PODCAST

Level Up with Lacey

Lacey Gebo

Diving into ALL things assistants in the beauty world!

business entrepreneurship

All Episodes

00:31:20

CULTURE - How to create a culture by design, not by...

Level Up with Lacey ·

2025/03/10

The cat's out of the bag... The Culture Community is HERE! 🔥For YEARS, I've been teaching salon owners how to recruit, hire, and train assistants. But I've never shared what happens next… until now!Let me tell you something—your salon culture is EVERYTHING when it comes to growing a strong, loyal, and high-performing team. It's what keeps your stylists engaged, motivated, and OBSESSED with being a part of your business. And guess what? YOU get to decide what your culture looks and

00:16:31

What to do or say when clients say they don't want...

Level Up with Lacey ·

2025/03/03

🎙️ Episode Summary:What do you do when a client says, “I don’t want anyone else working on me”? It’s a challenge many stylist face, especially when transitioning to a new business model with assistants. But here’s the truth—you cannot let clients dictate how you run your business. In this episode, we’re breaking down exactly how to handle pushback from long-time clients while building a sustainable, scalable salon model.💡 Here’s what we’re covering:✅ Why you can’t let one guest make you believe

00:18:31

How to address inappropriate conversations on the...

Level Up with Lacey ·

2025/02/24

🎙️ Episode Summary:As a salon owner, maintaining a positive, professional environment is key to creating an amazing experience for both your guests and your team. But what happens when inappropriate conversations start creeping onto the salon floor?In this episode, we’re diving into how to handle conversations around sensitive topics like politics, religion, partying, gossip, and more—both with customers and your team.💬 What You’ll Learn:✔️ How to address the issue directly while maintaining

01:07:01

The Power of Daily Rituals with Jess at Whitefox Styling

Level Up with Lacey ·

2025/02/17

This week, we have an extra special episode featuring the incredible Jess Shelton! She’s giving us an exclusive behind-the-scenes look at how she has grown both her team and herself to incredible success.Join Lacey and Jess as they dive deep into:✨ Their daily rituals that set them up for success✨ How to stay motivated, even on tough days✨ The power of discipline in leadership and business growth✨ Why showing up for yourself makes you a better leader for your teamIf you’re looking for inspiration,

00:21:24

Should you pay for your Assistants...

Level Up with Lacey ·

2025/02/10

Grab our LG Education Tracker here⤵️https://lg-education.kit.com/79e22eb54fIn this episode, we tackle a hot topic in the salon industry:Should you cover the cost of your assistant’s education and certifications? Lacey breaks down the pros and cons, sharing her personal experience and a structured approach to education with your assistant.Key Takeaways:Should You Pay for an Extension Certification? – Short answer:No. Your assistants should learn to invest in themselves, just like you did.90-Day

00:21:59

The Truth About Risk, Criticism, and Success

Level Up with Lacey ·

2025/02/03

Join The Assistant University here ⤵️https://lg-education.mykajabi.com/AUpresale Your success is a direct reflection of the risks you’re willing to take. Staying comfortable won’t get you to the next level—it’s time to bet on yourself! In this episode, I share the biggest risks I’ve taken, including: ✅ Opening a salon & expanding ✅ Hiring & leading a team ✅ Ending a partnership & rebuilding my business ✅ Launching online education Did I always have the answers? No. But I trusted

00:36:26

I’m spilling the tea on how I lost 9 stylist last year

Level Up with Lacey ·

2025/01/27

Join The Assistant University here ⤵️https://lg-education.mykajabi.com/AUpresale Growing a team is HARD AF, and in this episode, I’m spilling the tea on how I lost 9 stylists last year. Yep, you heard that right—9. The truth is, growing a team comes with its challenges, and no one ever said it was easy. People will come and go, and that’s a reality we have to face as salon owners. In this raw and honest conversation, I’ll share why these stylists left, the mistakes I made, and the lessons I learned

00:21:24

My biggest fear: Hiring an Assistant and they don't...

Level Up with Lacey ·

2025/01/20

Hiring an assistant can feel overwhelming. In this episode, we tackle common fears like:Can I afford it? What if I invest time and they leave? Will it be worth it? We’ll cover mindset shifts to turn fear into action, how to see hiring as an investment in growth, and strategies to protect your business while growing your team. PLUS: An Exclusive Invitation If you’ve set goals like hiring new team members, working fewer hours while making more money, or building solid systems, join The

00:26:40

Assistant Doubt: Am I qualified to work with an...

Level Up with Lacey ·

2025/01/13

Lacey dives into one of the biggest challenges stylists face when considering hiring an assistant: self-doubt.Common Questions: "Am I qualified to hire an assistant?" "Who am I to be someone’s boss?" Inspiration: Lacey helps you overcome the fear and doubt holding you back from taking this transformative step in your career. What You'll Learn: Benchmarks to confidently know you’re ready to bring on an assistant. 10 clear signs that it’s time to hire. Get ready to shift your

00:22:04

18 Metrics to Track in 2025

Level Up with Lacey ·

2025/01/06

In this week’s episode, Lacey shares the 18 key metrics she used while working behind the chair—the very same metrics we now coach our team to track at Salon Lace. These insights are designed to help you gain clarity and control over your business performance.Why are metrics so important? Because tracking the right numbers enables you to make data-driven decisions instead of relying on emotions. By focusing on analytics, you’ll set yourself up for sustainable growth and success. Bonus: Download

