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PODCAST

Engineering Enablement by DX

This is a weekly podcast focused on developer productivity and the teams and leaders dedicated to improving it. Topics include in-depth interviews with Platform and DevEx teams, as well as the latest research and approaches on measuring developer productivity. The EE podcast is hosted by Abi Noda, the founder and CEO of DX (getdx.com) and published researcher focused on developing measurement methods to help organizations improve developer experience and productivity.

technology management

All Episodes

52:10

The Platform PM role at Spotify | Nils Loodin (Spotify)

Engineering Enablement by DX ·

2023/11/15

This week we spoke with Nils Loodin, Platform Product Manager at Spotify. Nils describes how his role in platform product management works, including unique challenges, approaches, and career considerations. Nils also discusses some of the recent changes within Spotify's platform organization, including shifting teams from tech-centric to journey-centric. Discussion points:(1:30) How Nils came into his role(3:59) How “developer experience” came into the picture at Spotify(5:30) How the

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41:18

Evolving platform and enablement at Thomson Reuters |...

Engineering Enablement by DX ·

2023/11/08

This week we’re joined by Justin Wright and Matthew Dimich, who lead Platform Engineering and Engineering Enablement at Thomson Reuters. Justin and Matt give an inside look at how they’ve evolved their organization’s structure and approach over the past 8 years. Discussion points: (1:03) Founding the platform team(5:49) The current organizational structure(9:00) Key initiatives the platform organization is focused on(12:55) The enablement function within platform(16:44) What drove the

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45:59

Key findings from the 2023 State of Devops Report |...

Engineering Enablement by DX ·

2023/10/25

This week’s episode dives into the DORA research program and this year’s State of DevOps Report. Nathen Harvey, who leads DORA at Google, shares the key findings from the research and what’s changed since previous reports. Discussion points:(1:10) What DORA focuses on(2:17) Where the DORA metrics fit (4:35) Introduction to user-centric software development(8:05) Impact of user-centricity on software delivery(9:40) Team performance vs. organizational performance (13:50) Importance of

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44:55

Atlassian’s journey with developer experience |...

Engineering Enablement by DX ·

2023/10/18

This week we’re joined by Preeti Kota, the Head of Engineering for Compass at Atlassian. Preeti walks us through Atlassian’s journey with developer experience: including how they measure DevEx, and how they drive improvements through efforts at both the organization and team levels. Preeti also talks about how this journey has led to the development of Atlassian’s newly released internal developer portal, Compass. Mentions and links:Learn about Compass, Atlassian’s newly released internal

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44:21

Shopify’s developer happiness survey | Mark Côté...

Engineering Enablement by DX ·

2023/09/27

This week we’re joined by Mark Côté, who leads the Developer Infrastructure organization at Shopify, to learn about their developer survey program. Mark shares what went into designing and running the survey, what they’ve done to drive participation rates higher, and how they interpret their data. Mentions and links:Follow Mark on LinkedInRead Shopify’s engineering blogDiscussion points:(1:32) Starting the survey(3:20) How the survey has evolved(4:22) Three types of information gleaned from

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30:52

Leading platform engineering at Trivago | Thomas...

Engineering Enablement by DX ·

2023/08/22

Thomas Khalil, Head of Platform and SRE at Trivago, describes how the teams reporting into him are structured, the tactics they’re using to increase awareness of their work, and how they demonstrate their impact. Discussion points: (1:17) The pillars of the Central Platform organization(2:18) The organization’s focus on time to market and efficiency(3:09) The differences in developer experience between teams(4:37) Deciding whether to consolidate services(5:57) How platform, developer

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43:36

Enabling teams to drive their own productivity...

Engineering Enablement by DX ·

2023/08/16

This week’s guest is Jenny McClain, who leads R&D Team Enablement at Toast. Jenny’s team focuses on enabling individual teams at Toast to drive their own productivity improvements, and this conversation dives into how they tackle this problem. Discussion points: (1:19) How the R&D Enablement team works(2:50) Why the team was formed(4:31) The types of work the team focuses on(7:31) Identifying the problems this team would solve(11:23) How team embeds work(17:19) The learning

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74:12

How Google measures developer productivity | Ciera...

Engineering Enablement by DX ·

2023/08/02

This week we’re joined by Ciera Jaspan and Collin Green, who lead the Engineering Productivity Research team at Google. Ciera and Collin have written several papers from studies they’ve conducted, and this discussion covers the insights from their research as well as their work more broadly at Google. Discussion points:(1:19) About the Engineering Productivity Research team(3:57) How the team interacts with the rest of the organization(5:58) The different backgrounds included on the

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44:30

A customer service approach to improving DevEx |...

Engineering Enablement by DX ·

2023/07/12

This week we’re joined by Jason Kennedy, Senior Engineering Manager of Developer Experience at One Medical. Jason’s team takes a uniquely customer-driven approach to improving the developer experience, and in this episode he describes their philosophy and how it works in practice. Jason explains how they shadow developers, how they run surveys, and more. Discussion points:(1:02) Renaming from Engineering Efficiency to Engineering Experience(4:17) How Platform and DevEx teams differ (5:38)

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59:40

Behind the scenes with Extend’s developer experience...

Engineering Enablement by DX ·

2023/06/13

Matthew and Luke lead Extend’s Developer Experience team, a team that has approached their work in a way that is more forward-thinking than most. In this episode, they cover how they deliver impact at multiple levels of the organization, their journey with productivity metrics, and how they’ve made DevEx a C-level concern. Discussion points:(1:40) How the DevEx team started and where it fits at Extend(5:08) Tradeoffs of DevEx reporting into Platform (6:40) The mandate and tasks they focus

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53:26

Platform teams vs enabling teams | Manuel Pais (Team...

