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PODCAST

Life in Private Staffing

powered by Silver Swan Recruitment

Welcome to Life in Private Staffing, where success knows no bounds, whether you"re aboard a yacht, jet-setting on private planes, managing palaces, households, or cozy chalets. Join Philippa and her guests each month as they unravel recruitment tidbits and the secrets to triumph in the world of private staffing. Whether you"re a recruiter, job seeker, or are already working in the realm of UHNWI, this monthly podcast educates and inspires, taking a deep dive into the fascinating opportunities and

business careers

All Episodes

00:37:06

Life in Private Staffing | Season 4 Episode 13 –...

Life in Private Staffing ·

2023/05/10

Today we have a lovely conversation with Rachel who is a British citizen but who hasn’t lived in the UK for more than 15 years! She spent more than 10 years working onboard yachts, travelling the world and being fortunate enough to work in some beautiful locations. We discuss her yachting career where she quickly progressed up to Chief Stew working on very large boats, mainly working on private vessels directly for the family. She has loved these roles and only moved into a land-based role when the

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00:33:37

Life in Private Staffing | 4.12 – Kandy Franklin,...

Life in Private Staffing ·

2023/05/03

Kandy has an entire career’s worth of experience under her belt having started her journey working in European hotels before moving into the private sector many years ago. She is a hands-on service-orientated Estate Manager who has most recently pivoted to offer her services on a consultancy basis across her hometown of Los Angeles but also across the UK and Europe (she is lucky enough to hold a US, UK and EU passport). Her services range from multi-property management on a contract basis,

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00:56:34

Life in Private Staffing | Season 4.11 – Tracey...

Life in Private Staffing ·

2023/04/26

Today we have the fascinating Tracey on the show discussing how she works with Estate Managers globally to unlock their potential through mindset management. Her experience ranges from working with the military to politicians to athletes to UHNW and then more recently onto private service professionals themselves. We discuss the challenges senior members of staff experience on a day-to-day basis and some of her techniques to really help support individuals who deal with often intense pressure and

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00:41:18

Life in Private Staffing | 4.10 – Ella Peters,...

Life in Private Staffing ·

2023/04/19

It has been years since we had a nanny on the show so today, I was excited to chat with Ella who has been working as a superyacht nanny for the last 8 years. She has chosen a slightly different type of nanny career path though by working this entire time as a freelance nanny in appose to securing long-term permanent positions. This way, she joins families for their holidays only which can be 1-week to 2-month bookings and is able to travel extensively and work with a huge range of families gaining a

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00:36:07

Life in Private Staffing | 4.9 – Hannah...

Life in Private Staffing ·

2023/04/12

Today we head out to the UAE to chat with Hannah, a House Manager who has been in the industry for the last 10 years. I love talking to candidates who have made the decision to relocate and work somewhere which has such a different culture and temperature (!) to see why they decided to move and what the benefits of taking such a big step have been. We discuss the highs of working in the private sector and why she has stayed in the industry for so long. We also chat through the challenges she faces

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00:41:10

Life in Private Staffing | 4.8 – Kelly Dixon, Estate...

Life in Private Staffing ·

2023/04/05

Our fabulous sponsor, Kelly Dixon from Estate Management Systems joins us today to discuss different areas of estate management. Having been a guest on the podcast before where we delved deep into her career history, today we focused more on some of the issues estate managers face on a day-to-day basis offering advice along the way. Since leaving the world of estate management, Kelly has spent 3 years obsessing about supporting other estate managers through her company Estate Management Systems

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00:39:13

Life in Private Staffing | 4.7 – Jonathan Wilford,...

Life in Private Staffing ·

2023/03/29

We invite our very first gardener to the show today! Being an area that I know very little about, I was excited to learn more about the life of a private gardener and how you get into managing the large amounts of land and gardens for UHNW individuals. We discuss the importance of experience over qualifications and that exaggerating your skill set at an interview is not advisable! Jonathan has always had live-in positions for his entire career within the private sector which causes huge problems

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00:32:55

Life in Private Staffing | 4.6 Dwight Pilgrim-Nero,...

Life in Private Staffing ·

2023/03/22

We have recently partnered with 2 highly experienced trainers of private household and yacht staff and today we are talking with our US based trainer Dwight. As a member of our Florida community, he has been part of the Silver Swan family for a while but with his extensive training experience gained from 5* world renowned hotels and more recently within the private sector we felt he was the perfect person to provide Silver Swan training services across the US. Today we delve into Dwight’s career

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00:36:28

Life in Private Staffing - 4.5 Charlotte...

Life in Private Staffing ·

2023/03/15

Today we bring the conversation back in-house by chatting all things Europe with Charlotte who has been managing our EU clients for the last year or so. The division was predominantly chalet and villa clients when she took over and it soon became a very busy private household desk with a large mummer of fantastic permanent positions on her books. We discuss the huge changes that we have seen in the European market as a result of covid and since Brexit. The inability of British candidates being able

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00:38:38

Life in Private Staffing | 4.4 Jim Henslee, Estate...