00:40:50

2024 Review: What I Nailed and What I Failed This Year

Level Up with Lacey ·

2024/12/30

In this week's episode, Lacey takes a deep dive into her 2024 journey, sharing the highs and lows of her year. Join her as she reflects on what worked, what didn’t, and the lessons she’s taking into 2025. Highlights from the Episode: Personal and Professional Growth: Lacey opens up about her wins in 2024, detailing the strategies that helped her thrive in her businesses and personal life. Raw and Real Insights: She’s not holding back! Lacey shares candid moments about the pain points and

00:15:15

5 things you MUST do with your team heading into 2025

Level Up with Lacey ·

2024/12/23

Get your team ready for the New Year! In this episode, we’re sharing 5 essential steps to align your team for success in 2025. From setting clear goals and choosing a "Word of the Year" to planning key activities and rolling out big ideas, we’ve got the strategies to inspire growth and teamwork. Don’t miss insights on celebrating wins, making smart investments, and elevating your training programs. Tune in and prepare to lead your team into a successful New Year! For hitting 100 episodes we are

00:16:59

My Most Loved Purchases of 2024

Level Up with Lacey ·

2024/12/16

This week Lacey is giving you her most loved purchases of 2024! Full Focus Planner 2. White boards 3. Apple AirPods Max 4. Melinda Marie Jewelry 5. Lashify 6. PEMF Mat For hitting 100 episodes we are celebrating by giving away The Assistant University for one of our listeners! Enter to win here ⤵️ https://forms.gle/VJmRi6arUJhvhGWy5 Listen now! Follow us on social! Instagram: @lacey_gebo Facebook: The New Era of Assistant Training

00:33:58

Setting SMARTER Goals for 2025

Level Up with Lacey ·

2024/12/09

For episode 100 we are celebrating by giving away The Assistant University for one of our listeners! Enter to win here ⤵️ https://forms.gle/VJmRi6arUJhvhGWy5 This week Lacey is giving you the framework she used to create her goals for 2025. Reflecting on 2024, how she hit some of her goals, and where she fell short on some. Knowing where you are, and where you want to go will help you set your SMARTER goals. Digging deep into what specific goals you want to achieve, what excites you, and

00:16:03

My #1 Productivity Tool in 2024

Level Up with Lacey ·

2024/12/02

This week Lacey is sharing what has changed her life drastically in the best way in 2024. The Full Focus Planner is AMAZING! It has made Lacey more productive and her life easier! This is the perfect tool to utilize going into 2025 to keep your yearly goals in mind, daily, weekly and monthly! Learn more about The Full Focus Planner here ⤵️ https://fullfocusstore.com/pages/planner Listen now! Suggest podcast topics here ⤵️ ⁠⁠https://forms.gle/gbvrjqTuhbmBc3S46⁠⁠ Follow us on

00:16:52

How I can afford BIG events inside my salon company...

Level Up with Lacey ·

2024/11/25

A few of our core values inside of Salon lace. Are GROWTH - Always have an open mindset, you can never stop learning andFAMILY - Build a positive team and family spirit.One of the many ways we keep these values incorporated inside Salon lace., is through our team Christmas party, and our team retreat every year. Creating events that embody our values of growth and connecting as a team outside of our building is crucial to the culture inside of the salon. But how can I afford to throw big events

00:18:12

Feeling Uninspired? 4 Strategies To Get Your...

Level Up with Lacey ·

2024/11/18

Have you ever felt stagnant in your business and don’t know how to get out of it? This week Lacey is giving you her advice on how she keeps inspired during a season of burnout! This episode is 🔥! Listen now! Join The Assistant University Waitlist Here⤵️ https://lg-education.mykajabi.com/AUpresale Suggest podcast topics here ⤵️ ⁠⁠https://forms.gle/gbvrjqTuhbmBc3S46⁠⁠ Follow us on social! Instagram: @lacey_gebo Facebook: The New Era of Assistant Training

00:17:38

Supporting Employees and Renters in Transition

Level Up with Lacey ·

2024/11/11

How do you continue to pour into a team member when you knowing they are on their way out of your company? Do you continue to pour into them or do you check out on that employee? This week Lacey is giving advice on what to do, and what not to do when you have someone leaving your salon. Suggest podcast topics here ⤵️ ⁠⁠https://forms.gle/gbvrjqTuhbmBc3S46⁠⁠ Follow us on social! Instagram: @lacey_gebo Facebook: The New Era of Assistant Training

00:35:44

Why I Switched My Salon from Commission to Rental

Level Up with Lacey ·

2024/11/04

Join The Assistant University Here⤵️ https://lg-education.mykajabi.com/AUpresale In this week's episode, Lacey is nervously opening up about why she made the switch from commission to rental inside Salon lace. She is being vulnerable and letting you know the entire process of how the switch changed the entire trajectory of her business. She is answering the question ‘can you scale a rental salon?’ and so much more! This episode is 🔥, Listen now! Suggest podcast topics here

00:20:48

5 Ways Assistants Can Make You More Money

Level Up with Lacey ·

2024/10/28

Join The Assistant University Here⤵️https://lg-education.mykajabi.com/AUpresale In this week's episode, Lacey breaks down 5 ways that bringing on an assistant can directly boost your income. While the concept may seem controversial to some, Lacey encourages listeners to keep an open mind. Drawing from her personal experience, she reveals how working with an assistant has led to a dramatic increase in her earnings, reaching numbers she once thought unimaginable. Lacey shares candidly how working

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Level Up with Lacey

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