Engineering Enablement by DX ·

2023/06/07

Manuel Pais delves into one of the concepts covered in his book “Team Topologies”: platform and enabling work. Manuel shares how he views the strategy behind when and how to invest in platform or enabling work. This conversation also goes into each type of work in more detail, covering topics such as measuring cognitive load and where platform engineering may be heading in the future. (2:13) How enabling teams and platform teams are different (10:28) What it looks like for a team to own

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58:34

A close look at Peloton’s developer experience survey...

Engineering Enablement by DX ·

2023/05/24

Thansha Sadacharam, who leads Tech Learning and Insights at Peloton walks us through the journey of building the company’s developer experience survey. She shares what went into the survey’s design, rollout, and maintenance, as well as the different teams involved.Discussion points: (1:19) Where the idea for running a developer survey originated(6:36) Advice for other leaders getting buy-in for these initiatives(11:27) The first steps in designing the survey(18:21) How the survey

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68:29

A better way to measure developer productivity | A...

Engineering Enablement by DX ·

2023/05/16

In this episode, Abi is interviewed by Laura Tacho about the new paper he co-authored with Dr. Nicole Forsgren, Dr. Margaret-Anne Storey, and Dr. Michaela Greiler. Abi and Laura discuss the pitfalls of some of the common metrics organizations use, and how the new paper builds on prior frameworks such as DORA and SPACE to offer a new approach to measuring and improving developer productivity. Discussion topics:(2:20) Laura’s background(3:59) Laura’s view on git metrics(11:05) What developer

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39:36

The developer experience of building a database |...

Engineering Enablement by DX ·

2023/05/02

Tara Hernandez, the VP of Developer Productivity at MongoDB, joins the podcast to give an inside look at what the developer experience looks like at an organization that develops a database. Here, Tara shares what it looks like to develop, test, and release changes at MongoDB, while also providing insight into how the company invests in developer productivity more broadly. Discussion points: (0:57) What was going on at the time Tara joined (4:37) Tara’s perspective on the buzz of platform

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53:19

How teams use productivity metrics at LinkedIn | Max...

Engineering Enablement by DX ·

2023/04/26

Max Kanat-Alexander, the Tech Lead for the Developer Productivity and Insights Team at LinkedIn, shares an inside look at LinkedIn’s metrics platform and how teams across the organization use it. Discussion points: (1:31) Why Max shares how his team is measuring productivity(3:20) Why some teams use metrics and some don’t (6:03) The types of metrics Max’s team focuses on(12:59) The role of TPMs(17:05) How Max would measure productivity if he weren’t at LinkedIn(25:04) Surprises in how teams

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52:40

Inside Etsy’s multi-year DevEx initiative | Mike...

Engineering Enablement by DX ·

2023/04/19

Mike Fisher, the former CTO at Etsy, spearheaded a multi-year developer experience initiative aimed at improving developer happiness and efficiency during his time at Etsy. Here, he shares the story of that initiative, including the pillars of the program and the investment that went into it. Towards the end of the conversation, Mike also shares his perspective on measuring developer productivity. Discussion points:(1:31) What was happening at Etsy when Mike joined (4:08) The scaling

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54:09

Implementing a developer portal | Karl Haworth...

Engineering Enablement by DX ·

2023/04/05

Karl’s team at American Airlines were early adopters of Backstage, and in this episode he shares their journey of implementing and rolling out a developer portal. He also describes two of the extensions his team has built for their portal. Discussion points:(1:24) Where the idea of building a developer portal came from(7:24) What the developer experience looked like before the portal (10:41) Initiating the project(14:16) The decision to choose Backstage (16:28) The V1 scope for the

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45:11

Bringing the product management discipline to...

Engineering Enablement by DX ·

2023/03/29

As product lead, Russ Nealis has been focused on introducing the discipline of product management in the Developer Foundations organization. This episode discusses the reasons why PMs are currently uncommon in platform organizations, examples of when having a PM has been helpful, and more. Discussion points:(1:23) Russ’s role at Plaid (2:49) Why platform product managers are uncommon(3:28) Backgrounds to look for when hiring a platform PM(4:58) Deciding whether to hire a platform PM(6:20)

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70:24

Intercom’s approach to a great on-call experience |...

Engineering Enablement by DX ·

2023/03/08

In this deep-dive episode, Brian Scanlan, Principal Systems Engineer at Intercom, describes how the company’s on-call process works. He explains how the process started and key changes they’ve made over the years, including a new volunteer model, changes to compensation, and more.Discussion points:(1:28) How on-call started at Intercom(10:11) Brian’s background and interest in being on-call(14:06) Getting engineers motivated to be on-call (16:37) Challenges Intercom saw with on-call as it

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56:28

How Instagram Reels manages reliability | Jack Li...

Engineering Enablement by DX ·

2023/02/16

Jack Li explains how his production engineering team rolled out a new incident review process, how they’ve made the case for investing in reliability, and specific tools his team has built to improve reliability.—Discussion points:(1:25) How Jack became interested in reliability (3:24) Where the Instagram Reels team fits into the broader organization(4:05) What Jack’s team focuses on(4:55) The role of production engineering at Instagram versus Shopify (8:32) The essence of DevOps(10:44)

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89 results

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