Life in Private Staffing ·

2023/03/08

Today we invite Jim to the show to discuss his 20-year career working as an Estate Manager in the USA. His roles have spread across Dallas, New York and Florida which is where he now calls home. He has an interesting story as he made the choice to switch careers and move into the private industry later in life and has already had a successful career working in public relations. It’s interesting to hear about his challenges working with UHNW clients and also why he loves this industry so

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00:30:58

Life in Private Staffing | 4.3 Jessica Parkin, Silver...

Life in Private Staffing ·

2023/03/01

Today, we bring the conversation back in-house, this time discussing all things USA. Jessica is our USA specialist and is currently managing a large number of US based clients across LA, New York and Florida. There are aspects of the private industry which differ between the US and the UK and Europe and so it’s important that we delve into these different markets separately. A number of dilemmas were sent in from some of our US listeners which we spend the episode discussing, ranging from

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00:34:06

Life in Private Staffing | 4.2 Phoebe Maddrell, House...

Life in Private Staffing ·

2023/02/22

Today, we invite a long-time friend of Silver Swans to the show. Phoebe has been involved with our UK House Manager community since the start and has attended almost all of our events. She is a seasoned House Manager having started are career working onboard superyachts. She was able to transition reasonably smoothly into a land-based PA and House Manager position in Australia and has been working back in the UK ever since. She shares her experiences and offers great tips to others looking to start

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00:39:41

Life in Private Staffing | 4.1 Laura Reeves, Silver...

Life in Private Staffing ·

2023/02/15

Silver Swan returns for our 4th season! This season we plan to invite a number of different guests to share their stories of working in the private sector and alongside these episodes we will be releasing Silver Swan episodes where I will be talking to different members of my team about the market in general and discussing different dilemmas which are sent in by our fabulous listeners. If you have an issue at work or a situation which you don’t know how best to handle, then email it in to us and I

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00:31:41

Life in Private Staffing | Season 3 Best Bits

Life in Private Staffing ·

2022/12/15

As 2022 draws to an end we have taken the opportunity to pull out our personal highlights of Season 3. Over the last 22 episodes, we have had an array of guests from all over the globe, sharing their stories, their highs and lows and their most challenging client request. I don’t think our guests realise just how inspiring their stories are to others in the industry and especially to those listeners who are trying to get into the private sector. Learning how other people have carved their career

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00:39:20

Life in Private Staffing | Season 3 episode 22 –...

Life in Private Staffing ·

2022/11/30

Silver Swan is excited to launch our training services in partnership with Mathieu Barbe at Service Excellence Training. We have onboarded the highly experienced Mathieu as our in-house trainer here at Silver Swan and we now offer on-site bespoke training for all our clients worldwide. We are huge believers in the power of training and hiring good people is not enough if you want a highly effective team, it is essential that there is an effective onboarding and training program in place also. Today

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00:53:54

Life in Private Staffing | Season 3 episode 21 -...

Life in Private Staffing ·

2022/11/09

Today we talk with Jarryd who is a member of our Palace Manager community in the UAE. He is embarking on a very exciting new challenge where he and his wife will be managing a very large VIP residence in Dubai. Jarryd started his journey in the private staffing sector after spending 5 years working at an incredibly luxurious and gloriously beautiful safari resort in South Africa. They ran a very impressive portfolio of lodges alongside a large team whilst working closely with many UHNWs who were

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00:31:07

Life in Private Staffing | Season 3 Episode 20 – Lisa...

Life in Private Staffing ·

2022/10/26

Silver Swan has recently launched a concierge company to offer not only dedicated service to our UHNW clients but to offer support to our fabulous House/Estate Manager communities. These roles are already challenging without the last-minute or often crazy requests of the Principals – you are no longer alone! Instead of feeling that you need to find a way to make the impossible happen, just email concierge@silverswanrecruitment.com and we’ll help. Powered by the incredible, global team at The Atlas

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00:42:32

Life in Private Staffing | Season 3 Episode 19 –...

Life in Private Staffing ·

2022/10/12

Today we are talking to a highly experienced European private chef who was one of the lucky ones to win a green card through the green card lottery and move over to New York. His story is inspiring having worked his way up from the literal bottom of the kitchen ladder up through the ranks in Michelin kitchens before transitioning over to the private sector when in New York. He has now been working for the last 10 years as a private chef and shares his views on how the role of a chef changes when you

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00:42:21

Life in Private Staffing | Season 3 Episode 18 –...

Life in Private Staffing ·

2022/09/28

We are often asked whether formal Butler training is essential for a successful career as a private butler, today we have Thomas on the show who has been working as a Butler Trainer all around the world for many years. We discuss what a typical course looks like, what you can expect and what content is included. It’s interesting to hear his insights on working as Butler in Europe versus China. He also has lots of experience working with UHNW clients himself so understands the industry inside out

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00:40:17

Life in Private Staffing | Season 3 Episode 17 –...

Life in Private Staffing ·

2022/09/14

Today we’re talking to the fabulous Weber who has been working in the US in the private sector for a huge chunk of his career. With a background in interior design, he learnt all about the world of the UHNW clients and built a strong network over the years of designing. It was from here where he pivoted his career into the full management of his clients’ personal lives. He has worked for a number of reputable people over the years, managing small teams to large teams, managing small estates to large

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120 results

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