Sustainability is an inside job with Illana...

The Future of Internal Communication ·

2023/09/20

Illana Adamson is a leading sustainability consultant and educator, working with business and non-profits to introduce science-based sustainability initiatives, actions and behaviours into their organisations. She moves beyond the greenwashing to surface action that actually counts. In this episode, Illana provides us with a progressive definition of what sustainability is and why it’s a business issue. She also shares why she believes the role of internal communication is integral to long-term

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48:57

S8, E1: Nurturing bloom in work and life with Dan...

The Future of Internal Communication ·

2023/09/06

Dan Pontefract is a renowned leadership strategist, author, and keynote speaker. With more than two decades of experience in senior roles in the technology industry, he speaks and writes on the topic of people at work and how to create more inclusive, engaging workplaces. His latest book – Work-life Bloom – explores the key elements that humans need to flourish at work. Most poignantly, he explores the optimal mix of work-life factors needed to create fulfilling lives and careers. In this

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39:45

BONUS EPISODE – Exploring the IC Index with Susanna...

The Future of Internal Communication ·

2023/08/09

What if there were data to prove the business case for internal communication? What if we could see in fine detail the impact of internal communication on employee experience and engagement? Well, now there is and now we can. In July 2023, the IoIC launched brand new research in partnership with Employee Research and Experience Agency, Karian and Box. The IC Index is the first of its kind analysis of the value internal communication provides to employees across the UK. If you haven’t already done

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39:08

S7, E6: The evolution of internal communication with...

The Future of Internal Communication ·

2023/07/19

Many of you will recognise this episode’s guest, Katie Macaulay. She’s the Managing Director of award-winning Internal Communication agency AB Communications and host of the The Internal Comms Podcast. Katie chats with Jen, Dom and Cat to explain what she’s uncovered through her work with The Acid Test Audit, a tool that uncovers discrepancies in communication and flaws in strategic alignment. With an expert view, she shares her views on the current challenges faced by Internal Communicators and the

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38:46

S7, E5: The transformation opportunity for internal...

The Future of Internal Communication ·

2023/07/05

When Jen Sproul met Kevin Green at a conference in late 2022, they immediately hit it off. With a long-standing career in HR, staffing and employment, Kevin has an expert view on how to accelerate inclusion, engagement and performance at work. Today, Kevin is Chief People Officer of First Bus, one of the UK’s largest bus operators, with some 14,000 staff. As labour markets continue to perplex leaders across the board, it’s increasingly obvious that organisations must rethink the role people play in

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39:49

S7, E4: The crucial role of communication in...

The Future of Internal Communication ·

2023/06/21

Spending months underwater will inevitably teach you a huge amount about the role of communication in effective teamwork. And this is what this episode’s guest learned during his military career serving as a US Navy Nuclear Submarine Officer. Ever since, Jon Rennie has been fascinated by leadership communication. With various civilian leadership roles under his belt, today, in addition to his day-job as CEO of Peak Demand Inc, Jon enthusiastically writes, podcasts and keynotes about leadership and

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37:41

S7, E3: Can marketing change the planet, with...

The Future of Internal Communication ·

2023/06/05

To mark World Environment Day, it’s a special treat to hear from co-authors of the best-selling book Sustainable Marketing, Michelle Carvill and Gemma Butler. Since their book was published in early 2021, Michelle and Gemma have gone on to host the ‘Can Marketing Save the Planet’ podcast series. This has led to many fascinating conversations across the marketing domain. When organisations have such a primary role to play in the race to net-zero, we were keen to hear Michelle and Gemma’s views on the

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42:32

S7, E2: Internal Communication priorities with Bill...

The Future of Internal Communication ·

2023/05/24

Bill Quirke was our very first guest, when we launched this podcast back in 2021. As author of the celebrated book, ‘Making the Connections: Using Internal Communication to Turn Strategy Into Action’, he’s an influential figure within the IC field. Given all that’s unfolded in the past two years, we wanted to catch up with Bill to hear his latest reflections on the risks and opportunities for the internal communication profession. With so much change and adaptation required by organisations today,

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46:32

BONUS EPISODE – Internal Communication and Mental...

The Future of Internal Communication ·

2023/05/17

In 2017, Georgie Mack co-founded the mental health charity Minds @ Work. Her goal was to normalise long-overdue conversations around mental health in the workplace. She also wanted employers to examine how their workplaces were contributing to anxiety, stress and mental ill-health. We’ve come a long way since then. Today workforce health and wellbeing are priority agenda items for any discerning internal communication and engagement team. But a primary societal fallout of the COVID-19 pandemic is a

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